Ativa AWGR54 manual

A WGR54 User Manual W ireless G R outer User Manual[...]

T able of C ontents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Benefits of a Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Adv antages of a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2. Product Overvie w . . . . . . . . . [...]

1 2 1 3 4 5 6 7 8 9 1 0 section Introduction Thank you for purchasing the A tiva Wireless G Router (the Router). The following two shor t sections discuss the benefits of home networking and outline best practices for maximizing your wireless home network range and perf ormance. Please be sure to read through this User Manual completely, and pay sp[...]

Introduction 2 Pla ceme nt of y our Ro uter f or Opti mal P erf orm ance Important F actors for Placement and Setup Y our wireless connection will be stronger the closer your computer is to your Router . T ypical indoor operating range for wireless devices is between 100 and 2 0 0 f e e t . In the same way , your wireless connection and performance[...]

3 2 1 3 4 5 6 7 8 9 1 0 section Introduction 2. A void Obs tac les and In ter fe rence Av oid placing your Router near devices that may emit r adio “noise, ” such as microwa ve ovens. Dense objects that can inhibit wireless communication include: • Refrig erators • Washer s and /or dryers • Metal cabinets • Large aquariums • Metallic-[...]

Introduction 4 • Experiment with more than one of the available channels in order to find the clearest connection and avoid interference from neighboring cordless phones or other wireless devices. • For A tiva wireless networking products, use the detailed Site Survey and wireless channel information included with your Wireless Network Card or [...]

5 2 1 3 4 5 6 7 8 9 1 0 section Introduction For more information regarding our networking products, visit our website at www .ativasupport .com or call A tiva T echnical Suppor t at : US: 1-866-91-A TIV A (1-866-912-8482)[...]

Product O vervie w 6 Product Features In minutes you will be able to share your Internet connection and network your computers. The following is a list of features that make your new A tiva Wireless G Router an ideal solution for your home or small office network . W orks with Both PCs and Mac ® Computers The Router supports a var iety of networki[...]

7 2 1 3 4 5 6 7 8 9 1 0 section Product O vervie w Integrated 10/100 4-P ort Switch The Router has a built -in, 4-port network switc h to allow your wired computers to share printers, data and MP3 files, digital photos, and much more. The switch features automatic detection so it will adjust to the speed of connected devices. The switch will transf[...]

Product O vervie w 8 Integr ated 802.11g Wir eless Access Poin t 802.11g is an exciting new wireless tec hnology that achieves data r ates up to 54Mbps, nearly five times faster than 802.11b. MAC Ad dres s F ilte ring For added security , you can set up a list of MAC addresses (unique client identifiers) that are allowed access to your network. Eve[...]

P ackage C ontents • Ativ a Wireless G Router • Quick Installation Guide • Ativ a Easy Install Wizard Softwar e CD with User Manual • Ativ a RJ45 Ethernet Networking Cable • Power Supply Sy stem Requir ements • Broadband Internet connection such as a cable or DSL modem with RJ45 (Ethernet) connection • At least one computer with an in[...]

Knowing your R outer 10 The Router has been designed to be placed on a desktop. All of the cables exit from the rear of the Router for better org anization and utility . The LED indicators are easily visible on the front of the Router to provide you with information about network activity and status. 1. Po wer/ Read y LED When you apply power to th[...]

11 2 1 3 4 5 6 7 8 9 1 0 section Knowing your R outer 4. Mod em Statu s LE D This LED lights in BLU E to indicate that your modem is connected properly to the Router . It blinks rapidly when information is being sent over the port between the R outer and the modem. OFF No W AN Link Solid Blue Good W AN Link Blinking Blue W AN A ctivity 5. Int ernet[...]

Knowing your R outer 12 6. Po wer J ack Connect the included 5V DC power supply to this jac k. 7. C onnec tions to C omput ers (W ired C ompute r Ports) Connect your wired (non-wireless) computers to these ports. These ports are RJ45, 10/100 auto-negotiation, auto-uplinking por ts for standard UTP category 5 or 6 Ethernet cable. The ports are label[...]

13 2 1 3 4 5 6 7 8 9 1 0 section Knowing your R outer 9. Re set Butt on The “Reset” button is used in rar e cases when the Router may function improperly . Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. Y ou can also restore the factory default settings by using the “R eset” butt[...]

C onnecting and C onfigur ing your Router 14 V er ify the con tents of you r box. Y ou sho uld hav e the fo llow ing: • Ativ a Wireless G Router • Quick Installation Guide • Ativ a Easy Install Wizard Softwar e CD with User Manual • RJ45 Ethernet Networking Cable (for connection of the Router to the computer) • Power Supply • Wireless S[...]

15 2 1 3 4 5 6 7 8 9 1 0 section C onnecting and C onfigur ing your Router IM P ORT AN T: Run the Easy Install Wizar d softwar e from the computer that is directly connected to the cable or DSL modem. DO NO T CONNECT THE ROUTER A T THIS TIME. Step 1 Run the Easy Install Wizar d Software 1. 1 Shut down any programs that are running on your computer [...]

C onnecting and C onfigur ing your Router 16 W elcome Screen A fter you inser t the CD into your CD-ROM drive, the Wizard’ s welcome screen will appear. Make sure you have not connected the Router at this point. If you have connected your Router , please reconnect your computer directly to the modem. Click “Run the Easy Install Wizar d” when [...]

17 2 1 3 4 5 6 7 8 9 1 0 section C onnecting and C onfigur ing your Router Step 2 Set up the Hardwar e The Wizard will walk you through connecting your Router to your computer and modem. Follow the steps on the screen using the pictures as a guide. 2 . 1 This step instructs you to locate the cable connected between your modem and the networking por[...]

C onnecting and C onfigur ing your Router 18 2 .4 This step instructs you to look at the lights on the front of your Router. Make sure the appropr iate lights are ON. Refer to the Easy Install Wizard software on your computer ’ s screen for more details. Click “Next” to continue. Note: The Easy Install Wizard may ask you to reboot your comput[...]

19 2 1 3 4 5 6 7 8 9 1 0 section C onnecting and C onfigur ing your Router 3. 3 Wireless Setup This step is optional . Click “Next” if you want to skip it. Using this step, you can customize your wireless network settings if you want to. Follow the steps on the screen to complete this step. Click “Next” to continue. Step 4 Secure your Netwo[...]

C onnecting and C onfigur ing your Router 20 5. 1 Che cking Int ern et The Wizard will now check for an Internet connection. This can take a few minutes. The Wizard may not detect a connection right awa y. If not , it will retry a number of times. The “Connected” light on the front panel of the R outer will flash during this time. Please be pat[...]

21 2 1 3 4 5 6 7 8 9 1 0 section C onnecting and C onfigur ing your Router C ongr atula tions. Y ou have finished installing your new Ativ a Router. Y ou are ready to set up the other computer s in your home. Y ou can als o add computers to your Router an ytime you want.[...]

Alternate Setup Method 22 The Web-Based Advanced User Interface is a web-based tool that you can use to set up the Router if you don’ t w ant to use the Easy Install Wizar d. Y ou can also use it to manage advanced functions of the R outer. From the Web-Based Adv anced User Interface, you can perform the f ollowing tasks: • V iew the Router ’[...]

23 2 1 3 4 5 6 7 8 9 1 0 section Alternate Setup Method 1.5 T urn your cable or DSL modem on by reconnecting the power supply to the modem. Mac o r PC com pute r tha t wa s or igin ally co nnect ed to t he ca ble or DS L mode m Net work ca ble (to c omp uter) T o p owe r adap ter Exi sting n etw orki ng cabl e (ca me wit h mod em) Note: Y our Route[...]

Alternate Setup Method 24 Step 2 Set up your C omputer ’ s Network Settings to W ork with a DHCP Server See the section in this User Manual called “Manually C onfiguring Network Settings” for directions. Step 3 Configur e the Router Using the W eb-Based Adv anced User Interface Using your Internet browser, you can access the Router’s W eb-B[...]

25 2 1 3 4 5 6 7 8 9 1 0 section Alternate Setup Method Logging out of the Router One computer at a time can log into the Router for the purposes of making changes to the settings of the Router . Once a user has logged in to make changes, there are two wa ys that the computer can be logged out . Clicking the “Logout” button will log the compute[...]

Alternate Setup Method 26 2. Hom e Bu tton The “Home” button is av ailable in every page of the UI. Pressing this button will take you back to the home page. 3. Int ernet St atus Ind icator This indicator is visible in all pages of the UI, indicating the connection status of the Router. When the indicator says “ connection OK” in GREEN, the[...]

27 2 1 3 4 5 6 7 8 9 1 0 section Alternate Setup Method 5. Hel p Bu tton The “Help” button gives you access to the Router’s help pages. Help is also av ailable on many pages by clicking “more info” next to cer tain sections of each page. 6. LAN Sett ings Shows you the settings of the Local Area Network (LAN) side of the Router . Chang es [...]

Alternate Setup Method 28 St ep 4 Configur e your Router for Connection to y our Internet Service Provider (ISP) The “Internet /W AN” tab is wher e you will set up your Router to connect to your Internet Service Provider (ISP). The Router is capable of connecting to vir tually any ISP’s system provided you have correctly configured the Router[...]

29 2 1 3 4 5 6 7 8 9 1 0 section Alternate Setup Method Setting your C onnection Type From the “Connection T ype” page, you can select the type of connection you use. Select the type of connection you use by clic king the button (1) next to your connection type and then clicking “Next” (2 ) . (2) (1)[...]

Alternate Setup Method 30 S et t in g y o ur I n te r n e t Se r vi c e P r o vi d e r (I S P) C o n ne c ti o n T y p e t o Dy n a mi c I P A dynamic connection type is the most common connection type used with cable modems. Setting the connection type to “d ynamic ” in many cases is enough to complete the connection to your ISP . Some dynamic[...]

31 2 1 3 4 5 6 7 8 9 1 0 section Alternate Setup Method Setting your Internet Service Pro vider (ISP) C onnection T ype to Static IP A static IP address connection type is less common than other connection types. If your ISP uses static IP addressing, you will need your IP address, subnet mask , and ISP gatew ay address. This information is availab[...]

Alternate Setup Method 32 Setting your ISP C onnection T ype to PPPoE Most DSL providers use PPPoE as the connection type. If you use a DSL modem to connect to the Internet , your ISP may use PPPoE to log you into the service. If you have an Internet connection in your home or small office that doesn’t require a modem, you ma y als o use PPP oE. [...]

33 2 1 3 4 5 6 7 8 9 1 0 section Alternate Setup Method 1. Use r Na me This space is provided to type in your user name that was assigned by your ISP . 2. P asswo rd T ype in your passwor d and re-type it into the “Retype Password” box to confirm it . 3. Ser vice Nam e A service name is rar ely required by an ISP . If you are not sure if your I[...]

Alternate Setup Method 34 Setting Custom Domain Name Server (DNS) Settings A “Domain Name Server ” is a server located on the Internet that translates Universal Resource Locators (URLs) like “www.ativ asupport .com” into IP addresses. Many Internet Service Providers (ISPs) do not require you to enter this information into the Router. The ?[...]

35 2 1 3 4 5 6 7 8 9 1 0 section Alternate Setup Method C onfiguring your W AN Media A ccess C ontroller (MAC ) Address All network components including cards, adapters, and routers, hav e a unique “serial number” called a MA C address. Y our Internet Service Provider may record the MAC address of your computer’s adapter and only let that par[...]

Alternate Setup Method 36 Cloning your MAC Address T o clone your MAC address, make sure that you are using the computer that w as ORIGINALL Y C ONNECTED to your modem before the Router was installed. Click the “Clone” button (1) . Click “ Apply Chang es” (3) . Y our MAC address is now cloned to the Router . Entering a Specific MAC Address [...]

V iewing the L AN Settings Clicking on the header of the “LAN Setup” tab (1) will take you to its header page. A quick description of the functions can be found here. T o view the settings or make changes to any of the LAN settings, click on “LAN Settings” (2) or to view the list of connected computers, click on “DHCP Client List” (3) .[...]

Using the W eb-Based Adv anced User Interface 38 Changing L AN Settings All settings for the internal LAN setup of the Router can be viewed and changed here. (1) (2) (3) (4) (6) (5) 1. IP Ad dress The “IP address” is the internal IP address of the Router. The default IP address is “192.168.2.1”. T o access the Web-Based Advanced User Interf[...]

39 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface 3. DHC P Serv er The DHCP server function makes setting up a network very easy by assigning IP addresses to each computer on the network automatically . The default setting is “On” . The DHCP server can be turned OFF if necessary; however , in order to do s o you mus[...]

Using the W eb-Based Adv anced User Interface 40 V iewing the DHCP Client List Pag e Y ou can view a list of the computers (known as clients), which are connected to your network . Y ou are able to view the IP address (1) of the computer , the host name (2 ) (if the computer has been assigned one), and the MAC address (3) of the computer’s networ[...]

41 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Changing the Wireless Network Name (SSID) T o identify your wireless network , a name called the SSID (Service Set Identifier) is used. The default SSID of the Router is “ Ativa54g” . Y ou can change this to anything you want to or you can leave it unchanged. If ther[...]

Using the W eb-Based Adv anced User Interface 42 Using the Wireless Mode Switch Y our Router can operate in three diff erent wireless modes: “g and b”, “ g only” , and “b only” . The different modes are explained on the next page.[...]

43 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface g and b Mode In this mode, the Router is compatible with 802.11b and 802.11g wireless clients simultaneously . This is the factory default mode and ensures successful operation with all Wi-Fi-compatible devices. If you have a mix of 802.11b and 802.11g clients in your ne[...]

Using the W eb-Based Adv anced User Interface 44 Using the Broadcast SSID Featur e Note: This adv anced feature should be employed by adv anced users only . For security , you can choose not to broadcast your network’s SSID. Doing so will keep your network name hidden from computers that are scanning for the presence of wireless networks. T o tur[...]

45 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Securing your Wi-F i ® Network Here are a few different wa ys you can maximize the security of your wireless network and protect your data from prying eyes and ears. This section is intended for the home, home office, and small office user. A t the time of this User Man[...]

Using the W eb-Based Adv anced User Interface 46 128-Bit WEP As a result of 64-bit WEP’ s potential security weaknesses, a more secure method of 128-bit encryption w as developed. 128-bit encryption includes a key length of 104 bits plus 24 additional bits of system-gener ated data (128 bits total). Some har dwar e manufacturer s refer to 128-bit[...]

47 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface WP A (Wi-F i Protected Access) WP A (Wi-F i Protected Access) is a new W i-Fi standard that was designed to improve upon the security features of WEP . T o use WP A security , the drivers and s oftw are of your wireless equipment must be upgraded to suppor t WP A . These[...]

Using the W eb-Based Adv anced User Interface 48         Net work ke y= WR ONG P assw ord Net w[...]

49 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Using a Hexadecimal Key A hexadecimal key is a combination of numbers and letters from A–F and 0–9. 64-bit keys are five two-digit number s. 128-bit keys are 13 two-digit numbers. For instance: AF 0F 4B C3 D4 = 64 -bi t ke y C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 1[...]

Using the W eb-Based Adv anced User Interface 50 WEP Se tup 64-Bit WEP Encryption 1. Select “WEP” from the “Secur ity” menu’ s “ Allowed Client T ype”. 2. Select “64-bit” as the WEP mode. 3. A fter selecting your WEP encryption mode, you can enter your key by typing in the hex key manuall y, or you can put a check mark in “Passp[...]

51 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface 128-Bit WEP Encryption Not e to Ma c user s: The passphrase option will not operate with Apple AirPort. T o configure encryption for your Mac computer , set the encryption using the manual method described in the next section. 1. Select “WEP” from the “Security” [...]

Using the W eb-Based Adv anced User Interface 52 Changing the Wireless Security Settings Y our Router is equipped with WPA (Wi-Fi Protected Access), the latest wireless security standard. It als o supports the legacy security standard, WEP (Wired Equivalent Privacy). By default, wireless security is disabled. T o enable security, you must first det[...]

53 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Setting WP A/WP A2 1. Select “WPA/WP A2” or “WP A2 only” from the “ Allowed Client T ype”. 2. Select “Pre-shared key” as the authentication type. 3. Enter your pre-shared key. This can be from eight to 63 c har acters and can be letters, numbers, or symbo[...]

Using the W eb-Based Adv anced User Interface 54 Set ting up WP A f or W irel ess Des ktop an d W ire less No teb ook Car ds that ar e NO T Man uf actur ed b y At iv a If you do NOT have an A tiva Wireless G Notebook Card and it is not equipped with WP A- enabled software, a file from Microsoft called “Windows XP Support P atch f or Wireless Prot[...]

55 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface 4. Under the “W ireless Networks” tab , click the “Configure” button and you will see the following screen. 5. For a home or small business user, select “WP A-PSK” under “Network A uthentication” . Not e: Select “WP A ” if you are using this computer [...]

Using the W eb-Based Adv anced User Interface 56 Usi ng the A cces s Poin t Mode Not e: This advanced feature should be employed by adv anced users only . The Router can be configured to work as a wireless network access point. Using this mode will defeat the NA T IP sharing featur e and DHCP server . In A ccess Point (AP) mode, the Router will nee[...]

57 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface C onf igu ring th e F ir ew all Y our Router is equipped with a firewall that will protect your network from a wide arra y of common hacker attac ks including : • IP Spoofing • SYN flood • Land A ttack • UDP flooding • Ping of Death (PoD) • T ear Drop A ttack[...]

Using the W eb-Based Adv anced User Interface 58 C onfiguring Internal Forwar ding Settings The “Virtual Servers” function will allow you to route external (Internet) calls for services such as a web server (port 80), F TP server (Port 21), or other applications through your R outer to your internal network . Since your internal computers are p[...]

59 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Setting Client IP F ilters The Router can be configured to restrict access to the Internet, email, or other network services at specific days and times. Restriction can be set for a single computer, a range of computers, or multiple computers. T o restrict Internet acces[...]

Using the W eb-Based Adv anced User Interface 60 Setting MAC A ddress Fil tering The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the network . Any computer attempting to access the network that is not specified in the filter list will be denied access. When you enable this featur e, yo[...]

61 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Enabling the Demilitarized Zone (DMZ) The DMZ feature allows you to specify one computer on your network to be placed outside of the firewall. This may be necessary if the firew all is causing problems with an application such as a game or video conferencing application.[...]

Using the W eb-Based Adv anced User Interface 62 W AN Ping Blocking Computer hackers use what is known as “pinging” to find potential victims on the Internet . By pinging a specific IP address and receiving a response from the IP address, a hacker can determine that s omething of interest might be there. The Router can be set up so it will not [...]

63 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Uti lities T ab This screen lets you manag e different parameters of the Router and perform certain administr ative functions.[...]

Using the W eb-Based Adv anced User Interface 64 Restarting the Router Sometimes it may be necessary to restart or reboot the Router if it begins working improperly . Restarting or rebooting the Router will NO T delete any of your configur ation settings. Restarting the Router to Restor e Normal Oper ation 1. Clic k the “Restart Router” button.[...]

65 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Restoring F actory Default Settings Using this option will restore all of the settings in the Router to the factory (default) settings. It is recommended that you back up your settings before you restore all of the defaults. 2. The following message will appear. Click ?[...]

Using the W eb-Based Adv anced User Interface 66 Saving a Current C onfiguration Y ou can sav e your current configuration by using this f eature. Saving your configuration will allow you to restore it later if your settings are lost or changed. It is recommended that you back up your current configuration before performing a firmw are update. 1. C[...]

67 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface 3. When the save is complete, you will see the following window . Click “Close”. The configuration is now saved. Restoring a Previous C onfiguration This option will allow you to restor e a previously saved configuration. 1. Click “Browse” . A window will open th[...]

Using the W eb-Based Adv anced User Interface 68 2. Y ou will be asked if you want to continue. Click “OK”. 3. A reminder window will appear. It will take up to 35 seconds for the configuration restoration to complete. Click “OK” . 4. A 35-second countdown will appear on the screen. When the countdown reaches zero, the Router’ s configura[...]

69 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Downloading a New V ersion of Firmw are Y ou will now be taken to the download page of “ A WGR54 Firmwar e update - Nor th America”. 1. T o download the new version of firmw are, click the download l o go ( ) . 2. A window will open that allows you to select the loca[...]

Using the W eb-Based Adv anced User Interface 70 3. When the save is complete, you will see the following window . Click “Close”. The download of the firmw are is complete. T o update the firmw are, follow the next steps in “Updating the Router ’ s F irmware” . Updating the Router’ s Firmw are 1. In the “F irmware Update” page, clic[...]

71 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface 3. The “Update Firmw are” box will now display the location and name of the A firmwar e file you just selected. Click “Update”. 6. A 60-second countdown will appear on the screen. When the countdown reaches zero, the Router’ s firmware update will be complete. [...]

Using the W eb-Based Adv anced User Interface 72 Changing System Settings The “System Settings” page is wher e you can enter a new administrator password, set the time zone, enable remote management, and turn on and off the NA T function of the Router. Setting or Changing the Administr ator P assword The Router ships with NO password entered. I[...]

73 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Enabling Remote Management Before you enable this advanced feature of your Ativ a Router , MAKE SURE Y OU HA VE SET THE ADMINISTRA T OR PASSW ORD. R emote management allows you to make changes to your Router’s settings from anyw here on the Internet. There are two meth[...]

Using the W eb-Based Adv anced User Interface 74 Enabling /Disabling NA T (Network A ddress T r anslation) Note: This advanced feature should be modified by advanced users only . Network A ddress T ranslation (NA T) is the method by which the R outer shares the single IP address assigned by your ISP with the other computers on your network and is e[...]

75 2 1 3 4 5 6 7 8 9 1 0 section Using the W eb-Based Adv anced User Interface Enabling /Disabling Auto Firmw are Update This innovation provides the Router with the built-in capability to automatically check for a new version of firmware and alert you that the new firmware is av ailable. When you log into the Router’s W eb-Based Adv anced User I[...]

Manuall y C onfiguring Netw ork Settings 76 In order for your computer to properly communicate with your Router, you will need to c hang e your PC ’ s TCP/IP settings to DHCP . Manually Configuring Network Adapters in Windo ws 2000, NT , or XP 1 . Clic k “Start”, “Settings” , then “Control Panel” . 2 . Double -click on the “Network [...]

77 2 1 3 4 5 6 7 8 9 1 0 section Manuall y C onfiguring Netw ork Settings Manually Configuring Network Adapters in Windo ws 98SE or Me 1. Right-click on “My Network Neighborhood” and select “Pr operties” from the drop-down menu. 2. Select “T CP/IP -> settings” for your installed network adapter . Y ou will see the following window . [...]

Manuall y C onfiguring Netw ork Settings 78 Set up the computer that is connected to the cable or DSL modem FIRST using these steps. Y ou can also use these steps to add computers to your Router after the Router has been set up to connect to the Internet .[...]

79 2 1 3 4 5 6 7 8 9 1 0 section Manuall y C onfiguring Netw ork Settings Man ual ly C onf igur ing Net wor k A dap ter s in Mac OS X 1. Click on the “System Preferences” icon. 2. Select “Network” (1) from the “S ystem Pref erences” menu. (1) 3. Select “Built-in Ethernet” (2) next to “Show” in the Network menu. (2) (3) (4) (5)[...]

Manuall y C onfiguring Netw ork Settings 80 4. Select the “T CP/IP” tab (3) . Next to “C onfigure:” (4 ) , you should see “Manually” or “Using DHCP”. If you do not, check the PPPoE tab (5) t o make sure that “Connect using PPPoE” is NOT selected. If it is, you will need to configure your R outer for a PPPoE connection type using[...]

In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the Web-Based Advanced User Interface, then c hang e your browser’ s settings to the recommended settings in this section. Internet Explorer 4.0 or Higher 1. Star t your web browser . Select “T ools” then [...]

Recommended W eb Bro wser Settings 82 4. Make sure there are no chec k marks next to an y of the displayed options: “ Automaticall y detect settings”, “Use automatic configur ation script” , and “Use a proxy server ” . Click “OK” . Then clic k “OK” again in the “Internet Options” page. Netscape ® Navigator ® 4.0 or Higher [...]

Pr oblem: Installation CD does not automatically start . Sol ution: If the CD-ROM does not star t the Easy Install Wizar d automatically, it could be that the computer is running other applications that are interfering with the CD driv e. 1. If the Easy Install Wizard screen does not appear within 15-20 seconds, open up your CD-R OM drive by double[...]

T roubleshooting 84 Pr oblem: The Easy Install Wizar d cannot find my Router . Sol ution: If the Easy Install Wizard is not able to find the Router during the installation process, please c heck the following items: 1. If the Easy Install Wizard is not able to find the Router during the installation process, there may be third-party firewall softwa[...]

85 2 1 3 4 5 6 7 8 9 1 0 section T roubleshooting Pr oblem: The Easy Install Wizar d cannot connect my Router to the Internet . Sol ution: If the Easy Install Wizard is not able to connect the Router to the Internet , please c heck the following items: 1. Use the troubleshooting suggestions within the Easy Install Wizar d. If the troubleshooting sc[...]

T roubleshooting 86 2. Unplug the cable or DSL modem from its power source for three minutes. A fter three minutes, plug the modem bac k into its power source. This may force the modem to properly recognize the Router. 3. Unplug the power to your Router, wait 10 seconds, and then reconnect the power. This will cause the Router to reattempt communic[...]

87 2 1 3 4 5 6 7 8 9 1 0 section T roubleshooting If you are still unable to access the Internet after verifying these settings, please contact A tiva T ec hnical Support . Pr oblem: • The Easy Install Wizar d completed, but my web browser doesn’ t work. • I am unable to connect to the Internet . The “W AN” light on my Router is blinking [...]

T roubleshooting 88 2. Open your wireless utility softw are by clicking on the icon in the system tra y at the bottom, right-hand corner of the screen. If you are also using an A tiva Wir eless G Card or Adapter with this Router, the tra y icon should look like this [place image here] (the icon may be red or green): 3. The exact window that opens w[...]

89 2 1 3 4 5 6 7 8 9 1 0 section T roubleshooting Pr oblem: I can’t connect to the Internet wirelessly , but my network name is listed. Sol ution: If the name of your network is listed in the “ Available Networks” list, please follow the steps below to connect wirelessly: 1. Click on the correct network name in the “ Av ailable Networks” [...]

T roubleshooting 90 Pr oblem: My wireless network performance is inconsistent. Data transfer is sometimes slow. Signal strength is poor. I am having difficulty establishing and /or maintaining a V ir tual Private Network (VPN) connection. Sol ution: Wireless technology is radio-based, which means connectivity and the throughput performance between [...]

91 2 1 3 4 5 6 7 8 9 1 0 section T roubleshooting Experiment with diff erent connection rates until you find the best one for your environment; note that all av ailable tr ansmission rates should be acceptable for browsing the Internet . For more assistance, see your wireless card’ s user manual. Pr oblem: How do I extend the range of my wireless[...]

T roubleshooting 92 Pr oblem: I am having difficulty setting up Wired Equiv alent Privacy (WEP) security on an A tiva Wir eless Router . Sol ution: 1. Log into your Wireless Router. Open your web browser and type in the IP address of the W ireless Router . (The Router’ s default is 192.168.2.1.) Log into your Router by clicking on the “Login ?[...]

93 2 1 3 4 5 6 7 8 9 1 0 section T roubleshooting Pr oblem: I am having difficulty setting up Wired Equiv alent Privacy (WEP) security on an A tiva client car d (Wireless Network Car d or A dapter). Sol ution: The client card must use the same key as the Wir eless G Router or access point. For instance, if your Wir eless Router or access point uses[...]

T roubleshooting 94 Pr oblem: Do A tiva products suppor t WP A? Sol ution: Not e: T o use WP A security , all your clients must be upgraded to drivers and software that suppor t it . A t the time of this publication, a security patc h download is av ailable, for free, from Microsoft . This patch works only with the Windows XP operating system. Down[...]

95 2 1 3 4 5 6 7 8 9 1 0 section T roubleshooting Pr oblem: I am having difficulty setting up Wi-F i Protected Access (WP A) security on an A tiva Wir eless Router or for a home network . Sol ution: 1. From the “Security Mode” drop-down menu, select “WP A-PSK (no server)”. 2. For “Encryption T echnique”, select “TKIP” or “ AES”.[...]

T roubleshooting 96 Pr oblem: I am having difficulty setting up Wi-F i Protected Access (WP A) security on an A tiva client card (Wireless Network Card or Adapter) for a home network . Sol ution: Clients must use the same key that the Wireless G Router or access point uses. For instance, if the key is “Smith F amily Network Key” in the Wireless[...]

97 2 1 3 4 5 6 7 8 9 1 0 section T roubleshooting Pr oblem: I am having difficulty setting up Wi-F i Protected Access (WP A) security on an A tiva client car d (Wireless Network Car d or A dapter) for a business. Sol ution: 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network Utility” screen. The “ Adv anced” bu[...]

T roubleshooting 98 Pr oblem: I am having difficulty setting up Wi-F i Protected Access (WP A) security and I am NOT using an Ativa client card for a home network. Sol ution: If you are NOT using an A tiva Wireless G Notebook Car d and it is not equipped with WP A-enabled s oftw are, a file from Microsoft called “Windows XP Support P atch f or Wi[...]

99 2 1 3 4 5 6 7 8 9 1 0 section T roubleshooting Ena bling WP A-PS K (n o serve r) 1. In systems running Windows XP , click “Star t > C ontrol P anel > Network C onnections”. 2. Right-click on the “Wireless Networks” tab. The “W ireless Network Connection Properties” screen appears. Ensure the “Use Windows to configure my wirel[...]

Information 100 T echnic al Suppo rt Y ou can find technical support information at http:/ /www .ativasupport.com through the tech-support area. If you want to contact technical support by phone, please call: US: 1-866-91-A TIV A (1-866-912-8482)[...]

101 2 1 3 4 5 6 7 8 9 1 0 section Information FCC Statement DECLARA TION OF C ONFORMITY WITH FCC RULES FOR ELECTROMA GNETIC COMP A TIBILITY W e, Ativ a, of 2200 Old Germantown Rd., Del Ray Beach, FL 33445, declare under our s ole responsibility that the product , A WGR54 to which this declar ation relates, complies with Part 15 of the FCC Rules. Op[...]

Information 102 Modifications The FCC requir es the user to be notified that any changes or modifications to this device that are not expressl y approved by A tiva may void the user ’ s authority to operate the equipment . Ativ a 1- Y ear Limited Product W arranty Ativ a w arrants this product against defects in materials and workmanship for one [...]

103 2 1 3 4 5 6 7 8 9 1 0 section Information[...]

P75234 © 2006 Ativa. All rights reserved. All tr ade names are register ed trademarks of respective manufactur ers listed. Apple, AirPort, Mac, Mac OS, and AppleT alk are tr ademarks of Apple C omputer, Inc ., registered in the U .S. and other countries. Windows, NT , and Microsoft are either registered tr ademarks or trademarks of Microsoft Cor p[...]