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AudioCodes MP-114 manual

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Table of contents for the manual

  • Page 1

    ™ MediaPack MP-118 & MP-114 Document #: LTRT-26301 September 2007 Quick Installation Guide Integration with Microsoft ® Office Communications Server 2007[...]

  • Page 2

    [...]

  • Page 3

    Quick Installation Guide Contents Version 5.0 3 September 2007 Table of Contents 1 Introducti on ................................................................................................................. 7 2 Quick St art ................................................................................................................... 9 3 Co[...]

  • Page 4

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 4 Document #: LTRT-26301 Reader's Notes[...]

  • Page 5

    Quick Installation Guide Notices Version 5.0 5 September 2007 Notices Notice This Quick Installation Guide d escribes the installation and configuration of AudioCode s’ Media Pack MP-11x FXO SIP analog media gateways for integration with Microsoft ® Office Communications Server 2007. Information contained in this document is believed to be accur[...]

  • Page 6

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 6 Document #: LTRT-26301 Related Documentation Document # Manual Name LTRT-656xx (e.g., LTRT-65601 MP-11x & MP-124 SIP Release Notes LTRT-654xx MP-11x & MP-124 SIP User's Manual Warning: Ensure that you connect the FXO ports to Central Office (CO) / PBX l[...]

  • Page 7

    Quick Installation Guide 1. Introduction Version 5.0 7 September 2007 1 Introduction This guide provides step-by-step instructions for quickly setting up AudioCodes' MediaPack (MP-118 and MP-114) Sessi on Initiation Protocol (SIP) voice-over-IP (VoIP) gateways for intermediating between third-party, p rivate bran ch exchange s (PBX) or various[...]

  • Page 8

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 8 Document #: LTRT-26301 The AudioCodes' MP-11x FXO gate way can be integrated in the Office Communications Serve r 2007 / Unified Communications (UC) environm ents, by implementing one of the following options:  One-to-One: each PBX line connected to an FXO p[...]

  • Page 9

    Quick Installation Guide 2. Quick Start Version 5.0 9 September 2007 2 Quick Start This Quick Installation Guide helps you setup t he M ediaPack gateways for interoperability with either third-party PBXs or various PSTN interf aces, and Office Communi cations Server 2007. Prior knowledge of IP networks is recom mended. Figure 2-1: Required Steps to[...]

  • Page 10

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 10 Document #: LTRT-26301 3 Configuring the MediaPack The gateway is supplied with the appli cation softwar e residing on it s flash memory (set to fact ory default parameters). Note: This guide as sumes that the gateway is running firmware version 5. 0. If you are ru[...]

  • Page 11

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 11 September 2007 3.1.2 Navigating the Embedded Web Server The main areas of the Web interface are shown in the figure bel ow. Figure 3-2: MediaPack Web Interface Areas[...]

  • Page 12

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 12 Document #: LTRT-26301 3.1.3 Changing Login User name and Password It's recommended that you change the d efault user name and password of the Web user ac count initially used to access the Embedded Web Server. ¾ To change the user name and password, take the[...]

  • Page 13

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 13 September 2007 3.1.4 Searching for ini file Parameters The Embedded Web Server provides a search engine that allows you to sea rch any ini file parameter that is configurable using the Embedd ed Web Server. The search result p rovides you with a link to the relevant Web page in wh[...]

  • Page 14

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 14 Document #: LTRT-26301 3.2 Assigning an IP Address to the MediaPack If the gateway's default IP address (refer to Tabl e 3-1 ) doesn't correspond to the network i n which Office Communications Server 2007 i s installed, you can assign a different IP addre[...]

  • Page 15

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 15 September 2007 Table 3-2: Adding a BootP Client 3. Use the gateway's chassis re set button to physi cally reset the gateway, causing it to use BootP; the gateway changes it s network parameters to the va lues provided by BootP. 3.2.2 Assigning an IP Addr ess Using CLI via RS-[...]

  • Page 16

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 16 Document #: LTRT-26301 3.2.3 Assigning an IP Address using HTTP You can assign an IP address to the gateway usin g the gateway's Embedded Web Server (based on HTTP), by connecting the gateway to a PC with a direct, local Ethernet connection. ¾ To assign an IP[...]

  • Page 17

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 17 September 2007 3. Configure the gateway's ‘IP Address’, ‘Subnet Mask’, and ‘Def ault Gateway IP Address’ fields to correspond with your network IP settings of Office Communications Se rver 2007. 4. Click the Reset button, an d then at the prompt, click OK ; the ga[...]

  • Page 18

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 18 Document #: LTRT-26301 Notes: • Ensure that you download the correct ini file so that your gate way is configured correctly fo r interoperability with the deployed PBX / PSTN. • The gateway configuration for the PBX-S ends-Digits option is similar to the One-to[...]

  • Page 19

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 19 September 2007 Figure 3-8: Configuration File Screen 4. Click the Browse button, a nd then navigate to t he folder that contains the ini file you want to upload. 5. Select the file, and then click the Open button; the name and path of the file appear in the field beside the Browse[...]

  • Page 20

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 20 Document #: LTRT-26301 3.3.2 Using the Em bedded Web Server You can use the gateway's user-fri endly, Web interface (describ ed in Section 3.1 on page 10 ) to configure the advanced parameters listed belo w:  IP address of Mediation Server (refe r to Sectio[...]

  • Page 21

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 21 September 2007 ¾ To define Mediation Server's IP address, take these 4 steps: 1. Open the ‘Proxy & Registratio n' screen ( Protocol Management menu > Protocol Definition > Proxy & Registration ). Figure 3-9: Proxy & Registration Screen 2. From the &a[...]

  • Page 22

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 22 Document #: LTRT-26301 3.3.2.2 Defining Number of FXO Ports Connected to PBX The gateway's FXO port (located on the rear panel), interfaces wi th the PBX. By default, all the gateway's FXO ports (eight for the MP-118; four fo r the MP-114) are enabled. Ho[...]

  • Page 23

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 23 September 2007 3.3.2.3 Defining Voice Coders The gateway communicat es with Mediation Serv er using either the G.711 A-law o r G.711 µ -law coder. You can cha nge the default code r using the gate way's Embedded Web Server. ¾ To define the coder, take these 3 steps: 1. Open[...]

  • Page 24

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 24 Document #: LTRT-26301 ¾ To configure the Number Manipulat ion tables, take these 4 steps: 1. Open the Number Manipulation sc reen you want to configure ( Protocol Management menu > Manipulation Tables ); the relevant Manipulation table screen is di splayed. Th[...]

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    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 25 September 2007 Table 3-3: Number Manipulation Parameters Description Parameter Description Source IP (Applicable only to the ‘Destination Phone Number Manipulation Table for IP to Tel’) Source IP address of the call (obtaine d from the Contact header in the INVITE message). No[...]

  • Page 26

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 26 Document #: LTRT-26301 3.3.2.4.2 Number Normalization Examples Two examples are provided belo w for number normalizatio n. The examples are based on the following assumptions: a PBX with prefix (local) number 333 and a 4-digit extension number that begins with the [...]

  • Page 27

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 27 September 2007  Modifying PBX, Local, and National Calls to E.164 Format for Inbound Calls: Inbou nd calls refer to call s received by OCS clie nts connected through IP to the Office Communications Server 2 007. 1. Local calls from the PBX or PSTN: the PBX user only dials a 4-d[...]

  • Page 28

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 28 Document #: LTRT-26301 3.3.2.5 Defining Answer Supervision When there is a call from Office Communications Server 20 07 to the gateway, the gateway behavior depends on whether or not the Answer Supervi sion feature is enabled. If Answer Supervision is enabled, the [...]

  • Page 29

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 29 September 2007 3.3.2.6 Defining Automatic Dialing When using the One-to-One option, each PBX line that is connected to an FXO port serves one OCS client. You must define automatic dialing for each FXO port connected to the OCS clien t. ¾ To define Automatic Dialing, take these 4 [...]

  • Page 30

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 30 Document #: LTRT-26301 3.3.2.7 Enabling Caller ID If the Caller ID service i s enabled, the gateway det ects the Caller I D signal from the Tel side (PBX / PSTN) and sends it to M ediation Server over IP in the SIP INVIT E message. Therefore, to allow the OCS clien[...]

  • Page 31

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 31 September 2007 3.3.2.8 Defining SIP Transport Type The procedure below de scribes how to config ur e the SIP transport type. You may need to chang e the gateway's SIP transport type from UDP (default) to TCP, since this is the transport type use d by Mediation Server. ¾ To d[...]

  • Page 32

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 32 Document #: LTRT-26301 3.3.2.9 Defining Disconnect on Broken Connection The procedure below describes how to conf igure the Di sconnect on Broken Connectio n parameter. Since Mediat ion Server uses Sile nce Suppression, it may not send Rea l-time Transport Protocol[...]

  • Page 33

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 33 September 2007 3.3.2.10 Defining DTMF Payload Type The procedure below describes how to define the dual-tone multi-frequen cy (DTMF) payload type. The DTMF payload ty pe used by Mediation Server is 101. You may nee d to set this value at the gateway as well. ¾ To define the DTMF [...]

  • Page 34

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 34 Document #: LTRT-26301 3.3.2.11 Enabling One-Stage Dialing One-stage dialing is whe n the gateway receiv es an IP-to-Tel call, off-hoo ks the PBX line connected to the PBX / PSTN telephone, and then immediately dials the destination telephone number. In othe r word[...]

  • Page 35

    Quick Installation Guide 3. Configuring the MediaPack Version 5.0 35 September 2007 3.3.2.12 Defining Channel Select Mode Channel select mod es determine the method in wh ich new IP-to-Tel calls (i.e., calls from OCS clients to PBX/PSTN phones) are assigned to gatew ay port s (i.e., channels). It is recommended to select the Cyclic Asce nding mode,[...]

  • Page 36

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 36 Document #: LTRT-26301 3.3.2.13 Disabling RTCP Attribute By default, the RTP Control Protocol (RTCP) attribute (EnableRTCPAttribute) is enab led. However, you need to disable it by usin g the AdminPage of the Embedded Web Server. ¾ To disable the RTCP attribute, t[...]

  • Page 37

    Quick Installation Guide 4. Backing Up Configuration Settings Version 5.0 37 September 2007 4 Backing Up Configuration Settings Once you have modified configuration settings, it is recom mended you make a backup of the modified configuration file. This is done by saving the modified ini configuration file to a folder on your PC. If you lose your ga[...]

  • Page 38

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 38 Document #: LTRT-26301 5 Monitoring the Gateway The gateway provides several methods to monitor various operating statuses:  Monitoring the gateway's front-panel cha ssis LEDs (re fer to Section 5.1 ).  Monitoring the gateway's channels usin g the E[...]

  • Page 39

    Quick Installation Guide 5. Monitoring the Gateway Version 5.0 39 September 2007 5.2 Monitoring the Channels You can monitor channel s using the gateway's Embe dded Web Server. ¾ To monitor the status of the channels, take this step:  Open the 'Channel Status' screen, by clicking the Ho me icon on the main menu bar. Figure 5-1: C[...]

  • Page 40

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 40 Document #: LTRT-26301 6 Troubleshooting 6.1 General Troubleshooting The table below lists general troublesho oting that may arise with your gateway. Table 6-1: General Troubleshooting Problem Possible Cause Solution Ready LED is lit red Hardware component failure.[...]

  • Page 41

    Quick Installation Guide 6. Troubleshooting Version 5.0 41 September 2007 ¾ To configure the Syslog parameters, take these 7 steps: 1. Open the ‘Management Settings’ screen ( Advanced Configuration menu > Management Settings ); the ‘Management Settings’ screen is di splayed. Figure 6-1: Management Settings Screen 2. In the 'Syslog [...]

  • Page 42

    MP-11x & Microsoft Office Communications Server 2007 Quick Installation Guide 42 Document #: LTRT-26301 7 Regulatory Information Declaration of Conformity Application of Council Direc tives: 73/23/EEC (including amendments) 89/336/EEC (including amendments) 1999/5/EC Annex-II of the Directive Standards to which Con formity is Declared: EN55022:[...]

  • Page 43

    Quick Installation Guide 7. Regulatory Information Version 5.0 43 September 2007 Safety Notices • Installation and service of this unit must only be performed by authorized, qualified service personnel. • The MediaPack FXO Output Tones and DTMF level should not ex c eed -9 dBm (AudioCodes setting #23) in order to comply with FCC 68, TIA/EIA/IS-[...]

  • Page 44

    ™ MediaPack MP-118 & MP-114 Quick Installation Guide Integration with Microsoft ® Office Communications Server 2007 www.audiocodes.com[...]