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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avaya Ultra, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avaya Ultra one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avaya Ultra. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Avaya Ultra should contain:
- informations concerning technical data of Avaya Ultra
- name of the manufacturer and a year of construction of the Avaya Ultra item
- rules of operation, control and maintenance of the Avaya Ultra item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya Ultra alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya Ultra, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya Ultra.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya Ultra item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Adjusting the clothing clip The clothing clip, when used properly , keeps the weight of the cord from affecting the stability of the headset. Attach the clothing clip to part of your clothing at chest level. Press the cable clamp ends in to adjust the amount of slack in the cord. The cord between the headset and the clothing clip should have enough[...]
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Page 2
Como colocar a capsula do fone de ouvido no seu ouvido O seu fone de ouvido Mirage foi construído para que pudesse ser usado em qualquer um dos ouvidos. Antes de colocar a capsula no seu ouvido, posicione o receptor para que ele fique apontado para fora. Se o Mirage for ser usado no ouvido direito, posicione o receptor como aparece na Figura 1A. [...]