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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ATTO Technology UL2D, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ATTO Technology UL2D one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of ATTO Technology UL2D. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ATTO Technology UL2D should contain:
- informations concerning technical data of ATTO Technology UL2D
- name of the manufacturer and a year of construction of the ATTO Technology UL2D item
- rules of operation, control and maintenance of the ATTO Technology UL2D item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ATTO Technology UL2D alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ATTO Technology UL2D, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ATTO Technology service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ATTO Technology UL2D.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ATTO Technology UL2D item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Copyright © 2000 ATTO Technology, Incorporated. All rights reserved. All brand or product names are trademarks of their respective holders. No part of this manual may be reproduced in any form or by any means without the expressed written permission of ATTO Technology, Incorporated. Rev. B 4/00 Document Control Number: PRMA –0170-000MD ATTO Tech[...]
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ATTO ExpressPCI Ultra2 User’s Manual Page i T ABLE O F C ONTENTS Chapter 1: Welcome ........................................................................... 1 Unpacking .................................................................................................. 1 What is ATTO ExpressPCI? ..................................................[...]
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Page 5
ATTO ExpressPCI Ultra2 User’s Manual Page 1 C HAPTER 1: W ELCOME Congratulations on your purchase of ATTO ExpressPCI Ultra2 SCSI adapter. The ATTO ExpressPCI SCSI adapter, featuring Advanced Data Streaming (ADS ) technology, represents a significant leap in performance technology for Macintosh ® and PC users. The ATTO ExpressPCI adapter offe[...]
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Page 6
Page 2 ATTO Technology, Inc. ATTO ExpressPCI Ultra2 adapters unleash the power of Ultra2 SCSI by eliminating SCSI management overhead and increasing SCSI transfer rates, while providing an easy performance upgrade path for your existing SCSI-1, SCSI-2 and SCSI-3 drives. Bus Master capabilities allow ATTO ExpressPCI SCSI host adapters to transfer da[...]
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Page 7
ATTO ExpressPCI Ultra2 User’s Manual Page 3 Plug and Play The ATTO ExpressPCI Ultra2 SCSI adapter’s plug and play technology eliminates configuration worries. No need to even set termination! Insert the ATTO ExpressPCI Ultra2 SCSI adapter into your PCI based computer and you are ready to work! However, should you need to alter the host adapter?[...]
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Page 8
Page 4 ATTO Technology, Inc. C HAPTER 2: G ETTING A F AST S TART If you have experience installing PCI SCSI adapters, the procedures in this chapter are adequate to install an ATTO ExpressPCI Ultra2 SCSI adapter. However, if you have no experience installing PCI SCSI adapters, first review Chapter 3, Cabling and Termination. This chapter explains h[...]
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Page 9
ATTO ExpressPCI Ultra2 User’s Manual Page 5 3. Assign a unique SCSI ID # for each of your SCSI devices. F Note: The ATTO ExpressPCI host adapter occupies SCSI ID # 7. Use IDs 0-6 and 8-15 for your devices. 4. Install the ATTO ExpressPCI host adapter card in a PCI expansion slot. Most installations require no additional setup. 5. Physically instal[...]
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Page 10
Page 6 ATTO Technology, Inc. C HAPTER 3: C ABLING AND T ERMINATION ATTO ExpressPCI Ultra2 SCSI host adapters are designed to operate with either low voltage differential or single-ended devices. When connected to single-ended devices, ATTO ExpressPCI Ultra2 negotiates to Ultra/WIDE transfer rates of 40 Mbytes/sec. per channel. When connected to Ult[...]
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Page 11
ATTO ExpressPCI Ultra2 User’s Manual Page 7 External Connectors 68-Pin VHDCI Connector 68-Pin “P” Connector 50-Pin Connector 50-pin Centronics Internal Connectors High Density 68-Pin Male Internal Standard 50-Pin Female Internal[...]
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Page 12
Page 8 ATTO Technology, Inc. Termination The SCSI bus is a chain of SCSI devices. The devices at both ends of any SCSI chain must be terminated for the SCSI bus to function correctly. A SCSI device chain can be configured in three different ways: internal, external and an internal/external SCSI device chain. . Remember an ATTO ExpressPCI Ultra2 SCS[...]
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Page 13
ATTO ExpressPCI Ultra2 User’s Manual Page 9 C HAPTER 4: H ARDWARE I NSTALLATION This chapter walks through the process of installing an ATTO ExpressPCI SCSI host adapter and attaching your SCSI devices to it. Please note to get the best performance from your ATTO ExpressPCI host adapters, use Ultra2/WIDE SCSI devices with the ATTO ExpressPCI Ultr[...]
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Page 14
Page 10 ATTO Technology, Inc. Hardware Installation The ATTO ExpressPCI SCSI adapter installs easily into your system. Review system documentation to select an appropriate slot to install your SCSI adapter. The combined power consumption of your expansion cards must not exceed the limits specified for your system. If you have more than one expansio[...]
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Page 15
ATTO ExpressPCI Ultra2 User’s Manual Page 11 C HAPTER 5: T ROUBLESHOOTING Try the following suggestions to troubleshoot the ATTO ExpressPCI SCSI adapter. • Check all cable connections to each device. Verify that all cables are in proper working condition. • Compare the termination of your system to the description in the Termination section o[...]
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Page 16
Page 12 ATTO Technology, Inc. A PPENDIX A: R ADIO & T ELEVISION I NTERFERENCE The equipment described in this manual generates and uses radio frequency energy. If the ATTO ExpressPCI SCSI adapter is not installed and used properly; that is, in strict accordance with the manufacturer’s instructions, it may cause interference with radio and tel[...]
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Page 17
ATTO ExpressPCI Ultra2 User’s Manual Page 13 The booklet How to Identify and Resolve Radio/TV Interference Problems prepared by the Federal Communications Commission is a helpful guide. It is available from the US Government Printing Office, Washington, DC 20402, Stock No. 004-000- 00345-4. Declaration of Conformity This applies to the ATTO Expre[...]
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Page 18
Page 14 ATTO Technology, Inc. A PPENDIX B: S PECIFICATIONS General • Operates on Macintosh and PC Computers • Automatic Termination • Advanced Data Streaming (ADS ) Technology • RAID-Ready • Embedded RISC I/O Processor • SCSI-3 Connectors: UL2D: EXT (2) 68 VHDCI INT (2) 68 Wide UL2S: EXT (1) 68 VHDCI INT (1) 68 Wide • Flash RO[...]
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Page 19
ATTO ExpressPCI Ultra2 User’s Manual Page 15 Advanced SCSI • Large Command FIFO • Supports Disconnect/Reconnect • Asynchronous I/O Support • Multiple Initiator Support • SCSI-3 Tagged Command Queuing • ASPI Compliant (For PC Users) • SCSI Manager 4.3 Compatible (For Macintosh Users) Environmental and Physical Specifications Oper[...]
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Page 20
Page 16 ATTO Technology, Inc. A PPENDIX C: SCSI D EVICE & C ABLING L IMITATIONS Due to the electrical noise incurred with high-speed data transfer rates, SCSI has cabling and device limitations. Table C-1 explains the maximum number of devices you may use relative to your cable distance. For example, take the single-ended distance in an UltraSC[...]
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Page 21
ATTO ExpressPCI Ultra2 User’s Manual Page 17 Appendix D: ATTO’s Product Line SCSI Solutions SCSI Host Adapters • ATTO ExpressPCI Family • ATTO SiliconExpress IV Family SCSI Expansion Units • ATTO SCSI Expander SCSI Conversion Units • ATTO SCSI Sidekick SCSI Workgroup Solutions • ATTO AccelNet Ultra • ATTO AccelWare SCSI Solid-State [...]
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Page 22
Page 18 ATTO Technology, Inc. H OW T O C ONTACT ATTO T ECHNOLOGY , I NC . You may receive customer service, sales information and technical support by phone Monday through Friday, Eastern Standard Time 8:00 a.m. to 7:00 p.m., or by fax and web site 24-hours a day. ATTO Technology, Inc. 155 CrossPoint Parkway Amherst, New York 14068 (716) 691-1999 ?[...]