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ATEN Technology CS-1764 manual

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Table of contents for the manual

  • Page 1

    User Manual CS-1762 CS-1764 2004-06-04[...]

  • Page 2

    NOTE: This equipment has been test ed and found t o compl y wi t h the limits for a Class B digital device pursuant to Subpart J of Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful in terference in a r esidential installation. This equipment generat e s, uses and can ra di ate ra di o fre quency e[...]

  • Page 3

    Packing List The complete Mast er Vi ew CS-1762 / CS-1764 package consists of: M 1 CS-1762 or CS-1764 KVMP Switch M 2 CS Custom KVM Cabl es (CS-1762) M 4 CS Custom KVM Cabl es (CS-1764) M 1 Firmw are Upgr ade Cable M 1 Power Adapter M 1 User Manual M 1 Quick Start Gui de Check to make sure that all t he com pone nts are prese nt and t ha t not hing[...]

  • Page 4

    Contents 1. Introduction Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 3 Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Computer . . . . . . . [...]

  • Page 5

    5. The Firmware Upgrade Utility Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Appendix Specific[...]

  • Page 6

    Conventions This manual use s t he fol l owi ng conventions: Courier Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded , they ap pear together in the s ame bracket with a plus s ign between them : [Ctrl+Alt]. 1. Numbered lists represent procedure[...]

  • Page 7

    Chapter 1. Introduction Overview The Master View CS-1762 or CS-1764 DVI KVM Swi tch charts a revolut iona ry ne w direction in KVM (Keyboard, Video, Mouse) switch functionality by combining a 2 port (CS-1762) or 4 port (CS-1764) KVM switch with a 2 port USB hub at the same time as it provides an i nt e rfa ce for a di gital moni tor (DVI). As a KVM[...]

  • Page 8

    Features M Dual function KVMP-USB switch M One console controls 2 (CS-1762) or 4 (CS-1764) com puters M Independent (a sync hronous) swi tchi ng of KVM and periphera l USB/ Audi o port s M Fully compliant wi th the USB 1. 1 spe cification - supports transfer ra tes of 1.5/12 Mbps M DVI digital and analog moni tor support - ful ly com pl i ant wi th[...]

  • Page 9

    Hardware Requirements Console M A DVI monitor capabl e of t he hi ghe st resolut i on t ha t you wi l l be using on any computer in the installation. M A USB style mouse M A USB style keyboa rd M Microphone and speakers (opt ional) Computer The following equip ment must be installed on each computer: M A DVI port Note: The quality of the display is[...]

  • Page 10

    CS-1762 Front View 1. Po rt Sel ecti on Sw itch es M Press a switch for longer than two se conds to bri ng the KVM, USB hub, and audio focus to the com put er at t ache d to i t s corre spondi ng port . M Press a switch for less than two seconds to bri ng onl y the KVM foc us to the computer attache d to it s corre spondi ng port . M Press switche [...]

  • Page 11

    CS-1764 Front View 1. Po rt Sel ecti on Sw itch es M Press a switch for longer than two se conds to bri ng the KVM, USB hub, and audio focus to the com put er at t ache d to i t s corre spondi ng port . M Press a switch for less than two seconds to bri ng onl y the KVM foc us to the computer attache d to it s corre spondi ng port . M Press switche [...]

  • Page 12

    CS-1762 / CS-1764 Rear View 1 23 4 5 1 23 4 5 2004-06-04 CS-1762 / CS-1764 User Manual 6[...]

  • Page 13

    1. Firmware Upgrade Port The Firmwa re Upgrade Cable t hat transfers t he firmware upgra de data from t he administra t or’s com puter to the CS-1762 / CS-1764 pl ugs i nt o thi s conne ct or. Se e p. 21 for firmware upgra ding deta i l s. 2. USB Hub Secti on USB peripherals (pri nt ers, scanners, etc.) can pl ug int o any available port. 3. Co n[...]

  • Page 14

    Chapter 2. Installation Before you Begin Cable Connection To set up your Master Vi ew CS-1762 / CS-1764 installa t i on, re fer to the inst al l a t i on diagrams on the fol lowing page s (t he num bers in the di agra m s corre spond to the steps, below), and do the fol lowing: 1. Pl ug your USB ke yboa rd and USB mouse int o the USB Console Ports [...]

  • Page 15

    1 2 2 3 5 6 4 2004-06-04 Installati on 9[...]

  • Page 16

    Notes: 2004-06-04 CS-1762 / CS-1764 User Manual 10[...]

  • Page 17

    Chapter 3. Basic Operation Manual Switching There are two convenient methods to access the computers: Manua l - which invol ve s pressing the pushbut t on port selection swi t c he s l ocated on the uni t ’s front panel; and Hotkey - which i nvol ve s ent ering combi na t i ons from t he ke yboard. Hotke y port selection is discussed in the ne xt[...]

  • Page 18

    Powering Off and Restarting If it becomes necessa ry to Powe r Off the Ma st er View unit, before st art i ng it ba ck up you must do the fol l owi ng: 1. Shut down all the computers that are attache d to the swi tch. 2. Unplug the switch’s power ada pte r cabl e . 3. Wait 10 seconds, then plug the swi tch’s powe r ada pt e r cabl e ba ck in. 4[...]

  • Page 19

    Chapter 4. Hotkey Operation The CS-1762 / CS-1764 provides an ext ensive, easy-to-use , hot key function t ha t m ake s it convenient to control and confi gure your KVM installation from the ke yboa rd. Hotkeys provide async hronous (i nde pe ndent) switchi ng of the KVM, USB hub and audio focus. If you wish, you can give one com put er the KVM con[...]

  • Page 20

    Going Directly to a Port Hotkey Action [Scroll Lock] [Scrol l Lock] [n] [Enter] Brings the K VM, USB hub, and audio foc us to the computer attached to the port correspondi ng to the specified Port ID. Note that the KVM, USB hub, and audi o focus all go to this port even if they were on di fferent ports to begin with. [Scroll Lock] [Scrol l Lock] [n[...]

  • Page 21

    Auto Scann ing The CS-1762 / CS-1764’s Auto Scan feature aut om atically cyc l es the KVM foc us through the comput er port s at re gul ar i nt e rva l s. Thi s al l ows you t o moni t or t he com put er activity wi t hout ha ving to take t he t roubl e of switching from port to port manual l y. Se e the tabl e below for de t a i ls. Hotkey Actio[...]

  • Page 22

    Hotkey Setting Mode Hotkey Sett i ng Mode is used to set up your CS-1762 / CS-1764 swi t ch confi guration. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM do the following: 1. Press and hold down the Num Lock ke y 2. Press and r elease the minus key 3. Releas e the Num Lock key Note: 1. There is an alternat[...]

  • Page 23

    Alternate Port Switc hing Keys The port swit c hi ng act i va t i on ke ys can be changed from t a ppi ng t he Sc roll Lock ke y twice ([Scroll L oc k] [Sc roll Lock]) to t a ppi ng t he Ct rl key twice. T o cha nge the port switching activatio n keys, do the following: 1. Invoke HSM (see p. 16) 2. Press and r elease the T key Note: This procedure [...]

  • Page 24

    List Hotkey Settin gs To see a listing of the current hotkey settings, do the following: 1. Invoke HSM (see p. 16). 2. Press and r elease the F4 function key. 3. Open a text edit or or word proc essor and use i t s Past e function to display the settings. USB Reset If the USB loses focus and needs to be reset, do the fol lowi ng: 1. Invoke HSM (see[...]

  • Page 25

    Firmware Upgrade Mo de To set the CS-1762 / CS-1764 to Firmwa re Upgrade Mode, do the fol lowing: 1. Invoke HSM (see p. 16). 2. Key in: upgrade 3. Press [Enter] . The front panel LEDs fl ash t o indi cate Firmware Upgra de Mode is in effect. Note: To exit Firm ware Upgrade Mode , you must power off the swi t c h. Restore De fault Setting s To reset[...]

  • Page 26

    Mac Keyboard Emulation The PC Compati bl e (101/ 104 ke y) keyboard can emulat e t he func tions of the Mac keyboard. The em ul at i on m appings are li st e d i n t he t a bl e be low. Note: When using key com bi na t ons, press and release the fi rst ke y (Ctrl or Alt), the n press and r elease the activation key . PC Keyboard Mac Keyboard [Shift[...]

  • Page 27

    Chapter 5. The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgra di ng the KVM swi tch’s fi rm wa re. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New fi rm wa re upgrade pa cka ge s are posted on our web si t e as ne w fi[...]

  • Page 28

    4. Shut down the computers on your CS-1762 / CS-1764 i nst al l a t ion. 5. Invoke Firmware Upgra de Mode (see p. 19). The front panle LEDs fl ash t oge t he r to indi cate Firmware Upgra de Mode i s in effe ct . Starting the Upgrade To upgrade your firm ware: 1. Run the downloade d Fi rm ware Upgrade Pa cka ge file - ei t he r by doubl e cl i c ki[...]

  • Page 29

    1. Click N ext to continue. Th e Firmware Upgrade Utility main scr een appears: The Utility inspects your installation. All the devices capable of being upgraded by the packag e are listed in the Device List panel. 2. As you select a de vi ce in the l i st, its de sc ription a ppe a rs i n t he Device Description panel. 2004-06-04 The Firmware Upgr[...]

  • Page 30

    3. After you have made your device select i on(s), Click Next to perform the u pgrade. If you enable d Check Firmware Version , the Utility compar es the dev ice’s firmw are level wi t h t ha t of t he upgrade fi l e s. If i t finds that t he de vice’s version i s hi ghe r than the upgrade ve rsi on, it brings up a dial og box i nform ing you o[...]

  • Page 31

    Upgrade Succeeded After the upgrade ha s com pleted, a sc reen appears to inform you t ha t t he proc edure was successful: Click Finish to close the Firmware Upgrade Utility. After a successful compl e tion, the swi tches exit Firm wa re Upgrade Mode, and reset themselves. Upgrade Failed If the Upgrade Succeeded screen doesn’t appe ar, it means [...]

  • Page 32

    Notes: 2004-06-04 CS-1762 / CS-1764 User Manual 26[...]

  • Page 33

    Appendix Specifications Function CS-1762 CS-1764 Computer Connections 2 4 CPU Port Sel ection Front Panel Swi tches; Hotkey LEDs On Line/Selected 2 (Orange) 4 (Orange) USB Link 2 (Green) 4 (Green) Console Connectors Keyboard 1 x USB Type A socket Mouse 1 x USB Ty pe A socket Video 1 x DVI-I (female) port Audio 1 x Stereo earphone jac k 1 x Micropho[...]

  • Page 34

    Troubleshooting Symptom Possible Cause Action Erratic behavior. Unit not recei ving enough power. Use a DC 5V power adapter if you are not already using one. If y ou are already using a power adapter, check that it matc hes the system specificati ons (DC 5V), and that it is plugged in and functi oning properly. Keyboard and/or Mouse not responding.[...]

  • Page 35

    Hotkey Default Settings The hotkey factory default settings are given in the table below: Setting Default Port Switching [Scrol l Lock] [Scroll Lock] Invoking HSM [Num Lock] [ - ] Beeper On Keyboard Operating Platform PC Compatible Port Switching K eys Enabled Limited Wa rranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXC EED THE PRICE PAI[...]