English dropdown-ico

Avocent 280ES manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Avocent 280ES, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avocent 280ES one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Avocent 280ES. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Avocent 280ES should contain:
- informations concerning technical data of Avocent 280ES
- name of the manufacturer and a year of construction of the Avocent 280ES item
- rules of operation, control and maintenance of the Avocent 280ES item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avocent 280ES alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avocent 280ES, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avocent service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avocent 280ES.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Avocent 280ES item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Installer/User Guide F or models: 1 40E S 1 80E S 280E S 1 1 60E S 2 1 60ES 4 1 60E S OutLook ES Series[...]

  • Page 2

    INSTRUCTIONS The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to th[...]

  • Page 3

    OutLook ES Series Installer/User Guide Avocent, the Avocent logo and “The Power of Being There” are trademarks of Avocent Corporation. OSCAR is a registered trade- mark of Apex Inc. All other marks are trademarks or registered trademarks of their respective owners. © 2001 Avocent Corporation. All rights reserved.[...]

  • Page 4

    USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are de[...]

  • Page 5

    T able o f Cont ent s Chapter 1: Product Overview OutLook ES Features and Benefits . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 2: Installation Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rack Mounting your OutLook ES Unit . . . .[...]

  • Page 6

    [...]

  • Page 7

    Contents 1 Product O v er view OutLook ES Features and Benefits . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5[...]

  • Page 8

    [...]

  • Page 9

    Chapter 1: Product Overview 3 Chapter 1: Product Overview OutLook ES Features and Benefits Avocent’s family of OutLook switches allows you to control up to 256 computers from one keyboard, monitor and mouse. Out Loo k s wit ches a re ava ilable in singl e or m ultius er ver sions and are e asily cus tom ize d t o fit your p articu lar netwo rk an[...]

  • Page 10

    4 OutLook ES Series Installer/User Guide FLASH upgradable The OutLook ES is FLASH upgradable. This allows you to update your firmware at any time through a simple serial connection to ensure that your OutLook system is always running the most current version available. Built-in scanning capabilities A built-in scanning feature allows you to automat[...]

  • Page 11

    Chapter 1: Product Overview 5 Figure 1.2: OutLook ES Model Comparison Safety Precautions T o a vo id p o te nt ia l vi d eo a nd /o r k ey bo ar d pr o bl em s wh en us in g Av oc e nt p ro du ct s : • If the b uil din g has 3-phase AC pow er , ens ure tha t the com puter an d moni t or are on the sam e phas e. F or b est re sults, the y sho uld [...]

  • Page 12

    6 OutLook ES Series Installer/User Guide Rack mount saf ety considerations • Elev ated Am bient T emperature: If inst alled in a closed rack assembly , t he operation temperature of t he rack environment may be grea t er than room ambient. Use care not to exceed t he rated maximum ambient temperature of the unit . • Reduced Air Flo w: Inst alla[...]

  • Page 13

    Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rack Mounting your OutLook ES Unit . . . . . . . . . . . . . 9 Installing a 4- or 8-Port Switch . . . . . . . . . . . . . . . . . . 11 Installing a 16-Port Switch . . . . . . . . . . . . . . . . . . . . . . 13 Installing a Multiple Switch System . . . . . .[...]

  • Page 14

    [...]

  • Page 15

    Chapter 2: Installation 9 Chapter 2: Installation Getting Started Before installing your OutLook system, refer to the lists below to ensure that you have all the items that shipped with the OutLook as well as all other items necessary for proper installation. Supplied with the OutLook Your OutLook switch package contains the following items: • Ou[...]

  • Page 16

    10 OutLook ES Series Installer/User Guide CA UTI ON P ower C on side rati ons : C on nec t onl y to the p ower s ourc e sp eci e d on th e uni t. Wh en mul tip le el ec tri cal c om pon ents a re in st all ed in a r ack , a ss ure th e tota l co mpo nent p ower rat ing s do not e xce ed ci rcu it ca pa bili tie s. O ver lo ade d power s our ce s[...]

  • Page 17

    Chapter 2: Installation 11 Installing a 4- or 8-Port Switch (140ES, 180ES and 280ES models) The diagram below illustrates one possible configuration for your 4- or 8-port switch. Follow the step-by-step instructions to properly install your new OutLook switch. Figure 2.2: 8-Port Installation Example WAR N IN G : T o re duc e the r isk o f ele ctr i[...]

  • Page 18

    12 OutLook ES Series Installer/User Guide T o install a 4 - or 8-port switch: 1 . Prepare the loc ation for the swit ch. See Rack Mounting your OutLook ES Unit in this c hapter if y ou are rac k mounting t he unit. 2. Selec t cables with appropriate c onnect ors and length. ( See Appendix B for cable specic ations.) NO TE : C ab le le ngt h af f[...]

  • Page 19

    Chapter 2: Installation 13 Installing a 16-Port Switch (1160ES, 2160ES and 4160ES models) The diagram below illustrates one possible configuration for your 16-port switch. Follow the step-by-step instructions to properly install your new OutLook switch. Figure 2.3: 16-Port Installation Example WAR N IN G : T o re duc e the r isk o f ele ctr ic sh o[...]

  • Page 20

    14 OutLook ES Series Installer/User Guide T o install a 1 6-port switch: 1 . Prepare the loc ation for the swit ch. See Rack Mounting your OutLook ES Unit in this c hapter if y ou are rac k mounting t he unit. 2. Selec t cables with appropriate c onnect ors and length. ( See Appendix B for specic ations.) All 1 6-port swit ches require one high [...]

  • Page 21

    Chapter 2: Installation 15 Installing a Multiple Switch System The following diagram illustrates one possible cascading configuration using your OutLook switch. Perform this installation if you want to add another switch to your existing system. Follow the step-by-step instructions to properly cascade your new OutLook switch. Figure 2.4: Multiple S[...]

  • Page 22

    16 OutLook ES Series Installer/User Guide Checklist of Steps for Adding a Secondary Switch At the Primary Switch At the Secondary Switch 1 . Select its location. 2. Connect cables to station connections. 3. Connect cables to a port. 4. Plug in power cord. 5. Power up switch. 6. Assign specic device types. 7 . Connect servers. 8. Power up servers[...]

  • Page 23

    Chapter 2: Installation 17 9. If a secondary swit ch was previously used as a primary switch, reset OS CAR sett ings by doing the following: a. A t t he primary switch, press Print Screen t o open the Main dialog box. Select t he port number of the secondary swit ch. b. Press Print Screen again to gain ac cess t o the Main dialog box on the seconda[...]

  • Page 24

    18 OutLook ES Series Installer/User Guide Powering up the OutLook Switch System The switch must be powered up before the attached servers since the switch stores mouse and keyboard connection and rate data for each server. The switch uses this information to initialize the keyboard and mouse interfaces of the servers. If the servers are turned on b[...]

  • Page 25

    Contents Viewing and Selecting Ports and Servers . . . . . . . . . . . 21 OSCAR Navigation Basics . . . . . . . . . . . . . . . . . . . . . . 23 Setting up OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Resetting your Keyboard and Mouse . . . . . . .[...]

  • Page 26

    [...]

  • Page 27

    Chapter 3: Basic Operations 21 Chapter 3: Basic Operations Viewing and Selecting Ports and Servers Use the Main dialog box to select, control and configure servers in your OutLook system. T o access the Main dialog box: Press Print Screen to start OSCAR and gain access to the Main dialog box. Figure 3.1: Main Dialog Box Viewing the Status of your S[...]

  • Page 28

    22 OutLook ES Series Installer/User Guide Selecting Servers Us e t he Mai n d ial og box to se lec t s erv ers . W hen yo u s ele ct a s erv er, th e O utL ook sw itc h r eco nfi gur es the ke ybo ard an d m ous e t o t he set tin gs for th e s ele cte d s erv er. T o select servers: 1. Double-click the server name or port number. - or - If the dis[...]

  • Page 29

    Chapter 3: Basic Operations 23 OSCAR Navigation Basics Use the following keystrokes to navigate though OSCAR. This Keystroke Does This Print Screen Opens OSCAR. (T o print a screen, see Sending the Print Screen Keystr oke in Chapter 3.) F1 Opens the Help screen for the current dialog box. Escape Closes the current dialog box without saving changes [...]

  • Page 30

    24 OutLook ES Series Installer/User Guide Setting up OSCAR You can configure your OutLook system from the Setup dialog box. Use the Scan, Menu, Flag, Security and Broadcast options to manage routine tasks for your servers. Use the Devices and Names options when initially setting up your switch system to assign device types and to identify servers b[...]

  • Page 31

    Chapter 3: Basic Operations 25 Assigning Server Names Use the Names dialog box to identify servers by a unique name that makes sense to you and reset names back to the default settings. T o access the Names dialog box: 1 . Press Print Screen . The Main dialog bo x will appear . 2. Click Setup - Names . The Names dialog box appears. Figure 3.3: Name[...]

  • Page 32

    26 OutLook ES Series Installer/User Guide Changing the Display Behavior Use th e M enu dialo g box to cha nge the s erver displa y orde r, set th e Dela y Time for OS CAR af ter pr essing Print Scree n a nd cha nge th e swit ch con nectio n mode . T o access the Menu dialog box: 1 . Press Print Screen . The Main dialog bo x will appear . 2. Click S[...]

  • Page 33

    Chapter 3: Basic Operations 27 Preemptive to hav e the OutLook allow any user to selec t any serv er at any time; a request from anot her user disconnec ts t he current user . 2. Click O K . Setting up a Scan Pattern In scan mode, the switch automatically scans from port to port (server to server). Each user can scan the entire system sequentially [...]

  • Page 34

    28 OutLook ES Series Installer/User Guide T o remove a server from the scan list : 1 . In the S can dialog box, click t he serv er t o be remov ed. 2. Press Delete . — or— Press Shift+Delete to remov e the selec ted server and all entries below it. 3. Click O K . T o set up a custom scan pattern: 1 . In the Scan di alo g b ox , ty pe the nam e [...]

  • Page 35

    Chapter 3: Basic Operations 29 Controlling the Status Flag The status flag displays on your desktop and shows the name or port number of the selected server or the status of a particular port. Use the Flag dialog box to display the flag by port number or by server name, limit the time the flag displays, change the flag color, make the flag transpar[...]

  • Page 36

    30 OutLook ES Series Installer/User Guide 5. T o position t he status ag on t he desktop: a. Click Set P osition t o gain acc ess to t he P osit ion Flag screen. Figure 3.7: Position Flag b. Left clic k on the tit le bar and drag to t he desired location. c. Right clic k to return t o the Flag dialog box. NOTE : Change s m ade t o the ag posi[...]

  • Page 37

    Chapter 3: Basic Operations 31 Passw ords can be up t o 1 2 c haract ers long and are case sensit iv e. Legal charac ters are: A-Z, a-z, 0-9 and (spac e). 3. In the Repeat bo x, t ype the password again and press Enter . 4. Click O K . T o password protect your user station: 1 . Set your passw ord as described in t he previous procedure. 2. Selec t[...]

  • Page 38

    32 OutLook ES Series Installer/User Guide T o enable the screen saver mode with no password protection: 1 . If y our st ation is passw ord prot ect ed, perform the previous procedure rst . 2. Now select Enable Screen S av er . 3. Type the number of minutes for Delay T ime (from 1 to 9 9) t ha t y ou want to delay ac tiva t ion of the sc reen sav[...]

  • Page 39

    Chapter 3: Basic Operations 33 Figure 3.9: Broadcast Dialog Box NO TE : B roa dc ast ing Key st roke s - Th e keybo ar d sta te mus t be id enti ca l for a ll se r ver s re cei vin g a bro adc as t to inte rp ret key stro kes i den tic all y. Spe ci c all y , t he C aps L ock a nd Num L oc k mod es mu st b e the s ame o n all key boa rd s. W hil[...]

  • Page 40

    34 OutLook ES Series Installer/User Guide T o turn broadcasting on or off: F ro m t h e C om m an d s m en u , c li c k t o e na b le or di s ab l e t he Br o a dc a st Ac t iv e c h ec k bo x . Using Snapshot Snapshot saves the keyboard and mouse information of the servers that are powered up. The OutLook switch uses this information to initialize[...]

  • Page 41

    Chapter 3: Basic Operations 35 Displaying Version Information Use the Version dialog box to display the version number of the firmware as well as keyboard and mouse information for the currently selected server. This information facilitates system troubleshooting and support. For optimum performance, keep your firmware current. T o display version [...]

  • Page 42

    36 OutLook ES Series Installer/User Guide[...]

  • Page 43

    Contents Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . . . . 39 Accessing OSCAR at a Secondary Switch . . . . . . . . . . 40 Scan Behavior with a Multiuser Cascaded System . . . . . . . . . . . . . . . . . 40 Broadcasting to Cascaded Configurations . . . . . . . . . 42 4 Adv anced Operati ons[...]

  • Page 44

    [...]

  • Page 45

    Chapter 4: Advanced Operations 39 Chapter 4: Advanced Operations Assigning Device Types Us e t he Dev ice s d ial og box to as sig n d evi ce typ es to eit her ma ke you r p rim ary sw itc h a war e o f a se con dar y s wit ch or to del ete a dev ice fr om the Ma in dia log bo x. T o access the Devices dialog box: 1 . Press Print Screen . The Main [...]

  • Page 46

    40 OutLook ES Series Installer/User Guide 3. Choose one from the following : • No Device: If no switch or server is a t tac hed and y ou want to delete it from the list of devic es in the Main dialog box • Computer : If a serv er is att ached (default sett ing) • P ort number: If a secondary swit ch is attac hed, select t he num ber of ports [...]

  • Page 47

    Chapter 4: Advanced Operations 41 Scan Mode Behavior Full Connection User has k eyboard and mouse control. W atch Connection User sees video only; has no keyboard or mouse control. Skip Connection User cannot select the server because access is unavailable. Either the port connection is in use or the power is turned off to the port. Scan Behavior E[...]

  • Page 48

    42 OutLook ES Series Installer/User Guide Broadcasting to Cascaded Configurations Broadcasting to a cascaded configuration requires special consideration at both the primary and secondary switches. Follow these step-by-step instructions to properly configure your system for cascaded broadcasting. T o set up servers attached to secondary switches: 1[...]

  • Page 49

    Chapter 4: Advanced Operations 43 4. From the Commands menu, c lick the Broadc ast A c tive checkbox to act iva t e the broadc ast mode for the primary swit ch. 5. From a user station att ached to t he primary switc h and connec ted to t he secondary swit ch, type t he information and/or select t he mouse mov ement s y ou want to broadcast . NO TE [...]

  • Page 50

    44 OutLook ES Series Installer/User Guide[...]

  • Page 51

    Contents Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . . . . 47 Appendix B: Technical Specifications . . . . . . . . . . . . . 48 Appendix C: Technical Support . . . . . . . . . . . . . . . . . . 49 Appendix D: Connecting the 280ES DC Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Appendix E: Troubleshooting [...]

  • Page 52

    [...]

  • Page 53

    Appendices 47 Appendices Appendix A: FLASH Upgrades OutLook Firmware Upgrade Instructions Yo u c an upd ate th e f irm war e o f y our Ou tLo ok swi tch by us ing a spe cia l u pda te ut ili ty pro vid ed by Avo cen t. Thi s u til ity au tom ati cal ly con fig ure s t he por t co mmu nic ati ons se tti ngs to al low di rec t d own loa din g f rom t[...]

  • Page 54

    48 OutLook ES Series Installer/User Guide Appendix B: Technical Specifications Product Specications Dimensions Model 1 40ES , 1 80ES, 280ES , 1 1 60ES , 2 1 60ES , 4 1 60ES Height 1 .75 in (4.5 cm) Depth 8.00 in (20.3 cm) Width 1 7 .00 in (43.2 cm) W eight 1 40ES 5.25 lb (2.38 kg) 1 80ES 5.25 lb (2.38 kg) 280ES 5.7 0 lb (2.60 kg) 1 1 60ES 5.7 0 [...]

  • Page 55

    Appendices 49 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1 . Check t he pertinent sect ion of the manual t o see if the issue c an be resolv ed [...]

  • Page 56

    50 OutLook ES Series Installer/User Guide Appendix D: Connecting the 280ES DC Switch Use only #18 AWG stranded wire UL 1007 or UL 1015. The maximum length should not exceed 10 meters (32.8 feet). WAR N IN G : A lways d isc on nec t powe r befo re ch ang ing a ny wir ing . T o re duc e th e ris k of el ect ric s hoc k or da mag e to the e qui pme nt[...]

  • Page 57

    Appendices 51 Appendix E: Troubleshooting VIDEO No OSCAR or video at server Check for loose video cable connection or bad video cable. Conrm Devices, Names and Flag settings. Reset settings to default in these dialog boxes. No OSCAR at primar y switch On the front panel of the switch, conrm that the LED lights (if applicable). Reconnect the p[...]

  • Page 58

    52 OutLook ES Series Installer/User Guide KEYBOARD Conso le keyboa rd is not worki ng or cannot star t OSCAR Ensure that Delay Time is off. Click Setup - Menu, T ype 0 secs for Delay Time. Check keyboard operation. See if the Num Lock and Caps Lock keys light. Keyboard worked , but then stopp ed working with one ser ver Check for loose k eyboar d c[...]

  • Page 59

    Appendices 53 ST A TUS SYMBOLS No or shows nex t to ser ver number or name Check for loose k eyboard cable connection between server and switch. Di sc on ne ct a n d re co nn ect t he k ey bo ar d ca bl e at th e sa me po rt n u mb er on t he s wi tc h. Restart OSCAR: Press Escape or click X in Main dialog box to exit OSCAR. Then press Print Screen[...]

  • Page 60

    54 OutLook ES Series Installer/User Guide FIRMWARE UPDA TES Firmwar e doe s not download Check for loose cable connections. Replace serial cable. Check that the serial cable is connected to the COM port on the server and to the serial port on the switch. Downlo ad timed out Conrm that the correct port was selected. If another pr ogram is using t[...]

  • Page 61

    Appendices 55[...]

  • Page 62

    [...]

  • Page 63

    LIMITED WARR ANTY A vocent Corporation warrants to t he original ret ail purchaser that this produc t is and will be free from defec ts in materials and w orkmanship for a period of 1 2 mont hs from the date of purchase. A ddit ionally , all A vocent product s carry an uncondit ional thirty- day satisfac tion guarant ee. If, for any reason, y ou ar[...]

  • Page 64

    590- 203-00 1 Rev . A For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 8 7 1 Avocent Asia Pacic Singapore Branch Ofc[...]