Avocent CCM manual

Installer/User Guide For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-434-00 1B Avocent International Ltd. Avocent House, Shannon Free Z one Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 8 7 1 Avocent Asia Pacifi c Singapor[...]

INSTRUCTIONS T hi s sy mb ol i s i n te nd ed t o al er t th e us er t o th e pr es en ce o f im p o rt an t op er at in g an d m ai nt en an ce ( se r v ic in g) i ns tr uc t i on s in t he l it e r at ur e ac co mp an y i ng t he a pp li an c e . DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous [...]

CCM Inst aller/User Guide A voc ent, the A vocent logo, The Powe r of Being There and A VW orks are registered trademarks of A vocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2005 A vocent Corporation. All rights reserved. 590-434-001B[...]

USA Notification W ARNING: Changes or modifi cations to this unit not expressly approve d by the party res ponsible for co mpli- ance could void the user’ s aut hority to operate the equipment. NOTE: This equipment has been test ed and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limi t[...]

iii Table of Contents List of Figures ................ ................ ............. ................ ............. ................ ................ ...... vi i List of Tables ............... ................ ............. ................ ............. ................ ................ ........ .. ix Chapter 1: Product Overview .. ...... .......[...]

iv CCM Installer/User Guide Session sharing .................... ...................... .......................... ...................... .............. ........ ......... 23 CLI Mode ................ ...................... ............... ...................... .......................... .................. .... ........... ... 26 Ending Device Ses[...]

Table of Contents v Port History command....................... .............. ......................... ....................... .............. ........ ... 59 Port Logout command ......... ................................................................... ............ ........... ......... .. 59 Port NFS command........... .......................[...]

vi CCM Installer/User Guide SPC Command ................... ....................... .............. ...................... ............... ...................... . .......... ... 85 SPC Socket Command ....... ............................ .............................................................. ............ ........ 85 User Commands ...........[...]

vii List of Figures Figure 2.1: CCM1650 Appliance Front Panel .................................................... ........... ............ ....... 5 Figure 2.2: CCM1650 Appliance Back P anel ............. ................................................... ............ ....... 6 Figure 2.3: CCM4850 Appliance Front Panel ...........................[...]

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ix List of Tables Table 2.1: CCM4850 Appl iance LAN LED Values ........... .......................................... ...................... 7 Table 3.1: Appliance Feature Reference ................ ...................... ............... ......................... ........... 14 Table 3.2: Default Port Settings .............. .......................[...]

x CCM Installer/User Guid e Table 5.15: Server FLASH Command Parameters ... ...................... .............. .......................... ........ 67 Table 5.16: Server Init Command Parameter .. .......................... .............. ......................... .............. 68 Table 5.17: Server PPP Command Parameters ........................[...]

List of Tabl es xi Table 5.43: User Delete Command Parameter ....................... ......................... .......................... ..... 88 Table 5.44: User Logout Command Parameter ...................... ......................... .......................... ..... 89 Table 5.45: User Set Command Parameters ........................ ...........[...]

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1 CHAPTER 1 Product Overview Features and Benefit s Overview The CCM console management appliance provides non-blocked access and control for devices such as serial-managed Linux (or other UNIX) servers, routers, powe r man a gement devices and firewalls. This includes Avocent SPC po wer control devi ces that prov ide advanced power managemen t. ?[...]

2 CCM Installer/User Guid e User authentication and dat a security The CCM user database supports up t o 64 user accoun ts, which include username s, passwords and/ or keys, plus specifications of access rights/leve ls to CCM appliance ports and commands. User definitions may be changed at a ny time. You may choose to have user access authenticated[...]

Chapter 1: Product Overview 3 • Reduced Airflow: In stallation of the equip ment in a rack should be such that the amount of air- flow required for safe operation of the equipment is not compromised. • Mechanical Loading: Mounting of the equipment in the rack shou ld be such that a hazardous condition is not achieved due to uneven m echanical l[...]

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5 CHAPTER 2 Installation and Configuration Hardware Overview This section describes the CCM appl iance LEDs, buttons and connectors. CCM850 and 1650 appliance hardware Figure 2.1 shows the front panel of a CCM1650 a ppliance. (The front panel s of the CCM850 appliance and the CCM1650 appliance contain the same LEDs and buttons.) Figure 2.1: CCM1650[...]

6 CCM Installer/User Guid e Figure 2.2: CCM1650 Appliance Back Pan el The back panel contains: • RJ-45 port connectors for serial cabling (the CCM850 appli ance has 8 port connectors, the CCM1650 appliance has 16 port conn ectors). The port number is adjacent to each connector . • A LAN connector for a 10BaseT or 100BaseT interface cable. • A[...]

Chapter 2: Installation and Configuration 7 Figure 2.4 shows the back panel of a CCM4850 appliance. Figure 2.4: CCM4850 Appliance Back Pan el The back panel contains: • The AC line cord connector . • Outflow openings for the tw o internal fans. • A DB-9 DEBUG POR T connector . This port should be used on ly on the advice and with the guidance[...]

8 CCM Installer/User Guid e 3. Attach a LAN interface cable to the LAN conn ector on the CCM appliance. A CA T 5 cable is required for 100BaseT operation. For CCM4850 appliances, a CA T 6 cable is required for 1000BaseT operation. 4. Insert the power cord into the back of the CC M appliance. Insert the other end of the power cord into a grounded el[...]

Chapter 2: Installation and Configuration 9 3. Y ou may verify that the BootP pro cess was successful with a ping command, which tests net- work connectivity . The ping command is entered as: ping <ip_address> For example, the following comm and tests th e network connectivity of a CCM appliance with the IP address 192.168.0.5. ping 192.168.0[...]

10 CCM Inst aller/User Guide Initial CCM appliance login The CCM appliance ships with a single user defined in its user datab ase. The first time you connect to the appliance, you are prompted for a username. T o log in to the CCM appliance for the first time: 1. At the Username prom pt, type Admin . There is no factory defa ult password for the A [...]

Chapter 2: Installation and Configuration 11 T o reboot the appliance in har dware: 1. Locate the recessed RESET button on the front of the CCM appliance. An opened paper clip may be used to depr ess the button. 2. Insert the opened paper clip in the recess, then depress the button. T o reboot the appliance with a comma nd: Issue a Server Reboot co[...]

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13 CHAPTER 3 Operations Overview The CCM console management appliance and its po rts are easily configured and managed to m eet your requirements for device co nnection, user authentication, access control, power status monitoring, port history informat ion display and Simple Network Management Protocol (SNM P) compliance for use with third party n[...]

14 CCM Inst aller/User Guide To update the boot or application firmware on the applian ce, use the Server FLASH command (page 67). The appliance may be rebooted or reinit ialized by pressing a button on the appliance or by issuing a command; see Rebooting and Reinitializing the CCM Appliance on page 10. Enabling/disabling fe atures Up dating the Ap[...]

Chapter 3: Operations 15 Configuring Serial Port Settings You may configure a CCM por t to support one of two types of target devices (TDs): SPC or console. For more information about SPC pow er contro l devices, see the SPC Installer/User Guide. A console TD may be a serial-managed Linux (or oth er Unix) server, router, firewall or other supported[...]

16 CCM Inst aller/User Guide group). One or more port groups may then be sp ecified in a user account. A group name may contain up to ei ght characters. Up to 8 port groups may be specified for a CCM850 app liance user, up to 16 port groups for a CCM1650 appliance user and up to 48 port groups for a CCM485 0 appliance user. For example, assume that[...]

Chapter 3: Operations 17 transmit, receive and error counts. When you request information about a single port and a user is currently accessing that port, th e display also includes the username, access rights and other information about the current session. When you request information abou t a single por t configured as TD=SPC, the display includ[...]

18 CCM Inst aller/User Guide St andalone third p arty T elnet client s You may use third p arty Telnet clients t o access the CCM appliance directly without AVWorks software. T o connect to a device using T elnet: Type telnet , followed by the CCM appliance IP addres s and the appropri ate TCP port, which by default is 3000 plus the physical port n[...]

Chapter 3: Operations 19 The optional Exclusive parameter requests exclusiv e access to the port. This is valid only if the port is not currently in use. See Session sharing on page 23 f or more information. If you do not specify a port, a menu will be disp layed, listing the ports th at are available for serial connection. Enter a port number or n[...]

20 CCM Inst aller/User Guide PPP dial-in may be used to access a remote CC M appliance that does not warrant a W AN (Wide Area Network) link to the Ethern et interface. The PPP dial-in may also be used to access a subnet containing remote devices in the event of a WAN lin k failure. In this case, t he PPP provides an alternate path to one or more r[...]

Chapter 3: Operations 21 SSH server keys When SSH is enabled for the fi rst time, all sessions are term inated and the CCM appliance generates an SSH server key. The key generation process may take up to three minutes. Th e key is computed at random and is stored in the CCM configuration database. In most cases, the SSH server key should not be m o[...]

22 CCM Inst aller/User Guide A user’s access rights are determin ed from the authentication method used. SSH key authentication always uses the access rights from the local user database. Dependi ng on the server authentication mode specified w ith the Server Security command, SSH password authentication will use either the access rights from the[...]

Chapter 3: Operations 23 T o enable SSH session access to the CCM applian ce: 1. Issue a Show Server Security command to ensure that you are using an authentication method other than None. SHOW SERVER SECURITY 2. Issue a Server SSH command with the Enable parameter . Y ou may also specify an authentica- tion method. SERVER SSH ENABLE AUTH=< auth[...]

24 CCM Inst aller/User Guide • The CCM1650 appli ance allows up to 32 total co ncurrent sessi ons, with up to four concurrent sessions per port. • The CCM4850 appli ance allows up to 96 total co ncurrent sessi ons, with up to four concurrent sessions per port. You may: • Disable sharing. In this case, only one session per port may be act ive [...]

Chapter 3: Operations 25 Example 2 - RU’s access level is equal to or higher th an SO’s access level Share mode = Disabled -or- SO is connected exclusively RU is prompted with preem ption choices E, N and D. If RU replies with E , then SO will be preempted/disconnected and RU wi ll be connected exclusively to the port. If RU replies with N , th[...]

26 CCM Inst aller/User Guide T o initiate a devic e session with exclusive access: At the Username: prompt, enter you r username, followed by an E or e . -or- If device connections from the console port are en abled, enter a Connect command, followed by a port number or name, then the Exclusive parameter. NOTE: A request for an exclusive connection[...]

Chapter 3: Operations 27 Ending Device Sessions T o end your session: Enter CLI mode and issue a Quit c ommand. - or - If you initiated the device session with a Connect comm and, enter CLI mode and issue a Disconnect command. - or - Allow the port to tim e-out due to inactivity. In this case, a notification message is issued and the serial CLI ses[...]

28 CCM Inst aller/User Guide T o add a user: Issue a User Add command. USER ADD < username > [PASSWORD=< pwd >] [SSHKEY=< keyfile >] [FTPIP=< ftpadd >] [KEY=< sshkey >] [ACCESS=< access >] [GROUP=< group1 >[,< group2 >... ]] You must specify a username. You must also specify a password or SSH user key[...]

Chapter 3: Operations 29 Access levels When you specify a user’s permissions, you may eith er indicate the individual rights as listed in Table 3.4 or you may indicate a predefined access level. The APPLIANCEADMIN and ADMIN levels are equivalent to the following individ ual specifications: • The APPLIANCEADMIN level is equivalent to P ALL, USER[...]

30 CCM Inst aller/User Guide 3. T o display the access rights and level for one or all users, issue a Show User command. SHOW USER < username >|ALL For more information, see Managing User Accoun ts on page 27 plus User Add command on page 87, User Se t command on pag e 89 and Show User command on page 83. Using Authentication Meth ods The CCM[...]

Chapter 3: Operations 31 No authentication When authentication is di sabled, users are not auth enticated. Telnet session s to serial ports are accepted immediately, and users are not prompted fo r a username or password. In this case, users are granted access only to the port to whic h they are connected, including Break access. Connections to the[...]

32 CCM Inst aller/User Guide 2. Issue a Server Security co mmand, using the Authenticatio n paramet er to specify the authentication method. Use the Encrypt parameter to enable pl ain text T elnet connections, SSH connections or both. SERVER SECURITY AUTHENTICATION=< auth > ENCRYPT=< conns > You may optional ly specify both RADIUS and l[...]

Chapter 3: Operations 33 Managing Port History Each CCM appliance serial port has a circular history buffer that contai ns the latest 64K bytes of data received from the attached serial device. You may enable the NFS feature, which will wr ite buffered data to a file on an NFS server. Port history in fo rmation may be useful for auditing and troubl[...]

34 CCM Inst aller/User Guide The following examples assume the user is in port history mode. The following command searches the history buff er in the upward dir ection for the string Abort Process. PORT HISTORY> s -u “Abort Process” The following command searches the history buffer for the string Process, ignoring case. PORT HISTORY> s -[...]

Chapter 3: Operations 35 • If Clear is specified, the port history buffer is clea red and all data is d iscarde d at the end of a session. • If Keep is specified, the port history buffer’ s co ntent is retained at the end of a session. T o clear and discard all dat a in a port history buffer: Issue a Clear command while y ou are in port hi st[...]

36 CCM Inst aller/User Guide The valid file types are: • Linear - A file will be opened for writing at the end (appended); thi s is the default • Daily - A new file will be created every midnight By default, the TCP network protocol is used fo r communications betw ee n the CCM appliance and the NFS server. You m ay use the Protoco l parameter [...]

Chapter 3: Operations 37 be also be unique for each day. You may use the substitu tion strings listed in Table 3.7 as part of the filename specification , regardless of the file type. If you do not specify a filename, the default is interpreted according to the configured file type: • If the file type is linear , the default is equiva lent to P%#[...]

38 CCM Inst aller/User Guide If you specify a nondefault filename, and later attemp t to change the file type from linear to daily , the request will be rejected if the filename speci fication does not include a date substitution string. When writes will occur When you enable NFS on a port, yo u may configure a buffer size and a time interval, whic[...]

Chapter 3: Operations 39 Managing the CCM Appliance Using SNMP The CCM console management appliance provides a set of commands that create and manage SNMP structures for use by third party network management products. These comm ands cover the following operat ions: • Enabling and disabling SNMP UDP port 161 SNMP processing • Defining read, wri[...]

40 CCM Inst aller/User Guide When you define at least one SNMP manager, SNMP requests are proces sed if they are from one of the defined SNMP managers. If a request is not from one of the defined SNMP managers, th e SNMP request is discard ed. 2. T o delete an SN MP management enti ty addre ss, issue a Server SNMP Manager command with the Delete pa[...]

Chapter 3: Operations 41 2. T o delete an SNMP trap desti nation address, issue a Server SNMP T rap Destination command with the Delete parameter and the dest ination’ s IP address. SERVER SNMP TRAP DESTINATION DELETE < ip_address > For more information, see Server SNMP Trap Destination comm and on page 75. T o add, copy or delete port aler[...]

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43 CHAPTER 4 Using CCM Appliance Commands Accessing the CLI You may access the CLI in three ways: using the Telnet CLI, using the console port or entering the CLI access character during a sessi on to a serial device. When th e CLI is accessed, its prompt appears (>), indicating you may type a command. Entering Commands At the command prompt, ty[...]

44 CCM Inst aller/User Guide Table 4.2 lists the line editi ng operations for ASCII TTY devices. There is no command line buffer available on an ASCII TTY device. When commands take effect Each command is completely processed before the next command may be entered. Some commands prompt for confirmation b efore they are processed. In these cases, yo[...]

Chapter 4: Using CCM Appliance Commands 45 Not every command will contain al l syntax types. For example, the following comm and reboots the CCM appliance. >SERVER REBOOT In this case, both SERVER and REBOOT are positional commands. In most cases, one or more spaces s eparate positional commands, posi tional parameters and keyword parame ters. F[...]

46 CCM Inst aller/User Guide In the following example, the keyword param eter “b aud” is misspelled. Even if more than three characters are entered, th ey must all be correct. > port 2 Set Baux=57600 flow=xon ---- ERR 26 - SET keyword parameter inval id In the following example, the keyword value “576 ” is not valid. Numeric keyword valu[...]

Chapter 4: Using CCM Appliance Commands 47 Command Summary Table 4.4 lists the CCM appliance commands, including a brief description plus the required access rights and level. T able 4.4: CCM Appliance Command Sum mary Command Description, Access Right and Access Level Connect Accesses devices from the console port. Access right: port-specific Acce[...]

48 CCM Inst aller/User Guide Port Logout T erminates the CCM session on a specified port. Access right: USER Access level: ADMIN or APPLIANCEADMIN Port NFS Enables/disables the NFS feature on a port. Access right: SCON or PCON Access level: ADMIN or APPLIANCEADMIN Port Set Changes port settings. Access right: SCON or PCON Access level: ADMIN or APP[...]

Chapter 4: Using CCM Appliance Commands 49 Server Security S pecifies the user authentication mode, enables/disables secu rity lock-out and connection methods. Access right: SCON Access level: APPLIANCEADMIN Server Set Changes the CCM appliance network configuration. Access right: SCON Access level: APPLIANCEADMIN Server Share Enables/disables sess[...]

50 CCM Inst aller/User Guide Show Port In|Out Displays how carriage returns and linefeeds are treated. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Show Server Displays CCM appliance configuration, statistics and session information. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Show Server CLI Displays information specified [...]

Chapter 4: Using CCM Appliance Commands 51 User Logout T erminates a user’s session. Access right: USER Access level: ADMIN OR APPLIANCEADMIN (An ADMIN level user may issue this command for users with any level other than APPLIANCEADMIN.) User Set Changes a user ’s configuration infor mation. Access right: USER Access level: ADMIN or APPLIANCEA[...]

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53 CHAPTER 5 CCM Appliance Commands Connect Command The Connect command establishes a connection from the console por t of the CCM appliance to a device attached to a serial port on that CCM appliance. To us e this command, you must have previously issued a Server CLI command with th e Connect=On parameter. For more information, see Connecting to S[...]

54 CCM Inst aller/User Guide Disconnect Command The Disconnect command terminates a session with a serial device that was previously initiate d with a Connect command. Access right: port-specific Access level: ADMIN, APPLIANCEADMIN or others with access to port Syntax DISCONNECT Help Command The Help command displays informatio n about CCM applian [...]

Chapter 5: CCM Applianc e Commands 55 Syntax NFS ENABLE [IP=< nfs_se rver >] [MOUNT=< mo unt >] [FTYPE=LIN EAR|DAILY] [PROTOCOL=TCP|UDP] -or- NFS DISABLE Examples The following command enables the use of the NFS on the CCM appliance. The NFS server is located at IP address 19 2.168.52.50, and files w ill be creat ed under the subdirecto[...]

56 CCM Inst aller/User Guide Access right: SCON Access level: APPLIANCEADMIN Syntax NTP ENABLE [IP=< prim_add >[,< sec_addr >]] [UPDATE=< hou rs >] -or- NTP DISABLE Example The following command enables use of NTP on the CCM appliance. The time requests will first be made to the NTP server at IP address 192.168.50.200. If a valid [...]

Chapter 5: CCM Applianc e Commands 57 Port Alert Add command The Port Alert Add command adds a port alert string to a specified port. Each port m ay have up to ten port alert strings. Duplicate st rings are not allowed on the same port. To generate a trap, the Server SNMP Trap command must be issued to en able the PortAlert trap. For more informati[...]

58 CCM Inst aller/User Guide Example The following command copies the alert strings defined on po rt 1 to port 17, replacing any previously defined alert strings on port 17. port 17 alert copy 1 Port Alert Delete command The Port Alert Delete command deletes one or more alert strings from a port . When you issue this command, a numbered list of def[...]

Chapter 5: CCM Applianc e Commands 59 Port Break command The Port Break command sends a serial break si gnal to the device to wh ich you are attached. Access right: BREAK Access level: ADMIN or APPLIANCEADMIN Syntax PORT BREAK Port History command The Port History command accesses a serial port’s hi story mode while you are attached to the port. [...]

60 CCM Inst aller/User Guide Port NFS command The Port NFS command enables or disables usin g the NFS feature on a por t, and specifies NFS parameters. For more information, see NFS hist ory files on page 35. NOTE: If you are enabling NFS on a port, an NFS Enab le command must have successf ully completed before the Port NFS command will be accepte[...]

Chapter 5: CCM Applianc e Commands 61 The following command enables NFS on port 7, using a substitut ion string within the filename specification, and settin g zero thresholds for both size and time. (This configuration will not be acceptable if the file type is daily, because the file specification does not incl ude a date substitution string that[...]

62 CCM Inst aller/User Guide SIZE=< size > Number of data bit s per ch aracter . V alid values are 7 and 8. Default = 8 PA R I T Y = < pari ty > Parity . V alid values are: None No parity . Even Even parity . Odd Odd parity . Mark Mark parity . Space Space par it y . Default = None STOP=< stopbits > Number of stop bit s per charac[...]

Chapter 5: CCM Applianc e Commands 63 Example The following command sets a baud rate of 57600 and enab les XON/XOFF flow control on port 2. > port 2 set baud=57600 flow=xonxof Port Set In/Out command The Port Set In/Out command specifies how carriage returns (CR) and linefeeds (LF) are treated in incoming or outgoing serial data on one or all po[...]

64 CCM Inst aller/User Guide Syntax PORT [< port >|ALL] SET IN|OUT [CR=< cr >] [LF=< lf >|CRLF=CR] Quit Command The Quit command terminates the current CCM appliance session and terminates your Telnet connection to the unit. Access right: none needed Access level: all Syntax QUIT Resume Command The Resume command exits the CLI and[...]

Chapter 5: CCM Applianc e Commands 65 Server Commands The Server command has several forms, as listed in Table 5.13. Server CLI command The Server CLI command: • Specifies the co nsole port type • Specifies the CLI access character • Enables or disables device connection from the console port • Specifies a modem initialization string • Sp[...]

66 CCM Inst aller/User Guide At least one parameter must be specifie d . Access right: SCON Access level: APPLIANCEADMIN Syntax SERVER CLI [TYPE=< type >] [CHAR=^< char >] [CONNECT=O N|OFF] [HISTORY=HOLD|AUTO ,CLEAR|KEEP] [MODEMINIT=“< string >”] [TIMEOUT=< tim e-out >] T able 5.14: Server CLI Command Parameters Paramete[...]

Chapter 5: CCM Applianc e Commands 67 Server FLASH command The Server FLASH command updates the CCM ap pliance program images in FLASH memory . You may wish to use this command to update th e program with new features or to install a later release of the program. There are two program images that you may update in the CCM appliance FLASH. The boot [...]

68 CCM Inst aller/User Guide Server Init command The Server Init command reinitializes the CCM appl iance configuration database, that is, restores it to default values. You may choose to retai n only the network address information. When you enter this command, you are prompted to confirm or cancel the reinitialization. You may also reinitialize t[...]

Chapter 5: CCM Applianc e Commands 69 Examples The following command enables the PP P server with a local IP address o f 192.168.0.1, a remote IP address of 192.168.0.2 an d a su bnet mask of 255.255.2 55.0. > ser ppp ena loc=192.168.0.1 rem=19 2.168.0.2 mas=255.255.255.0 The following command enables the PPP server with previously configured IP[...]

70 CCM Inst aller/User Guide Examples The following command specifies pr imary RADIUS server information; default v alues will be used for the UDP port, time-o u t and retries values. > ser radius primary ip=192.168.0.20 0 secret=ThePrimaryRadSecret user- rights=86 The following command deletes the primary RADIUS server defin ition. > ser rad[...]

Chapter 5: CCM Applianc e Commands 71 Methods on page 30, Enabling pl ain text Telnet and SSH connections on pag e 23 and Using security lock-out on page 32. When you enter this command, yo u are prompted to confirm or cancel the specified information. Access right: SCON Access level: APPLIANCEADMIN Syntax SERVER SECURITY [AUTHENTICATION=< aut h[...]

72 CCM Inst aller/User Guide Server Share command The Server Share command configures the share mode. For more information, see Session sharing on page 23. Access right: SCON Access level: APPLIANCEADMIN Syntax SERVER SHARE [DISABLE|AUTO|QUERY] Server SNMP command The Server SNMP command enables or disables SNMP UDP port 161 SNMP processing. When y[...]

Chapter 5: CCM Applianc e Commands 73 Server SNMP Community command The Server SNMP Community command defines r ead, write and trap SN MP community strings. Community names are case sensitive. NOTE: The default community names are “public”; if you enable SNMP , you are encoura ged to change the community values to prevent access to the MIB. For[...]

74 CCM Inst aller/User Guide Example The following command adds an SNMP management entity with the IP address of 192.168 .0.1. server snmp manager add 192.168.0.1 Server SNMP T rap command The Server SNMP Trap command en ables or disables SNMP traps. When you issue this command with the Enable parameter, the CCM appliance di splays a numbered list [...]

Chapter 5: CCM Applianc e Commands 75 Server SNMP T rap Destination command The Server SNMP Trap Destination command defi nes or deletes destinati ons for enabled SNMP traps. Once you define destinations for enab led SNMP traps, when a trap occurs, the CCM appliance will generate SNMP trap messages to each defined S NMP trap destinatio n. You may d[...]

76 CCM Inst aller/User Guide Show Commands The Show command has sever al forms, as listed in Table 5.28. A Show command display may span more than one screen. See Command displays on page 46 for more information. Show NFS command The Show NFS command displays NFS configuration information and the current mount status. If a mount error occurred, the[...]

Chapter 5: CCM Applianc e Commands 77 If NFS has never been enabled on the appliance, the default values will be display ed. If NFS was previously enabled and successfully configured, th en later disabled, the display will retain the configured address, mount point an d file type values. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Synt[...]

78 CCM Inst aller/User Guide The display for the console port will not include values for the so cket, power, TD, toggle, name or group fields. Table 5.30 l i sts the di splay fields for a Sh ow Port command that specifies a single port configured as TD=console. A Show Port All comm and displays th e items listed in the first six rows of the table [...]

Chapter 5: CCM Applianc e Commands 79 Table 5.31 l i sts the di splay fields for a Sh ow Port command (that specifies a single port or All) for ports that were configured as TD=SPC. The Show Port Names command displays a list of po rt numbers and their names. If a port has not been assigned a name with the Port Set command, the default name is disp[...]

80 CCM Inst aller/User Guide Show Port In/Out command The Show Port In/Out command display s the transl ation settings for all ports. These translation settings i ndicate how carriage ret urns and linefeeds ar e treated in incoming an d outgoing se rial data. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Syntax SHOW PORT IN|OUT Show Serv[...]

Chapter 5: CCM Applianc e Commands 81 Show Server CLI command The Show Server CLI command di splays the serial CLI settings. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Syntax SHOW SERVER CLI Show Server PPP command The Show Server PPP comm and displays the current PPP settings that were configured with the Server PPP command. Access r[...]

82 CCM Inst aller/User Guide Access right: SMON Access level: ADMIN or APPLIANCEADMIN Syntax SHOW SERVER RADIUS Show Server Security command The Show Server Security comman d displays the current authenti cation, connection and lock-out settings that were configured with the Se rver Security and Server SSH commands. Access right: SMON Access level:[...]

Chapter 5: CCM Applianc e Commands 83 Show User command The Show User command displays information about one or all users. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Syntax SHOW USER [< username >|ALL] The Show User command displa y for one user includes th e information in Table 5.37. Write Community Write community name (from [...]

84 CCM Inst aller/User Guide There may be a difference between the display for a Show User command (without a usern ame) and Show User < current_username >. If you do not specify a username, the command displays the current user credentials; wi th a username, the informatio n comes from the d atabase. For example, assume username Admin is log[...]

Chapter 5: CCM Applianc e Commands 85 SPC Command The SPC command changes settings for an SPC power control device. NOTE: T o access the control screen or command line interface provided by the SPC device, this command should not be used, and the CCM appliance port to w hich the SPC device is attac hed should be configured as TD=Console. When TD=SP[...]

86 CCM Inst aller/User Guide Example The following command turns on all sockets on the SPC po wer control device attached to port 6 of the CCM appliance. The sock ets will turn on b ased on their Offmin values. spc 6 socket all on User Commands The User command has several fo rms, as listed in Table 5.41. T able 5.40: SPC Socket Command Parameters [...]

Chapter 5: CCM Applianc e Commands 87 User Add command The User Add command adds a new user to the CCM user database. The user database holds a maximum of 64 user definitions. Fo r more information, see Managing User Accounts on page 27 and Access rights and levels on page 28. Access right: USER Access level: ADMIN or APPLIANCEADMIN Syntax USER ADD[...]

88 CCM Inst aller/User Guide Examples The following command adds the username JohnD oe, with the p assword secretname, access to ports 2, 5, 6 and 7 and user and monitor access rights. > user add JohnDoe password=secretna me access=P2,5-7,user,smon The following command adds the username JaneDoe, with access to all ports. The name of the SSH pub[...]

Chapter 5: CCM Applianc e Commands 89 Access right: USER Access level: ADMIN (may log out all exce p t APPLIANCEADMIN) or APPLIANCEADMIN Syntax USER LOGOUT < username > User Set command The User Set command changes a us er’s configuratio n in the user datab ase. For more informatio n, see Managing User Accounts on page 27 and Access rights [...]

90 CCM Inst aller/User Guide Examples The following command sets the access rights fo r JohnDoe, enabling access to all ports with configuration and moni toring access rights. > user set JohnDoe access=pall,scon, smon The following command removes the server configura tion and port configur ation access right for JohnDoe, and leaves any oth er p[...]

Chapter 5: CCM Applianc e Commands 91 The following command adds the groups Dev3 an d Dev4 for JohnD. He may now access the ports defined in groups Dev3 and Dev4 as well as ports in othe r groups that were previously configu red for him. > user set JohnD group=+Dev3,Dev4 User Unlock command The User Unlock comman d unlocks a user who was previou[...]

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93 Appendices Appendix A: T echnical Specifications T able A.1: CCM Appliance T echnical Specifications Item CCM850 Appliance CCM1650 Appliance CCM4850 Appliance Device Ports Number 8 16 48 T ype Serial ports Serial ports Serial ports Connectors Serial port RJ-45 Serial port RJ-45 Serial port RJ-45 Console Por t Number 1 1 1 Connector Serial port R[...]

94 CCM Inst aller/User Guide AC-input power 45 W maximum 45 W maximum 90 W maximum AC-input maximum 90 to 267 V AC 90 to 267 V AC 100 to 240 V AC AC-input current rating 0.5 A 0.5 A 1 A maximum AC-input cable 18 A W G three-wire cable, with a three-l ead IEC-320 receptacle on the power supply end and a country dependent plu g on the power resource [...]

Appendices 95 Appendix B: Device Cabling Each CCM appliance serial port has an R J-45 conn ector for attaching a se rial device. Table B.1 lists the pin assignments. Modular adaptors are available to convert RJ-45 modular jack s to standard pino ut configurations. Adaptors are available for use with: • CA T 5 cable (and CA T 6 cable for CCM4850 a[...]

96 CCM Inst aller/User Guide Figure B.1 shows the pin assignments for the adaptors li sted in Table B.2. Figure B.1: CA T 5 and CA T 6 Cable Adaptor Pin A ssignments 210127 RJ-45 to RJ-45 Male Adaptor for Cisco and Sun Netra console port 750238 CA T 5 Serial St arter Kit - includes all t he above adaptors T able B.2: Adaptors for Use with CA T 5 an[...]

Appendices 97 Reversing adaptors and cables Table B.3 lists the reversing adaptors and reversing cables available for the appliance. T able B.3: Reversing Adaptors and Cables Part Number Description 210094 RJ-45 to DB-9M (DTE) Adaptor 210095 RJ-45 to DB-9F (DCE) Adaptor 210090 RJ-45 to DB-25M (DTE) Adaptor 210092 RJ-45 to DB-25M (DCE) Adaptor 21009[...]

98 CCM Inst aller/User Guide Figure B.2 shows the pin assignments for the adaptors li sted in Table B.3. Figure B.2: Reversing Cable Adapt or Pin Assignments If you choose to use a third party reversing cable, make sure the cable is reversin g, as shown in Figure B.3. 8 7 6 5 4 3 2 1 RTS DSR CD RD TD GND DTR CTS 7 6 1 2 3 5 4 8 RTS DSR CD RD TD GND[...]

Appendices 99 Figure B.3: 8-wire RJ-45 Reversing C able RTS DSR CD RD TD GND DTR CTS 1 2 3 4 5 6 7 8 8 7 6 5 4 3 2 1 RTS DSR CD RD TD GND DTR CTS 8-WIRE CCM Port Modular Adaptor[...]

100 CCM Installer/Us er Guide Appendix C: Supported T rap s The CCM appliance supports the following MIB2 traps: • authentication Failure • linkUp • linkDown •c o l d S t a r t Table C.1 lists the supported enterprise traps. The Avo cent web site (www. avocent.com) contains the complete tr ap MIB. T able C.1: CCM Appliance Enterprise Tr a p[...]

Appendices 101 NFSMountFailed Retrying NFS is enabled and the first mount attempt fa iled. Additional mount retries are still being performed. V ariables: primary and secondary NFS err or codes (see NFS Error Codes and Port St atus on page 105) NFSMountLost1stRetry Failed NFS is enabled a nd a mount com pleted successfu lly . Th at mount was lo st [...]

102 CCM Installer/Us er Guide NFSPortOpenFailGave Up NFS is enabled on the port, but repeated attempts to open the history file on the NFS server have failed. No additional file open retries will be performed. V ariables: CCM app liance port number , port error status (see NFS Port Status V alues on page 1 1 1) plus primary and secondary NFS error [...]

Appendices 103 S pcDeviceOffline An SPC power control device is offline. V ariables: SPC device location nam e and CCM appliance port number S pcDeviceOnline An SPC power control device is o nline. V ariables: SPC device location nam e and CCM appliance port number S pcLoginErr The CCM appliance was unable to log in to the SPC device usin g the use[...]

104 CCM Installer/Us er Guide UserAdded A new user has been added to the CCM appliance user database. V ariables: initiating username and new username UserAuthentication Failure A user failed to authenticate with the CCM appliance. V ariable: username UserDatabaseFile Loaded The CCM appliance has loaded a user database file. This trap applies to A [...]

Appendices 105 Appendix D: NFS Error Codes and Port S t atus Table D.1 describes the error codes that may be reported by the CCM appliance for NFS history file operations. Your display may also have additional descriptive information. T able D.1: NFS Error Codes Error Code Description 1 An unidentified error was encountered. Check the co nsole outp[...]

106 CCM Installer/Us er Guide 24 From the remote procedure ca ll: an unspecified error occurred. 25 From the remote procedure call: the remote address was unknown. 26 From the remote procedure ca ll: an unspecified error occurred. 27 From the remote procedure call : broadcasting is not supported. 28 From the remote procedure call: t he name-to-ad d[...]

Appendices 107 50 The network is unreachable. 51 The network dropped the connection because of a reset. 52 The software caused a connection abort. 53 The connection was reset by a peer . 54 No buffer sp ace is available. 55 The transport endpoint is already connected. 56 The transport endpoint is not connected. 57 Cannot send after a transport endp[...]

108 CCM Installer/Us er Guide 73 An invalid argument or unsupported arg ument was supplied for an operation. For examp le, attempting a READLINK on an object other than a symbolic link. NFSv3 example: attempting to SET A TTR with a ti me field on a server that does not support the operation. NFSv4 example: specifying a value for an enum field that [...]

Appendices 109 91 The server initiated the request, but was not able to complete in a timely manne r . The client should wait and then try the request with a new RPC transaction ID . For example, this error should be returned from a server that supports hierarchical st orage and receives a request to process a file that has been migrated. In this c[...]

110 CCM Installer/Us er Guide 108 A state ID generated by the current server instance (that does not designate any locking state either current or superseded) for a cur rent lockowner-file pair was used. 109 The sequence numbe r in a locking r equest is neither t he next expecte d number nor t he last number processed. 11 0 The attributes compared [...]

Appendices 111 NFS port st atus values Table D.2 describes the port status values that may be reported by the CCM appliance for NFS history file operati ons. 127 An illegal operation value has been specified in the arg op fie ld of a COMPOUND or CB_COMPOUND procedure. 128 The server determined a file locking deadl ock condition fo r a blocking lock[...]

112 CCM Installer/Us er Guide Appendix E: Port s Used Table E.1 lists the UDP and TCP port numbers us ed by the CCM appliance and the attached servers/devices. The values assume a default c onfigu ration; some valu es are configurable. T able E.1: Ports Used by CCM Appliance Port T ype and Number Direction Used for TCP 22 Inbound on appliance SSH2,[...]

Appendices 113 Appendix F: T echnical Support Our Technical Support staff is ready to assist yo u with any installation or operating issues you encounter with your Avocent product. If an issue should develo p, follow the steps below for the fastest possible service. T o resolve an issue: 1. Check the pertinent section of the manual to see if the is[...]

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115 Index A Access rights and levels about 28 changing 29 configuring 29 displaying 29 effect on session sharing 23 Adaptors for use with CAT 5 cable 95 reversing 97 Authentication configuring 31 , 70 displaying configuration information 32 , 81 , 82 summary 31 types 30 See also RADIUS AVWorks software 1 , 3 , 8 B BootP 8 C Cabling 95 CLI accessing[...]

116 CCM Installer/Us er Guide Server SNMP Community 73 Server SNMP Manager 73 Server SNMP Trap 74 Server SNMP Trap Destination 75 Server SSH 75 Show command summary 76 Show NFS 76 Show NTP 77 Show Port 77 Show Server 80 Show Server CLI 81 Show Server PPP 81 Show Server RADIUS 81 Show Server Security 82 Show Server SNMP 82 Show User 83 SPC 85 SPC So[...]

Index 117 H Hardware installation 7 Help command 54 History buf fer about 33 accessing port history mode 34 , 59 clearing and discarding contents 35 commands in history m ode 33 controlling content when sessi on ends 34 , 65 controlling displ ay at connection 34 , 65 displaying configuration information 81 History fil es (NFS) about 35 displaying i[...]

118 CCM Installer/Us er Guide Port NFS command 60 Port Set command 61 Port Set In/Out co mmand 63 PPP about 19 displaying configuration information 20 , 81 enabling/disabling server 20 , 68 Q Quit command 64 R RADIUS about 30 configuring 31 , 69 , 70 displaying configuration information 32 , 81 , 82 Reboot 10 , 70 Reinitialization 11 , 68 Resume co[...]

Index 119 SPC command 85 SPC device ports 16 , 85 sockets 85 SPC Socket command 85 SSH about 20 authenticating users 21 disabling access 23 , 75 displaying configuration information 23 , 82 enabling access 23 , 70 , 75 server keys 21 user keys 22 Statistics network 80 port 77 Subnet mask changing 71 configuring 8 displaying 80 T Technical specifica[...]

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Installer/User Guide For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-434-00 1B Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 87 1 Avocent Asia Pacifi c Singapore [...]