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ATEN Technology CS1782 manual

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Table of contents for the manual

  • Page 1

    USB 2.0 DVI KVMP Switch CS1782 User Manual www.aten.com cs1782.book Page i Thursday, J une 12, 2008 2:28 PM[...]

  • Page 2

    CS1782 User Manual ii FCC Information This equipment has been test ed and found to comply with the li mits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protect ion against harmful interference in a residential installation. This equip ment generates, uses and can radiate radio f[...]

  • Page 3

    CS1782 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer. The ma[...]

  • Page 4

    CS1782 User Manual iv Package Content s The CS1782 package consists of:  1 USB 2.0 DVI KVMP Switch  2 Custom KVM Cable Sets  2 Custom 7.1 Channel Surround Sound Cable Sets  1 USB-to-PS/2 Conver ter  1 Firmware Upgrade Cable  1 Power Adapter  1 User Manual*  1 Quick Start Guide Check to make sure that all the comp onents are [...]

  • Page 5

    CS1782 User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i[...]

  • Page 6

    CS1782 User Manual vi Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 List Hotkey Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Hotkey Beeper Control . . . . . [...]

  • Page 7

    CS1782 User Manual vii About this Manual This User Manual is provided to help you get the most from your sy stem. It covers all aspects of installation, config uration and operation. An overview of the information found in the manual is provided below . Chapter 1, Introduction, introduces you to t he CS1782 system. Its purpose, features and benefit[...]

  • Page 8

    CS1782 User Manual viii Conventions This manual uses the following conven tions: Product Information For information abo ut all ATEN produ cts and how th ey can help you connect without limits, vi sit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a li st of locations and telephone numbers: Monospaced Indicates te[...]

  • Page 9

    1 Chapter 1 Introduction Overview The CS1782 USB 2.0 DVI KVMP Switch ch arts a revolutio nary new directi on in KVM (Keyboard, Video, Mouse) swi tch functionality by comb ining a 2-port KVM switch with a 2-port USB 2.0 hub at the same time as providing an interface for a DVI monitor. The CS1782 also suppor ts state-of-the-art 7.1 channel surround s[...]

  • Page 10

    CS1782 User Manual 2 Features  2-port DVI KVM Switch with USB 2.0 support an d 7.1 channel surround sound audio  One USB console controls two comp uters and two additional USB devi ces  2-port USB 2.0 hub built in  Fully compliant with the USB 2.0 specifi cation  Full bass response provides a rich experience for 7.1 channel surround [...]

  • Page 11

    1. Introduction 3 Requirement s Console  A DVI compatible monitor capable of the highest possible resolution  A USB mouse  A USB keyboard  Microphone and speakers Note: A PS/2 keyboard and mouse can used by using the converter included in the package Computers The following equipment mu st be available on each computer:  A DVI port N[...]

  • Page 12

    CS1782 User Manual 4 Operating Systems Supported operating systems are shown in the table, below: Note: Supports Linux Kernel 2.6 an d higher . OS Ve r s i o n Windows 2000 and higher Linux RedHat 9.0 and higher; Fedora Core 4 and higher SuSE 9.0 and higher UNIX AIX 4.3 and higher FreeBSD 4.2 and higher Sun Solaris 9 and higher Novell Netware 6.0 a[...]

  • Page 13

    1. Introduction 5 Component s Front View No. Component Description 1 Port Selection Pushbuttons Press a pushbutton for longer than two seconds to bring the KVM, USB, and audio focus to the computer attached to its corresponding port . Press a pushbutton for less than two seconds to bring on ly the KVM focus to the computer attached to its correspon[...]

  • Page 14

    CS1782 User Manual 6 Rear V iew No. Component Description 1 Firmware Upgrade Port The Firmware Upgrade Cable that transfe rs the firmware upgrade data fro m the administrator’s computer to the CS1782 plugs into this connect or . See p age 23 for firmware upgrading det ails. 2 USB Console Port s Y our USB keyboard and USB mouse plug in here. 3 Con[...]

  • Page 15

    7 Chapter 2 Hardware Setup Cable Connections To set up your CS17 82 installation, refe r to the installation diagrams on the following pages (the numbers in the diagram s correspond to the steps, below), and do the following: 1. Plug your USB keyboard and USB mouse into the USB Console Ports located on the unit’ s back panel. 2. Plug your microph[...]

  • Page 16

    CS1782 User Manual 8 4. At the other end of the cable, plug the USB, video, microphone, and speaker cables into their respective ports on the computer . There are two audio options: a. For a standard audio installatio n, just use the A TEN custom KVM cable set provided with the package. This supports 2.1 channel surround sound. b. T o utilize the 7[...]

  • Page 17

    2. Hardware Setup 9 St andard 2.1 Channel Surround Sound Audio Inst allation 3 2a 5 6 4a 1 5 2 cs1782.book Page 9 Thursday, J une 12, 2008 2:28 PM[...]

  • Page 18

    CS1782 User Manual 10 7.1 Channel Surround Sound Audio Inst allation 2 4b DVI KVM Cable Set 4b 7.1 Channel Surround Sound Audio Cable Set 2 3 3 cs1782.book Page 10 Thursday, June 12, 2008 2:28 PM[...]

  • Page 19

    11 Chapter 3 Basic Operation Manual Switching There are two convenient methods to access the computers: Manual – which involves pressing the port selection pushb uttons located on the unit’s front panel; and Hotkey – which invol ves entering combinations fro m the keyboard. Hotkey port selection is discussed in the next chapter. For manual po[...]

  • Page 20

    CS1782 User Manual 12 Powering Off and Rest arting If it becomes necessary to Power Off the unit, before starting it back up you must do the following: 1. Shut down all the computers that are attached to the switch. 2. Unplug the switch’ s power adapter cable. 3. W ait 10 seconds, then plug the swit ch’ s power adapter cable back in. 4. After t[...]

  • Page 21

    13 Chapter 4 Keyboard Port Operation The CS1782 provides an ext ensive, easy-to-use, hotkey functio n that makes it convenient to contro l and configure your KVM instal lation from the keyboard. Hotkeys provide asynchronou s (independent) switching of th e KVM, USB hub and audio focus. If you wish, you can give one comput er the KVM console focus a[...]

  • Page 22

    CS1782 User Manual 14 Going Direct ly to a Port Note: The n stands for the computer ’ s Port ID number (1 or 2). See Port ID Numbering , page 10, for details. Replace the n with the appropriate Port ID when entering ho tkey combinati ons. Hotkey Action [Scroll Lock] [Scroll Lock] [n] [Enter] Brings the KVM, USB hub, and audio focus to the compute[...]

  • Page 23

    4. Keyboard Port Operation 15 Auto Scanning The CS1782’s Auto Scan f eature automatically cycles the KVM focus through the computer ports at regular intervals. This allo ws you to monitor the computer activity without having to take the troub le of switching from port to port manually. See the table below for details. Note: 1. The n stands for th[...]

  • Page 24

    CS1782 User Manual 16 Hotkey Setting Mode Hotkey Setting Mode i s used to set up your CS1782 switch configuration. All operations begin with invokin g Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM do the following: 1. Press and hold down [Num Lock ] . 2. Press and release [-] . 3. Release [Num Lock] . Note: There is an alternate key combina[...]

  • Page 25

    4. Keyboard Port Operation 17 Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocat ion set, do the following: 1. Invoke HSM (see page 14). 2. Press and release [H] . The HSM invocation keys beco me the Ct rl [...]

  • Page 26

    CS1782 User Manual 18 Keyboard Operating Plat form The CS1782’s default port configuration is for a PC compatible keyboard operating platform. If your console uses a PC compatible keyb oard and you have a Mac or Sun attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC compatible key[...]

  • Page 27

    4. Keyboard Port Operation 19 USB Reset If the USB loses focus and needs to be reset, do the fo llowing: 1. Invoke HSM (see page 14). 2. Press and release [F5] Hotkey Beeper Control The Beeper can be hotkey toggled On an d Off. To toggle the Beeper, do the following: 1. Invoke HSM (see page 14 ). 2. Press and release [B]. The Beeper toggles On or O[...]

  • Page 28

    CS1782 User Manual 20 Restore Default Settings To reset the CS1 782 to its defaul t hotkey settin gs, do the followi ng: 1. Invoke HSM (see page 14). 2. Press [R] [Ent er] . All hotkey settings return to the factory default settings. Display Emulation T echnology To invoke Display Emulation Technolog y so the CS1782 reads and remembers the brand an[...]

  • Page 29

    4. Keyboard Port Operation 21 HSM Summary T able After invoking HSM (see page 14), key in one of the followin g keys to perform the corresponding function: Key Function [H] T oggles betwe en the default and alternate HSM invocation keys. [T] T oggles betwe en the default and alternate Port Switching keys. [F2] Enables Mac keyboard emulation. [F3] E[...]

  • Page 30

    CS1782 User Manual 22 This Page Intentionally Left Blank cs1782.book Page 22 Thursday, June 12, 2008 2:28 PM[...]

  • Page 31

    23 Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emu late the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key . PC Keyboard Mac Keyboard [S hi ft] Sh ift [[...]

  • Page 32

    CS1782 User Manual 24 Sun Keyboard The PC compatible (101/104 key) keyboard can emul ate the functions of the Sun keyboard when t he Control key [Ctrl] is used in conjunction with other keys. The corresponding function s are shown in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release t[...]

  • Page 33

    25 Chapter 6 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Uti lity (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM swit ch’s firmware. The Utility comes as part of a Firmware Upgrade Package th at is specific for each device. New firmware upgrade pack ages are posted on our Website as new firmware rev[...]

  • Page 34

    CS1782 User Manual 26 5. Invoke Firmware Upgrade Mode (see page 18). The front panel LEDs flash together to indicate Firm ware Upgrade Mode is in effect. St arting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgr ade Package file – either by double clicking the file icon, or by opening a command line and ente ring the ful[...]

  • Page 35

    6. The Firmware Upgrade Utility 27 The Utility inspects your installation. All th e devices capable of being upgraded by the package are listed in the Device List panel.As you select a device in the list, its description appears in the Device Description panel. 4. After you have made your device selection(s), Click Next to perform the upgrade. CS17[...]

  • Page 36

    CS1782 User Manual 28 If you enabled Check Firmware V ersion, the Utility compares the d evice’ s firmware level with that of the upgrad e files. If it finds that the device’ s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel. If you didn’t enab[...]

  • Page 37

    6. The Firmware Upgrade Utility 29 Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmwa re Upgrade Utility. After a successful completio n, the switches exit Firmware Upgrade Mode, and reset themselves. CS1782 [MAIN]: ... CS1782 [MAIN]: ... CS1782 [MAIN[...]

  • Page 38

    CS1782 User Manual 30 Upgrade Failed If the Upgrade Succeeded sc reen doesn’t appear, it means that the upgrade failed to complete successfully, in which case you should do the following: 1. Power off the CS1782 and remove its housing. 2. Using a jumper cap, short the jumper on the mainbo ard labeled J17. The diagram below indicates the jump er l[...]

  • Page 39

    31 Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the dev ice.  Do not place the device on any unstable su rf ace (cart, stand, table, etc.). If the device falls, serious damage wi ll result.  Do not use the device near water .  Do [...]

  • Page 40

    CS1782 User Manual 32  Unplug the power cable before removing the po wer supply .  If the system has multiple sou rces of power , disconnect power from the system by unplugging all power cables from the power supplies.  Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts [...]

  • Page 41

    Appendix 33 T echnical Support Technical support is available both by email an d online (with a brow ser over the web): International North America When you contact us, please have the following information ready beforehand:  Product model number, serial number , and date of purchase.  Y our computer configurat ion, including operating sy ste[...]

  • Page 42

    CS1782 User Manual 34 Specifications (Continues on next page.) Function CS1782 Computer Connections 2 Port Selection Front Panel Pushbuttons; Hotkey Console Connectors Keyboard 1 x USB T y pe A F (black, rear panel) Mouse 1 x USB T y pe A F (black, rear panel) Video 1 x DVI-I F (white) Audio Line Out Por t 2 x Mini Stereo Jack F (green; 1 x front p[...]

  • Page 43

    Appendix 35 (Continued from previous page.) Power Consumption DC 5.3V , 4.8W Scan Interval 1–99 secs. (5 secs. default) KB / Mouse Emulation USB Video DVI-D:  2560 x 1600 @ 60Hz (Dual Link);  supports Apple 20”, 23”, 30” Cinema Display;  supports ViewSonic 22” LCD monitor VP2290b up to 3840 x 2400 @ 13Hz (Single Link). DVI-A: [...]

  • Page 44

    CS1782 User Manual 36 T roubleshooting Symptom Possible Cause Action Mouse and/or Keyboard not responding. Improper mouse and/or keyboard reset. Unplug the cable(s) from the console port(s), then plug it/them back in. KVM switch needs to be reset. Power off all devices on the installation (see the note at the top of page 1 1); power off the KVM swi[...]

  • Page 45

    Appendix 37 Limited W arranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILI TY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRE CT, INDIRECT, SPECIAL , INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESUL TING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION. The direct vendor makes no warranty or represen tation, expressed, implie d, or statutory[...]