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Avaya 500 manual

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Table of contents for the manual

  • Page 1

    S oundBrick  Model 500 INSTALLATION AND OPERATION MANUAL Quick install instructions on back cover Please leave this manual with the unit at all times Important warranty information enclosed SoundBrick  500 01/08/2001[...]

  • Page 2

    TABLE OF CONTENTS What is the SoundBrick 500? ............................................................................ 4 System Overview .............................................................................................. 5 Front Panel............................................................................................... 5 Con[...]

  • Page 3

    To Order Additional Systems Call: Your Avaya Communications Sales Representative 1-800-247-7000 or Avaya Communications Direct 1-800-451-2100 or The nearest Avaya Communications Authorized Dealer For Technical Assistance Avaya Communications provides a toll-free customer help-line 24-hours a day. In the USA, call the Avaya Communications Hel p-line[...]

  • Page 4

    WHAT IS THE SOUNDBRICK 500? The SoundBrick  Model 500 is a solid-state digital audio recording and playback device designed to provide a continuous-l oop audio source for telephone message on hold and other single-message applicat ions. The message on hold audio program loads into the SoundBrick’s digita l memory automatically from your pre- r[...]

  • Page 5

    SYSTEM OVERVIEW Front Panel The monitor speaker, tape drawer eject button, and indicator lights are located on the front panel. Main power light Monitor speaker Eject button Play, load, and status lights Figure 1 - Front Panel Diagram Main power light – When lit, indicates the power supply is connected and plugged into an AC outlet and the power [...]

  • Page 6

    Play, Load, and Status lights Play and Load lights — These lights t ogether indicate the current status of the unit. Play Light Load Light Indication Off Slow flash Unit Empty – no tape, no messages Off Fast flash Searching tape Off On (no flash) Loading tape now On (no flash) Off Playing message now Slow flash Off Waiting for trigger Alternati[...]

  • Page 7

    Connections Panel The left side panel is where the connecto rs are for external equipment including the power supply, the phone system that receives the SoundBrick's output, and the optional external trigger cable. Also located here are the volume (level) control, the main power switch, the interna l speaker switch, and the option select (DIP)[...]

  • Page 8

    TAPE PREPARATION INSTRUCTIONS To get the best audio reproduct ion, it is essential to start with a high-quality recording. In order to load into me mory properly, your au dio tape program must conform to the following guidelines exactly. 1. Use only normal bias (Type I) tapes not exceeding 90 minutes in capacity. 2. Do not use high bias, chrome, or[...]

  • Page 9

    INSTALLATION Step 1 – Set the option switches Set the option select “DIP” switches to match your requirements for play mode, bandwidth, and speaker on/off. “off” “on” Figure 3 - Option Select Switches This example is for illustrative purposes only. Your actual switch settings will vary. A switch is “ON” when it is pointing TOWARDS[...]

  • Page 10

    Bandwidth, Switches 2-3 Sets the fidelity of audio messages. There is a tra de-off between audio quality and recording time: The higher the audio quality, the less the storage time. The minutes of memory equ ipped on your unit (4, 8, 16, or 32) is printed on the serial number label on the bottom of the unit, and assumes a bandwidth 3.5KHz. The 7.0K[...]

  • Page 11

    12VDC power supply (included) 1/8” mini-plug trigger cable (optional) ➨ Connect to trigger hardware mono RCA cable (included) ➨ Connect to phone system’s MOH port Figure 4 - Installation Diagram Connection Instructions 1. Turn the power switch OFF. Plug the included power supply into a surge- protected 110VAC outlet and the 12VDC jack on th[...]

  • Page 12

    Step 3 – Load the tape Messages load into the S oundBrick 500 from a cassette tape supplied by your messaging provider. Turn the power switch on and press the t ape eject button. The motorized tape drawer on the right side of the unit opens like a CD-ROM drive on a computer. Place the tape into the drawer by gently sliding it under the retaining [...]

  • Page 13

    MESSAGE PLAY OPERATION The SoundBrick 500 plays the loaded audio message continuously or only when externally triggered, depending on the pos ition of option select switch 1. Continuous Play The loaded message plays continuously . When the end of the message is reached it plays again from the beg inning in a digital endless loop. External Trigger T[...]

  • Page 14

    WALL MOUNTING INSTRUCTIONS Using the screw holes on the back plate as a guide, secure two screws into the wall where you want to mount the unit. T hen, hang the unit on the screws. Consider the weight of the SoundBrick when choosing a mounting wall. Make sure the wall’s construction is suff iciently strong to support the we ight of the unit secur[...]

  • Page 15

    TROUBLESHOOTING If you have trouble installing or operating th e SoundBrick 500, refer to the table below to help find a solution. If you are unable to solve the problem yourself, contact your dealer for further assistance. Problem or Indication Possible cause and solution Adjust output level knob. Re-load tape. No message plays Check amplifier or [...]

  • Page 16

    LIMITED WARRANTY AND LIMITATION OF LIABILITY Avaya Communications warrants to you that the product w ill be free from defects in material and workmanship when title passes to you. If you notify Avaya Communications that th e product has failed to operate as warranted within one year of the date title passes to y ou. Avaya Communications will, at it[...]

  • Page 17

    FCC NOTICE RADIO AND TELEVISION INTERFERENCE This equipment has been test ed and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FC C rules. These limits are designed to provi de reasonable protection against harmful interference in a resi dential installation. This equipment generates, uses and can radiate [...]

  • Page 18

    SoundBrick  500 01/08/2001 18 QUICK INSTALL INSTRUCTIONS 12VDC power supply (included) 1/8” mini-plug trigger cable (optional) ➨ Connect to tri gg er hardware mono RCA cable (included) ➨ Connect to phone system’s MOH port For more detailed instructions, read the inside of the manual. 1. Consult message length table on page 8 if needed. S[...]