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ATEN Technology CS-1764 manual

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Table of contents for the manual

  • Page 1

    User Manual C S-1762 C S-1764 cs1762_0pening_Fron t.fm Page i Friday, February 17, 2006 10: 38 AM[...]

  • Page 2

    CS-1762 / CS-1764 User Manual ii FCC Information This equipment has been test ed and found to comply with the limit s for a Class B digital device pursuant to Subpart J of Part 15 of t he FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equip ment generates, uses [...]

  • Page 3

    CS-1762 / CS-1764 User Manual iii User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer. The manufacturer makes no representations or warranties, eith er expressed or implied, with respect to the contents hereof and specifically disclaims any wa[...]

  • Page 4

    CS-1762 / CS-1764 User Manual iv Safety Instructions  Read all of these instructions. Save them for future reference.  Follow all warn ings and instru ctions marked on the device.  Do not place the device on any unstable su rface (cart, stand, table, etc.). If the device falls, serious damage will result.  Do not use the device near wat[...]

  • Page 5

    CS-1762 / CS-1764 User Manual v  T o help protect your system from sudden, transient increases and decreases in electrical power , use a surge suppressor , line conditioner, or uninterruptible power su pply (UPS).  Position system cables and power cable s carefully; Be sure that nothing rests on any cables.  When connecting or disco nnecti[...]

  • Page 6

    CS-1762 / CS-1764 User Manual vi Package Content s The complete Mast er View CS-1762 / CS-1764 package consists of: 1 CS-1762 or CS-1764 KVMP Switch 2 Custom KVM Cables (CS-1762) 4 Custom KVM Cables (CS-1764) 1 Firmware Upgrade Cable 1 Power Adapter 1 User Manual* 1 Quick Star t Guide Check to make sure that all of the co mponents are present and i[...]

  • Page 7

    CS-1762 / CS-1764 User Manual 1 Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i[...]

  • Page 8

    CS-1762 / CS-1764 User Manual 2 Mac Keyboard Emulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 5. The Firmware Upgrade Utility Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25[...]

  • Page 9

    CS-1762 / CS-1764 User Manual vii Conventions This manual uses the following conv entio ns: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key . If keys need to be chorded, the y appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Num[...]

  • Page 10

    CS-1762 / CS-1762 User Manual viii This Page Intentionally Left Blank cs1762.book Page viii Friday , February 17, 2006 10:21 AM[...]

  • Page 11

    1 Chapter 1. Introduction Overview The Master View CS-1 762 or CS-1764 DVI KVMP Switch charts a revolutionary new direction in KVM (Keyboard , Video, M ouse) swit ch functionality by combin ing a 2 port (CS-1762) or 4 port (CS-1764) KV M switch with a 2 port USB hub at the same time as it provi des an interface for a digital monitor (DVI). As a KVM[...]

  • Page 12

    CS-1762 / CS-1764 User Manual 2 There is no better way to save time and money than with a Master View CS- 1762 / CS-1764 installation. Since a single console m anages all of the computers, the CS-1762 / CS-1764 setup: elim inates the expense of having to purchase separate console components for each computer; saves all the space those extra compone[...]

  • Page 13

    1. Introduction 3 Features  Dual function KVMP-USB switch  One console controls 2 (CS-1762) or 4 (CS-1764) computers  Independent (asynchronous) sw itchi ng of KVM and peripheral USB/ Audio ports  Fully compliant with the USB 1.1 specifi catio n - supports transfer rates of 1.5/12 Mbps  DVI digital and analog monitor support - ful ly[...]

  • Page 14

    CS-1762 / CS-1764 User Manual 4 Hardware Requirement s Console  A DVI compatible m onitor capable of the h ighest possible reso lution  A USB style mouse  A USB style keyboard  Microphone and speakers (optional) Computers The following equipmen t must be availabl e on each computer:  A DVI port Note: The quality of the display is aff[...]

  • Page 15

    1. Introduction 5 CS-1762 Front V iew 1. Port Selection Switches  Press a switch for longer than two seconds to bring the KVM, USB hub, and audio focus to the comput er attached to its corresponding port.  Press a switch for less than two seconds to bring only the KVM focus to the computer attached to i ts corresponding po rt.  Press switc[...]

  • Page 16

    CS-1762 / CS-1764 User Manual 6 CS-1764 Front V iew 1. Port Selection Switches  Press a switch for longer than two seconds to bring the KVM, USB hub, and audio focus to the computer attached to its corresponding port.  Press a switch for less than two seconds to bring only the KVM focu s to the computer attached to its corresponding port. [...]

  • Page 17

    1. Introduction 7 CS-1762 / CS-1764 Rear View 1 23 4 5 1 23 4 5 cs1762_Introduction.fm Page 7 Friday, Febr uary 17, 2006 11:2 0 AM[...]

  • Page 18

    CS-1762 / CS-1764 User Manual 8 1. Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator ’ s com puter to the CS-17 62 / CS-17 64 plugs into this connector . See p. 21 for firmware up grading details. 2. USB Hub Section USB peripherals (printers, scanners, et c.) can plug into any availab[...]

  • Page 19

    9 Chapter 2. Inst allation Before you Begin Cable Connection To set up your Master View CS-1762 / CS-1764 installation, refer to th e installation diagrams on the fol lowi ng pag es (the numbers in the diagrams correspond to the steps, be low), and do the following : 1. Plug your USB keyboard and USB mouse into the USB Console Ports located on the [...]

  • Page 20

    CS-1762 / CS-1764 User Manual 10 1 2 2 3 5 6 4 cs1762_Installation.fm Pag e 10 Fr iday, February 17, 2006 11 :26 AM[...]

  • Page 21

    11 Chapter 3. Basic Operation Manual Switching There are two convenient methods to access the computers: Manual - which involves pressing the push but ton port selection switches locate d on the unit’s front panel; and Hotkey - which involves enteri ng com bin ations from the keyboard. Hotkey port selection is discussed in the next chapter. For m[...]

  • Page 22

    CS-1762 / CS-1764 User Manual 12 Powering Off and Rest arting If it becomes necessary to Power Off the Master View unit, before starting it back up you must do the following: 1. Shut down all the comput ers that are attached to the switch. 2. Unplug the switch’ s power adapter cable. 3. W ait 10 seconds, then plug the swit ch’ s power adapter c[...]

  • Page 23

    13 Chapter 4. Hotkey Operation The CS-1762 / CS-1764 prov ides an ex tensive, easy-to-use, ho tkey functi on that makes it convenient to control and configure your KV M installation from the keyboard. Hotkeys provide asynchronou s (indep endent) switching of the KVM, USB hub and audio focus. If you wi sh, you can give one computer the KVM console f[...]

  • Page 24

    CS-1762 / CS-1764 User Manual 14 Cycling Through the Port s Hotkey Action [Scroll Lock] [Scroll Lock] [Enter] Brings the KVM, USB hub, and audio focus from the port that currently has the KVM focus to the next port on the installation (1 to 2; 2 to 1 for the CS-1762; 1 to 2; 2 to 3; 3 to 4; 4 to 1 for the CS-1764). Note that the KVM, USB hub, and a[...]

  • Page 25

    4. Hotkey Operation 15 Going Directly to a Port Note: The n stands for the computer’ s Port ID number (1, 2, 3, or 4). See “Port ID Numbering” on page 12. Replace the n with t he appropriate Port ID when entering hotkey combinations. Hotkey Action [Scroll Lock] [Scroll Lock] [n] [Enter] Brings the KVM, USB, and audio focus to the computer att[...]

  • Page 26

    CS-1762 / CS-1764 User Manual 16 Auto Scanning The CS-1762 / CS-1764’s Auto Scan feature auto mati cally cycles the KVM focus through the computer ports at regu lar in tervals. This allows you to monitor the comput er activ ity without having to take the tro uble of sw itchi ng from port to port manually. See the table below for det a ils. Note: [...]

  • Page 27

    4. Hotkey Operation 17 Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS-176 2 / CS-176 4 switch configuration. All op erations begin with invoking Hotkey Sett ing Mode (HSM). Invoking HSM To invoke HSM do the followi ng: 1. Press and hold do w n the Num Lock key 2. Press and release the minus key 3. Release the Num Lock key Note: 1[...]

  • Page 28

    CS-1762 / CS-1764 User Manual 18 Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts wi th programs running on the compute rs. To switch to the alternate HSM invocati on set, do the following: 1. Invoke HSM (see above) 2. Press and release the H key The HSM invocation key s become the [...]

  • Page 29

    4. Hotkey Operation 19 Keyboard Operating Plat form The CS-1762 / CS-1764’s de fault port configuration is for a PC compatib le keyboard operating platfo rm . If your c onsole uses a PC compatible keyboard and you have a Mac attached to a port, for examp le, you can change the port’s keyboard operating platfo rm configuration so that the PC com[...]

  • Page 30

    CS-1762 / CS-1764 User Manual 20 List Hotkey Settings To see a listing of the current hotkey setting s, do the following: 1. Invoke HSM (see page 17 for details). 2. Press and release the F4 function key . 3. Open a text editor or word processor and use its Paste fun c tio n to display the settings. USB Reset If the USB loses focus and needs to be [...]

  • Page 31

    4. Hotkey Operation 21 Firmware Upgrade Mode To set the CS-1762 / CS-1764 to Firm ware Upgrade Mode, do the following: 1. Invoke HSM (see page 17 for details). 2. Key in: upgrade 3. Press [Enter] . The front panel LEDs flash to indi cate Firmware Upgrade Mode is in effect. Note: T o exit Firmware Up grade Mode, you must p ower off the switch. Resto[...]

  • Page 32

    CS-1762 / CS-1764 User Manual 22 HSM Summary T able After invoking HSM (see page 17), key in one of the following keys to perform the corresponding function: Key Function H T oggles between the default and altern ate HSM invocation keys. T T oggles between the default and altern ate Port Switching keys. F2 Enables Mac keyboard emulation. F10 Remove[...]

  • Page 33

    4. Hotkey Operation 23 Mac Keyboard Emulation The PC Compatible (101/104 key) keyboard can em ulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl or Alt), then press and release the activation key . Note: If you are using Mac keyboard[...]

  • Page 34

    CS-1762 / CS-1764 User Manual 24 Sun Keyboard Emulation The PC Compatible (101/1 04 key) keyboard can emulate the functions of th e Sun keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl or Alt), then press and rel ease the activation key . PC Keyboard Sun Ke yboa[...]

  • Page 35

    25 Chapter 5. The Firmware Upgrade Utility The Windows-based Firmware Upgrade Uti lit y (FWUpg rade.exe) provides a smooth, automated process for upgrading the KVM swit ch’s firmware. The Utility comes as part of a Firmware Upgrade Package th at is specific for each device. New firmware upgrade pack ages are posted on our web site as new firmware[...]

  • Page 36

    CS-1762 / CS-1764 User Manual 26 4. Shut down the comput ers on your CS-1762 / CS-1764 installati on. 5. Invoke Firmware Upgrade Mode (see page 21). The front panel LEDs flash together to indicate Firm ware Upgrad e Mode is in effect. St arting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by dou[...]

  • Page 37

    5. The Firmware Upgrade Utility 27 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All th e devices capable of being upgraded by the package are listed in the Device List pan el. cs1762.book Page 27 Friday, February 17, 2006 10:21 AM[...]

  • Page 38

    CS-1762 / CS-1764 User Manual 28 4. As you select a device in the list, its description appears in the Device Description panel. 5. After you have made your devi ce selection(s), Click Next to perform the upgrade. If you enabled Check Firmware V ersion, the Uti lity compares the device’ s firmware level with that of the upgrad e files. If it find[...]

  • Page 39

    5. The Firmware Upgrade Utility 29 If you didn’t enable Check Firmwar e V ersion , the Utility installs the upgrade files without checking whether they are a higher level, or not. As the Upgrade proceeds status messages appear in the S t atus Messages panel, and the progress toward completion is shown on the Pr ogr ess bar . Upgrade Succeeded Aft[...]

  • Page 40

    CS-1762 / CS-1764 User Manual 30 Upgrade Failed If the Upgrade Succeeded screen doesn’t appear, it means that the upgrade failed to complete successfully, in which case you should repeat the upgrade procedure from the beginning. cs1762.book Page 30 Friday, February 17, 2006 10:21 AM[...]

  • Page 41

    31 Appendix Specifications Function CS-1762 CS-1764 Computer Connections 2 4 CPU Port Selection Front Panel Switches; Hotkey LEDs On Line/ Selected 2 (Orange) 4 (Orange) USB Link 2 (Green) 4 (Greeen) Console Connectors Keyboard 1 x USB T ype A socket Mouse 1 x USB T ype A socket Video 1 x DVI-I (female) port Audio 1 x 3.5mm Mini S te reo jack 1 x M[...]

  • Page 42

    CS-1762 / CS-1764 User Manual 32 T roubleshooting Symptom Possible Cause Actio n Erratic behavior . Unit not receiving enough power . Use a DC 5V power adapter if you are not already using one. If you are already using a power adapter , check that it matches the system specifications (DC 5V), and that it is plugged in and functioning properly . Key[...]

  • Page 43

    Appendix 33 Hotkey Default Settings The hotkey factory default settings are as follows: Limited W arranty IN NO EVENT SHALL THE DIRECT VENDOR’ S LIABILITY EX CEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAG ES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATIO N. The direct ven[...]

  • Page 44

    CS-1762 / CS-1764 User Manual 34 This Page Int entionally Left BlankNotes: cs1762.book Page 34 Friday, February 17, 2006 10:21 AM[...]