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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ATEN Technology CS9138, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
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Unfortunately, only a few customers devote their time to read an instruction of ATEN Technology CS9138. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ATEN Technology CS9138 should contain:
- informations concerning technical data of ATEN Technology CS9138
- name of the manufacturer and a year of construction of the ATEN Technology CS9138 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ATEN Technology CS9138 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ATEN Technology CS9138, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ATEN Technology service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ATEN Technology CS9138.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ATEN Technology CS9138 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
4 Port / 8 Port KVM Switch CS9134 / CS9138 User Manual www.aten.com cs91348.book Page i Thursday, May 3, 2007 2:28 PM[...]
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CS9134 / CS9138 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rules[...]
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CS9134 / CS9138 User Manual iii User Information Online Registration Be sure to register your product at our online support center: International – http :/ /supp ort.aten.com North America – http ://www .aten-usa.com/product_registratio n T echnical Suppo rt User Notice All information, docum entation, and specifications contained in th[...]
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CS9134 / CS9138 User Manual iv Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warn ings and instru ctions marked on the device. Do not place the device on any unstable su rface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device ne[...]
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CS9134 / CS9138 User Manual v Position system cables and power cable s carefully; Be sure that nothing rests on any cables. When connecting or d isconnecting power to hot-pluggab le power supplies, observe the foll owing guidelines: Install the powe r su pp l y before connecting the power cable to the power supply . Unplug the power[...]
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CS9134 / CS9138 User Manual vi Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . In stall front and side stabil izers on a si ngle rack or front stabilizers for joined mu ltiple r acks before working on th e rack. ?[...]
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CS9134 / CS9138 User Manual vii Package Contents The CS9134 / CS9138 package consists of: 1 CS9134 or CS9138 PS/2 KVM Switch 1 DC9V Power Adapter 1 Rack Mount Kit 1 User Manual* 1 Quick Start Guide Check to make sure that all the components are present and that nothing got damaged in shipping. If you encount er a prob lem, cont act your dealer. Rea[...]
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CS9134 / CS9138 User Manual viii Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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CS9134 / CS9138 User Manual ix 3. Basic Operation Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 [...]
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CS9134 / CS9138 User Manual x About this Manual This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, confi guratio n and operation. An overview of the information found in the manual is provi ded below. Chapter 1, Introduct ion, introduces you to the CS9134 / CS9138. It s purpose, featur[...]
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CS9134 / CS9138 User Manual xi Conventions This manual uses the following conv entio ns: Product Information For informatio n about all ATEN products and how they can help you co nnect without limits, visit ATEN on the Web o r contact an ATEN Autho rized Reseller. Visit ATEN on t he Web for a list of locations and telephone numbers Internationa[...]
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CS9134 / CS9138 User Manual xii T echnical Support International North America When you contact u s, please have the followin g information ready beforehand: Product model number, serial number , and date of purchase. Y our computer configuration, incl udin g operating system, revision level , expansion cards, and software. Any error me[...]
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1 Chapter 1 Introduction Overview The Master View CS9134 and CS9138 KVM switch es are control units that allow access to multiple computers from a single console (keyboard, monitor, and mouse). Before the development of the Master View, the on ly way to control multiple computer configurations from a single console w as through a complex and costly[...]
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CS9134 / CS9138 User Manual 2 Features Cascadable T o Three Levels - Control Up to 64 (CS9134) or 512 (CS9138) Computers From a Single Console No Software Required - Computer Sel ection via Front Panel Switches, H ot Keys, or OSD (On Screen Display) Quick V iew Scan Feature for Monitoring Selected Computers PS/2 and Serial Mouse Emu[...]
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1. Introduction 3 Hardware Requirement s Console A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any com puter in the in stallation A PS/2 style keyboard A PS/2 style mouse Computers The following equipm ent must be installed on each computer that is to be connected to the system: A VGA,[...]
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CS9134 / CS9138 User Manual 4 Component s Front Vie w CS9134 CS9138 35 4 1 2 AUTO SCAN K/M RESET 1 2 35 4 AUTO SCAN K/M RESET cs91348.book Page 4 Thursday, May 3, 2007 2:28 PM[...]
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1. Introduction 5 No. Component Description 1 Port Selection Switches Press a switch to give the KVM focus to the computer attached to its corresponding port. Simultaneously pressing Buttons 1 and 2 for 3 seconds performs a Keyboard and Mouse Reset. Simultaneously pressing Buttons 3 and 4 on the CS-9134 starts Auto Scan Mode. Simult[...]
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CS9134 / CS9138 User Manual 6 Rear View CS9134 CS9138 No. Component Description 1 Power Jack The unit is designed to be non-powered (external power is not required - its operating power comes from the computers). In general, the only time that external po wer is necessary is when you cascade it, or if operation becomes erratic because the unit isn&[...]
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7 Chapter 2 Hardware Setup Before you Begin S t acking and Rack Mounting St acking CS9134 / CS9138 switches can be stacked one on top of the other using the stacking brackets that come already att ached to the unit. Line up the four bottom brackets of the top unit with th e four top brackets of the bottom unit; then fit the top unit down onto th e [...]
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CS9134 / CS9138 User Manual 8 Rack Mounting 1. Remove the stacking brackets by unsc rewing them from the unit, as shown in the diagram below: 2. Screw the mounting brackets into the sides of the unit, as shown in the diagram below: 3. Slide the unit into the rack and secure it to the rack. Phillips hex head M3 x 8 cs91348.book Page 8 Thursday, May [...]
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2. Hardware Setup 9 Single St ation Installation In a Single Stage installati on, there are no additional Master View's cascaded down from the first unit. To set up a single stage installation do th e following: 1. Plug your keyboard, mouse, and monitor into the unit's Consol e Ports. 2. Use KVM cable sets (see Cables , page 3), to connec[...]
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CS9134 / CS9138 User Manual 10 T wo St age Inst allation To control even more computers, up to four (CS9134) or eight (CS9138) additional Master View units can be cascaded from the KVM ports of the First Stage unit. The cascaded Mast er Views that connect back to the First Stage unit are considered S econd Stage units. As many as 16 (CS9134) or 64 [...]
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2. Hardware Setup 11 6. T urn on the power to all the computers. Note: The Power On sequence requires th at all Second S tage units be powered on first. After all the Second Stage units have been powered on, the First Stage unit must be powered on next. After the Second and First stage units have been powered on, the computers can be powered on . T[...]
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CS9134 / CS9138 User Manual 12 Three St age Inst allation The procedures for setting up a three stage installation are essentially the same as for a two stage installation. With a thr ee stage setup, as many as 64 (CS9134) or 512 (CS9138) computers can be controlled in a complete installation. A table showing the relation between the number of comp[...]
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2. Hardware Setup 13 Three St age Inst allation Diag ram: cs91348.book Page 13 Thursd ay, May 3, 2007 2:28 PM[...]
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CS9134 / CS9138 User Manual 14 This Page Intentionally Left Blank cs91348.book Page 14 Thursd ay, May 3, 2007 2:28 PM[...]
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15 Chapter 3 Basic Operation Hot Plugging The Master View CS9134 / CS9138 supports hot pluggi ng. Components can be removed and added back into the installation by unplugging and repl ugging their cables from their respective ports wit hou t the need to shut the switch down. For hot plugging to work properly, the fo llowing procedures must be obser[...]
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CS9134 / CS9138 User Manual 16 Powering Off and Rest arting If it becomes necessary to Power Off one of the Master View units, before starting it back up you must do the follo win g: 1. Shut down all the comput ers that are attached to the unit. If there are Master V iew stations cascaded down fr om it, all the cascaded stations and the computers a[...]
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3. Basic Operation 17 Port Selection The Master View CS9134 / CS9138 provides three metho ds to obtai n instan t access to any computer in your inst allation: Manual, Hotkey, and OSD. Manual Port Selection Port Selection: Press the Port Selection Switch on the CS-9134 / CS-9138's front panel that corresponds to the KVM port you wa nt to ac[...]
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CS9134 / CS9138 User Manual 18 Hotkey Port Selection Port Selection: To select a port with the hotkey method, do the followi ng: 1. Press [Ctrl] [Shift ] [Al t] to invoke the hotkey functi on. 2. Key in the Port ID number (see page 19), then press [Enter] . Auto Scanning: T o invoke auto scann ing with the ho tkey method, do the following: 1. P[...]
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3. Basic Operation 19 Port ID Numbering Each KVM Port on a Master View instal lation is assigned a unique Port ID. You can directly access any computer on any level of the installation by specifying the Port ID of the KVM port that the computer is connecte d to – either with the Hotkey port selection meth od, or wi th the OSD. The Port ID is a on[...]
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CS9134 / CS9138 User Manual 20 Port Key In Examples 1. T o access a computer attached to port 3 of a Single Sta ge installation, after invoking hotkey mode, key in 3 for the Port ID , as follows: [Ctrl] [Shift] [Alt] 3 [Enter] 2. T o access a computer att ached to port 3 of a S econd S tage unit that is cascaded down from port 2 of the First Stage [...]
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21 Chapter 4 OSD Operation OSD Overview The On Screen Display (OSD) provides a menu driven interface to handle all computer control and switching procedures. Although Hot key swit ching still works, using OSD is a great deal more convenient - especially in large, cascaded installations where it is diff icult to keep track of which port a particular[...]
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CS9134 / CS9138 User Manual 22 OSD Navigation [Esc] cancels the current selection, or dismisses the current menu and moves back to the menu one level above. If you are at the highest menu level, it deactivates OSD. T o move up or down through the list one lin e at a time, click the Up and Down T riangle symbols ( ), or use the Up and[...]
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4. OSD Operation 23 The Function Keys Pressing a Function Key brings up a subm enu that is used to configure and control the OSD. For example, you can: rapidly switch to any port; scan selected ports only; limit the list you wish to vi ew; design ate a port for Quick View scanning; create or edit a port name; or make OSD setting adjustm e nt s. F1 [...]
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CS9134 / CS9138 User Manual 24 F3 LIST This function lets you broaden or na rro w the scope of which ports the OSD lists. On the su bmenu that appears, an i con of a pointing finger indicates th e currently selected choice. To change a setting, move the highl ight ba r to th e choice you want, then press [Enter]. An ex planation of the settings i s[...]
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4. OSD Operation 25 F5 EDIT To help remember which computer is attached to a particular port, every port can be given a name. The EDIT function al lows you to create, modify, o r delete port names. To edit a port name: 1. Move the highlight bar to the port you want to edit . 2. Press [F5] . 3. Key in the new Port Name, or modify/delete the old one.[...]
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CS9134 / CS9138 User Manual 26 F6 SET Pressing [F6 ] brings up the OSD co nfiguration menu. To change a setting: 1. Move the highlight bar to the choice you want (an i con of a pointing finger indicates which choice is the currentl y selected one), then press [Enter]. 2. On the submenu that appears, move the highlight bar to the choice you want and[...]
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4. OSD Operation 27 * If a password has been set, this setting requires yo u to supply it in order to gain access. See SET PASSWORD , page 26, and OSD Security , page 28, for details. Setting Function CLEAR THE NAME LIST* Clears all Port Names from the Name List. Y ou are asked to confirm before the procedure goes on. Key in Y , then press [Enter] [...]
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CS9134 / CS9138 User Manual 28 Factory Default Settings The factory default se ttings are as follows: OSD Security In order to prevent unauthorized access to the systems, the OSD provides a password securit y feature. If a password has been set, the OSD will request that the user specify it before allowing entry. Setting a New Password To set a new[...]
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4. OSD Operation 29 in which case you must start again from the beginn ing. Changing a Password To change a password: 1. Follow steps 1 and 2 of the Setting a New Password section. 2. Delete the old password; key in the new password, then press [Enter]. As mentioned above, the password ma y be up to 8 characters long, and can consist of any combina[...]
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CS9134 / CS9138 User Manual 30 This Page Intentionally Left Blank cs91348.book Page 30 Thursd ay, May 3, 2007 2:28 PM[...]
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31 Appendix Computer Connection T ables The following tables indicate the relationshi p between the number of Master View Units and the number of systems that they control: CS9138 MVs Comps MVs Comps MVs Comp s MVs Comps 1 8 20 134 - 141 39 267 - 274 58 400 - 407 2 8-15 21 141 - 148 40 274 - 281 59 407 - 414 3 15 - 22 22 148 - 155 41 281 - 288 60 4[...]
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CS9134 / CS9138 User Manual 32 CS9134 Comp atible Cascade Switches The following ATEN Master View KVM switches can be cascaded from the CS9134 / CS9138: CS-88A CS-1 14A CS-124A CS-128A CS-138A Note: Although the models mentioned above are capable of being cascaded, mixing different Master V iew models on the same installation ma[...]
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33 T roubleshooting Symptom Possible Cause Action Erratic behavior . Uni t not receiving enough power under self powered operation. Use the Power Adapter that was supplied with the unit to provide the necessary power . Pressing the Hotkeys gets no response. The connection from the selected port to the target computer has been broken, or the compute[...]
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CS9134 / CS9138 User Manual 34 Specifications Function CS9134 CS9138 Computer Connections Direct 4 8 Max 64 (via Cascade) 512 (via Cascade) Port Selection Push Button; Hotkey; OSD Connectors Console Keyboard 1 x 6 pin mini DIN F Video 1 x HDB 15 F Mouse 1 x 6 pin mini DIN F Computer Keyboard 4 x 6 pin mini DIN F 8 x 6 pin mini DIN F Video 4 x HDB 1[...]
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35 Index A Auto Scanning ,1 7 , 1 8 C Compatible Cascade Switches, 32 Components Front View, 4 Rear View, 6 Computer Connection Tables, 31 F Factory Default Settings, 28 Features, 2 H Hot Plugging, 15 I Installation Single Station, 9 Three Stage, 12 Two Stage, 10 O On line Registration, iii OSD Function Keys, 23 Main Screen Headings, 22 Navigation,[...]