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Avaya 15-601078 manual

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Table of contents for the manual

  • Page 1

    15-601078 Issue 04c - (12 December 2008) 4601/5601 Phone User Guide IP Office[...]

  • Page 2

    4601/5601 Phone Page 2 15-601078 Issue 04c (12 December 2008) IP Office © 2008 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this [...]

  • Page 3

    4601/5601 Phone Page 3 15-601078 Issue 04c (12 December 2008) IP Office Contents Contents The Telephone 1. ..................................................................... 8 1.1 Call Appearance Buttons ..................................................................... 8 1.2 Logging On ........................................................[...]

  • Page 4

    [...]

  • Page 5

    4601/5601 Phone Page 5 15-601078 Issue 04c (12 December 2008) IP Office The Telephone Chapter 1.[...]

  • Page 6

    [...]

  • Page 7

    4601/5601 Phone Page 7 15-601078 Issue 04c (12 December 2008) IP Office The Telephone: 1. The Telephone This guide covers the use of the 4601 and 5601 phones on IP Office. Both phones are similar, however the 5601 is only supported on the IP Office whereas the 4601 is supported on a range of Avaya phone systems. 1. Message Lamp: This lamp is used a[...]

  • Page 8

    4601/5601 Phone Page 8 15-601078 Issue 04c (12 December 2008) IP Office 1.1 Call Appearance Buttons Having two call appearance buttons is useful. When holding a call you can answer another call and then use the call appearance keys to switch between calls. If you are set to receive a call waiting indication, the waiting call is indicated by the LED[...]

  • Page 9

    4601/5601 Phone Page 9 15-601078 Issue 04c (12 December 2008) IP Office Call Handling Chapter 2.[...]

  • Page 10

    4601/5601 Phone Page 10 15-601078 Issue 04c (12 December 2008) IP Office 2. Call Handling 2.1 Answering a Call When a call arrives at your phone, you hear a ringing tone and the LED next to the call appearance button flashes. If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have a[...]

  • Page 11

    4601/5601 Phone Page 11 15-601078 Issue 04c (12 December 2008) IP Office Call Handling: Making a Call 2.3 Clearing a Call To clear an established call: · Replace the handset or press DROP. 2.4 Conference The Conference feature allows you to conference other parties (including yourself) into a call. Note · The number of parties allowed in a confer[...]

  • Page 12

    4601/5601 Phone Page 12 15-601078 Issue 04c (12 December 2008) IP Office 2.6 Hold If, with a call in progress, a second call arrives and is shown against a Call Appearance button, you can then HOLD the first call and answer the second call. To put a call on hold: · Press HOLD and answer the second call by pressing its Call Appearance button. The L[...]

  • Page 13

    4601/5601 Phone Page 13 15-601078 Issue 04c (12 December 2008) IP Office System Features Chapter 3.[...]

  • Page 14

    4601/5601 Phone Page 14 15-601078 Issue 04c (12 December 2008) IP Office 3. System Features As well as specific features, you can access a number of system features by dialling short codes. These instructions are for the system's default configuration. They assume that you are using the default feature codes (see Default Feature Codes ). It al[...]

  • Page 15

    4601/5601 Phone Page 15 15-601078 Issue 04c (12 December 2008) IP Office System Features: Call Forwarding 3.2 Diverting Calls You can divert your calls to another extension using Follow Me . Unlike Forward , Follow me can only be used to divert calls to another internal extension on the same IP Office. Note · If you do not answer calls at the temp[...]

  • Page 16

    4601/5601 Phone Page 16 15-601078 Issue 04c (12 December 2008) IP Office 3.4 Private Call The Private Call feature is used to prevent any intrusions during the call. Private call can be activated either before or during a call and will set the phone status to 'cannot be intruded' until you switch the Private Call feature off. If you place[...]

  • Page 17

    4601/5601 Phone Page 17 15-601078 Issue 04c (12 December 2008) IP Office System Features: Parking Calls 3.6 Voicemail You can enable voicemail to allow callers to leave messages when you are out of the office, away from your desk or engaged on another phone call. Voicemail messages can be retrieved internally or externally via any phone. Your voice[...]

  • Page 18

    4601/5601 Phone Page 18 15-601078 Issue 04c (12 December 2008) IP Office 3.7 Default Feature Codes The following are the normal default feature codes available to all users. Your system administrator may add additional codes for other features and for speed dials. The N where shown, should be replaced by the appropriate number. For example, with *0[...]

  • Page 19

    4601/5601 Phone Page 19 15-601078 Issue 04c (12 December 2008) IP Office Index Index B buttons 7 C call answering 10 clearing 11, 18 diverting 15 forwarding 14 hold 12, 18 incoming call 10 making 10 waiting 18 call appearance buttons 8 conference 11, 18 D default feature codes 18 diverting calls 15 do not disturb 15, 18 F follow me 18 forwarding 14[...]

  • Page 20

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  • Page 21

    4601/5601 Phone Page 21 15-601078 Issue 04c (12 December 2008) IP Office[...]

  • Page 22

    4601/5601 Phone Page 22 15-601078 Issue 04c (12 December 2008) IP Office Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specific[...]