ATEN ALTUSEN KH1516 manual

Cat 5 High-Density KVM Switch KH1508 / K H1516 User Manual www.aten.com kh15816-v1.book Page i Wednesd ay, October 25, 2006 11:05 AM[...]

KH1508 / KH1516 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the li mits for a Class A digital devi ce, pursuant to Part 15 of the FCC Rule[...]

KH1508 / KH1516 User Manual iii User Notice All information, do cum entation, and specifications contained in this manual are subject to change without pri or no tification by the manufacturer. The manufacturer makes no representations or warranties, eith er expressed or implied, with respect to the contents hereof and specifically disclaims any wa[...]

KH1508 / KH1516 User Manual iv Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warn ings and instru ctions marked on the device.  Do not place the device on any unstable su rface (cart, stand, table, etc.). If the device falls, serious damage will result.  Do not use the device ne[...]

KH1508 / KH1516 User Manual v  Position system cables and power cable s carefully; Be sure that nothing rests on any cables.  When connecting or disco nnecting power to hot plugg able power supplies, observe the following guidelines:  Install the power supply before conn ecting the power cable to the power supply .  Unplug the power cab[...]

KH1508 / KH1516 User Manual vi Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined mu lti ple r acks before working on the rack.  A[...]

KH1508 / KH1516 User Manual vii Package Contents The KH1508 / KH1516 pack age consists of: 1 KH1508 or KH1516 Cat 5 High-Densit y KVM Sw itch 1 Firmware Upgrade Cable 1P o w e r C o r d 1 Rack Mount Kit 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide 1 Registratio n Card Check to make sure that all of the co mponents are present and in g[...]

KH1508 / KH1516 User Manual viii Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

KH1508 / KH1516 User Manual ix Chapter 3. Basic Operation Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

KH1508 / KH1516 User Manual x Chapter 7. Firmw are Upg rade KH1508 / KH1516 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

KH1508 / KH1516 User Manual xi About This Manual This User Manual is provided to help you get the most from your KH15 08 / KH1516 system. It covers all aspects of inst al lat ion, configuration and operation. An overv iew of the informatio n found in t he manual is prov ided below. Overview Chapter 1, Introduction, introduces you to the K H1508 / K[...]

KH1508 / KH1516 User Manual xii Conventions This manual uses the following conventio ns: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key . If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbere[...]

KH1508 / KH1516 User Manual xiii AL TUSEN Information T echnical Support Getting Help For additional help, advi ce, and information, ALTUSEN prov ides several support options. If you need to contact ALTUSEN technical support with a problem, please hav e the following in formation ready beforehand:  Product model number, serial number , and date [...]

KH1508 / KH1516 User Manual xiv Product Information For information about all of ALTUSEN's products and how they can help you connect without limit s, visi t AL TU SEN on the web or contact an ALTUSEN Authorized Reseller.  In the United States of Ameri ca, call: 866-AL TUSEN (258-8736)  In Canada and South America, call: 949-453-8885 [...]

1 Chapter 1 Introduction Overview The KH1508 / KH1516 KVM Sw itches are control units that allow access to multiple computers from a single KVM (keyboard, monitor, and mouse) console. A single KH1508 / KH1516 can co ntrol up to 8 / 16 computers. As many as 31 additional KH150 8 / KH1516 switches can be daisy chained from the original unit, so that [...]

KH1508 / KH1516 User Manual 2 Access to any computer on the instal lation is easily acco mplished--eithe r by pressing front panel port selection swit ches; entering hotkey co mbinations from the keyboard; or by means of a powerful menu driven OSD (On Screen Display) system. A convenient Auto Scan function also permits auto mat ic scanning and one-[...]

Chapter 1. Introduction 3 Features  A single console controls up to 8 (KH150 8) or 16 (KH1516) computers  Dedicated chain ports - daisy chain up to 31 additional uni ts - control up to 512 computers from a single consol e  Extends the distance between computers and switch - up to 30m (100') for resolutions of 1600 x 1200 @ 60H z; up t[...]

KH1508 / KH1516 User Manual 4 Requirement s Console  A VGA, SVGA, or Multisync monitor cap able of the highest resolution that you will be using on any co mputer in the instal lation.  A PS/2 style mouse  A PS/2 style keyboard Computers The following equipm ent must be installe d on the computers that connect to the KH1508 or KH151 6'[...]

Chapter 1. Introduction 5 Operating Systems  DOS: 6.2 and higher  W indows: W in 95 and higher  Linux:  Red Hat 6.0 and higher  Mandrake/Mandriva 9.0 and higher  SUSE 8.2 and higher  Free BSD 3,51 and higher  Netware 5.0 and higher  OS/2  AIX 4.3 and higher  Sun Solaris 8 and higher kh15816-v1.book Page 5 Wednesd ay[...]

KH1508 / KH1516 User Manual 6 Component s Front V iew KH1508 KH1516 4 3 5 1&2 67 1&2 4 35 6 7 kh15816-v1.book Page 6 Wednesd ay, October 25, 2006 11:05 AM[...]

Chapter 1. Introduction 7 No. Compo- nent Description 1P o r t Selection Switches  Press a switch to give the KVM focus to the computer attached to its corresponding port.  Simultaneously pressing Buttons 1 and 2 for 3 seconds performs a Keyboard and Mouse Reset.  Simultaneously pressing Button s 7 and 8 starts Auto Scan Mode . 2 Port LEDs[...]

KH1508 / KH1516 User Manual 8 Rear V i ew KH1508 KH1516 No. Component Description 1 Power Socket 2 Power Switch 3 Daisy Chain Ports When Daisy Chaining Units (see Daisy Chaining , page 15), the daisy chain cables plug in here. The por t on the left is the Chain In port; the port on the right is the Chain Out port. 4 Local Console Port Section If th[...]

9 Chapter 2 Hardware Setup Overview For convenience and flexibili ty that allows mixing the PS/ 2, USB, and serial device interfaces, as well as multiple platforms, the KH1508 / KH1516's design utilizes KVM Adapter Cabl es (CPU Modules), that serve as intermediaries between the switch and the connected de vices (refer to the installatio n diag[...]

KH1508 / KH1516 User Manual 10 St acking and Rack Mounting The KH1508 / KH1516 can be stacked on th e desktop or rack mounted at the front or rear of the rack. The following sections take you through the procedures for each method. St acking The KH1508 / KH1516 can be placed on any appro priate level surface that can safely support its weight plus [...]

Chapter 2. Hardware Setup 11 Rack Mounting The KH1508 / KH1516 can be mo unted in a 19" (1U) racks. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit: 1. Remove the screws at the front or t he rear , as shown in the diagram below . 2.[...]

KH1508 / KH1516 User Manual 12 Single St ation Installation In a Single Stage inst allation, ther e are no additional KVM switches cascaded down from the KH1508 / KH1516. To set up a single stage in st allat ion, refer to the installation diagrams starting on page 13 (the numbers in the diagram correspond with th e numbers of the instruction steps)[...]

Chapter 2. Hardware Setup 13 Single S t age Inst allation Diagram 4 5 3 1 2 2 b y A TEN PS/2 CPU MODUL E MODEL NO. KA9120 PS/2 CPU MODUL E MODEL NO. KA9120 LIN K kh15816-v1.book Page 13 Wednesd ay, October 25, 2006 11:05 AM[...]

KH1508 / KH1516 User Manual 14 KVM Adapter Cable Inst allation Diagrams KA9520 b y A TEN LIN K KA9570 b y A TEN LIN K KA9130 b y A TEN LIN K KA9131 b y A TEN LIN K KA9140 SERIAL TERMINAL kh15816-v1.book Page 14 Wednesd ay, October 25, 2006 11:05 AM[...]

Chapter 2. Hardware Setup 15 Daisy Chaining To control even more computers, up to 31 additi onal KH1508 / KH1516 KVM switches can be cascaded from the K VM ports of the KH1508 or KH1516. As many as 512 computers can be controlled from a single console in a complete installation. Note: Aten ACS1208 / ACS1216 swi tches can also be installed on a KH15[...]

KH1508 / KH1516 User Manual 16 b) Power on each station on the installatio n in turn (Second S tation, then Third Station, etc.). In each case, wait for the S tation ID to be ascertained and displayed before powering on th e next statio n. c) After all the Stations ar e up, power on the computers. Daisy Chain Inst allation Diagram kh15816-v1.book P[...]

17 Chapter 3 Basic Operation Port Selection KH1508 / KH1516 installations p rovide three methods to obtain instan t access to any computer in your installation: Manual, OSD, and Hotkey . Manual For manual port selection, simp ly press the Port Sw itch that corresponds to th e device you wish to access. For the cascaded switches, first press the Po [...]

KH1508 / KH1516 User Manual 18 Hot Plugging The KH1508 / KH1516 suppo rts hot plugging – comp onents can be removed and added back into the installati on by unplugging and repluggin g their cables from their ports without the need to shut the unit down . In order for hot plugging to work properly, however, the procedu res described below must be [...]

Chapter 3. Basic Operation 19 Powering Off and Rest arting If it becomes necessary to power off the KH1508 / KH1516, or if the switch loses power and needs to be restarted, before starting it back up you must follow these procedures: 1. Shut down all the computer s that are attached to it. Note: Y ou must unplug the power cor ds of any computers th[...]

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21 Chapter 4 OSD Operation Overview The On Screen Display (OSD) is a menu d riven method to han dle computer control and switchi ng operations. All pr ocedures start from the OSD Main Screen. To pop up the Main Screen, tap [Scroll Lock] twic e. Note: Y ou can optio nally change the Hotk ey to the Ctrl key , in whic h case you would ta p [Ctrl] twic[...]

KH1508 / KH1516 User Manual 22 When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the Administra tor's Main Screen. The User Main Screen does not show the F4 function sin ce it is reserved for the Administrator and can't be accessed by ordinary Users. 2. The OSD always starts in List view, wit[...]

Chapter 4. OSD Operation 23 OSD Navigation  T o dismiss the menu, and deactivate the OSD, press [Esc] .  T o Logout, press [F8] .  T o move up or down through the list one lin e at a time, use the Up and Down Arrow Keys. If there are more list entries than ther e i s room for on the Main Screen, the screen will scroll.  T o move up or d[...]

KH1508 / KH1516 User Manual 24 OSD Functions OSD functions are used to configure and control the OSD. For example, rapidly switching to any port; scanning only selected ports; limiting the list of ports you wish to view; designating a port as a Quick View Port; managin g port names; or making OSD setting adjust ments. To access an OSD function: 1. [...]

Chapter 4. OSD Operation 25 F2 LIST This function le ts you broaden or narr ow the scope of which ports th e O SD displays (lists) on the Main Screen. Many of the OSD function s only operate on the computers currently selected for Listing on the Main Screen with this function. The submenu choices and thei r meanings are given in the table below: Mo[...]

KH1508 / KH1516 User Manual 26 F3 SET This function allows the Administrato r and each User to set up their own working environment. A separate profile for each is stored by the OSD and is activated accord ing to the Username that is provided during Login. To change a setting: 1. Move the highlight bar to it, th en press [Enter] . 2. After you sele[...]

Chapter 4. OSD Operation 27 (Continued from previous page.) Setting Function PORT ID DISPLA Y MODE Selects how the Port ID is displayed: the Port Number alone ( PORT NUMBER ); the Port Name alone ( PORT NAME ); or the Port Number plus the Port Name ( PORT NUMBER + PORT NAME ). The default is PORT NUMBER + PORT NAME). SCAN DURA TION Determ ines how [...]

KH1508 / KH1516 User Manual 28 F4 ADM F4 is an Administrator only fun ction. It allows the Administrator to con figure and control the overall operation of the OSD. To chan ge a sett ing use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter] . After you select an item, a submenu with further choices appears. Move the High[...]

Chapter 4. OSD Operation 29 (Continued from previous page.) (Continues on next page.) Setting Function EDIT PORT NAMES T o help remember which computer is attached to a particular port, every port can be given a name. This function allows the Administrator to create, modify , or delete port names. T o Edit a port name: 1. Use the Navigation Keys to[...]

KH1508 / KH1516 User Manual 30 (Continued from previous page.) (Continues on next page.) Setting Function SET QUICK VIEW PORTS This function lets the Administrator select which Ports to include as Quick View ports.  T o select/deselect a port as a Quick View Port, use the Navigation Keys to move the highlight bar to it, th en press [Enter] . [...]

Chapter 4. OSD Operation 31 (Continued from previous page.) Setting Function RESET ST A TION IDS If you change the position of one of the S t ations in the daisy chain, the OSD settings will no longer correspond to the new situation. This function directs the OSD to rescan the S tation positions of the entire installation and updates the OSD so tha[...]

KH1508 / KH1516 User Manual 32 F5 SKP Pressing [F5] invokes Skip (SKP) Mode. Thi s function enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one.  The selection of comp uters to be available for Skip M ode switching is made with the Scan/Skip Mo[...]

Chapter 4. OSD Operation 33 F7 SCAN Pressing [F7] invokes Auto Scan Mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without havin g to take the trouble of swit ching manually.  The selection of computers to be included for Auto Scanning is mad e with[...]

KH1508 / KH1516 User Manual 34 F8 LOUT Pressing [F8] logs you out of OSD control of the computers, and blanks th e Console screen. This is different from sim ply pressing [Esc] when you are at the Main Screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc] , all you have to do[...]

35 Chapter 5 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. The KH1508 / KH 1516 provides the followin g Hotkey Port Control features:  Selecting the Active Port  Auto Scanning  Skip Mode Switch in g Invoking Hotkey Mode All Hotkey operations beg[...]

KH1508 / KH1516 User Manual 36 Selecting the Active Port Each Computer Port is assigned a Port ID (see Port ID Num bering , page 19 ). You can directly access an y computer on the inst allation with a Hotkey combination that specifies th e Port ID of the Computer Port that the computer is connected to. The steps involved are: 1. Invok e Hotkey Mode[...]

Chapter 5. Hotkey Operation 37 Invoking Auto Scan To start Auto Scanning, key in the fol low ing Hotkey combination: 1. Invoke Hotkey Mode (see page 35). 2. Press [A] . After you press A , you automatically exit Hotkey Mode, and enter Auto Scan Mode, and Auto Scanning begins.  While you are in Auto Scan Mode, you can pause the scanning in order [...]

KH1508 / KH1516 User Manual 38 Skip Mode This feature allows you to switch between computers in o rder to monitor t hem manually. You can dwel l on a particular port for as long or as little as you like - as opposed to Auto Scanning, whic h automatically switches after a fixed interval. To invoke Skip Mode, key in the following Hotkey com bination:[...]

Chapter 5. Hotkey Operation 39 Hotkey Beeper Control The Beeper (see ACTIVATE BEEPER , page 29) can be Hotkey toggled On and Off. To toggle the Beep er, key in the fo llowing Hotkey co mbination: 1. Invoke Hotkey Mode (see page 35). 2. Press [B] After you press B , the Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for [...]

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41 Chapter 6 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emu late the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key . PC Keyboard Mac Keyboard [S hift ] Sh ift [[...]

KH1508 / KH1516 User Manual 42 Sun Keyboard The PC compatible (101/104 key) keyboard can emul ate the fu ncti ons of the Sun keyboard when t he Control key [Ctrl] is used in conjunction with other keys. The corresponding function s are shown in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press an[...]

43 Chapter 7 Firmware Upgrade KH1508 / KH1516 Upgrade Introduction As new firmware revisions become av ailable for the KH1508 / KH1516, new firmware upgrade packages are posted on our web site: http://www.aten.com/support Check the web site regularly to find the latest packages and i nformation relatin g to them. Before Y ou Begin To prepare for th[...]

KH1508 / KH1516 User Manual 44 Note: On a daisy chained installation, conn ect the cable to the First Station (Master) unit. The chained stations (Slaves) will r eceive the upgrade via the daisy chain cables. 4. Shut down all of the computers - but not the Stations - on your KVM installation. 5. From you r KVM switch consol e, bring up the OSD (see[...]

Chapter 7. Firmware Upgrade 45 3. Click Next to conti nue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All th e devices capable of being upgraded by the package are listed in the Device List panel. kh15816-v1.book Page 45 Wednesd ay, October 25, 2006 11 :05 AM[...]

KH1508 / KH1516 User Manual 46 4. After you have made your selecti on(s), Click Next to perform the upgrade.  If you enabled Check Firmwar e V ersion , the Utility compares the device's firmware level with that of the upg rade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box inf[...]

Chapter 7. Firmware Upgrade 47 Upgrade Succeede d: After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmwa re Upgrade Utility. Upgrade Fail ed: If the upgrade failed to complete succe ssfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click[...]

KH1508 / KH1516 User Manual 48 Firmware Upgrade Recovery There are basically four conditions that call for firmware upgrade recovery:  When the unit’ s firmware becomes corr upted for some reason and you are unable to operate it.  When you invoke Firmware Upgrade Mo de (see FIRMWARE UPGRADE , page 31), but decide not to proceed with the upg[...]

Chapter 7. Firmware Upgrade 49 Adapter Cable Upgrade Introduction The firmware for the KA9520, KA9570, and KA9130 KVM Adapter Cables can also be upgraded. Check th e web site regularly to find the latest packages and information relating to them: http://www.aten.com/support Before Y ou Begin To prepare for the firmware upgrade, do the follo win g: [...]

KH1508 / KH1516 User Manual 50 Performing the Upgrade St arting the Upgrad e: To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, o r by opening a comm and line and keying in th e full path to it. The Firmware Upgrade Utility We l c o m e screen appears (see page 44). 2. Read and [...]

Chapter 7. Firmware Upgrade 51 Upgrade Succeede d: After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmwa re Upgrade Utility. Note: At the completion of the upgrade the KH1 508 / KH1516 restarts. kh15816-v1.book Page 51 Wednesd ay, October 25, 2006 11 :05 AM[...]

KH1508 / KH1516 User Manual 52 Firmware Upgrade Recovery There are basically four conditions that call for firmware upgrade recovery:  When the unit’ s firmware becomes corr upted for some reason and you are unable to operate it.  When you invoke Adapter Upgrade Mode (see ADAPTER UPGRADE , page 31), but decide not to proceed with the upgrad[...]

53 Appendix Connection T ables The following table indicates the relation ship between the number of K H1508 / KH1516 units and the number of comput ers that they control KH1508 KH1516 MVs Computers MVs Computers MVs Compu ters MVs Computers 1 1 - 8 9 65 - 72 17 129 - 136 25 193 - 200 2 9 - 16 10 73 - 80 18 137 - 144 26 201 - 208 3 17 - 24 1 1 81 -[...]

KH1508 / KH1516 User Manual 54 OSD Factory Default Settings Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan/Skip Mode All Screen Blanker 0 (Disabled) Hotkey Command Mode On Set Log[...]

Appendix 55 Specifications Function KH1508 KH1516 Computer Connections Direct 8 16 Max. 256 (via Daisy Chain) 512 (via Daisy Chain) Port Selection OSD (On Screen Display); Hotkeys Pushbutton Switches Connectors Consol e KB 1 x 6-pin Mini-DIN F (Purple) Video 1 x HDB-15 F Mouse 1 x 6-pin Mini-DIN F (Green) KVM Ports 8 x RJ-45 16 x RJ-45 Daisy Chain [...]

KH1508 / KH1516 User Manual 56 Administrator Login Failure If you are unable to perform an Adminis trator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear th e login informat ion with the following procedure: 1. Power off the KH1508 / KH1516 and remove its housing . 2. Sh[...]

Appendix 57 T roubleshooting Symptom Possible C ause Action Mouse and/or Keyboard not responding. Improper mouse and/or keyboard reset. Unplug the cable(s) from the console port(s), then plug it/them back in. All S tation IDs display as 01. S tation 1 has suddenly lost power . W ait a few seconds for the system to reinitialize the station sequence [...]

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59 Index A Activate Beeper, 29 Adapter cable installation, 14 ADM, 28 Administrator functions, 28 Administrator Login Failure, 56 ALTUSEN Information, xiii Auto Scanning, 3 3, 36 Invoking Auto Scan, 37 Pausing Auto Scan, 37 Scan Durati on, 27 Setting the Scan Interval, 36 Stopping, 37 B Beeper Activate, 29 Hotkey Control, 39 C Clear the Nam e Li st[...]

KH5108 / KH5116 User Manual 60 Front View, 6 Rear View, 8 KH1516 Front View, 6 Rear View, 8 KVM adapter installation, 14 L LEDs Port, 7 Station ID, 7 LIST, 25 Logout, 34 Logout Timeout, 28 LOUT, 34 O OSD Factory Default Settings, 54 Functions, 2 4 Hotkey, 21, 26 Logout, 34 Main Screen, 21, 22 Main Screen Headings, 23 Navigation, 2 3 Overview, 21 Pa[...]

Index 61 Station IDs Reset, 31 T Timeout, 28 Troubleshooting, 57 U Upgrading the firmware, 43 User Notice, iii Username, 28 kh15816-v1.book Page 61 Wednesd ay, October 25, 2006 11 :05 AM[...]