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Avocent L Series manual

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  • Page 1

    Installer/User Guide L Series For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-4 1 7 -00 1A Avocent International Ltd. Avocent House, Shannon Free Z one Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 87 1 Email: T echsupport-[...]

  • Page 2

    INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient m[...]

  • Page 3

    Digital Desktop System Installer/User Guide L Series A vocent , the A v ocent logo, The Power of Being The re and Rec laim Y our Deskt ops are register ed trademar ks of A vocent Co rporatio n or its affiliates. All ot her marks are the prope rty of their respective o wners. © 2004 A voce nt Corporation . All rights reserved .[...]

  • Page 4

    USA Notification W a rning: Changes o r modificatio ns to this unit not expressly appro ved by the party resp onsible for co mpli- ance coul d void the user's au thority to operate t he equipment . Note: This e q u ipment has bee n tested and found to com ply with t h e li mits for a Clas s A digit a l device, pursu- ant to Pa rt 15 of the FCC[...]

  • Page 5

    iii Table of Conten ts List of Figures .................. .......................... .......................... .......................... ................ .. v List of Tables ....... .................... .......................... ......................... .......................... ......... .v i i Chapter 1: Product Overview ....... ............[...]

  • Page 6

    iv Digital Desktop Syste m Installer/User Guide Chapter 3: Operations .................. .......................... .......................... .......................... ... 17 Overview ...... ....................... ............................ ....................... ...................... ................. ...... ............. 17 LED identificat[...]

  • Page 7

    v List of Figures Figure 1.1: Digital Des kt op Ba sic System ................. ....................... ....................... ........................ .. 1 Figure 2.1: Bas ic Digital Desktop System Configuration ...................... ...................... ................. .... 7 Figure 2.2: PC I Add In Card Jumpers ...................... .....[...]

  • Page 8

    vi Digita l Desktop System Installer/Use r Guide[...]

  • Page 9

    vii List of Tables Table 2.1: Device Jump er Definition ... ................. ...................... ....................... ........................... . .... 9 Table 2.2: Jump er FLAS H T yp es ... ....................... ............................ ....................... ..................... ... 12 Table 3.1: Hotkey C o mman d Table .........[...]

  • Page 10

    viii Digital Desktop S y stem Installer/User Guide[...]

  • Page 11

    1 CHAPTER 1 Produ ct Overvie w Features and Benefits The Digital Desktop Syst em enables IT professionals to relo cat e a user’s computer up to 80 0 meters away while still providing the user the same PC experience. The basic sy stem consists of a host card ( PCI Add In Card), in terconnecting lin k and a Desktop Applia nce (Figure 1.1). This pro[...]

  • Page 12

    2 Digital Desktop System Installer/User Gui d e Digital extension up to 800 mete rs away The Desk top Appliance and PCI Add In Card conn ect over fiber op t ic ( applicable DDL21xx or DDC2xxx Desktop Applian ce models) or CAT 5, 5e or 6 cable (applicable DD L20xx or DDC2xxx Desktop Appliance models). Reli ab le d ig i tal extension is available as [...]

  • Page 13

    Chapter 1: Product Overview 3 Intrusion Detect option The Intrusion Detect option allows th e ad m inistrator to use the DWorks Administration Utili ty to monitor access to th e top cover of the Desktop A p p liance. The Intrusion Detect option alerts the administ rator when the to p cover is removed, even when th e unit is powered down. If you hav[...]

  • Page 14

    4 Digital Desktop System Installer/User Gui d e[...]

  • Page 15

    5 CHAPTER 2 Installation Getting Started Before installin g your Digital Desktop System, refer to th e fo llowing lists to ensure you have all items that shipped with the product as well as other items necessary for proper installation. Supplied with the Desktop Appliance • Power su pply • Power cord • 2 DVI-I to VGA adaptors (supplied wi th [...]

  • Page 16

    6 Digi tal Desktop Syst e m In staller/User Guide • During co nfiguration, you may choose to keep the computer and Desktop Appliance together until configuration is complete. In this case, you w ill need to utilize one of the patch cables to complete this portion o f the configuration. After s u cces sful co nfiguration of the Desktop Appliance, [...]

  • Page 17

    Chapter 2: Installation 7 If you d i d not receive an RPC C able K it with y our RPC cable, or if you have ch anged the type of computer yo u are adding to th e Di g ital Desktop Syst em, visit our web si te or contact Avocent Technical Support b efore pro ceeding with the installation. NOTE: The Desktop Appliance and your computer should be powere[...]

  • Page 18

    8 Digi tal Desktop Syst e m In staller/User Guide T o configure the PCI Add In Card: Several j u mpers and two set s of connectors on the PCI Add In Card are used to configu re your Digital Desktop System. An op ti o n al s hort bracket is also provided to accom modate a low profile PCI f orm fa ctor. 1. Determine which PCI slot form factor is avai[...]

  • Page 19

    Chapter 2: Installation 9 NOTE: The DWorks Administration Utility can also be us ed to selecti vely disable these PCI devices. Both t he physical jumper and the FLASH setting must be enabled in order f or a PCI device to be enabled. NOTE: The DWorks A dministration Ut ility is required to access the FLASH contents. Loca l FLASH write enable refers [...]

  • Page 20

    10 Digital De sktop System Installer/User Guide Figure 2.4: Configuration of Auxiliary Power Jumpers If you d o not have the inst ructions provided with your R P C cable, or if you hav e changed the type of comput er you will be us ing with your Di gital Desktop System, contact Av ocent Technical Suppor t for fur ther information. J17 J14 J14 J17 J[...]

  • Page 21

    Chapter 2: In stallation 11 T o install the PCI Add In Card: 1. Install an d secure the PCI Add In Card into the av ail ab le P C I slot. Figure 2.5: Installing th e PCI Add In Card 2. C lose and secu re the cover of the computer . 3. Conn ect the PS /2 keyboard/mouse “Y” cable between the PCI Add In C ar d and the appropriate PS/2 po rts on yo[...]

  • Page 22

    12 Digital De sktop System Installer/User Guide Configuring the De sktop Appliance Perform the following steps if you wish to change the FLASH write settings or disable on-boar d video for the Desktop Appliance. The factory default is set to allow b o th local and remote write access to the FLASH settings. If you do not wish to change these setting[...]

  • Page 23

    Chapter 2: In stallation 13 4. Remo ve the PC I slot bla nking pl ate. 5. In stall your t hird party PCI Add In Card into th e Desktop Appl iance as s hown in Figure 2.8 , and secure i t with t h e screw removed from the b lanking plate. Figure 2.8: Installing a Third Party PCI Add I n Card 6. Reassemble the Desktop Appliance and secure th e top co[...]

  • Page 24

    14 Digital De sktop System Installer/User Guide Figure 2.9: Desktop Appliance - Left Side View Figure 2.10: Des kto p Appliance - Right Side View Micro phone Speakers Desktop Appli ance Stereo Keyboard Mous e USB Kensingt on Security Slot Desktop Appliance[...]

  • Page 25

    Chapter 2: In stallation 15 Figure 2.1 1: Desktop Appliance - Rear View 3. Locate the p ower cord that was supplied with your D esktop Appliance an d plug one end int o the external power supply provid ed. Plug the other end of the pow er cord into an appropriate AC wall outlet. This outlet must be near the equipment and easily accessible to allow [...]

  • Page 26

    16 Digital De sktop System Installer/User Guide Installi ng Dri vers T o install drivers: 1. Once the computer boots, fo llow the operating s ystem prompt s for the installation of new hard- ware and syst em drivers. Drivers for devices built into the Desk top Appliance can be down- loaded from t h e A vocent T echnical Support web site. For more i[...]

  • Page 27

    17 CHAPTER 3 Operatio ns Overview Operating the comp uter through the Digital Deskto p System is no different than working d i rectly connected to yo ur computer. All peripherals o perate as if directly connected, though the computer is located at a distance. LED identification The following figures describe LED orientation and id en ti fication on[...]

  • Page 28

    18 Digital De sktop System Installer/User Guide Figure 3.2: LED Ide n t ification - PC I Add In Card LED Definitions Power The Power LED is off when no power is supplied to the PCI Add In Card or Desktop Appliance. When auxiliary power is applied, thi s LED is dimly illuminated. When the main power is on, this LED is fully illuminated. Phys ical Li[...]

  • Page 29

    Chap te r 3: Operatio ns 19 in a po w er saving mode. The System Lin k LED is constantly illuminated when the syst em is in norm al oper ation. NOTE: The information provided for the System Link LED is also applicable to the blue LED on the front panel of the Desktop Appliance. FLASH Access The FLASH Access LED is normally not illuminated. It is on[...]

  • Page 30

    20 Digital De sktop System Installer/User Guide Using the Hotkey Feature You can initiate certain operations on the Digital Desktop System by using the Hotkey commands. When you enter a H o tkey command on a keybo ard connected to the Desktop Appliance PS/2 keyboard jack , the Desktop Appliance acknowledge s the command by blinking a pattern with t[...]

  • Page 31

    Chap te r 3: Operatio ns 21 Equipment requirements Ensure that the equip ment on both ends of the link can support the Hotkey feature. The D eskto p Appliance mu st have a keyboard that is connected to t he PS/2 keyboard connector in order to use Hotkey command s . The Hotkey featur e must not be disabled in FLASH memory by the DWorks Administratio[...]

  • Page 32

    22 Digital De sktop System Installer/User Guide[...]

  • Page 33

    23 Appendic es Appendix A: T roubleshooting T able A.1: Desktop Appliance/PCI Add In Card Troubleshooting Desktop Appliance/PCI Add In Card Power LED not l i t V erify that t he unit/host computer is plugged into an appropriate AC outlet. Desktop Appliance/PCI Add In Card Physical Link LED not lit V erify that t he link cable is connected to one of[...]

  • Page 34

    24 Digital De sktop System Installer/User Guide No video Ensure that the computer is powered. Ensure that all video cards are removed from the computer . Check the PCI Add In Card and Desktop Appliance LEDs to ensure that computer to Desktop Appliance communication is functioning. Ensure the integrity of the PCI Add In Card cabli ng. T est cabling [...]

  • Page 35

    Appe ndices 25 USB peripheral is in operable Ensure tha t your USB peripherals are plugged into the USB ports of the Des ktop Appliance in accordance with t he peripheral manufacturer ’ s guidelines. Check PCI Add In Card and Desk top Appliance LEDs to ensure computer to Desktop A ppl iance communication is functioning. Ensure that USB has not be[...]

  • Page 36

    26 Digital De sktop System Installer/User Guide Appendix B: UTP Cabling The perform ance of the Digital Desktop System depends on high-qu ality connections . Poorly installed or maintain ed cab ling can diminish the performance of the Digital Desktop System . NOTE: This appendix is for information purposes only . Pleas e consult with your local c o[...]

  • Page 37

    Appe ndices 27 Standard multimode fiber cabling For the fibe r optic cable models of t he Dig i tal Desktop System, the cable interface should be IEEE 802.3z 1000BASE-SX standard multim ode fiber optic cabling. Table B.2 shows the minimum link distances that must b e supported by cables that are co mpliant with this standard. Premium, or high grade[...]

  • Page 38

    28 Digital De sktop System Installer/User Guide • Keep CA T 5 cable as far away as p ossible from potential sources of electro magnetic i nterfer - ence (EMI), such as electrical cab l es, tr ansforme rs and light fixtures. Do not tie cab les to elec- trical conduits or lay cable s on electrical fixtures. • T est each in s talled s egment with [...]

  • Page 39

    Appe ndices 29 Appendix C: T echnical Specifi cations T able C.1: Digital Desktop System T echnical Specifications PCI Add In Card Specifications PCI Available PCI slot, PCI standard versi on 2.3 (Alternate br ack et provided t o accommodate PCI Low Profile V ersion 2.3). Operating Systems Red Hat® Linux® 7.1, Windows® 95/98, Windows NT®, 2000,[...]

  • Page 40

    30 Digital De sktop System Installer/User Guide Appendix D: T echnical Suppor t Our Technical S uppo rt staff is ready to assist yo u with any installation or operating iss ues you encounter with your Avocent produc t. I f an is sue should develop, follow the steps be low for the fastest possibl e service: 1. Check t h e pertinent section of this m[...]

  • Page 41

    31 A Audio 9, 16 Autodetect 7 B BIOS s ettings 7 D Drivers Installing 16 DWorks 16 DWorks Administr ation Utility 9, 12, 16, 19, 21, 23, 24, 25 F Fiber cabling Multimode 27 FLASH 12 FLA SH wri te 12 H Hotkeys 20 I Interface cards Audio 7 interface cards 7 J Jumper 8, 9, 12 Config uration 8 settings 6 Jumper s Power Control 10 L LED Caps Lo ck 20 De[...]

  • Page 42

    32 Digital De sktop System Installer/User Guide S Slot 0 9 Slot 1 9 U UART 9 USB 9, 13, 16, 29 USB devices 7 UTP Cabling 26 Copper C abling 26 V video adapto r 7 W Wiri ng standa rds 26[...]

  • Page 43

    INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient m[...]

  • Page 44

    Installer/User Guide L Series For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-4 1 7 -00 1A Avocent International Ltd. Avocent House, Shannon Free Z one Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 87 1 Email: T echsupport-[...]