ATEN Technology CS-1754 manual

PS/2 – USB KVM Switch CS-1754 CS-1758 User Manual www.aten.com cs1754-1758.book Pag e i Friday, July 20, 2007 10:0 6 AM[...]

CS-1754 / CS-1758 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rul[...]

CS-1754 / CS-1758 User Manual iii User Information Online Registration Be sure to register your product at our online support center:  International – http :/ /supp ort.aten.com  North America – http ://www .aten-usa.com/product_registratio n T elephone Suppo rt  International – 886-2-869 2-6959  North America – 1- 8 88-999-A TE[...]

CS-1754 / CS-1758 User Manual iv Package Content s  1 CS-1754 or CS-1758 KVM Switch  1 Firmware Upgrade Cable  1 Power Adapter  1 Rack Mount Kit  1 User Manual  1 Quick Start Guide Check to make sure that all the comp onents are present and that nothing got damaged in shipping . If you encounter a problem, contact your dealer. Rea[...]

CS-1754 / CS-1758 User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

CS-1754 / CS-1758 User Manual vi 4. OSD Operation OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

CS-1754 / CS-1758 User Manual vii About this Manual This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, configurati on and op erati on. An overview of the information fou nd in th e manual is provided below. Chapter 1, Introduction, introduces you to the CS-175 4 / CS-1758 system. Its p[...]

CS-1754 / CS-1758 User Manual viii Conventions This manual uses the following conven tio ns: Product Information For information abo ut all ATEN produ cts and how they can help you connect without limits, vi si t ATEN on the Web or co ntact an ATEN Authorized Reseller. Visit ATEN o n the Web for a list of locations and telephon e numbers Internatio[...]

1 Chapter 1 Introduction Overview The CS-1754 and CS-175 8 USB KVM (Key b oard, Vi deo, Mouse) Swit ches are control units that allow access an d control of up to 4 (CS-1754) or 8 (CS- 1758) computers from a single USB keyb oard , USB mouse, and monitor console. They can be cascaded to three levels – allowing up to 21 CS-1754s to control up to 64[...]

CS-1754 / CS-1758 User Manual 2 Features  Dual function KVM-USB switch  One console controls 4 (CS-1754) or 8 (CS-1758) computers  Cascadable to three levels for con trol of up to 512 computers from a sing le console  Dual interface support - PS/2 o r USB keyboard and mouse data transfer from the switch to the computer*  Computer sel[...]

1. Introduction 3 Hardware Requirement s Console  A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any com puter in the in stallation.  A USB mouse  A USB keyboard Computers The following equipm ent must be installed on each computer:  A VGA, SVGA or Multisync card.  Either a T ype A USB p[...]

CS-1754 / CS-1758 User Manual 4 CS-1754 / CS-1758 Front V iew 4 3 1 & 2 4 3 1 & 2 cs1754-1758.book Pag e 4 Friday, July 20, 2007 1 0:06 AM[...]

1. Introduction 5 No. Component Description 1 Port Selection Switches  Press a switch to access the computer attached to its corresponding port.  Pressing buttons 1 and 2 simultaneously for 2 seconds performs a keyboard and mouse reset.  For the CS-1754, pressing buttons 3 and 4 simultaneously for 2 seconds st arts Auto Scan Mode ; for the[...]

CS-1754 / CS-1758 User Manual 6 CS-1754 / CS-1758 Rear View F/W UPGRADE NORMAL RECOVER 1 3 2 4 5 F/W UPGRADE NORMAL RECOVER 1 23 4 5 cs1754-1758.book Pag e 6 Friday, July 20, 2007 1 0:06 AM[...]

1. Introduction 7 No. Component Description 1 Firmware Upgrade Port The Firmware Upgrade Cable th at transfers the firmware upgrade data from the administrator's computer to the switch (see page 43), plugs into this RJ-1 1 connector. Firmware Upgrade Reset Switch During normal operation and while performing a fimware upgrade, this switch shoul[...]

CS-1754 / CS-1758 User Manual 8 This Page Intentionally Left Blank cs1754-1758.book Pag e 8 Friday, July 20, 2007 1 0:06 AM[...]

9 Chapter 2 Inst allation S t acking and Rack Mounting St acking Switches can be stacked one on top of th e other using the stacking brackets that come already attached to the unit: 1. Important safety in formation rega rding the placement of this device is provided on page 49. Please review it before proceeding. 2. Make sure that power to all the [...]

CS-1754 / CS-1758 User Manual 10 Rack Mounting The CS-1754 / CS-1758 can be mount ed in a 1U sy stem rack. To rack mount the unit, do the follow ing: 1. Remove the stacking brackets by unsc rewing them from the unit, as shown in the diagram, below: 2. Screw the mounting brackets into the sides of the unit, as shown in the diagram, below Note: The m[...]

2. Installation 11 Single St ag e Inst allation Refer to the installation diagrams on the follow ing pag e as you perform the following steps. The numbers in the diagrams correspond to the steps: 1. Plug your USB keyboard, USB mouse, monitor, microphone and speakers into the Console Ports located on the un it's rear pan el. 2. Using a KVM cabl[...]

CS-1754 / CS-1758 User Manual 12 Single Stage Inst allation Di agram F/W UPGRADE NORMAL RECOVER 1 1 2 4 3 cs1754-1758.book Pag e 12 Friday, July 20, 2007 10:06 AM[...]

2. Installation 13 USB Cable Connection PS/2 Cable Connection 3 3 cs1754-1758.book Pag e 13 Friday, July 20, 2007 10:06 AM[...]

CS-1754 / CS-1758 User Manual 14 T wo S t ag e Inst allation To control even more comp uters, up to four / eig ht additional Master View CS- 1754/CS-1758 un its can be cascaded from the KVM ports of the First Stage unit. The cascaded Master Views that co nnect back to the First Stage unit are considered Second Stage units. As many as 16 (CS-175 4) [...]

2. Installation 15 6. For each Second S tage unit, plug the power adapter cable into its Power Jack, then plug the power adapter into an AC source. 7. Plug the First Stage unit's power adap ter cable into its Power Jack, then plug the power adapter into an AC source. 8. T urn on the power to all the computers. Note: The Power On sequence requi[...]

CS-1754 / CS-1758 User Manual 16 Three St age Inst allation The procedures for setting up a three stage installation are essentially the same as for a two stage instal lation. With a three stag e setup, as many as 64 (CS-1754) or 512 (CS-1758) computers can be controlled in a complete installation. A table showing the rel ation between the number o[...]

2. Installation 17 Three St age Inst allation Diag ram F/W UPGRADE NORMAL RECOVER NORMAL RECOVER cs1754-1758.book Pag e 17 Friday, July 20, 2007 10:06 AM[...]

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19 Chapter 3 Basic Operation Hot Plugging The CS-1754 / CS-1758 support s hot plugging – components can be removed and added back into the inst allation by unplugging and replu gging their cables without having to shut the switch dow n. In orde r fo r hot plugging to work properly, however, the proced ures described below must be followed: Hot Pl[...]

CS-1754 / CS-1758 User Manual 20 Powering Off and Rest arting If it becomes necessary to Power Off one of the switches , before starting it back up you must do the following: 1. Shut down all the computer s that are attached to it . If there are stations cascaded down from it, all the cascad ed stations and the computers attached to them must be sh[...]

3. Basic Operation 21 Port ID Numbering Each KVM Port on a CS-1754 / CS-17 58 installation is assigned a un ique Port ID . You can directly access any computer on any level of the installation by specifying the Port ID of the KVM port that the computer is connecte d to - either with the OSD (see OSD Navi gation , page 24), or with the Hotk ey port [...]

CS-1754 / CS-1758 User Manual 22 Port Selection The CS-1754 / CS-1758 provides three met hods to ob tain instant access to any computer in your installation: Manual, OSD (On Screen Display), and H otkey. Manual Simply press the appropriate Port Selectio n Switch on the CS-1754 / CS-1758's front panel. After you press the switch, the Selected L[...]

23 Chapter 4 OSD Operation OSD Overview The On Screen Display (OSD) is used to han dle all computer control and switching procedures. All procedures st art from the OSD Main Screen. To pop up the Main Screen, tap the [Scroll Lock] key twice. Note: Y ou can optionally change the Hotkey to the Ctrl key (see OSD HOTKEY , page 27), in which case you wo[...]

CS-1754 / CS-1758 User Manual 24 Please note the following:  The diagram depicts the administrator's Main Screen. The user Main Screen does not show the F4 ADM function.  OSD always starts in Li st view , with the hi ghlight bar at the same position it was in the last time it was closed.  Only the ports that have been set accessible b[...]

4. OSD Operation 25 OSD Main Screen Headings OSD Functions OSD functions are used to configure and control th e OSD. For exam ple, you can: rapidly switch to any port; scan selected ports only; limit the list you wish to view; designate a port as a Quick Vi ew Port; create or edit a port name; or make OSD setting adjustments. To access an OSD funct[...]

CS-1754 / CS-1758 User Manual 26 F1 GOTO GOTO allows you to switch directly to a port eit her by keying in the port's Name , or its Port ID .  T o use the Name method, ke y in 1 ; key in the port's N ame; then press [Enter] .  T o use the Port ID method, key in 2 ; key in the Port ID ; then press [Enter] . Note: Y ou can key in a pa[...]

4. OSD Operation 27 F3 SET This function allows the administrato r and each user to set up their own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login. To change a setting: 1. Double click it; or m ove the highlig ht bar to it, then press [Enter] . 2. Afte[...]

CS-1754 / CS-1758 User Manual 28 (Continued from previous page.) Setting Functio n PORT ID DISPLA Y MODE Selects how the Port ID is displayed: the Port Number alone ( PORT NUMBER ); the Port Name alone ( PORT NAME ); or the Port Number plus the Port Name ( PORT NUMBER + PORT NAME ). The default is PORT NUMBER + PORT NAME). SCAN DURA TI ON Determine[...]

4. OSD Operation 29 F4 ADM F4 is an administrator only fun ction. It allows the administrator to configure and control the overall operation of th e OSD. To change a setting doubl e click it; or use the Up and Down Arrow Keys to move the highligh t bar to it then press [Enter] . After you select an item, a submenu with further choices appears. Doub[...]

CS-1754 / CS-1758 User Manual 30 (Continued from previous page.) (Continues on next page.) Setting Functio n EDIT PORT NAMES T o help remember which computer is attached to a particular port, every port can be given a name. This function allo ws the administrator to create, modify , or delete port names. Note: Only the Ports currently chosen for th[...]

4. OSD Operation 31 (Continued from previous page.) Setting Function SET QUICK VIEW PORTS This function lets the administrator select which Ports to include as Quick View ports. Note: Only the Ports currently chosen for the LIST view on the main OSD screen (see F2 LIST , page 26), show up here.  T o select/deselect a port as a Quick View Port, u[...]

CS-1754 / CS-1758 User Manual 32 F7 SCAN The SCAN function allows you to automa tical ly switch among the available computers at regular intervals so that you can monitor their activi ty without having to take the trouble of switching manu ally.  The selection of computers to be included for Auto Scanning is made wit h the Scan/Skip Mode setting[...]

4. OSD Operation 33 F8 LOUT LOUT (Log out) logs you out of OSD cont rol of the co mputers, and blanks the Console screen. After using this function you must log in all over again to regain access to the OSD. This is different from sim ply pressing [Esc] when you are at the Main Screen to deactivate the OSD, where all you have to do to reenter the O[...]

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35 Chapter 5 Hotkey Operation The CS-1754 / CS-175 8 's hotkey function m akes it convenient to control your KVM installation from the keyb oard . Note: The hotkey function must be enabled to use ho tkey op erations. See HOTKEY COMMAND MODE , page 28, for details. Invoking Hotk ey Mode (HKM) All hotkey operations begin by invoki ng HKM. To inv[...]

CS-1754 / CS-1758 User Manual 36 Hotkey Port Access Hotkey Port Access allows you to sel ect which computer has the KVM focus. The CS-1754 / CS-1758 provides the follow ing Hotkey Port Access features:  Selecting the Active Port  Auto Scan Mode Selecting the Active Port: You can bring the KVM focus to any comp uter with a hotkey combination t[...]

5. Hotkey Operation 37 While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer by pressing P , or with a Left Click of the mouse. During the time that Auto Scanning is paused, the Command Line displays: Auto Scan: Paused. Pausing when you want to keep the focus on a particular computer is more[...]

CS-1754 / CS-1758 User Manual 38 Plat form Setup The CS-1754 / CS-1758's default port sett ings are fo r a PC Compatible operating platform. You can modify the platform setting for each port by bringing the KVM focus to the port you want to change and usin g the hotkey combinations shown in the table below. The Hotkey ent ry method is as follo[...]

5. Hotkey Operation 39 Hotkey Summary T able Note: The brackets indicate the keys you should press. Simply press the indicated keys – do not type the brackets. [Num Lock] + [-] [Port ID] [Enter] Switches the KVM focus to the computer that corresponds to that Port ID [A] Invokes Auto Scan Mode.  When Auto Scan Mode is in effect, [P] or Left Cli[...]

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41 Chapter 6 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emu late the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key . PC Keyboard Mac Keyboard [S hift ] Sh ift [[...]

CS-1754 / CS-1758 User Manual 42 Sun Keyboard The PC compatible (101/104 key) keyboard can emul ate the fu ncti ons of the Sun keyboard when t he Control key [Ctrl] is used in conjunction with other keys. The corresponding function s are shown in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press [...]

43 Chapter 7 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Uti lit y (FWUpg rade.exe) provides a smooth, automated process for u pgrading the KVM swit ch's firmware. New firmware upgrad e packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages an[...]

CS-1754 / CS-1758 User Manual 44 (Continued from previous page.) 4. Shut down all of the computers on your KVM installatio n. 5. From your KVM switch consol e, bring up the OSD (see page 23) and select the F4 ADM function. 6. Scroll down to FIRMW A RE UPGRADE. Press [Enter] , then press [Y] to invoke Firmware Upgrad e Mode (see page 31.) For your r[...]

7. The Firmware Upgrade Utility 45 3. Click Next to contin ue. The Firmware Upgrade Util ity main screen appears. The devices capable of be ing upgraded are listed in the Device List panel: The Utility inspects your installation. All th e devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device[...]

CS-1754 / CS-1758 User Manual 46 5. After you have made your device selection(s), Click Nex t to perf orm the upgrade. If you enabled Check Firmware V ersion , the Utility compar es the device's firmware level with that of the upgrad e files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog b[...]

7. The Firmware Upgrade Utility 47 Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmwa re Upgrade Utility. Upgrade Failed If the upgrade failed to complete succe ssfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click[...]

CS-1754 / CS-1758 User Manual 48 Firmware Upgrade Recovery There are basically three conditions th at call for firmware upgrade recovery:  When you invoke Firmware Upgrad e Mode (see Preparation , page 43), but decide not to pro ceed with the upgrade.  When the Mainboard fi rmware upgrade fails.  When the I/O firmware upgrade fails. Note: [...]

49 Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the dev ice.  Do not place the device on any unstable su rf ace (cart, stand, table, etc.). If the device falls, serious damage wi ll resul t.  Do not use the device near water .  Do[...]

CS-1754 / CS-1758 User Manual 50  T o help protect y our system from sudden, transient increases and decreases in electrical power , use a su rge suppressor , line conditioner , or un-interruptible power supply (U PS).  Position system cables and power cable s carefully; Be sure that nothing rests on any cables.  When connecting or disconn[...]

51 Rack Mounting  Before working on the rack, ma ke su re that the stabilizer s are secured to the rack, extended to the floor , and that the full w eight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple ra cks before work ing on the rack.  Always load the rack from [...]

CS-1754 / CS-1758 User Manual 52 T echnical Support International North America When you contact u s, please have the followin g information ready beforehand:  Product model number, serial number , and date of purchase.  Y our computer configuration, includin g operatin g system, revision level, expansion cards, and software.  Any error me[...]

53 CS-1754 / CS-1758 Connection T ables The following tables indicate the relationshi p between the number of Master View units and the number of computers that they control: CS-1758 MVs Computers MVs Computers MVs Comp uters MVs Computers 1 1 - 8 20 134 - 141 39 267 - 274 58 400 - 407 2 8 -15 21 141 - 148 40 274 - 281 59 407 - 414 3 15 - 22 22 148[...]

CS-1754 / CS-1758 User Manual 54 CS-1754 OSD Factory Default Settings The factory default se ttings are as follows: MVs Computers MVs Comput ers MVs Computers MVs Computer s 1 1 – 4 7 19 – 22 13 37 – 40 19 55 – 58 2 4 – 7 8 22 – 25 14 40 – 43 20 58 – 61 3 7 – 10 9 25 – 28 15 43 – 46 21 61 – 64 4 10 – 13 10 28 – 31 16 46 [...]

55 Administrator Login Failure If you are unable to perform an Admini strator login (because the Username and Password information has become corrupted, or you have forgotte n it, for example), you can clear the login info rmation with the following procedure: 1. Power off the switch and remove its h ousing. 2. Short the jumper labeled Rest or e De[...]

CS-1754 / CS-1758 User Manual 56 Specifications Function CS-1754 CS-1758 Computer Connections Direct 4 8 Max 64 (via Cascade) 51 2 (via Cascade) Port Selection OSD; Hotkey; Pushbutt on Connectors Console Port s Keyboard 1 x USB T ype A Video 1 x HDB-15 F Mouse 1 x USB T ype A S peaker 1 x Mini S tereo Jack F (Green) Microphone 1 x Mini S tereo Jack[...]

57 T roubleshooting Symptom Possible Cause Action Erratic Behavior Unit not receiving enough power Use a DC 5V power adapter if you are not already using one. If you are already using a power adapter , check that it matches the system specifications (DC 5V) and that it is plugged in and functioning properly . Keyboard and/or Mouse not responding. K[...]

CS-1754 / CS-1758 User Manual 58 Limited W arranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILI TY EXCE ED THE PRICE PAID FOR THE PRODUCT FROM DIRE CT, INDIRECT, SPECIAL, I NCIDENTAL, OR CONSEQUENTIAL DAMAGES RESUL TING FRO M THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION. The direct vendor makes no warranty or represen tation, expressed,[...]

59 Index A Activate Beeper, 30 ADM, 29 Administrator functions, 29 Administrator Login Failure, 55 Auto Scan Mode exit, 32 Auto Scanning, 32 Scan Durati on, 28 B Beeper Activate, 30 C Clear the Name Li st , 30 Computer Connection Tables, 53 Corrupt Password, 55 CS-1754 / CS-1758 Front View, 4 Rear View, 6 E Edit Port Names, 30 Exit Auto Scan Mode, [...]

CS-1754 / CS-1758 User Manual 60 O Online Registration, iii OSD Factory Default Settings, 54 Functions, 2 5 Hotkey, 27 Logout, 33 Main Screen Headings, 25 Overview, 23 P Password, 29 Pause, 32 Port ID Display Dura tion, 27 Display Mode, 28 Display Position, 2 7 Numbering, 21 Port Names, 30 Powering Off and Restarting, 20 PS/2 Cable Connection, 13 Q[...]