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Avocent DSR2010 manual

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Table of contents for the manual

  • Page 1

    Installer/User Guide For models: DSR800 DSR1 0 1 0 DSR20 1 0 DSR40 1 0 DS R ™[...]

  • Page 2

    INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient m[...]

  • Page 3

    Avocent, the Avocent logo, The Power of Being There, DSR, OutLook, AutoView, DSView and OSCAR are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2003 Avocent Corporation. All rights reserved. DSR ™ Installer/User Guide[...]

  • Page 4

    USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are de[...]

  • Page 5

    Ta b l e of Contents Chapter 1: Product Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 2: Installation Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installing the DSR Appliance . . . . . . . . . . . [...]

  • Page 6

    [...]

  • Page 7

    Contents Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1 Pr oduct O ver view[...]

  • Page 8

    [...]

  • Page 9

    Chapter 1: Product Overview 3 Chapter 1: Product Overview Features and Benefits Avocent’s DSR ™ appliances combine analog and digital technology to provide flexible, centralized control of data center servers. This solution provides enterprise customers with a significant reduction of cable volume, secure remote access and flexible server manag[...]

  • Page 10

    4 DSR Installer/User Guide Access the DSR via network connection No special software or drivers are required on the attached, or host, computers. Users access the DSR appliance and all attached systems via Ethernet from a PC running the DSView TM application residing on the user PC. User PCs can be located anywhere a valid network connection exists[...]

  • Page 11

    Chapter 1: Product Overview 5 Figure 1.1: Example DSR Configuration DSR2010 TCP/IP Digital User (DSView) Analog User (OSCAR)[...]

  • Page 12

    6 DSR Installer/User Guide Figure 1.2: DSR Model Comparison Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3- phase A C pow er , ensure that the comput er and monitor are on the same phase. For best results, they should be on t he same circuit . To avoid potentially fatal sh[...]

  • Page 13

    Chapter 1: Product Overview 7 Rack mount safety considerations • Elev ated Ambient T empera t ure: If installed in a closed rac k assem bly , t he operation temperature of t he rack environment may be grea t er than room ambient. Use care not to exceed t he ra t ed maximum ambient temperature of the applianc e. • Reduced Air Flo w : Installatio[...]

  • Page 14

    8 DSR Installer/User Guide[...]

  • Page 15

    Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installing the DSR Appliance . . . . . . . . . . . . . . . . . 13 2 Inst al lation[...]

  • Page 16

    [...]

  • Page 17

    Chapter 2: Installation 11 Chapter 2: Installation The DSR system requires that the DSView, DSAdmin and DSAuth software be installed prior to use. DSView is the application that allows a user to view and control a server attached to the DSR system. DSAdmin is used to configure and maintain the system. DSAuth is a Windows NT or 2000 service used to [...]

  • Page 18

    12 DSR Installer/User Guide Verification of Ethernet/computer connections DSR appliance The front panel of the DSR features two LEDs describing the Ethernet connection. The top green LED is the Link indicator. It will illuminate when a valid connection to the network is established and blink when there is activity on the port. The lower amber LED, [...]

  • Page 19

    Chapter 2: Installation 13 Figure 2.1: The DSR in a Network Configuration Installing the DSR Appliance The following diagram illustrates one possible configuration for your DSR appliance. Follow the detailed instructions to successfully install your DSR appliance. DSR2010 TCP/IP Authentication Services (DSAdmin) Digital User (DSView) Analog User (O[...]

  • Page 20

    14 DSR Installer/User Guide Figure 2.2: Basic DSR Configuration WA RN IN G: To reduc e the ris k of elec t ric shoc k or damage to your e quipmen t- - Do n ot dis abl e the po wer co rd gro undi ng plu g. Th e gro undi ng plu g is an i mpor t ant sa fet y featu re. - Plug t he power cord int o a gro unded (ear thed) ou tlet tha t is easily accessib[...]

  • Page 21

    Chapter 2: Installation 15 To install the DSR hardware: 1. R emov e t he DS R applianc e from the packing material. 2. Connect a t erminal or PC running t erminal emula t ion software (such as HyperT erminal ® ) to t he Confi gura t ion port on the back panel of t he DS R appliance using t he supplied null modem cable. T he t erminal should be se[...]

  • Page 22

    16 DSR Installer/User Guide 3. Selec t option 2 and spec ify if y ou are using a static or BootP I P address. Av ocent rec ommends using a static I P address for ease of confi guration. If yo u are using a BootP address, please confi gure y our BootP server to provide an I P address to the D S R appliance, skip st ep 4 and continue t o the next p[...]

  • Page 23

    Chapter 2: Installation 17 To connect a DSRIQ module to each server: 1. Locate a D S RI Q for y our DS R applianc e. 2. A tta ch t he appropriately color- coded ends to t he keyboard (violet), monit or (blue) and mouse (green) ports on t he fi rst serv er y ou will be connec ting t o t his DS R applianc e. 3. A t tach one end of t he C A T 5 c a b[...]

  • Page 24

    18 DSR Installer/User Guide Adding a legacy KVM switch You can add your legacy KVM switches to the DSR appliance for better integration into your existing configuration. In a cascaded system, each ARI port will accommodate up to 24 servers. Legacy Switch Support Legacy Product Model Numbers OutLook ® ES 1 40ES , 1 80ES , 280ES, 1 1 60ES , 2 1 60ES[...]

  • Page 25

    Chapter 2: Installation 19 4. A t tach t he keyboard, monitor and mouse connec tors of the D S RI Q module to a user port on y our legacy K VM swit ch. 5. Connect t he serv ers to your legacy K VM swit ch acc ording to the instruc tions inc luded with the devic e. 6. Po wer cy c le the legacy K VM switch t o enable the casc ade code. 7. R epeat ste[...]

  • Page 26

    20 DSR Installer/User Guide[...]

  • Page 27

    Contents Controlling Your System at the Local Port . . . . . . 23 Viewing and Selecting Ports and Servers . . . . . . . . 23 Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 25 Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 27 Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . 29 Changing the Dis[...]

  • Page 28

    [...]

  • Page 29

    Chapter 3: Local Port Operation 23 Chapter 3: Local Port Operation Controlling Your System at the Local Port All DSR models include a local port on the back of the appliance. This port allows you to connect a keyboard, monitor and mouse to the appliance for direct access. The DSR uses OSCAR ® , Avocent’s On-Screen Configuration and Activity Repo[...]

  • Page 30

    24 DSR Installer/User Guide Viewing the status of your DSR system The status of servers in your system is indicated in the far right columns of the Main dialog box. The following table describes the status symbols. OSCAR Status Symbols Symbol Description (green circle) Server connected, powered up and the DSRIQ is online. Con nec ted se r ver is po[...]

  • Page 31

    Chapter 3: Local Port Operation 25 To disconnect from a server or serial device: Press Print Screen and then Alt + Ø . This leaves the user in a free state, with no server or serial device selected. The status flag on your desktop displays Free . Soft switching Soft switching is the ability to switch servers using a hotkey sequence. You can soft s[...]

  • Page 32

    26 DSR Installer/User Guide OSCAR Navigation Basic s (continued) This Keystroke Does This Escape Closes the current dialog box without saving changes and returns to the previous one. If the Main dialog box is displayed, pressing Escape closes OSCAR and displays a status fl ag if status fl ags are enabled. See Controlling the Status Flag in this c[...]

  • Page 33

    Chapter 3: Local Port Operation 27 Configuring OSCAR You can configure your DSR system from the Setup menu within OSCAR. Select the Names button when initially setting up your DSR system to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu. Setup Features to Confi gure OS[...]

  • Page 34

    28 DSR Installer/User Guide Assigning server or serial device names Use the Names dialog box to identify servers or serial devices by name rather than by port number. The Names list is always sorted by port order. Y ou c a n to gg le bet w een displaying t h e na me or t he EI D nu mbe r of eac h DS R IQ, so even i f you mo ve t he m odu le /s er v[...]

  • Page 35

    Chapter 3: Local Port Operation 29 Figure 3.4: Name Modify Dialog Box 2. T ype a name in t he Ne w Name b ox. Na mes of s er ver s or ser i al de v ice s may be u p to 1 5 characters lo ng. Legal ch aracte rs incl u d e: A- Z , a - z , Ø - 9, s pac e an d h yp h e n . 3. Click OK to transfer t he new name to the Names dialog box. Y our selec tion [...]

  • Page 36

    30 DSR Installer/User Guide To access the Devices dialog box: 1. If OS CAR is not open, press Print Screen . T he Main dialog box will appear . 2. Click Setup - Devices . T he Devic es dialog bo x appears. NOTE: The Modify button will only be available if a confi gurable switch is selected. Figure 3.5: Devices Dialog Box When the DSR discovers a c[...]

  • Page 37

    Chapter 3: Local Port Operation 31 Figure 3.6: Device Modify Dialog Box 3. Choose the number of ports support ed by y our switch and c lick OK . 4. Repea t st eps 1–3 for each port requiring a device type t o be assigned. 5. Click OK in the Devices dialog box to sav e set tings. NOTE: Changes made in the Device Modify dialog box are not saved unt[...]

  • Page 38

    32 DSR Installer/User Guide Figure 3.7: Menu Dialog Box To choose the display order of servers: 1. S elec t Name to display serv ers alphabetically by name. —or— Selec t EID t o display serv ers numerically by E I D num ber . —or— Selec t P ort to display servers numerically by port num ber . 2. Click OK . Depending on the display method se[...]

  • Page 39

    Chapter 3: Local Port Operation 33 Controlling the Status Flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port. Use the Flag dialog box to confi gure t he fl ag to display by serv er name or E I D num ber , or t o change the fl ag c olor , opacit y , display time[...]

  • Page 40

    34 DSR Installer/User Guide 3. Selec t a fl ag color in Display Color . The following fl ag c olors are av ailable: • Flag 1 - Grey fl ag with black t e xt • Flag 2 - White fl ag with red t e xt • Flag 3 - White fl ag with blue t e xt • Flag 4 - White fl ag with violet t e xt 4. In Display Mode, select Opaque for a solid c olor fl ag[...]

  • Page 41

    Chapter 3: Local Port Operation 35 Figure 3.10: Broadcast Dialog Box NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast to interpret keystrokes identically. Specifi cally, the Caps Lock and Num Lock modes must be the same on all keyboards. While the appliance attempts to send keystrokes to th[...]

  • Page 42

    36 DSR Installer/User Guide To turn broadcasting off: From the Commands dialog box, clear t he Broadcast Enable checkbox. Using Scan Mode In scan mode, the DSR appliance automatically scans from port to port (server to server). You can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display. T[...]

  • Page 43

    Chapter 3: Local Port Operation 37 - or- To add a serv er in the midst of an existing list, plac e y our cursor in t he line below where y ou want to insert a new serv er and press Insert . 4. Type the fi rst few charact ers of a serv er name or port number to scan. The fi rst matching serv er will appear in t he line. -or- To move through the li[...]

  • Page 44

    38 DSR Installer/User Guide Figure 3.12: Commands Dialog Box 3. Selec t Scan Enable in the Commands dialog box. 4. Click X t o close the Commands dialog box. NOTE: Scanning will begin as soon as the scan button is checked. To cancel scan mode: 1. Selec t a serv er if OS CAR is open. -or- Mov e the mouse or press any key on the keyboard if O SCAR is[...]

  • Page 45

    Chapter 3: Local Port Operation 39 NOTE: If a password has been previously set, you will have to enter the password before you can access the Security dialog box. To access the Security dialog box: 1. If OS CAR is not open, press Print Screen . T he Main dialog box will appear . 2. Click Setup - Security . The Sec urity dialog box appears. Figure 3[...]

  • Page 46

    40 DSR Installer/User Guide 3. Type the number of minutes for Inact ivity Time (from 1-99 ) to delay act iv ation of password protect ion and the sc reen sav er feature. 4. F or Mode, selec t Energy if y our monitor is E NER GY S TAR ® c ompliant; otherwise selec t Screen . CAUTION: Monitor damage can result from the use of Energy mode with monito[...]

  • Page 47

    Chapter 3: Local Port Operation 41 CAUTION: Monitor damage can result from the use of Energy Mode with monitors not compliant with E NERGY S TAR ® . 5. (Opt ional) Click T est to ac tiva t e the sc reen sav er t est which lasts 1 0 seconds t hen returns y ou t o the S ecurity dialog box. 6. Click OK . NOTE: Activation of the screen saver mode disc[...]

  • Page 48

    42 DSR Installer/User Guide NOTE: If a DSRIQ is moved to a different server, the keyboard country code will need to be reset. See Appendix E for information on emulating certain Sun keys using a PS/2 keyboard and special considerations for Japanese and Korean Sun USB keyboards. NOTE: Only local users can view or change keyboard country code setting[...]

  • Page 49

    Chapter 3: Local Port Operation 43 Commands to Manage Routine T asks for Y our Servers Feature Purpose Broadcast Enable Begin broadcasting to your servers. Confi gure a server list for broadcasting under the Setup dialog box. Scan Enable Begin scanning your servers. Set up a server list for scanning in the Setup dialog box. User Status View and di[...]

  • Page 50

    44 DSR Installer/User Guide Viewing and Disconnecting User Connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the server name or EID number to which a user is connected. If there is no user currently connected to a channel, the user field will [...]

  • Page 51

    Chapter 3: Local Port Operation 45 Figure 3.17: Disconnect Dialog Box 4. Click OK to disconnec t the user and ret urn to the User St a t us dialog box. -or- Click X or press Escape to exit the dialog box without disc onnect ing a user . NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will turn into an hourgla[...]

  • Page 52

    46 DSR Installer/User Guide b. Click X t o close the message box. -or- Click X or press Escape t o e xit wit hout sending a reset command to the P S /2 mouse and keyboard. Displaying Version Information OSCAR enables you to display the version number of the DSR firmware and any auxiliary devices connected to the DSR, as well as display keyboard and[...]

  • Page 53

    Chapter 3: Local Port Operation 47 Figure 3.19: Digital Version Dialog Box 4. Click DSRIQ (see Figure 3. 1 8 ) to view individual DS RI Q v ersion information. The DS R IQ Selec tion dialog box appears. Figure 3.20: DSRIQ Selection Dialog Box 5. Selec t a DS R IQ t o vie w and c lick the V ersion butt on. The DS RI Q V ersion dialog box appears. F [...]

  • Page 54

    48 DSR Installer/User Guide Figure 3.21: DSRIQ Version Dialog Box 6. Click X to c lose the D S RI Q V ersion dialog box.[...]

  • Page 55

    Contents Accessing the Terminal Applications Menu . . . . . . 51 4 Te r m i n a l Ope r ations[...]

  • Page 56

    [...]

  • Page 57

    Chapter 4: Terminal Operations 51 Chapter 4: Terminal Operations Accessing the Terminal Applications Menu Each i n d i vi d ual DSR m ay be co nfigure d a t t he appl i anc e level t h r oug h t he Conf igu ration po r t on t he b ack of t he appl ia nc e. A l l t er m i na l com m and s a re ac ce sse d t h rou gh a t er m i na l or PC r u n n in [...]

  • Page 58

    52 DSR Installer/User Guide When a DSR appliance is added to the database with DSAdmin, the appropriate DSAuth server certificate is added to the DSR automatically. If DSAuthentication cannot contact the DSR to add the certificate, an error message is displayed and the DSR is not added to the database. When the last reference to a DSR is removed fr[...]

  • Page 59

    Chapter 4: Terminal Operations 53 V ideo S ession T erminated - Displays the user who terminated t he session, the user who was terminated, port and c hannel num ber Local Port V iewing St arted - Displays the local port Local Port V iewing St opped - Display s t he local port Local Port V iewing T erminated - Displays user who terminated t he sess[...]

  • Page 60

    54 DSR Installer/User Guide Enable Debug Messages This menu option allows you to configure the DSR to display messages regarding the status of the DSR appliance. Once you select the level of detail you wish to receive, the DSR will begin to display information on your Terminal Screen. When you are finished viewing, press any key to exit this mode. [...]

  • Page 61

    Contents Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 57 Appendix B: Using DSRIQ-SRL Modules . . . . . . . 61 Appendix C: UTP Cabling . . . . . . . . . . . . . . . . . . . 66 Appendix D: Technical Specifications . . . . . . . . . . 68 Appendix E: Sun Advanced Key Emulation . . . . . 70 Appendix F: Technical Support . . . . . . . . . .[...]

  • Page 62

    [...]

  • Page 63

    Appendices 57 Appendices Appendix A: FLASH Upgrades The DSRIQ module is unavailable while an upgrade is in progress. When an upgrade is initiated, any current connection to the server via the DSRIQ module will be terminated. If you are using DSAuth or DSView software, a server experiencing a DSRIQ firmware update may not display, or may display as [...]

  • Page 64

    58 DSR Installer/User Guide Figure A.1: Version Dialog Box 3. Click DSRIQ to view individual cable v ersion information. The DS R IQ S elect ion dialog bo x appears. 6. Enter t he I P address of y our TFTP serv er and press Enter . 7. Enter t he name of the fi le that y ou downloaded from t he A vocent site. 8. Confi rm t he TFTP download b y typ[...]

  • Page 65

    Appendices 59 Figure A.2: DSRIQ Selection Dialog Box 4. Selec t a DS R IQ t o upgrade and click t he V ersion butt on. T he D S RI Q V ersion dialog box appears. Figure A.3: DSRIQ Version Dialog Box 5. Click the Load Firmware but ton. The DS R IQ Load dialog box appears.[...]

  • Page 66

    60 DSR Installer/User Guide Figure A.4: DSRIQ Load Dialog Box 6. Click OK to initiate t he upgrade.[...]

  • Page 67

    Appendices 61 Appendix B: Using DSRIQ-SRL Modules The DSRIQ-SRL module is a serial-to-VGA converter which permits VT100- capable devices to be viewed from the DSR local port or by using the DSView software. The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed in a VT100 window, [...]

  • Page 68

    62 DSR Installer/User Guide • DS R/ CD Mode - This option allow s you to cont rol how the DS R and C D lines operate. A vaila ble opt ions are Alw ays on and T oggle. When in T oggle mode, DS R and C D lines are turned off for one- half second and t hen turned on eac h time a module is select ed or deselect ed. T he default value is Alw ays on. ?[...]

  • Page 69

    Appendices 63 • History K ey Sequenc e - This option allow s you to defi ne the key combina- tion t ha t enables History mode. The default key sequence is Ctrl-F9 . • Clear History K ey Sequenc e - This option allow s you to defi ne the key com bination that clears t he history buffer while in History mode. The default key sequence is Ctrl-F1[...]

  • Page 70

    64 DSR Installer/User Guide 5. Repea t st eps 3 and 4 to confi gure addit ional macros. 6. When fi nished, press Enter to ret urn to the previous sc reen. Using History mode History mode allows you to examine the contents of the history buffer, which contains the events that have occurred. The DSRIQ-SRL maintains a buffer containing 240 lines min[...]

  • Page 71

    Appendices 65 DSRIQ-SRL pinouts The following table lists the pinouts for the DSRIQ-SRL module and is provided for your reference. DSRIQ-SRL Pinouts DB 9-F Host Signal Signal Flow SRLSignal Pin Name/Description Name/Description 1 DCD - Data Carrier Detect Out of SRL D TR - Data T erminal Ready 2 RXD - Receive Data Out of SRL TXD - T ransmit Data 3 [...]

  • Page 72

    66 DSR Installer/User Guide Appendix C: UTP Cabling The following information is intended to brief you on various aspects of con nec tion media. The performance of a DSR system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish DSR system performance. NOTE: This appendix is for information purpo[...]

  • Page 73

    Appendices 67 DSR Wiring Standards (continued) Pin EIA/TIA 568A EIA/TIA 568B 5 white/blue white/blue 6 orange green 7 white/brown white/br own 8 brown br own Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • K eep a[...]

  • Page 74

    68 DSR Installer/User Guide Appendix D: Technical Specifications DSR Product Specifi cations Server Ports Number DSR800: 8 DSR1 0 1 0, 20 1 0, 401 0: 1 6 T ypes DSRIQ-PS/2, DSRIQ-USB, DSRIQ-VSN (Sun VGA), DSRIQ-WSN (Sun 1 3W3 ) and DSRIQ-SRL modules Connectors RJ- 45 Sync T ypes Separate horizontal and vertical Plug and Play DDC2B Video Resolution[...]

  • Page 75

    Appendices 69 DSR Product Specifi cations Dimensions (continued) AC -input Cable 1 8 AW G three -wire cable, with a three-lead IEC-320 receptacle on the power supply end and a country dependant plug on the power resour ce end AC Frequency 50 - 60 Hz autosensing Te mperature 32- 104 degrees Fahrenheit ( Ø - 40 degrees Celsius) operating; -4- 158 d[...]

  • Page 76

    70 DSR Installer/User Guide Appendix E: Sun Advanced Key Emulation Certain keys on a normal Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated [...]

  • Page 77

    Appendices 71 For example: For Stop + A , press and hold Ctrl+Shift+Alt and press Scroll Lock , then F1 + A . These key combinations will work with the USB DSRIQ module (if your Sun system comes with a USB port) as well as the Sun DSRIQ module. With the exception of F12 , these key combinations are not recognized by Microsoft Windows. Using F12 per[...]

  • Page 78

    72 DSR Installer/User Guide Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1. Check t he pertinent sect ion of the manual t o see if the issue can b[...]

  • Page 79

    LIMITED WARRANT Y Av ocent Corporation warrants t o the original ret ail purchaser t hat this product is and will be free from defec t s in materials and w orkmanship for a period of 2 4 months from the date of purc hase. A ddit ionally , all Av oc ent product s carry an uncondit ional thirty- day sa t isfaction guarant ee. If, for any reason, y ou[...]

  • Page 80

    For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-346-00 1C Avocent International Ltd. Avocent House, Shannon Free Z one Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 87 1 Avocent Asia Pacifi c Singapore Branch Offi ce 1 00[...]