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ATEN CS-1708 manual

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Table of contents for the manual

  • Page 1

    User Manual CS-1708 CS-1716 2004-04-27[...]

  • Page 2

    NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Subpart J of Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if [...]

  • Page 3

    Packing List The complete Master View CS-1708 / CS-1716 package consists of: M 1 CS-1708 or CS-1716 KVM Switch M 2 CS Custom 2-in-1 KVM Cables (1.8m) M 1 Firmware Upgrad e Cab le M 1 Power Adapter M 1 Rack Mount Kit M 1 User Manual M 1 Quick Start Guide Check to make sure that all the components are present and that nothing was damaged in shipping.[...]

  • Page 4

    Contents 1. Introduction Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 4 Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Computer . . . . . . . [...]

  • Page 5

    4. OSD Operation OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . 25 OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 F1 GOTO: . . . . . . . . . . . . . . .[...]

  • Page 6

    Conventions This manual uses the following conventions: Courier Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded , they ap pear together in the s ame bracket with a plus s ign between th em: [Ctrl+Alt]. 1. Numbered lists represent procedures wit[...]

  • Page 7

    Chapter 1. Introduction Overview The Master View CS-1708 and CS-1716 KVM Switches are control units that allow access to multiple computers from a single console (keyboard, mouse, and monitor). A single Master View can control up to eight (CS-1708) or 16 (CS-1716) computers. As many as 31 additional switches can be added in a daisy chain configurat[...]

  • Page 8

    driven OSD (On Screen Display) system. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one. Since a single console manages all of the computers on your installation, a CS-1708 / CS-1716 KVM switch setup: (1) eliminates the expense of having to purcha[...]

  • Page 9

    w Multimedia keyboard support w Administrator/User password authorization for enhanced security (PSP); administrator synchr onized co nfir matio n betw een mas ter an d slav e stations w Two types of logout - manual and timed w Superior video quality - 2048 x 1536; DDC2B w DDC emulation - video settings of each co mputer is au to matically ad ju st[...]

  • Page 10

    Hardware Requirements Console w A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. w A USB mouse w A USB keyboard Computer The following equip m ent mus t be in s talled on each co mputer : w A VGA, SVGA or Multisync card. w Type A USB port. Cables Substandard cables may d[...]

  • Page 11

    Chapter 2. Installation CS-1708 / CS-1716 Front View 2 3 1 4 2 3 1 4 2004-04-27 5.[...]

  • Page 12

    1. Port LEDs: The Port LEDs provide status information about their corresponding CPU Ports. There is one pair of L E D s for each P ort. T he one on th e lef t is th e On Line LED; the one on the right is the Selected Port LED: w An On Line LED lights ORANGE to indicate that the computer attached to its corresponding port is up and running. w A Sel[...]

  • Page 13

    CS-1708 / CS-1716 Rear View 1 2 4 3 6 5 7 1 2 4 3 6 5 7 2004-04-27 Installati on 7.[...]

  • Page 14

    1. Daisy Chain Ports: When Daisy Chaining Units, the cables plug in here. The port on the left is the Chain In port; the one on the right is the Ch ain Out port. 2. CPU Port Section: The cables that lin k to th e computers plu g in her e. T h e s h ap e of th es e connectors has been specifically modif ied so th at only cab les des ig ned to work w[...]

  • Page 15

    Installation Before you Begin Single Stage Installation Refer to the installation diagrams on the next page as you perform the following steps. The numbers in the diagrams correspond to the steps: 1. Plug your USB keyboard, monitor, and USB mouse into the Console Ports located on the unit’s rear pan el. 2. Use KVM cable sets to connect an y av ai[...]

  • Page 16

    1 2 2 3 2 2004-04-27 CS-1708 / CS-1716 User Manual 10.[...]

  • Page 17

    Daisy Chaining To control even more computers, up to 31 additional switches can be daisy chained down from the first unit. As many as 512 computers can be controlled from a single console in a complete installation. Tables showing the relation between the number of computers and the number of Master View CS-1708 / CS-1716 units needed to control th[...]

  • Page 18

    2004-04-27 CS-1708 / CS-1716 User Manual 12.[...]

  • Page 19

    Hot Plugging The CS-1708 / CS-1716 supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures descri bed below must be followed: Switching Station Positions: You can switch[...]

  • Page 20

    Port ID Numbering Each CPU port on a Master View installation is assigned a unique Port ID. The Port ID is made up of two parts: a two-digit Station Number , and a two-digit Port Number : w The Station Number - reflects the switch’s position in the daisy chain sequence. This corresponds to the number displayed on the front panel Station ID LED. w[...]

  • Page 21

    Chapter 3. Hotkey Operation The CS-1708 / CS-1716 ’s hotkey function makes it convenient to control your KVM installation from the keyboard. Note: The hotkey function must be enabled to use hotkey operations. See Hotkey Command Mode , p. 28 for details. Invoking Hotkey Mode (HKM) All hotkey operations begin by invoking HKM. To invoke HKM, do the [...]

  • Page 22

    Hotkey Port Access Hotkey Port Access allows you to select which computer has the KVM focus. The CS-1708 / CS-1716 provides the following Hotkey Port Access features: w Selecting the Active Port w Auto Scan Mode Selecting the Activ e Port: You can bring the KVM focus to any computer with a hotkey combination that specifies its Port ID (see p. 14 fo[...]

  • Page 23

    Auto Scan Mode: The CS-1708 / CS-1716’s Auto Scan feature automatically switches among all the active CPU Ports that ar e accessible to the currently logged on User at regular intervals (see Scan Mode of the OSD F3 SET function, p. 28), so that he can monitor their activity automatically. To start Auto Scanning, key in the following Hotkey combin[...]

  • Page 24

    Hotkey Configuration Alternate Hotkey Invocation Keys: An alternate set of Hotkey Invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate Hotkey Invocation set, do the following: 1. Invoke HKM (see p. 15) 2. Press and release the H key The Hotkey Invocation keys become th e Ct[...]

  • Page 25

    Platform Setup: The CS-1708 / CS-1716’s default port settings are for a PC Compatible operating platform. You can modify the platform setting for each port by bringing th e KVM focus to the port you want to change and using the hotkey combinations shown in the table below. Key Operation [F1] Sets the PC Compatibl e keyboard operating platform for[...]

  • Page 26

    Miscellaneous Actions: Hotkeys are also used to reset the USB, and toggle the beeper On and Off. To perform any of these operations, do the following: 1. Invoke HKM (see p. 15) 2. Press and release the appropriate action key (see table). Key Operation [F5] Performs a USB res et B Toggles the Beeper On or Off. The Command Line di splays Beeper On or[...]

  • Page 27

    Keyboard Emulation Sun Keyboard: The PC Compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. Note: When using [Ctrl] combinations, press and release the Ctrl key, then press and release the activat[...]

  • Page 28

    Mac Keyboard: The PC Compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl or Alt), then press and release the activation key. PC Keyboard Mac Keyboard [Shift] Shi ft [Ctrl] Ctrl [Win] F12 [Alt] L[...]

  • Page 29

    Chapter 4. OSD Operation OSD Overview The On Screen Display (OSD) is used to handle all computer control and switching procedures. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap th e [Scro ll Lo ck ] key tw ice. Note: You can change the Hotkey to the Ctrl key (s ee OSD Hotkey , p. 27). The OSD incorporates a two level[...]

  • Page 30

    Please note the following: w The diagram depicts the Administrator’s Main Screen. The User Main Screen does not show the F4 ADM function. w OSD always starts in List view, with the highlight bar at the same position it was in the last time it was closed. w Only the ports that have been set acces sib le by th e Admin is trato r for th e currently [...]

  • Page 31

    OSD Main Screen Headings Heading Explanation SN-PN This column lists the Port ID numbers (see P ort ID Numbering , p. 14), for all the CPU ports on the ins tallation. The si mplest method to access a particular computer is move the Highlight B ar to it, then press [Enter]. QV If a port has selected for Quick V iew scanning (s ee Set Quick View Port[...]

  • Page 32

    F1 GOTO: GOTO allows you to switch directly to a port either by keying in the port’s Name , or its Port ID . w To use the Name method, key in 1 ; key in the port’s Name; then press [Enter]. w To use the Port ID method, key in 2 ; key in the Port ID ; then press [Enter]. Note: You can key in a partial Name or Port ID. In that case, the screen wi[...]

  • Page 33

    Move the Highlight Bar to the choice you want, then press [Enter]. An icon appears before the choice to indicate that it is the currently selected one. After you make your choice and press [Enter], you return to the OSD Main Screen with the newly formulated List displayed. F3 SET: This function allows the Administr ator and each User to set up thei[...]

  • Page 34

    (F3 SET: continued) Setting Function PORT ID DISPLAY MODE Selects how the Port ID i s displayed: the P ort Number alone ( PORT NUMBER ); the Port Name alone ( PORT NAME ); or the Port Number plus the Port Name ( PORT NUMBE R + PORT NAME ). The default is P ORT NUMBER + PORT NA ME. SCAN DURATION Determines how long the foc us dwells on each port as [...]

  • Page 35

    F4 ADM: F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter] . After you select an item, a submenu with further choices for you to select from appears. Doub[...]

  • Page 36

    (F4 ADM: continued) Setting Function EDIT PORT NAMES To help remember whi ch computer is attached to a parti cular port, every port can be given a name. Thi s function allows the Administrator to create, modi fy, or delete port names. Note: Only the Ports currentl y chosen for the LIST v iew on the main OSD screen (see p. 26), s how up here. To Edi[...]

  • Page 37

    (F4 ADM: continued) Setting Function SET QUICK VIEW PORTS This function lets the A dministrator sel ect which Ports to i nclude as Quick View ports. Note: Only the Ports currentl y chosen for the LIST v iew on the main OSD screen (see p. 26), s how up here. w To select/desel ect a port as a Quick Vi ew Port, use the Navigation Keys to move the high[...]

  • Page 38

    (F4 ADM: continued) Setting Function RESET STATION IDS If you change the position of one of the Stati ons in the daisy chai n, the OSD settings wi ll no longer correspond to the new s ituation. This function direc ts the OSD to rescan the S tation positions of the entire installati on and updates the OSD so that the OS D Station information corresp[...]

  • Page 39

    F5 SKP: Skip (SKP) Mode enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. w The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see p. 28). w When you are in Skip[...]

  • Page 40

    F6 BRC: F6 is an Administrato r only function. When this functio n is in ef fect, commands sent from the keyboard are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading softwa[...]

  • Page 41

    F7 SCAN: The SCAN function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. w The selection of computers to be included for Auto Scanning is made with the Scan Mode setting under the F3 SET function (see p. 28). w Th[...]

  • Page 42

    F8 LOUT: LOUT (Log out) logs you out of OSD control of the computers, and blanks the Console screen. After using this function you must log in all over again to regain access to the OSD. This is different from simply pressing [Esc] when you are at the Main Screen to deactivate the OSD, where all you have to do to reenter the OSD is tap the OSD Hotk[...]

  • Page 43

    Chapter 5. The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch’s firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revision[...]

  • Page 44

    4. Shut down the computers on your CS-1708 / CS-1716 installation. 5. From your KVM switch console, bring up the OSD (see p. 23) and select the F4ADM function. 6. Scroll down to FIRMWARE UPGRADE (see p. 32). Press [Enter], then press [Y] to invoke Firmware Upgrade Mode For your reference, the current firmware upgrade version displays on the screen.[...]

  • Page 45

    3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel. 2004-04-27 The Firmware Upgrade Utility 39.[...]

  • Page 46

    5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmwar e V er sion , the Utility co mpar es th e dev ice’ s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog box informing you of the situation an[...]

  • Page 47

    Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. 2004-04-27 The Firmware Upgrade Utility 41.[...]

  • Page 48

    Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No , the Upgrade Failed scr een appears: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery , for how to proceed. 2004-04-27 CS-1708 / CS-1716 User Manual 4[...]

  • Page 49

    Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: w When you begin a firmware upgrade, but decide not to proceed with it. w When the Mainboard firmware upgrade fails. w When the I/O firmware upgrade fails. Note: If one of the cascaded switches fails to upgrade successfully, unplug it from the in[...]

  • Page 50

    Notes: 2004-04-27 CS-1708 / CS-1716 User Manual 44.[...]

  • Page 51

    Appendix Master View Connection Tables The following tables indicate the relationship between the number of Master View Units and the number of computers that they control: CS-1716: MVs Computers MVs Computers MVs Computers MVs Computers 1 1 - 16 9 129 - 144 17 257 - 272 25 385 - 400 2 17 - 32 10 145 - 160 18 273 - 288 26 401 - 416 3 33 - 48 11 161[...]

  • Page 52

    Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for exam- ple), you can clear the login information with the following procedure: 1. Power off the switch and remove its housing. 2. Short the jumper lab eled Defa ult Pa ss wor d[...]

  • Page 53

    Rack Mounting The CS-1708 / CS-1716 can be mounted in a 1U system rack. For convenience and flexibility, the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit do the following: 1. Screw the mounting brackets into the sides of the unit at the f[...]

  • Page 54

    Specifications Function CS-1708 CS-1716 Computer Connections 8 16 CPU Port Selec tion Hotk eys; OSD LEDs On Line 8 (Orange) 16 (Orange) Selected 8 (Green) 16 (Green) Power 1 (Blue) Station ID 2 x 7 Segments Console Connectors Keyboard 1 x USB Type A Mouse 1 x USB Type A Video 1 x HDB -15 female CPU Connectors 8 x SPDB - 15 femal e 16 x SP DB - 15 f[...]

  • Page 55

    OSD Factory Default Settings The factory default settings are as follo ws: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display P osition Upper Right Corner Port ID Display Durati on 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan/Skip Mode A ll Screen Blanker 0 (Disabled) Logout Time[...]

  • Page 56

    Troubleshooting Symptom Possible Cause Action After installati on, my Sun/Mac computer does not boot. Operating System not properly set for its port. When you install a S un or Mac computer, before you run it for the firs t time you must s et the correct operating system for the port i t is connected to, otherwise, it will not boot. S ee SET OPERAT[...]