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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AVM Fritz!Box 5124, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of AVM Fritz!Box 5124. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of AVM Fritz!Box 5124 should contain:
- informations concerning technical data of AVM Fritz!Box 5124
- name of the manufacturer and a year of construction of the AVM Fritz!Box 5124 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AVM Fritz!Box 5124 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AVM Fritz!Box 5124, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AVM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AVM Fritz!Box 5124.
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Table of contents for the manual
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Page 1
English Edition Inst alla tion, Configura tion and Opera tion of FRITZ!Bo x fon 5124 Inst alla tion, Configura tion and Opera tion of FRITZ!Bo x fon 5124[...]
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Page 2
2 FRITZ!Box Fon FRITZ!Box F on 5124 This do cumen tation an d th e softw are it d escrib es are pro tected b y copyrig ht. AVM grant s the no n- exclus ive ri ght to use the softw are, whic h is supplied ex clu sively in wha t is kno wn as obje ct code format. The lic ensee may cre ate only one c opy of the softw are, which may be used exclus ively[...]
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Page 3
FRITZ!Box Fon – Contents 3 Cont ents 1 This Is FRITZ!Bo x Fon 5124 8 1.1 Pac k age C ontents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 1.2 Operation Re quirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2 FRITZ!Bo x F on 5124: C onnecting 12 2.1 Mounting . . . . . . . [...]
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Page 4
FRITZ!Box Fon – Contents 4 7 Network Settings 41 7 .1 Bas ics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1 7 .2 IP Ad dres s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 6 7 . 3 DHCP Server . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 5
FRITZ!Box F on 5124 – Symbols and Highl ighting 5 Symbols and Highlightin g This man ual uses th e followi ng symbols for warnin gs and tips: The ha nd indic ates impo rtant in str uctions t hat mus t be ob- served to avoid malf unc tions. FRITZ! marks us eful hin ts to assist you in working wit h the product . The ta bl e below ex pla ins the hi[...]
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Page 6
6 FRITZ!Box Fon 5124 – Symbols and Highlighting Instructi ons for Operation at the T elephone M Dial a number . N Pick up the handset. O Hang up the handset. P Ta l k . D Three-par ty Conferenc e Call Q W ait for th e acknowledgement tone. K Y ou hear the ring tone. Ext. Enter an extension number (Ex t.). In the place of the abbreviation “Ext .[...]
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Page 7
FRITZ!Box F on 5124 – Safety Instructions 7 Icon s Desig nat ing the Functi ons an d Features Safety Instructions When working wi th FRITZ!Box Fo n, follow th e instructio ns below to protect yours elf and the FRITZ!Box F on from injury . z Do not install FRITZ!Box Fon during an electrical storm. Dis c onnect FR ITZ!Bo x Fon f rom th e powe r su [...]
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Page 8
T his Is FRITZ!Box Fon 5124 8 FRITZ!Box F on 5124 – 1 T his Is FRITZ!Box F on 5124 1 This Is FRITZ!Box F o n 5124 FRITZ!Box Fon 5124 connects one or m ore computers d irectly wit h yo ur DSL l ine . Each co nn ec te d com pu ter can es tabli sh an In ter net conn ecti on over F RIT Z!Box Fo n. Possi bilities for conne cting FRITZ!Bo x Fon PBX for[...]
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Page 9
T his Is FRITZ!Box Fon 5124 FRITZ!Box F on 5124 – 1 This Is FRITZ!Box F on 5124 9 Internet C onnection for All C o mputer s All o f th e co mp ute rs co n ne cte d to FRI T Z! Box Fo n can access the Int erne t. Th ere are two d ifferent ways of establishing an In ter ne t co n ne ct io n. B ot h ca ses re q ui re In ter ne t acco unt inform atio[...]
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Page 10
P ackage Contents 10 FRIT Z!Box F on 5124 – 1 T his Is FRITZ!Box F on 5124 Por t fo r Ne tw or k D evices Networ k devices can be connected to th e FRITZ! Box Fon LAN port along with n etwork hubs o r switc hes, including g ame cons ole s . 1.1 P ackage Contents The pa c kage c ontain s: z FRITZ!Box F o n 5124 z one AC power adapt e r with ca ble[...]
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Page 11
Operation Requirements FRITZ!Box F on 5124 – 1 This Is FRITZ!Box F on 5124 11 z T o install the DSL software FRIT Z!DSL, the minimu m computer requ iremen ts are: – 300 MHz Pent ium I I processor with Wi ndows XP , Windows 2000, Windows Me or Wind ows 98 and CD drive – 32 MB RAM – 20 MB free memor y on the hard drive[...]
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Page 12
FRITZ!Box F on 5124: Connecting 12 FRIT Z!Box F on 5124 – 2 FRITZ!Box F on 5124: Connecting 2 FRITZ!Bo x Fon 5124: Connec ting This chapter contains i nstructi ons on t he follo wing topics: z Launc hing FRITZ !Box Fon Ope rati on: A Rec ommended Proc edure z Mounting FRITZ!Box Fon z C onnec ting FRITZ !Bo x Fo n to el ectri cal power , DSL an d [...]
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Page 13
Launching Operation without the CD Installa tion Help FRITZ!Box F on 5124 – 2 FRITZ!Box F on 5124: Con necting 13 Launchi ng Op er ation w ithout th e CD Installa tion Help If you do not use the Inst all ation Help on the CD , th en comply with the se quen ce of steps recommended below. 1. Set up the FRITZ !Bo x Fon ha rdw are: see the secti on ?[...]
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Page 14
Mounting 14 FRIT Z!Box F on 5124 – 2 FRITZ!Box F on 5124: Connecting 2.1 Mounting Y ou can either plac e FRITZ!Box Fon on a horizontal surface or mount it on a wall. Please note the following: z Plac e or hang th e FRITZ!Bo x Fon in a dry locatio n that is free of dust and p rotected from direct sunlight . z Do no t place FRITZ!B ox Fon on excess[...]
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Page 15
Connecting to the DSL Line FRITZ!Box F on 5124 – 2 FRITZ!Box F on 5124: Con necting 15 2. C onnect the mains adapter to the soc ket labe led “Pow er”, loc ated at the f ar right of the ba c k panel of FRITZ!Box F o n. 3. Plug the other end int o an AC pow er outle t. The gr een “Pow er/D SL” LED wi ll begin fla shing afte r a few sec onds[...]
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Page 16
Connecting the Computer(s) 16 FRIT Z!Box F on 5124 – 2 FRITZ!Box F on 5124: Connecting C onne cting 1. C onnect the long er , gr ay e nd of t h e c abl e t o the s oc k et label ed “DSL/TEL”, locat ed at the far left of the back panel of the FRIT Z!Bo x Fon. 2. Then c onnect the gray end of the Y -branch to the soc k et on th e DSL split ter [...]
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Page 17
Connecting to the LAN P or t FRITZ!Box F on 5124 – 2 FRITZ!Box F on 5124: Con necting 17 2.5 Connecting to the LAN Por t If you want to c onnect a computer to one of the LAN ports on the FRI TZ!Box Fon , make s ure t hat your compute r is equipp ed with a network adap ter. A LAN po rt is usually designated by the icon at left or labeled “LAN”[...]
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Page 18
Connecting to the LAN P or t 18 FRIT Z!Box F on 5124 – 2 FRITZ!Box F on 5124: Connecting 3. Insert one end of the LAN c abl e to th e comp uter's networ k adapte r. 4. C onnect the other end o f the LAN cabl e to a sock et on the FRITZ!Box Fon l a beled “LAN 1”, “LAN 2”, “LAN 3” or “LAN 4”. No additional driver ins tallation [...]
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Page 19
Connect a Network Hub or Switch FRITZ!Box F on 5124 – 2 FRITZ!Box F on 5124: Con necting 19 Conne ct a Networ k Hub or Switch Co nnecting FRI TZ!Box Fon to a ne twork hub 1. C onnect FRITZ !Box F on to the pow er supply an d to DSL as described on Seite 14. 2. Conne ct one en d of t he red LA N cable to t he upli nk po rt of the network hub or sw[...]
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Page 20
Connecting to the ISDN Line 20 FRIT Z!Box F on 5124 – 2 FRITZ!Box F on 5124: Connecting 2.6 Connect ing to the ISDN Lin e T h e F R I T Z ! B o x F o n o n l y h a s t o b e c o n n e c t e d t o I S D N i f y o u have an ISDN basic acc ess. Co nnecting to the ISDN N T Ca bl e The gray and black Y -shaped cable is for connecting to the IS DN li n[...]
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Page 21
Connecting to the Analog T elephone Line FRITZ!Box F on 5124 – 2 FRITZ!Box F on 5124: Con necting 21 2.7 Connect ing to the Analog T e lephone Line The FRI TZ!Box F on only ha s to be c onnected to t he analog telephone li ne if you have an analog telephon e line . Co nnecting to the analog tel ephone line via the D SL splitter Ca bl e The gray a[...]
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Page 22
Connecting T elephone, F a x, Answering Mach ine 22 FRIT Z!Box F on 5124 – 2 FRITZ!Box F on 5124: Connecting 2.8 Connecting T elephone , F ax, Answerin g Machine If y ou w ould lik e to us e an alog eq uipme nt lik e your teleph one, fax o r answering machine for Inte rnet o r fixed- line tele phony with the FRITZ!B ox F on, thi s equipme nt must[...]
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Page 23
Opening the User Interface FRITZ!Box F on 5124 – 3 Opening the User Interface 23 3 Opening the User Interface Once yo u h ave con ne cte d FRI T Z! Box Fo n wi th o ne or mo re com puters, or with a network hub or swit c h, you c an configure the settings fo r operati on with FR ITZ!Box Fon. The se ttings a re c onfigured on th e FRITZ!Bo x Fon u[...]
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Page 24
Configuring I nternet Connect ions 24 FRIT Z!Box Fon 5124 – 4 Configuring Internet Connections 4 Configuring Internet Connections The re are two dif ferent ways for FRITZ !Box Fon to conn ect to the Interne t. In both case s you need ac count informati on from an Internet Servic e Provider: z The FRITZ!B ox Fon est abli shes the c onnection with [...]
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Page 25
Configuring an Internet Connecti on in FRITZ!Bo x F o n FRITZ!Box F on 5124 – 4 Configuring Internet C onnections 25 Configuring an Internet Conn ection in FRITZ!Bo x Fon T o con figur e the Int ernet c onnecti on, enter the Int ernet ac- cou nt information fr om your In ternet Servic e Provide r in the FRITZ!Box Fon. T o do so, proceed as follow[...]
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Page 26
FRITZ! Box F on as a DS L Modem 26 FRIT Z!Box Fon 5124 – 4 Configuring Internet Connections 4.2 FRITZ!Box Fon as a DSL Modem For the c omputers c onnecte d to the FRITZ!B ox F on to be abl e to esta blish the ir Inte rnet con nec tions th emse lves and use the FRITZ!Bo x Fon as a D SL modem, two prereq uis ites must be fu lfil led: z FRIT Z!Box F[...]
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Page 27
Configuring an I nternet Connecti on on a Computer FRITZ!Box F on 5124 – 4 Configuring Internet C onnections 27 Configuring an Internet Conn ection on a Computer 1. Ha ve t he In te rne t access i nf or mat io n y ou re cei ve d fr om your In ternet Servic e Provide r handy . 2. Install the Inte rnet acce ss software on th e computer. 3. Start th[...]
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Page 28
USB D evi ces 28 FRIT Z!Box F on 5124 – 5 USB Devices 5U S B D e v i c e s The FRI TZ!Box F on has a built -in USB h ost c ontrol ler . A USB ho st co nt rol le r pr ovid es a U SB po rt to wh ich yo u can con n ec t USB devices. The USB host controller i s suitable for connect- ing th e following USB devices: z USB mass stor age devices (hard dr[...]
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Page 29
USB Mass Storage Devices FRITZ!Box F on 5124 – 5 USB Devices 29 5.2 USB Mass Storage Devices USB mass storage devic es include hard drives an d memor y sti cks. File Syst ems Suppor ted The USB host controller supports the mass-stor age file sys- tems FA T and FA T 32 . C onnect ing the USB Mass Storage Devic e A US B mass sto ra ge de vi ce can [...]
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Page 30
USB P rin ter s 30 FRIT Z!Box F on 5124 – 5 USB Devices 1. Click th e name of the mass storage d evice in the “ USB Devi ces / Ma ss Stor age De vice ” m en u o r ope n a w eb browser and enter “FTP://fritz.bo x” in the address field. 2. The fol der stru cture of th e USB m ass stor ag e devi ce i s dis play ed in your we b browser . If y[...]
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Page 31
Configuring the Pr inter Por t in Windows FRITZ!Box F on 5124 – 5 USB Devices 31 z Co m p u t e r s wi t h L i n u x : The prin ter must be supported b y the C UPS (C ommon U N I X P r i n t i n g S y s t e m ) s o f t w a r e a n d b e d e t e c t e d c o r - rectly at the U SB/acc essor y por t on FRITZ!Box. z Apple computers A print er c an be[...]
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Page 32
Installing Print Dri vers in Windows XP/2000 32 FRIT Z!Box F on 5124 – 5 USB Devices Installin g Print Drivers in Win dows XP/2000 1. Open th e st ar t menu of the co mput er and clic k the “Printers and Faxe s” entry (Windows XP) or clic k “Star t / Settings / Printer” (Win dows 2000). 2. In the “Printer s and Faxe s” wind ow , cli c[...]
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Page 33
Installi ng Print Driver s in Wind ows M e/98 FRITZ!Box F on 5124 – 5 USB Devices 33 Instal ling Print Drivers in Windows Me/98 1. In the “Start / Settings” menu, clic k the “Printers” en- try. 2. In the “Printers” wind ow , click “Add Printer”. The “Add Printer Wizard” is started. 3. Click “Ne xt”. 4. Select the option ?[...]
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Page 34
Configuring USB Pri nters on Apple Computers 34 FRIT Z!Box F on 5124 – 5 USB Devices Example For example, the command for a laser jet printer with the name “Laserjet4” and the printer description file “laser- jet.ppd” at a FRITZ!Bo x Fon with the de faul t addres s 192. 1 68. 178. 1 wo uld r ead : lpadmin -p LaserJ et4 -E -v s ock et://19[...]
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Page 35
USB H ub FRITZ!Box F on 5124 – 5 USB Devices 35 4. In the “Proto col” fi eld, select t he entr y “ HP Jet Direct - Sock et”. 5. Enter in th e “Addres s” fiel d the IP addres s of the FRITZ!Box F o n: 192 .1 68. 178. 1 : 6. Leav e th e “Qu eue ” fie ld em pty. 7 . Enter the d esir ed value s in the “Name ” and “Loc ation” f[...]
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Page 36
Configuring F RITZ!Box Fon for T elephone Conn ections 36 FRIT Z!Box F on 5124 – 6 Configuring FRITZ!Box F on for T elephone Connec tions 6 Configuring FRITZ!Box Fon for T elephon e Conne ction s This c hapter describes how to set up FRITZ!Box Fon for fixed- line and Int ernet t ele phony . The fo ll owin g st eps are n ec es- sar y : z Entering [...]
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Page 37
Entering Numbers for C alls over F ixed Lines FRITZ!Box F on 5124 – 6 Configuring FRITZ!Box F on for T elephone C onnections 37 6.2 Entering Numb ers fo r Calls over Fixed Lines Y o u r f i x e d - l i n e n u m b e r s m u s t b e s e t u p i n F R I T Z ! B o x F o n f o r fixed-li ne t eleph ony. Proceed as follows : 1. Star t a web browser. 2[...]
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Page 38
Dialing Rules for Int ernet and F ixed-Line T elephony 38 FRIT Z!Box F on 5124 – 6 Configuring FRITZ!Box F on for T elephone Connec tions 4. In the “Analog Extensions” area, clic k the “Change Set- tings” but ton next t o the number of the ex tens ion. 5. Sel ect a number from the “N umber of the ext en sion” drop-down menu in the “[...]
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Page 39
Selecting the Type of Connection Manua lly FRITZ!Box F on 5124 – 6 Configuring FRITZ!Box F on for T elephone C onnections 39 6.5 Selecting the T ype of Connection Manually If you would lik e to use a c ertain kind of c onnection (Int ernet or fixed- line) fo r a call, dia l the following keys on t he te le- phone keypad befor e the number : Fixed[...]
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Page 40
How Does Internet T elephony Work? 40 FRIT Z!Box F on 5124 – 6 Configuring FRITZ!Box F on for T elephone Connec tions T elephony Scenarios If you have configure d both a fixed-line nu mber an d an Inter - net num ber in F RITZ! Box Fon, you can mak e calls in all di rec- tions: z from the fi xed-line network in to the fi xed-l ine network z from [...]
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Page 41
Network Settings FRITZ!Box F on 5124 – 7 Network Settings 41 7 Network Settings Upon d elivery , the n etwork setting s of the FRITZ!Bo x Fon are preconfigu red as follows: Accord in g to the se se tt ing s, a ll co mp ute rs co n ne cte d wi th the FRIT Z!Bo x Fon are l ocat ed in the s ame subnetw ork. Y ou can ch ange any of these settings, bu[...]
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Page 42
What Is an IP A ddress ? 42 FRIT Z!Box Fon 5124 – 7 Network Set tings IP Network A net wo rk in whi ch data exchange takes place on t he basis of the Inte rnet Protoc ol is call ed an IP network. What Is an IP Addr ess? The term IP addr ess is the ab brevia tio n fo r In ter net Pro tocol address. The IP address corresponds to the “postal” ad[...]
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Page 43
What Is an IP Address? FRITZ!Box F on 5124 – 7 Network Settings 43 addresses so that they are available for ass i gnment in local IP networks. An IP address may only be assigned on c e within the lo cal net work. A privat e IP addr ess may exist in any num - ber of other loc al networks. Fix ed IP Addr ess Fixed IP addresses are IP addresses whic[...]
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Page 44
Subnetwork 44 FRIT Z!Box Fon 5124 – 7 Network Set tings Subne twork A loc al IP netw ork can c onsis t of one subne twork or be div id- ed into multiple sub networks. The division into subnetworks is pe rformed when the l ocal IP network i s conf igured. Th e subnetworks of a local I P network are a lso IP networks. Subne t Mask The subnet mask i[...]
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Page 45
What Is DHCP? FRITZ!Box F on 5124 – 7 Network Settings 45 What Is DHCP ? DHCP is the ab brevia tio n for Dynamic Host Config uratio n Proto col. DHCP is a pr otocol for t he dyn amic negoti ation of the ope rat- ing par ameters f or the T CP/IP protoc ol (TCP is a tr a nsport prot ocol based on the In ternet pr otocol). The co mputers of a loca l[...]
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Page 46
IP Address 46 FRIT Z!Box Fon 5124 – 7 Network Set tings 7.2 IP Address The FRITZ! Box Fon i s deliv e red w ith an IP addr ess preset. The IP ad dres s and the corr espon ding subn et mask automat- ically yield the follo wing values: Y ou can ch ange th e pr eset IP address. When Does It Make Sense to Change the IP Address? Y ou should change the[...]
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Page 47
Reserved IP Addresses FRITZ!Box F on 5124 – 7 Network Settings 47 What IP Addr ess Must Y ou Assign f or the FRITZ!Box F on and What Else Mu st Be T aken int o C onsideratio n? z The IP address must come from the address range of your existing subnet. z The sub net ma sk mu st c orr espond w ith t hat of the con- nected subnet . z When th e DH CP[...]
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Page 48
DHCP Server 48 FRIT Z!Box Fon 5124 – 7 Network Set tings 5. Make th e c hange s on the “IP Setting s ” page and then click “Apply”. 7.3 DHCP Server FRITZ!Box Fon is equipped with its own DHCP ser ver. The DH- CP server is enabl ed by def ault in t he fact ory settings. E very time the op era ting sy stem on a co mputer conn ected w ith FR[...]
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Page 49
F ixed IP Addresses when the DHCP Server Is Enabled FRITZ!Box F on 5124 – 7 Network Settings 49 Fixed I P Addr esses when the DHCP Serve r Is Enabled If you wou ld lik e to as sign fi xed IP addr esse s to individual comp uter s c onnect ed with FRITZ!Box Fon, despit e the fact th at the DHCP server is enabled, then you mu st disa ble the option [...]
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Page 50
Changing the DHCP Server Settings 50 FRIT Z!Box Fon 5124 – 7 Network Set tings Changing the DHCP Server Se ttings Proceed as follows to open the DHCP ser ve r settings: 1. Open th e FRI TZ!Bo x Fon us er in terfa c e (se e the secti on “Open ing th e User Inte rface” on page 23. 2. C lick “Expert Mode” in the “Sy stem” menu, en able t[...]
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Page 51
“ All compu ters are located in the same IP network” Is Disabled FRITZ!Box F on 5124 – 7 Network Settings 51 “All c ompute rs are lo cated in the same IP netwo rk” Is Disa bled If you switc h off the se tting “All computers are located in the same IP n etw ork ”, the inte r faces of the FR ITZ !B ox Fon wi ll re- ceive thei r own IP a[...]
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Page 52
Disabling the Setting “ All computers are located in the same IP network” 52 FRIT Z!Box Fon 5124 – 7 Network Set tings Disa bling th e Set ting “All computers are locat e d in the s ame IP network ” Proceed as follows to open the DHCP ser ve r settings: 1. Open th e FRI TZ!Bo x Fon us er in terfa c e (se e the secti on “Open ing th e Us[...]
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Page 53
T roubleshoot ing FRITZ!Box F on 5124 – 8 T roubleshooting 53 8 T roubl eshooting This c hapter provides advic e if you are not able to open the user in ter face of your FR ITZ!B ox Fon or i f you want to change the IP settings on your computer. 8.1 Err ors Op ening the User In terface If you see an error mess age when you open the user interface[...]
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Page 54
Checking the Internet Browser Settings 54 FRIT Z!Box F on 5124 – 8 T roubleshooting Checking the In ternet Br owser Settings Chec k the settin gs of the Intern et brow ser: z The bro wser mus t use t he netw ork conn ection betwee n the compu ter an d FR ITZ!B ox when the us er inter face is opened. F or this the autom atic estab lishmen t of a D[...]
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Page 55
Checking the Protection Software FRITZ!Box F on 5124 – 8 T roubleshooting 55 Enter th e DNS name and IP addre ss of the FR ITZ!Bo x as exc e ptions in the proxy settings of the web browser 1. Select the “Connections” settings page under “T ools / Inte rn et Op tio ns.. .”. 2. Cli ck t he “LAN Settings... ” button in the section “Loc[...]
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Page 56
Restarti ng the FRI TZ!Box F on 56 FRIT Z!Box F on 5124 – 8 T roubleshooting I f yo u w ou ld li k e t o ex it pr ot ec ti on so f t w a r e t o t es t a cc e s s t o the FRITZ!Bo x Fon, remove the D SL cable first! After tes ting, first start the protecti on softw are before r einserting th e DSL cable and c o nnecting to the Internet! Restartin[...]
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Page 57
IP Settings FRITZ!Box F on 5124 – 8 T roubleshooting 57 8.2 IP Settings FRIT Z!B ox Fon is eq uipp ed wit h its ow n DH CP ser ve r. This means that FRITZ!Box Fon as signs the connected computers their IP addresses. The connected computers must be conf ig u re d s uch t ha t t he y can r ecei ve th ei r IP ad dr esse s automati cally from FRI TZ![...]
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Page 58
IP Settings 58 FRIT Z!Box F on 5124 – 8 T roubleshooting Properties of the Internet protocol (TCP/IP) 5. C onfirm your select ion by c l ic king “OK”. The c omputer no w receiv es a n IP a ddre ss from FRITZ!Bo x Fon . Obtaining an IP Address Automatically in Windows Me/98 Proceed as follows in Wind ows Me/ 98: K e e p y o u r W i n d o w s C[...]
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Page 59
IP Settings FRITZ!Box F on 5124 – 8 T roubleshooting 59 TCP/IP bin ding to a network adap ter 4. Enable the option “Obtain an IP address auto mati cally” . The “Obtain an IP addr ess automatical ly” option 5. On the “DNS C onfiguration” settin gs page, enab le the “Dis able DNS” opti on. The “Disable DNS” optio n 6. C onfirm y[...]
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Page 60
IP Settings 60 FRIT Z!Box F on 5124 – 8 T roubleshooting Obtaining an IP Address Automatically in Windows 2000 Proceed as follows in Wind ows 2000 : 1. Select “S tart / Settings / C ontrol Panel / Network a nd Dial-up C onnections”. 2. Double-cli ck to sele ct the L ocal Area Ne twork connect ion with the network adapte r bound to FRITZ!Bo x [...]
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Page 61
IP Settings FRITZ!Box F on 5124 – 8 T roubleshooting 61 The “Obtain an IP addr ess automatical ly” option 6. C onfirm y our sel ectio n by c lic kin g “OK”. The computer now receives an IP address from FRITZ!Box Fon. Obt aining an IP Addr ess Au tomatic ally in Ma c OS X In the Mac OS X operating system, proceed as follows to set the TCP/[...]
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Page 62
Removi ng the FRI TZ!Box Fon 62 FRIT Z!Box F on 5124 – 9 Removing the FRITZ!Box F on 9 Removing the F RITZ!Box F on If y ou woul d lik e to cl ear the conn ection between the FRITZ!B ox Fon and a comput er, please take no te of the informati on in this chapter. 9.1 Ending the C onnection to the Comput er LAN Po rts If the c omputer i s c onnect e[...]
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Page 63
Removing the Program Group in Windows Me and 98 FRITZ!Box F on 5124 – 9 Removing the FRITZ!Box F on 63 Removing the Pr ogram Gr oup in Windows Me and 98 Proce ed as fol lows to remov e the “FRITZ!Box” pro gram group: 1. Open “Start / Settings / C on trol Pa nel / Add/Remo ve Programs”. 2. Select the “AV M FR ITZ!Box” entry from the li[...]
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Page 64
Removi ng FR ITZ!DSL 64 FRIT Z!Box F on 5124 – 9 Removing the FRITZ!Box F on 9.3 Removing FRITZ!D SL If t he FRITZ !DS L Sta rt Ce nter softw are pr ogram grou p is installed on a computer an d you wo uld like to rem ove it , perform an unin stallation u sing the W indows C ontrol Panel. Removing the FRITZ !DSL Start Center i n Win dows X P Proce[...]
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Page 65
Removing FRITZ!DSL Start Center in Windows 2000 FRITZ!Box F on 5124 – 9 Removing the FRITZ!Box F on 65 Removing FRITZ! DSL Start Cent er in Windows 2000 Proceed as fol lows to remove the FRITZ!DSL Start Center software in Windows 2000: 1. Open “Start / Settings / C on trol Pa nel / Add/Remo ve Programs”. Make sure that th e “Chang e or Remo[...]
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Page 66
Uninstall ation of the Prin ter P ort 66 FRIT Z!Box F on 5124 – 9 Removing the FRITZ!Box F on 9.4 Uninstallation of the Printer Port If t he A VM F RITZ !Bo x prin ter port is in stal led on a c omputer and you would like to r emove it, perform an uninstall ation using the Window s Control Pan el. Remo ving t he Pri nter P ort in W indow s XP Pro[...]
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Page 67
Configuration and Operation by T elephone FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 67 10 Configuration and Oper at ion by Te l e p h o n e Many of the FR ITZ!B ox Fon functions and features can be configu red and used over a te lepho ne connec te d to a FRITZ!B ox Fon extension. Only tone-di aling (dua l-tone multi- freq[...]
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Page 68
Operating FRITZ!Box F on 5124 by Phone 68 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone 10.1 Oper ating FRITZ!Bo x Fon 5124 by Pho ne This section describes how you c an use the FRITZ! Box F on features via your telephone keypad. Shorten ing the Dialing Pr ocedur e FRI T Z!B ox Fo n a uto ma ti call y re co gni zes w he n a [...]
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Page 69
Alarm FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 69 E x a m p l e : D o N o t D i s t u r b s h o u l d b e c o n f i g u r e d f r o m 8 : 0 0 p.m. until 7:00 a.m. d aily. Enter the value 2000 for <S tart> and 0700 for <End>. Disabling Do Not Disturb Ala rm The FRIT Z!Box Fon in cludes an alarm cl ock functio [...]
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Page 70
Selecting the Outgoing Number and the T ype of Conn ection 70 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone En ablin g/Disab ling the Alarm Fun ction Selecti ng the O utgoing Numb er a nd the T y pe of Connec tion For out going co nnection s you can speci f y the kind of con nec- tion th at should be use d. For thi s entry y[...]
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Page 71
Dialin g Inter n al Cal ls FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 71 If you enter an In ternet num ber in the FRITZ! Box Fon user inter- fac e, an ID for the Internet number is created aut omatically . The Internet Numb er ID is displayed in the “T elephony / Int er- net T ele phon y” me nu of the u ser int erf ac [...]
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Page 72
Alternat ing Between Ca lls 72 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Alternatin g Between Calls When ever you hav e an acti ve call 1 and one caller 2 on hold , you c an switc h from one cal l to the othe r as often a s you want u sin g the Hol d button. T o alternate betw een two conn ections, proc eed as foll ows: [...]
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Page 73
Picking up a Call from the Answering Machine FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 73 Picking up a Call from the Answeri ng Machi ne Y ou can use this functi on to p ick up incomi ng calls on you r telepho ne af ter th ey have been accepted by the answering machine at a differe nt exte nsion. The other ext ension must[...]
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Page 74
Consultation / Hold 74 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone T o place a call on hold and then reactivate it, proceed as fol- lows : If you e nd th e consultation by pressing the Ho ld butto n, the connection to Caller 2 is not c lear ed down until he or she hangs up. C onnection c harges c ontinue to accr ue. Call 1[...]
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Page 75
Configuring F RITZ!Box F on by Phone FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 75 10.2 Config uring FRIT Z!Bo x Fon b y Ph one Restoring Factory Settings The FRITZ! Box F on can be reset to its cond ition upon del ivery . All sett ings you made i n th e FRIT Z!Box Fon are th en d elete d. After restoring factor y settings[...]
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Page 76
Call W aiting Option 76 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Disabling Automatic Outsid e Dialing Call W aiting Opt ion Call waiting can be sw itched on or off for each extension. Som e old er te rmi nal e qui pme nt co nnec ted to ext ensio ns may misi nterp ret the c all waitin g sign al. This is espe cia lly true[...]
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Page 77
Call Rejection on Busy (Busy on Busy) FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 77 Call Reje ction on Bu sy (Busy on Busy) Calls for an exte nsion can be reject ed using the “Bus y on Busy” feature. This means that the user receives a busy sig- nal when ever t he ext ension is bu sy. Enabling the Busy on Busy Function[...]
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Page 78
Room Monitori ng (Baby Moni tor) 78 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Y ou can disable t he fun ction by simpl y hangi ng up the hand- set of t he te leph on e at whi ch you enable d i t. Dial th e num ber of t he exte nsion to list en in at an exte nsion with room monit oring activat ed. After initi ating a room[...]
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Page 79
Advanced F eatures FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 79 10.3 Advanced Featur es Call Diver sion ov er FRITZ!Bo x F on Inco mi ng ca lls to t he FR ITZ !B ox Fon te lep ho ne s can b e d i- ver ted to a diffe rent exte nsion or to an external nu mber. In cont rast to ca ll di ve rsi on ov er FRI TZ! B ox Fon , th e[...]
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Page 80
Call D ivers ion over FRITZ!B ox Fon 80 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Call Dive rsio n I mme dia tely (Wit ho ut R i ngin g) Ca ll Diversion After the Thir d Ring Call Di v er s io n W h e n Bu s y Ca ll Diversion After the Thir d Ring or When Busy N Pick up the handset. r41 Ex t. s XNo./Ext. s Dial the seque[...]
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Page 81
Call Diversion over FRITZ !Box F on FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 81 Cal l Diversion Im mediately by Ring ing Dis abling C all Divers io n N Pick up the handset. r45 Ext. s XNo./Ext. s Dial the s equence shown at lef t. r91ss Save your settings if desir ed by dialing the sequenc e s hown at left. O Hang up the[...]
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Page 82
T hree-P arty Conference Call 82 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Thr ee-Pa rty Confer ence Ca ll FRIT Z!Box Fon allo ws you to hold telep hon e conferences with two other peop le at onc e. Tw o extern al and one int ernal p ar- ty , or two internal and one external party can cond uct a con- ference call with ea[...]
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Page 83
Using FRITZ!Bo x F o n F e atures on the Analog Line FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 83 Using FR ITZ!Box Fon Features on the A nalog Line When FRI TZ!Box F on is connected to an analog line, a feature can be activ ated directly at the swit ching st ation only if the line is s et for th is kind of configu ration.[...]
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Page 84
Call F orw arding ( Call Div ersion via the Central Excha nge) 84 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone C al l Forw ardin g Immedia te ly Inc omin g cal ls f or the giv en MSN ar e always diverted imme- diatel y to the specifi ed nu mber. Call for warding can o nly be used to forward incoming calls to an exte rnal li[...]
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Page 85
Call F orw arding (Cal l Dive rsion via th e Central Exchange) FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 85 Dis able C al l Fo rwar ding Imme diat ely f or Y our Ext ension’s Outgoing Caller ID Disabl e Ca ll Forwar ding Immediately f or Any MSN Dis able C al l Fo rwar ding Imme diat ely for Al l M SNs Call For wa rd i [...]
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Page 86
Call F orw arding ( Call Div ersion via the Central Excha nge) 86 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Ca ll F or war ding When Busy f o r Y our Exten sion’s Ou tgoing Call e r I D Ca ll F orwar ding When Busy for Any M SN Ca ll F orwar ding When Busy for Al l MSNs Disabl e Ca ll Fo rwarding When Busy for Y our Ex[...]
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Page 87
Call F orw arding (Cal l Dive rsion via th e Central Exchange) FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 87 Disabl e Ca ll Forwar ding When Busy for All MSNs Call Fo r wa rdi ng De la ye d Inc oming call s are f orwarded to the spe cified nu mber if not answered at the numbe r originally dialed within 20 seconds (about f [...]
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Page 88
Caller ID Su ppression for Ou tgoing Calls ( CLIR) 88 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Disable C all Forwarding Delayed for Y our Extension’s Outgoing Caller ID Disable C all Forwarding Delayed for Any MSN Disable Cal l Forwarding De layed for All MSNs Caller ID Su ppr ession for Outgoing Calls (CLI R) The C L[...]
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Page 89
Displaying the Incomi ng Caller ID (CLIP) FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 89 Enab ling CLIR P erman ently Disab ling CLIR Perm anently Disp laying t he Incom ing Ca ller ID (CLI P) The CLIP (C alling Line Identif ication Present ation) fu nction makes the nu mbe r of calle rs—ext ernal a nd i nterna l—visibl[...]
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Page 90
Connected Line Identification R estriction and Presentation (COLR / COLP) 90 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Disabling CLIP Connec ted Line Iden tific ation Rest rict ion and Pr esentation (COLR / COLP) By default, a caller’s display always shows the Multi ple Sub - sc riber Nu mber (MS N) of t he ext ens ion[...]
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Page 91
Connected Line Iden tification Restriction a nd Presentation (COLR / COLP) FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 91 Enabling C onnected Line Id entif ication Restri ction Perma nently T o permanen tly dis able tran s miss ion of the conn ected lin e’s numbe r (C OLR), proceed as follows: Enabling C onnected Line Ide[...]
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Page 92
Call W aitin g 92 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Call W aiting Enable the “Call Waiting” feature to be noti fied du ring a call if a se co nd call er is di a li ng you r l in e . An aco us ti c sig na l in your telep hone hand set not ifies you t hat a second call is waitin g. Y ou can accept the c onnecti[...]
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Page 93
Explic it Call T ransfer (ECT) FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 93 Expli cit Call T rans fer (E CT) With thi s feat ure you c an c onnect two extern a l parties with e a c h o t h e r , w h e n o n e c o n n e c t i o n h a s b e e n a c t i v e a n d t h e othe r ha s been on ho ld. Then y ou c an end y our own [...]
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Page 94
Expl icit C all T ransf er (E CT) 94 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Explicit Ca ll T ransfer fr om a Three-party Co nferenc e Ca ll N Pick up the handset. M Dial the exter nal number of the first par ty. T alk. R Press the Hold button. M T o dia l a second call, simply dia l eith er the desired extension numbe[...]
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Page 95
One-tim e Expli cit (Exter nal) Call T ransfer FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 95 One-ti me Ex plicit ( External) Call T r ansfe r Explicit C all T ransfer (ECT) i s an I SDN feature that must be e n- a b l e d b y y o u r I S D N p r o v i d e r a n d t h u s u s u a l l y i s s u b j e c t t o extra c harges. [...]
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Page 96
Call-back on Busy (CCBS) 96 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Call -back on Busy (CCB S) W h e n y o u d i a l a n u m b e r a n d i t i s b u s y , e n a b l e t h i s f e a t u r e . A s s o o n a s t h e l i n e i s f r e e , y o u r t e l e p h o n e r i n g s f o r 20 seconds, a s it would for an external ca[...]
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Page 97
Suspend/Resume FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 97 This comman d can be activate d fi ve tim es for each port . T o enab le this fea tur e, proc eed as f ol low s: Callback requests can a lso be dele ted ma nua lly, with t he oldest callba ck reque st be ing de lete d fi rst. Suspe nd/Re sume The “Suspe nd/Resu[...]
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Page 98
Call T ra cing (MCID) 98 FRIT Z!Box F on 5124 – 10 Configuration and Operation by T elephone Y ou will hear an ac knowledgement tone to indicate th at the call has be en su ccess fu lly su sp en de d. If yo u hea r t he fa il ure tone, this may indicate that you made a mistak e, or that the Suspend/Resume feature is not enabled on your li ne. It [...]
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Page 99
Using K eypad Messages FRITZ!Box F on 5124 – 10 Configuration and Operation by T elephone 99 Entering Keypad Messages on an Extension wit h Automa tic Outsid e Dialing Entering Keypad Messages on an Extension without Automatic O utside Dialing N Pick up the handset. sr Seq Dial the sequence shown at left . “Seq” stands for the keypad sequence[...]
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Page 100
Customer Service Guide 100 FRITZ!Box Fon 5124 – 11 Customer Service Guide 11 Customer Service Guide A VM provides numerous sources of information to assist you shoul d any quest ions or prob lems arise. Here y ou wil l find the im por tant informat ion you need, in the form of manuals, updates and suppor t. In many cases problems which a rise dur[...]
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Page 101
Infor ma tion in the Inte rne t FRITZ!Box F o n 5124 – 11 Customer Service Guide 101 11.2 Informati on in the Internet On its web site AVM presents comp rehensive information on all AV M produ cts as well as new product announce- ments and new produc t versions. Fr equentl y Asked Qu estions ( F AQs) W e w o u l d li k e t o m a k e o u r pr o d [...]
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Page 102
Support from the A VM Service T eam 102 FRITZ!Box Fon 5124 – 11 Customer Service Guide 11.4 Support fr om the A VM Service T eam S h o u l d p r o b l e m s w i t h y o u r F R I T Z ! B o x F o n a r i s e , w e r e c o m - mend taking th e following steps: 1. If you h ave quest ions about starting ope ration of y our FRITZ! Box Fon, please cons[...]
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Page 103
Support by F ax FRITZ!Box F o n 5124 – 11 Customer Service Guide 103 to open t he e-mail supp or t for m. Fill ou t the form and se nd it to AV M support by c lic king the “Send” b utton. Our Sup- port team will respond by mail a s quick ly as possible. Support b y F ax If necessary, you can reach A VM Suppor t at the fax numb er: +49 (0)30 /[...]
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Page 104
Product Details 104 FRITZ!Box Fon 5124 – 12 Product Details 12 Product Detai ls This cha pte r p rovid es yo u with p rod uct deta ils on FRI TZ! Box Fon. Y ou receive detaile d technical data an d infor mation on the LED s. 12.1 LEDs FRITZ!Bo x F on The LEDs on your F R IT Z ! B ox Fon indicate the follow ing con d it i o ns: LED Stat e Eve nt T[...]
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Page 105
Audible Signals FRITZ!Box F on 5124 – 12 Product Details 105 12.2 Audib le Signals The following diagram il lustrates the duration and intervals of the various handset an d ring signals on the conne cted telep hon es. Handset and ring patterns on FRI TZ!Box Fon 12.3 Cables and Sockets See the informat ion in the fo llowing sec tion on the individ[...]
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Page 106
Network Cable 106 FRITZ!Box Fon 5124 – 12 Product Details DSL C able Exten sion T o extend th e gray e nd of th e combi ned cable, t he o ne labeled „DSL“, you will ne ed t he follo wing comp onent s: z 1 standard network cable z 1 standard RJ45 CA T5 d ouble coupling All components a re available from specialized vend ors. Remember that the [...]
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Page 107
T echni cal Specifi cations of FRITZ !Box Fon FRITZ!Box F on 5124 – 12 Product Details 107 12.4 T echnical Spec ific atio ns of FRITZ !Box Fon Ports and In terf aces z DSL / fixed line DSL modem in acc ordanc e with the stand ard ITU G. 9 92.1 Annex B (G.dtm), ITU G. 992. 5 Annex B (ADSL2+), ITU G. 994.1 (G.hs) Fixed line for connecting to the an[...]
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Page 108
FRITZ!Box F on – Index 108 Inde x A ADSL2 + 107 alarm 69 alternatin g between call s 72 analog terminal equipment 22 B baby monitor 77 bandwidth man agement 40 busy on bu sy 77 busy on busy. see reje cting calls when busy C cab le s 105 network 10 call diversion 79 call diversion via the central exc hange 83 call forwarding 83 call tracing (MCID)[...]
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Page 109
FRITZ!Box F on – Index 109 I inform ation in the Inte rnet 101 install ation hel p 1 0 install ation prerequisites 10 Internet ac count info rmation 24 Internet telephony 36 , 39 IP address 57 dynamic 2 5 IP m as quer adi ng 107 K keypad messages 98 L LED 104 LEDs 104 , 107 M Mac OS X 61 MCID, see call tracing N NA T 10 7 network cable 10 , 106 n[...]
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Page 110
110 FRITZ!Box Fon 5124 – Declaration of CE Conformity Decla r ati on of CE Conformity herewith declares that the product complies wit h the following direct ives: The following norms were consulted to assess conformity: z EN 609 50-1:20 01/A11 z CTR 3/1998.06.1 7 z ETSI TS 101 388 z ITU-T G. 992. 1 z ITU-T G. 992.5 z ITU- T G. 994.1 z ETSI ETR 32[...]