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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avaya FC1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avaya FC1 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avaya FC1. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Avaya FC1 should contain:
- informations concerning technical data of Avaya FC1
- name of the manufacturer and a year of construction of the Avaya FC1 item
- rules of operation, control and maintenance of the Avaya FC1 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya FC1 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya FC1, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya FC1.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya FC1 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Benutzerhandbuch User’s guide Manuel utilisateur FC1 / FC1 Ex connected to Integral Enterprise / Integral 55[...]
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Page 2
2 FC1 / FC 1 Ex Copyright © All rights reserved by Avaya GmbH & Co. KG, also for the case of tradema rk right notices. Every publication author ity, such as copy and transmiss ion rights, remains with us. (V 2. 0 - 07/2007) V ersion V 1.2 (11/2002) V 1.3 (02/2004) V 1.4 (04/2004) V 1.4a (04/2004, 07 /2004) V 1.5 (29.04.2004) V 1.5a (29.04.2004[...]
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Page 3
3 FC1 / FC 1 Ex T able of Cont ents Table of Contents Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Getting to know your hand set Important information . . . . . . . . . . . 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 4
4 T able of Contents FC1 / FC 1 Ex Muting the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Hear conver sation via spea ker (Handsfre e oper ation) . . . . . . . . . . . . . . . . . 81 Setting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Emer[...]
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Page 5
5 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information Getting to know your hand set Important information Where you can use your handset The handse ts FC1 and FC1 Ex ar e suitable for use in the office, outdo ors and in a dusty environment. The FC1 Ex is an explosion-proof ver sion providing gas explosion and dust ex plosion protecti[...]
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Page 6
6 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex Product p ackage Please check the contents of your FC1 / FC 1 Ex product packa ge immedi- ately: (V 2.0 - 07/2007). FC1 / FC 1 Ex handset wit h "Hints On Operation". Ex factory, explosion- proof units are eq uipped with a clip. Changeable batter y pack. Explos[...]
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Page 7
7 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information Consumer information about disposal of wasted equipm ent Electric and electronic eq uipm ent and compone nts marked with a striked out dustbin ma y contain substances which are harmful to the environment or to your health. Thus, any equipm ent or compo- nent bearing such a mark mu[...]
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Page 8
8 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex Retricted use of some functions These instructions describe all handset functions which you can use with the latest system software. So me functions cannot be performed with older soft- ware. Please contact your dealer or syst em administrator for mo re detailed in- formation. [...]
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Page 9
9 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information Overview ABC 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 0 1 R O K N A M E 05341285701 3 12 4 7 10 6 8 9 11 14 13 16 15 2 1 5 FC-1_BA_GB.book Seit e 9 Montag, 1. September 2008 4:41 16[...]
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Page 10
10 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex Legend No. Name Meaning 1 Emergency call key Keep key depressed until a deep confir- mation tone sounds! 2 Headset socket The handset FC1 Ex must not be used with any head set! 3 Handset 4 Display indicates call numbers and settings 5 Handsfree loudspeaker on rear of casing 6 [...]
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Page 11
11 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information 15 H ASH key 1st function: ’hash’ 2nd function: redia lling 16 Microphone Legend (cont.) No. Name Meaning FC-1_BA_GB.book Seit e 11 Montag, 1. September 200 8 4:41 16[...]
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Page 12
12 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex Display Text and symbols in the display facilitat e operation of the hands et. They guide you throu gh the me nus and provide info rm ation on the status of your handset. The functions of the right and left softk eys change according to the current sta- tus. The funct ions are[...]
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Page 13
13 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information Mute The microphone is off. Your call partner canno t hear you. No call signa l The cal l signal has been set to mute. Lock The handset is locked. Handset The handset has a telephone connection . Multifrequency code Each push of the button i s tr ansferred to the conn ection subs[...]
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Page 14
14 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex The display on your handset ca n show two text lines comprising up to 16 char - acters on each line. The layout of the display contents depends on the status of your handse t. The displa y shows the current connectio n status. The following abbreviations are used: Bus. Bu sy E[...]
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Page 15
15 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information LIST Unread entry in the call list Mail No text message MAIL Unread text message waiting MW Not yet heard message waiting on a voice mail NR The called number cannot be reached CCBS Call back entered Conn. Conne ction Dial Dialing procedure FC-1_BA_GB.book Seit e 15 Montag, 1. Se[...]
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Page 16
16 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex Putting into operatio n If your handset is not yet mounted If the handset is not completely assembled when yo u receive it, you must: Insert the Mem-Card (see page 17), Install the battery (see page 18) and Remove the protective film from the display, if necessary.[...]
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Page 17
17 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information Inserting the MEM-Card First use a finger t o press the small ME M-Card out of the larger frame (see preceding illustration). With the short edge at an angle under the holdin g crescents a, push the MEM-Card into the MEM-Card compar tm ent (1). The golden contact sur- fac[...]
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Page 18
18 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex Inserting the battery For information abou t handling explosion- proof handset version s and for safety instructions when replacing t he battery see the "Quick Guide" com- ing with the handset. (V 1 .6 - 08/2004) Push the battery in to the housing (1). FC1: P[...]
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Page 19
19 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information Placement of the charger Place the charger on a stable, even surfa ce, e. g. a table outside of hazardous areas. Choose a location that is protecte d from direct sunlight and dampness. CAUTION For charging explosion- proof handse ts, e.g. typ e FC1 Ex, use the charger type FC1 S [...]
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Page 20
20 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex eas of the batter y must get into electrical contact with the contact springs. Close the lid. As soon as the contact is established an d charging starts, th e front bottom LED of the table-top charger changes its colour from gree n to red. Charging an explosion-pro of batt[...]
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Page 21
21 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information Harmful influences r egarding the battery pack service life and beeing ou tside of the manufacturer’s control include: Extremely low and high temperatur es during storage and operation, Permanent ch arging in the charger, Deep discharge in th e unit or while storin [...]
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Page 22
22 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex Completely insert th e headset plug into the connector socket until it audibly en- gages. Do not use the headset, when the handse t is placed in a charger. To make a call, take the handset ou t of the charger. CAUTION Prevent damage to your hearing. (V 2.0 - 07/2 007) If this [...]
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Page 23
23 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information Basic rules of operation The operation of your handse t includes several frequen tly recurring oper ating steps. Please familiarize your self with these operating steps. Switching on the handset The handse t is switched off. Press t he RIGHT SOFTKEY for a long period. Switching o[...]
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Page 24
24 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex Selector The S ELECTOR concludes the setting procedure . Doubly occupied keys Some keys on your handset have two functio ns. The additional blue labels de- note thes e keys. You m u st hold the key for longer if you want to trigger the second blue function. You will hear an ac[...]
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Page 25
25 FC1 / FC 1 Ex Getting to know your handset Impo rt ant information Returning to another menu level The LEFT SOFTKEY enables you to move to the next menu level up or lea ve the menu. Submenus Submenus are oper ated in exactly th e same way as the main menu . Cancel Press the LEFT SOFTKEY for a long period in order to reach basic status. Entering [...]
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Page 26
26 Getting to kno w your handse t Import ant informat ion F C1 / FC 1 Ex Press the GHI button twice. JOH appears in the display. Wait briefly. Press the MNO button twice. JOHN appears in the display. Wait briefly. Ending input Press the SELECTOR twice. The characters will be accepted. Correcting characters Press the LEFT SOFTKEY . Deleting a line P[...]
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Page 27
27 FC1 / FC 1 Ex The functio ns The functions T elephoning as usual You may use your handse t to telephone in the usual manner . Telephoning within the telephone system (i nternally): dial the internal call numbe r required. External Calls: dial the external li ne code (usually zero) , followed by the call number of your call partner. Calls, block [...]
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Page 28
28 The functions FC1 / FC 1 Ex Ending a call Replace the handset. Redialling Press the HASH key for a long period. Lift the handset. Accepting a call Your handse t rings. Lift the handset. Switching off the ringing tone Your handse t rings. Tone off. The call is still waiting. # R FC-1_BA_GB.book Seit e 28 Montag, 1. September 200 8 4:41 16[...]
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Page 29
29 FC1 / FC 1 Ex The functio ns Rejecting a call Your handset rings. Press the LEFT SOFTKEY . The caller hears the busy tone . Additional Hint s The number of th e caller appe ars in the display. If the call is internal , the name will also be displayed. Diverted call: If someone dials the number 5432 and reaches you by call di- version, the follow[...]
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Page 30
30 The functions FC1 / FC 1 Ex Callback if busy If the called internal subscriber is busy, you may activate a callback. As soon as the subscriber is fr ee, your handset r ings and you can allow yourself to be connecte d to the subs criber. This func ti on must be enabled for your handset within the system. Your system administ rator will inform you[...]
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Page 31
31 FC1 / FC 1 Ex The functio ns Deactivating all callbacks You cannot delete individual callbacks, only all of them at the same time. If you attempt to delete a callback when no callbacks are entered, you will hear a reject tone. Press S ELECTOR . Enter the code HASH 2 . The following appear s in the display: delete? Confirm. You may cancel using t[...]
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Page 32
32 The functions FC1 / FC 1 Ex Double Call Double call means: If you receive a call, both your handset and a second tele- phone will ring. You may choose which of the two sets you wish to use. Your handset can also be the target of a double ca ll, e. g. from the telephon e on your desk. If you are telephoning on your handset, the caller may, dep en[...]
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Page 33
33 FC1 / FC 1 Ex The functio ns Switching on double call The doub le call featu re must ha ve been en abled. Code for double call, e. g. STAR 3 4 . Lift the handset. You will hear an acknowledgement tone. Replace the handset. The following appears in th e display: 3050>>7654 . NOTE If your handset is outside the range of the system or switche[...]
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Page 34
34 The functions FC1 / FC 1 Ex Refer back call and call forwarding During a telephon e conversation, you ma y go us e refer back and speak to an- other call pa rtner. Yo ur in itial call partner is left waiting. The same applies when your call partner also goes to a refe r-back call. It is also possible to transfer the ca ller. Activating a refer-b[...]
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Page 35
35 FC1 / FC 1 Ex The functio ns Forwarding a caller You are speaking on the handset. Activate a refer-back call. Please dial appears in the display. Enter the desired number, e. g. 7 6 5 4 . Replace the handset. NOTE You may connect the caller without havin g to wait until the third sub- scriber answers. R 7 P Q R S 6 M N O 5 J K L 4 G H I FC-1_BA_[...]
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Page 36
36 The functions FC1 / FC 1 Ex Switching between lines (call p artners) During a conversation, yo u may dial a second call nu mber (internal or exter- nal) and subsequ ently switch between th e two call partners. The waiting call partner cannot hear the other conversation. You can always see which partner you are curren tly connected to on the disp[...]
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Page 37
37 FC1 / FC 1 Ex The functio ns Conference You may hold conversation with two call partners at the sa me time. Each sub- scriber can speak to the oth er two subscr ibers. To do this, the function must be enabled for your handset within the system. Your system administrator will inform you of the required code. Activating a conference You are speaki[...]
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Page 38
38 The functions FC1 / FC 1 Ex Second Call Ending a call; answering a secon d call You are speaking on the handset. You w ill hear a call-wait ing tone. The dis- play shows an incoming call. A second call is waiting. Replace the handset. Your handse t rings. Lift the handset. NOTE The second call can be switched off (see pag e 90). You will not re-[...]
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Page 39
39 FC1 / FC 1 Ex The functio ns Return to the first conversation Use the S ELECTOR to change. Refer-back call in the second call You are answering a se cond call. Activate a refer-back call. Please dial appears in the display. Enter the desired number, e. g. 7 6 5 4 . The number 7654 appears in the dis- play. The connection is establish ed. The sec[...]
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Page 40
40 The functions FC1 / FC 1 Ex Forwarding a second call You are answering a second call. Activate a refer-back call. Please dial appe ars in the display. Enter the desired number, e. g. 7 6 5 4 . Press S ELECTOR . The sec ond caller is co nnected with the cons ultation sub - scriber. You are now re connected to the fir st subscriber. NOTE You may c[...]
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Page 41
41 FC1 / FC 1 Ex The functio ns Code dialing Within your telephone system, frequent ly used call numbers are stored cen- trally under specific code numb ers. You may dial any of these numbe rs by simply entering the respective code number. The code for enabling code dial- ling in your telephone system is determined by the system administrator. Usin[...]
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Page 42
42 The functions FC1 / FC 1 Ex Local telephone directory You can store up to 250 numbers. The se numbers are not stored in the tele- phone system, but locally on your MEM-Card. Searching for an entry using the arrow keys Menu Local tel. dir. Menu Search Confirm . Search for th e entry, e. g. Claes . Confirm the desired entr y using the RIGHT SOFTKE[...]
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Page 43
43 FC1 / FC 1 Ex The functio ns Searching for an entry by entering the first lette r Menu Local tel. dir. Menu Search Confirm. Enter the first letter, e. g. C. In the display appears the first entry with C, e. g. Carl . Search for th e entry, e. g. Claes . Confirm the desired nu mber. The number appears in the d isplay, e. g. 6087 . You may change [...]
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Page 44
44 The functions FC1 / FC 1 Ex Rapid search for an entry Enter the first letter (press the first key f or a long period), e. g. C. In the display appears the first entry with C, e. g. Carl . Search for th e entry, e. g. Claes . Confirm the desired number. The n umber appears in the di splay, e. g. 6087 . You may change it. Lift the handset. Call nu[...]
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Page 45
45 FC1 / FC 1 Ex The functio ns Search for the first entry, e. g. Connection-King . Confirm. The following appears in the display, e. g. 001034 . Menu Local tel. dir. Menu Search Confirm. Search for the second entry, e. g. Reichert . Confirm. In the display appears, e. g. 001034242260 . Lift the handset. NOTE A time in which you can call up more th[...]
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Page 46
46 The functions FC1 / FC 1 Ex New entry Menu Local tel. dir. Menu New entry Confirm . Enter the number (up to 32 digits), e. g. 7 6 5 4 . Confirm . … Enter the name (up to 16 characters). For an explanatio n of how to do this, see page 25. Confirm . Change entry? appears in the di splay. Confirm . NOTE You can also store those ke y combin ations[...]
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Page 47
47 FC1 / FC 1 Ex The functio ns Changing an entry Menu Local tel. dir. Menu Edit Confirm. Search for the entry, e. g. Claes . Confirm. Change the number, e. g . 7 6 5 4 (up to 32 digits). For an explana tion of how to do this, see page 25 . Confirm. … Change the name (up to 16 characters). For an explanation of how to do this, see page 25. Confir[...]
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Page 48
48 The functions FC1 / FC 1 Ex Deleting an individual entry Menu Local tel. dir. Menu Clear entry Confirm. Search fo r the en try, e. g. Claes . Confirm. The following a ppears in the display: delete? Confirm . Deleting all entries Menu Local tel. dir. Menu Clear all Confirm . Enter the additional PIN, e. g. 7 6 5 4 (see page 95). O K O K O K O K O[...]
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Page 49
49 FC1 / FC 1 Ex The functio ns Confirm. Display: Really delete all entries? Confirm. Querying the free cap acity Menu L ocal tel. dir. Menu Capacity Confirm. In the display appears, e. g. Positions: 250 incl. free: 45 O K O K O K O K O K O K FC-1_BA_GB.book Seit e 49 Montag, 1. September 200 8 4:41 16[...]
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Page 50
50 The functions FC1 / FC 1 Ex Central telephone directory If your TK system is equipped with a centra l phonebook, you can search fo r entries with your handset there and select them conv eniently. You must be en- titled to access the central phonebook. Ask the person in charge of your sys- tem, if nec essary. (V 2. 0 - 07/2007) Searching for an e[...]
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Page 51
51 FC1 / FC 1 Ex The functio ns You can also search for entr ies when you have already „lifted the handset“ or initia ted a refer-back call. If you want to cancel the search, simply press the „ R “ key. Press the soft key D ELETE to delete the letter entered last and replace it with another one. Call up the entire entry In addition to the n[...]
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Page 52
52 The functions FC1 / FC 1 Ex Call list If a call does not reach you it is stored in the call list (the last 10 numbers). You may call back directly from the list. An entry contains number, na me (where av ailable), day and time of last call , a + for a new entry, as well as the number of attempts. If an external call is pres ent without specifica[...]
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Page 53
53 FC1 / FC 1 Ex The functio ns Scrolling down the call list Press the S ELECTOR upwards or downwards. The display shows, e. g. 7442 Smith 16.02 10:21 + 01 . If the number or name is too long If the number or the name is longe r than 16 characters, it appears ab breviated in the display. You may have the entire number disp layed (up to 32 charac- t[...]
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Page 54
54 The functions FC1 / FC 1 Ex Exiting the call list Press the LEFT SOFTKEY . FC-1_BA_GB.book Seit e 54 Montag, 1. September 200 8 4:41 16[...]
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Page 55
55 FC1 / FC 1 Ex The functio ns Message W a iting If voicemail is connected to your syste m, callers can leav e messag es for yo u as they would on an answering machine. Th e “message waiting” list store s the new messages on voicemail that you have no t yet listened to. An entry contains the number of th e voicemail, the day and time of the la[...]
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Page 56
56 The functions FC1 / FC 1 Ex Viewing the “Message waitin g” list when a number of other lis t s are active Press the 0 key ( long ). The display shows, e. g. Mail list . Press the S ELECTOR key several times downwards and scroll to the option MW Consult . Confirm with the S ELECTOR . Scrolling through the “Message waiting” list Scroll in [...]
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Page 57
57 FC1 / FC 1 Ex The functio ns Delete an entry in the “Message waiting” list Once you have listened to all messages o n your voicemail, the entr y in the message waiting list will be deleted automatically. NOTE Please consult the relevant pa ssages in the operating instructio ns to learn how to delete messages on voicemail. Leaving the “Mess[...]
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Page 58
58 The functions FC1 / FC 1 Ex Call diversion You may divert calls from your hand set to another telephon e. The other tele- phone may also comprise an external se t, provided that this feature is enabled for your handset. Your system adminis trator will inform you of the required code. Activating a call diversion Enter the code for call diversion,[...]
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Page 59
59 FC1 / FC 1 Ex The functio ns Deactivating a call diversion Enter the code for call transfer OFF, e. g. HASH 4 . The display shows #4 . Lift the handset. You will hear an acknowledgement tone. Replace the handset. # 4 G H I FC-1_BA_GB.book Seit e 59 Montag, 1. September 200 8 4:41 16[...]
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Page 60
60 The functions FC1 / FC 1 Ex Call diversion when your handset is busy You may divert calls from your hand set to another telephone, if your line is busy. Your system administrator will inform you of the required code. Activate call diversion when busy Enter the code for ca ll diversion wh en busy, e. g. STAR 6 . The display shows *6 . Dial the ca[...]
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Page 61
61 FC1 / FC 1 Ex The functio ns Call diversion when your handset cannot be reached You may divert calls fro m to another telephone , if your handset cannot be reached (e.g. it is switched off or outsi de of the radio range of a base station). Your system administrator can give you the code. Activate call diversion when unobt ainab le Enter the code[...]
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Page 62
62 The functions FC1 / FC 1 Ex Deactivate call diversion when unobt ainable Enter the code for call diversi on when unobtainable OFF, e. g. HASH 1 5 . The display shows #15 . Lift the handset. You will hea r an acknowle dgement tone. Replace the handset. # 1 5 J K L FC-1_BA_GB.book Seit e 62 Montag, 1. September 200 8 4:41 16[...]
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Page 63
63 FC1 / FC 1 Ex The functio ns (Delayed) call transfer You can divert calls to another te lephone for a time. This make s sence if, for example, you are in a meeting. Your system administra tor can give you the code. Activate delayed call transfer Enter the code for ca ll fo rwarding, e. g. STAR 5 . The display shows *5 . Dial the call number of t[...]
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Page 64
64 The functions FC1 / FC 1 Ex Follow me (call diversion from) From you r own head set, you ca n divert ca lls from ano ther telepho ne to your- self. To do this, you hav e to: Prepare this function on another telephone (see b elow) – your system ad- ministrator can give you the code. and Enter the call number of the othe r telephone from[...]
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Page 65
65 FC1 / FC 1 Ex The functio ns Deactivating follow me – at another telep hone Lift the handset. Enter the code for deactivating “Follow me”, e. g. 1 1 6 . Replace the handset. Entering the call number of the other telephone from your handset Menu Addit. services Menu Call diversion Menu Call div. from . The cu rrent sett ing for “Fo llow m[...]
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Page 66
66 The functions FC1 / FC 1 Ex Deleting the number of the other telephone on your handset Menu Addit. services Menu Call diversion Menu Delete End “Follow me” function. Activate “Follow me” Your hand set is in bas ic status. Switch on: Press STAR ( long ) and then HASH . The following appears briefly in the display: Follow me active . When [...]
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Page 67
67 FC1 / FC 1 Ex The functio ns End “Follow me” function When inactive, display sho ws FM . Switch off: Press STAR ( long ) and then HASH . The following appears briefly in the display: Follow me inactive . Ü # FC-1_BA_GB.book Seit e 67 Montag, 1. September 200 8 4:41 16[...]
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Page 68
68 The functions FC1 / FC 1 Ex Pick-up You may answer the call on your handset wh en another te lephone rings. If you are assigne d to a group, this also wor ks in an undirected way for any tele- phone within the group. You require a code to do this. These codes can be ob- tained from the system administrator. General pick-up Another telephone ring[...]
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Page 69
69 FC1 / FC 1 Ex The functio ns Undirected group pick-up Another telephone within your group ring s. Enter the code, e. g. STAR 2 4 . Lift the handset. You are connected. Group pick-up Another telephone within your group ring s, e. g. 3. Enter the code, e. g. STAR 2 5 . Enter the number of the group member, e. g. 3 . Lift the handset. You are conne[...]
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Page 70
70 The functions FC1 / FC 1 Ex DTMF post-dialling (d igit s as tone signals) During a connection, yo u can transmit digits (e. g. for re mote control of an an- swering machine). Your system admi nistrator can give you the code. T ransmitting digits You are speaking on the handset. Enter the code for switching to DTMF post-d ialing, e. g. STAR 1 2 .[...]
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Page 71
71 FC1 / FC 1 Ex The functio ns Automatic deactivation of DTMF post dialling DTMF postdialling is deactivated automatically after a certain time. DTMF postdialling is automatically deac tivated when the handset is replaced. Manual deactivation of DTMF post dialling Enter the code, e. g. HASH 1 2 . NOTE In the event that the code for deactivating co[...]
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Page 72
72 The functions FC1 / FC 1 Ex Call charge display You may view the charges incurred by the la st call as well as the total incurr ed by all calls made since the charges were last cleared. You may also specify how the charges are to be shown in the d isplay. To do this, yo u must switch on the “receive charges” fu nction on the handset. The fun[...]
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Page 73
73 FC1 / FC 1 Ex The functio ns Call charge display during an ongoing conversation You may conf igure your handset to display the call charge s when you are speaking on th e handset. NOTE You can also set the “receive charges” fu nction with codes instead of using the Addit. services menu ( see page 1 19). Displaying the tot al call charges for[...]
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Page 74
74 The functions FC1 / FC 1 Ex Displaying the tot al call c harges for all calls Menu Addit. services Menu Current charges Menu All calls Confirm . No display of charges Menu Addit. services Menu Current charges Menu No charges Confirm . O K O K O K O K O K O K O K O K O K O K O K O K FC-1_BA_GB.book Seit e 74 Montag, 1. September 200 8 4:41 16[...]
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Page 75
75 FC1 / FC 1 Ex The functio ns Displaying the call charges as unit s Menu Addit. services Menu Current charges Menu Units Confirm. Displaying the call charges as an amount Menu Addit. services Menu Current charges Menu Amount Confirm. O K O K O K O K O K O K O K O K O K O K O K O K FC-1_BA_GB.book Seit e 75 Montag, 1. September 200 8 4:41 16[...]
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Page 76
76 The functions FC1 / FC 1 Ex Checking current charges Menu Addit. services Menu Display charges . The display indicates the call charges incurr ed by the last call and the total charges incurred by all calls since the mete r was last cleared. Return to basic status by pressing the LEFT SOFTKEY . Clearing the call charge meter Menu Addit. services[...]
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Page 77
77 FC1 / FC 1 Ex The functio ns Changing call diversions by remote control You can call up your TC system from anywhere and set up or change a call di- version for your handset or other telepho nes. This is possible using any tele- phone with DTMF post-dialing. “Changing call diversions by remote c ontrol” must be released b y service. Service [...]
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Page 78
78 The functions FC1 / FC 1 Ex Setting up and changing call diversio ns Enter the code for “activate follow me”, e. g. STAR 6 7 . Enter the external line code to which the calls should be diverted, e. g. 0 0 8 9 7 5 4 3 . After a short time , an acknowledgeme nt tone will sound as a confirma- tion. NOTE In some cases you will only be able to se[...]
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Page 79
79 FC1 / FC 1 Ex The functio ns T elephoning with th e system while away You can call up your TC system from anywhere and, for ex ample, cond uct ex- pensive foreign calls using the system. The ch arges are then accrued by the system. This is possible using any telephone with DTMF post-dialing. “Telephoning via the system” must be release d by [...]
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Page 80
80 The functions FC1 / FC 1 Ex Muting the microphone You may switch off the microphone on your handset while telepho ning. The handset remains switched on. Your call partner cannot hear you, but you can hear him. Muting the microphone You are speaking on the handset. To switch off microphone: press k ey 1 for a long period. appears in the dis- play[...]
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Page 81
81 FC1 / FC 1 Ex The functio ns Hear conversation via speaker (Handsfree operation) You can switch on the loudspeaker installed for ha ndsfree operation. You can then hear your call er’s over the speake r and you can speak with him or her. You can achieve the best handsfree qula lity id you place the handset with the keys facing down on the table[...]
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Page 82
82 The functions FC1 / FC 1 Ex Handsfree operation with the handset in the charger You are speaking on the handset. Place the handset in the c harger. It will be automat ically set for handsfree operation. appears in the display. NOTE Your service can arrange that th e converstion is concluded when your handset is placed b ack in the charger. FC-1_[...]
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Page 83
83 FC1 / FC 1 Ex The functio ns Setting the handset You may make the handset se ttings when in basic status. Ringing signal The setting “se t acoustics” app lies for the ringing tone with the Message fu nc- tion! Menu Set telephone Menu S ET ACOUSTICS Confirm. Make the desir ed ringing settin g, e. g. Ringing tone . You m ay choose be- tween ri[...]
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Page 84
84 The functions FC1 / FC 1 Ex Ringing tone volume Menu Set telephone Menu Ringing tone volume Confirm selection. Your handset will now ring at the set volume. Enter the desir ed value betw een 0 and 9, e. g. 6 . The entered value ap pears in the display: Prog 5 2 6 Your handset rings at the desi red volume. (The setting is not yet a ctive.) Store [...]
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Page 85
85 FC1 / FC 1 Ex The functio ns Ringing tone melody Menu Set telephone Menu Ringing tone melody Confirm selection. Your handset rings with the set melody. Enter the desired value between 0 and 9, e. g. 4 . The entered value appears in the display: Prog 5 5 4 Your handset rings with the desired me lody. ( The setting is not yet active.) Store the me[...]
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Page 86
86 The functions FC1 / FC 1 Ex Key beep Menu Set telephone Menu key beep Select settings, e. g. sound . Confirm . Handset volume Menu Set telephone Menu Handset volume Confirm . Enter the handset volume (from 1 to 6), e. g. 3 . Confirm . O K O K O K O K O K O K O K O K O K 3 D E F O K FC-1_BA_GB.book Seit e 86 Montag, 1. September 200 8 4:41 16[...]
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Page 87
87 FC1 / FC 1 Ex The functio ns T emporarily adjusting the handset volum e during conversation You can telephone in the normal fashion or with the speaker turned on for handsfree operation. Keep the upper or lower par t of the SELECTOR depressed for a longer period until you hear a special informatio n tone with a low tone pitch for confirmation. R[...]
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Page 88
88 The functions FC1 / FC 1 Ex Permanently setting the hands et volume during conversation You can telephone in the normal fashion or with th e speaker turned on for handsfree operatio n. Keep the upper or lower part of the SELECT OR depressed fo r a longer period until you hear a special information tone with a low tone pitch for confirmation. Rep[...]
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Page 89
89 FC1 / FC 1 Ex The functio ns Select the type of lighting, e. g. Off . You may choose between off and auto- matic (lighting is switched on automat ically when the handset is used). Confirm. Switching the call list on or of f Menu Addit. services Menu Call list When you select the menu Call list , the setting “off” is always offered first. Sel[...]
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Page 90
90 The functions FC1 / FC 1 Ex Switching the "second call" on or of f Menu Addit. services Menu Second call When you select the menu Second ca ll , the setting “off” is always offered first. Select the selection process, e. g. On . Confirm . Switching the alert tones on or off You can decide whether you hear al ert or special info rma[...]
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Page 91
91 FC1 / FC 1 Ex The functio ns Select the selection process, e. g. On . Confirm. Reset With the reset, you put some of the setti ngs back to their original, default set- tings: Secret number of the headset (0 000) Calling signal (call signal + vibration) Key beep (on ) Handset volume (3) Lighting (on) Alert tones (on). The [...]
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Page 92
92 The functions FC1 / FC 1 Ex Enter the PIN, e. g. 2 3 4 5 . Confirm. The following a ppears in the display: Really reset? Confirm . 2 A B C 3 D E F 4 G H I 5 J K L O K O K FC-1_BA_GB.book Seit e 92 Montag, 1. September 200 8 4:41 16[...]
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Page 93
93 FC1 / FC 1 Ex The functio ns Emergency call When your handset is locked, the only function tha t can be used is the emer- gency call number. The following appea rs in the display above the right softkey: Emergency call . Emergency calls using the emergency call button at the left side of the top are always available – even if the handset is no[...]
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Page 94
94 The functions FC1 / FC 1 Ex Confirm . Enter or changing emergency numbers, e. g. 6 6 6 6 . Confirm . Deleting emergency call number In order to delete an emergency call nu mber, you must start the change proce- dure as shown above. Now delete the d isplayed emergency call nu mber by pressing the LEFT SOFTKEY for a long period and confirm by pre [...]
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Page 95
95 FC1 / FC 1 Ex The functio ns Personal Identific ation Number (PIN) Important settings and functions of your han dset are safeguarded by mean s of a four-digit Personal Iden tification Number (PIN). You can change the PIN. The PIN also enables you to lock your handset. Take good note of your PI N! If you forget the PIN, correction work ins ide th[...]
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Page 96
96 The functions FC1 / FC 1 Ex Confirm . Re-enter the new regular PIN. The digits do not appear in the display. Confirm . NOTE For security reasons, you ar e provided with a second PIN for resetting the call charge meter. This PIN can also be changed. Additional PIN for call charges and special fu nctions Press S ELECTOR . Enter the code 8 0 . Pres[...]
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Page 97
97 FC1 / FC 1 Ex The functio ns Enter the new additional PIN, e. g. 3 4 5 6 . The digits do not appear in the dis- play. Confirm. 3 D E F 4 G H I 5 J K L 6 M N O O K FC-1_BA_GB.book Seit e 97 Montag, 1. September 200 8 4:41 16[...]
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Page 98
98 The functions FC1 / FC 1 Ex Locking the handset All functions are blocked when the han ds et is locked. Only the emergency call feature will work (see page 93). Lock Menu Lock Menu Lock Confirm . The handset is lock ed. In the display, you can see . Unlocking The handset is lock ed. In the display, you can see . Press any key (except the RIGHT S[...]
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Page 99
99 FC1 / FC 1 Ex The functio ns Keyboard lock via the menu Menu Set telephone Menu Keyb. lock Confirm. Keyboard lock using the keys Lock: Press the STAR key ( long ), followed by R . Unlocking the keyboard The keyboard is lo cked. Unlock: Press the STAR key ( long ), followed by R . O K O K O K O K Ü R Ü R FC-1_BA_GB.book Seit e 99 Montag, 1. Sep[...]
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Page 100
100 The functions FC1 / FC 1 Ex Language In the software for newer systems, the di gits ha ve been preset (see page 119). If in doubt, please co ntact your s ales repres entative. You do not need to set the language of the system. This is already configured. Determining the language of the local m enu Menu Set telephone Menu L ANGUAGE Select a lang[...]
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Page 101
101 FC1 / FC 1 Ex The functio ns Messaging Messaging enables you to send and re ceive brief messa ges with your hand- set. You may send messages to individual subscribers and to groups. The call number of a subscriber may vary from his teleph one number in certain cases. The messages are defined texts ( fixed texts). The subsequ ent dialing any dig[...]
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Page 102
102 The functions FC1 / FC 1 Ex Receiving a message Your handset rings with a special r inging tone. In th e display appears the tele - phone number of the sender (where given) and the message, e. g. 5371 Meeting in room 109 . While the message remain s visible, you have the following options. NOTE The ringing tone varies depend ing on the priority[...]
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Page 103
103 FC1 / FC 1 Ex The functio ns Manual confirmation Importan t messages are prec eded by an exclamat ion mark, e. g. ! Meeting . These mu st be manu ally confirm ed. Manual confirmation, positive A message with an exclam ation mark is in the display, e. g. ! Meeting in room 109 . You must confirm manually. Press the LEFT SOFTKEY . +++OK appears in[...]
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Page 104
104 The functions FC1 / FC 1 Ex Message list and call list Each entr y in one of the se lists cont ai ns the sender number, text, da y and time and the number o f calls or delivery attem pts. In case of sever al calls or deliv- ery attempts of the same message, the day and tim e data always refer to th e most recent attempt. Message list The 10 mos[...]
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Page 105
105 FC1 / FC 1 Ex The functio ns Now select the mail list or the call list by pressing the S ELECTOR UP / DOWN key again, then ... Confirm the selected list by de pressing the centr e of the S ELECTOR key in order to open it. Scrolling in a called up list or To scroll, press the top (up) or the bot tom (down) of the S ELECTOR key. The display e.g. [...]
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Page 106
106 The functions FC1 / FC 1 Ex Press S TAR button ( long ) followed by th e LEFT SOFTKEY . Callback to the calling p a rty from the call list ... or callb ack to the sender of a message from the message list , if the message comes from another handset within the syst em Display call or message, then ... Pick up using the H OOK O N /O FF button and[...]
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Page 107
107 FC1 / FC 1 Ex The functio ns Sending a message Send a defined text The defined texts are stored cent rally. A list of defined texts can be obtained from your system administrator. Press the STAR key ( long ) and the RIGHT SOFTKEY . The following appears in the display: Mail address . or Press the RIGHT SOFTKEY . for a long pe riod. The followin[...]
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Page 108
108 The functions FC1 / FC 1 Ex Press the HASH key. Message sent appears briefly in the display. NOTE You may store the complete sending pr ocedure for a messa ge in the local telephone directory, e. g . S HIFT (keep S TAR depressed for a long period), H ASH , 1234, STAR , 78, STAR , STAR , 109, HASH . This is useful for emergenc y calls, for examp[...]
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Page 109
109 FC1 / FC 1 Ex The functio ns Enter the number, e. g. 1 2 3 4 . Press the STAR key. 1234* appears in the display. Enter the number of the text, e. g. 7 8 . 1234*78 appears in the disp lay. Press the star button. Th e defined text appears in the disp lay, e. g. 1234*Meeting in Room . You can use the LEFT SOFTKEY to make c orrectio ns, where neces[...]
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Page 110
110 The functions FC1 / FC 1 Ex Sending a direct call With direct calling, you are sending a de fined text with a defined number to a defined receiver (subscriber or group). A list with the direct ca ll numbers can be obtained from your system ad ministrator. As an ex ample the t ext for th e direct c all is assumed t o be: D IRECT C ALL T EXT . Pr[...]
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Page 111
111 FC1 / FC 1 Ex The functio ns Send a defined text with the local tele phone directory Menu Local tel. dir. Menu Search Search for th e entry, e. g. Claes . Press the STAR key for a longer per iod. The following appea rs in the display by the right so ftkey Msg.to . Press the RIGHT SOFTKEY . The following appears in the display: 1234 Mail address[...]
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Page 112
112 The functions FC1 / FC 1 Ex Dial digits wher e required, e. g. 1 0 9 . In the display appears, e. g. 1234*Meet- ing in Room 109 . Press the HASH key. Message being sent appears br iefly in the display. V erification POS Meeting … appears soon after successful transmission of the mes- sage. NEG Meeting … appears in the display shortl[...]
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Page 113
113 FC1 / FC 1 Ex The functio ns Using the handset in more than one system Your handset can be logg ed on to up to ten systems. Each system is saved as a system entry. To label each system precisely, after logg ing on you can change the name of each system entr y. (V 2.0 - 07/2007) When logging onto a system, you may either use a free system entry [...]
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Page 114
114 The functions FC1 / FC 1 Ex Confirm. The following a ppears in the display: Enter AC … Enter the AC code, e. g. 1 2 3 1 2 3 1 2 . Confirm . Setting the system selection mode The handset can auto matically conduct the system change auto matically when you move to another location. We reco mmend not changing the system selec- tion mode without [...]
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Page 115
115 FC1 / FC 1 Ex The functio ns Selecting the system manually If you move to another location and your hand set is not set for automatic sys- tem selection, change the system manually. Menu System Menu Select system Select settings, e. g. System 4 . Confirm. Changing the system name Menu System Menu Change name Select settings, e. g. System 4 . Co[...]
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Page 116
116 The functions FC1 / FC 1 Ex … Change the name (up to 14 chara cters), e. g. West Site . For an explanation of how to do this, see page 25. Confirm . Querying the telephone ID Menu System Menu Telephon ID Select menu IPEI oder menu IPUI . Confirm. The display shows, e. g. IPUI:0000830daa Press the LEFT SOFTKEY for a long period to return to ba[...]
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Page 117
117 FC1 / FC 1 Ex The functio ns Querying the sof twa re version Menu System Menu Software Version Confirm. The number appears in th e software version. O K O K O K O K FC-1_BA_GB.book Seite 117 Montag, 1. September 2008 4 :41 16[...]
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Page 118
118 Appendix FC1 / FC 1 Ex Appendix List of the message defined text s Number Defined text Message type FC-1_BA_GB.book Seite 118 Montag, 1. September 2008 4 :41 16[...]
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Page 119
119 FC1 / FC 1 Ex Appendix Codes for your handset Here you can enter the code s that are set up in your telephone system. The se codes can be obtained from your system adm inistrator. Setting Code Double Call Determine destina tion Switch on Switch off Conference Activating a callback Code dialing Call diversion Switch on Switch off Call forwarding[...]
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Page 120
120 Appendix FC1 / FC 1 Ex Here are the numbers of the langu ages. Your system administrator ca n tell you which languages co rrespond to codes 920, and 956 to 960. Number L anguage in the telephone sys tem 920 921 German 922 English 923 French 924 Italian 925 Spanish 926 Dutch 927 Hungarian 928 Czech 929 Slovenian 950 Russian 951 Polish 952 Danish[...]
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Page 121
121 FC1 / FC 1 Ex Appendix You can also set all the func tions in the “Additional se rvices” menu an d some functions from the “Set telephone” menu with key code combinations from the basic state. Here are these sequence s. Setting Key code sequenc e Follow me Other phone number Enter tele phone OK STAR (long) HASH Telephone OK Delete the o[...]
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Page 122
122 Appendix FC1 / FC 1 Ex If you want to store a key combinati on in the telepho ne book, press button 1 for an extended period inste ad of S ELECTOR . Disable access to central phonebook OK 1 PIN Code HASH (long) 9 7 3 OK Setting Key code sequence FC-1_BA_GB.book Seite 122 Montag, 1. September 2008 4 :41 16[...]
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Page 123
123 FC1 / FC 1 Ex Appendix T echnical specifications and accessories for the ex- plosion-proof handset FC1 Ex For technical specificati ons, accessories an d more information about handlin g explosion-proof han dset versions as well as for sa fety informations see the "Quick Guide" coming with the handset. (V 1.6 - 08/2004) Standard DECT?[...]
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Page 124
124 Appendix FC1 / FC 1 Ex Accessories * * Some of the listed a c- cessories must be or- dered separately! Charger FC1 S Ex Plug-in mains unit for contin ental Europe Plug-in mains unit for the UK Changeable explosion-p roof battery pack Carrying bag MEM-Card manager FC-1_BA_GB.book Seite 124 Montag, 1. September 2008 4 :41 [...]
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Page 125
125 FC1 / FC 1 Ex Appendix T echnical specifications and accessories for the handset FC1 Not for use in hazardous areas except zone 2 and zone 22 in accordance with specifications in the ma nufacturer’ s declarations. Standard DECT™ (Digital Enhanced Cordless Te lecommunications) Dimensions 138 mm x 47 mm x 21 mm plus antenna Weight, handset ap[...]
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Page 126
126 Appendix FC1 / FC 1 Ex Accessories for the charg- ing set * Charger for an FC1 hand set Plug-in mains unit for contin ental Europe Plug-in mains unit for the UK Charger Plus for an FC1 handse t amnd a rechargeable spare battery pack Plug-in mains unit Plus for continental Europe Plug-in mains unit Plus for the UK Other a[...]
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Page 127
127 FC1 / FC 1 Ex Appendix T able of characters The digit keys may also be used to enter letter s and numbers, e. g. for names in the local telephone dire ctory. Your handset will auto matically switch to the input of letters when this is required. The second line sh ows you the lower -case letters. Se e page 25 for information on how to enter th e[...]
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Page 128
128 Appendix FC1 / FC 1 Ex Notes FC-1_BA_GB.book Seite 128 Montag, 1. September 2008 4 :41 16[...]
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Page 129
129 FC1 / FC 1 Ex Index Index A alert tones 90 leaving the radio ra nge 29 authorisat ion 7 B basic rules 23 entering char acters 25 select a menu option 24 battery inserting 18 missing symbol 20 putting into operation 6 removing 18 spare battery 19 block dialling 27 C call accepting 28 delayed transfer 63 divert 58 , 60 , 61 , 64 forward ing 63 re[...]
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Page 130
130 Index FC1 / FC 1 Ex F follow me 64 activate 66 deactivating 65 enabling 64 end 67 the other telephon e’s number 65 forwarding a second cal l 40 H handset codes 119 handsfree ope ration volume 88 lock 98 overview 9 put into operation 16 reset 91 setting 83 switch off 23 switch on 23 unlock 98 volume 86 , 88 handsfree loudspeake r 10 operation [...]
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Page 131
131 FC1 / FC 1 Ex Index O operating time 123 , 125 overview, handset 9 P paging 101 personal identification 96 personal identification number 95 additional 96 pick-up general 68 group pick-up 69 PIN 95 , 96 additional 96 protection category 123 , 125 putting into opera tion 16 R redialling 28 refer-back ca ll 34 reset 91 ringing melody 85 volume 84[...]
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Page 132
132 Index FC1 / FC 1 Ex W where to install 5 FC-1_BA_GB.book Seite 132 Montag, 1. September 2008 4 :41 16[...]
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Page 133
133 FC1 / FC 1 Ex FC-1_BA_GB.book Seite 133 Montag, 1. September 2008 4 :41 16[...]
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Page 134
© 200 8 All rights reserved for Avaya Inc. and Avaya GmbH & Co. KG. 0 4 /0 8 · FC1/FC1 Ex · IE/ I55 · en Avaya GmbH & Co. KG Kleyerstraße 94 D- 60326 Frankfurt am Main (Germany) T 0 800 266 - 10 00 F 0 800 266 - 12 19 (International) T +49 69 7505 - 28 33 F +49 69 7505 - 5 28 33 infoservice@avaya.com avaya.de[...]