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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avaya 6211, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avaya 6211 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avaya 6211. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Avaya 6211 should contain:
- informations concerning technical data of Avaya 6211
- name of the manufacturer and a year of construction of the Avaya 6211 item
- rules of operation, control and maintenance of the Avaya 6211 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya 6211 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya 6211, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya 6211.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya 6211 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
The 621 1 telephone is a single -line set capable of o perating behind any Avay a Busines s Com municatio ns Sys tem (BCS) switch includ ing DE FINITY , MERLI N LEGEN D, an d DIM ENSIO N PBXs. 621 1 T el ephone Quick Refer ence Issue 2 , June 20 01 555-233-7 15 Comco de 7002 1 162 6 Figure 1 . The 6 21 1 T elephone, T op View T elephone Feat ures: [...]
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Page 2
2 PROCEDURES FOR USING THE FEA TURES T o answer or place a call Note : The Me ssage li ght flas hes whe n a call is comi ng in (that is , when the telepho ne is r inging) . 1 T o place or ans wer a cal l, lift th e hands et. 2 T o place a call, n ext, dia l the des ired num ber. 3 T o end th e call, h ang up the hands et. Note : T o raise the vol u[...]
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Page 3
3 d. Replace hand set c. Reposition handset retainer down retainer (down (up position) po sition) Figure 5 . Reversi ng th e Hands et Hook 2 T ur n the te lepho ne upside down s o that y ou can se e the bo ttom of the te lephone. 3 Remove the mount ing base by sliding th e base to th e left un til it is free of the telep hone. S ee Figur e 5. 4 T u[...]
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Page 4
4 However, there is no guaran tee that interfe rence will not occur i n a particular installation. If this equipment does cause in terference to radio or television reception , which can be determi ned by turning the equipment on and off, the user is encouraged to try to correct the i nterference by one o r more of th e followi ng measures: • Reo[...]