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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avocent SuperSerial, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avocent SuperSerial one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avocent SuperSerial. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Avocent SuperSerial should contain:
- informations concerning technical data of Avocent SuperSerial
- name of the manufacturer and a year of construction of the Avocent SuperSerial item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avocent SuperSerial alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avocent SuperSerial, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avocent service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avocent SuperSerial.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
SuperSerial™ ESP Multi-Interface Serial Hub Product Installation Guide PN 590-290-001A August 2002[...]
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Page 2
2 Equinox ESP Multi-Interface Serial Hub Product Installation Guide Section 1 - Hardware The Equinox SuperSerial Technology (ST) Ethernet Serial Provider 8-port Multi-Interface (ESP-8 MI) Serial Hub can be installed in a local or remote LAN to provide access for widely distributed RS-232, RS-422 or RS-485 serial devices. The ESP-8 MI is supported u[...]
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Page 3
3 Equinox ESP Multi-Interface Serial Hub Product Installation Guide F ig ur e 1 s h ow s t he f r on t o f th e E SP - 8 MI . T a b l e 3 d es cr i be s t he L E Ds a n d bu t to ns . Figure 1. ESP Front View Item Description POWER The POWER LED is lit when the ESP is connected to a power source ONLINE The ONLI NE LED is l it ( not blin king ) wh e[...]
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4 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 1.1 Hardware Installation 1. The MAC address is printed on a label afxed to the back of the unit above the LAN connector socket (see Figure 2). This address will be used as a Unit ID to distinguish different ESP units on the network. Record the MAC address. 00 - 80 - 7D - _____ [...]
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5 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 1.2 RS-232 Device Cabling Figures 3 through 5 show the pin assignments required for an RS-232 cable connection between the ESP RJ-45 ports and your devices. Figure 3. Cable Pin Assignments for ESP RJ-45 to Terminal/Printer Figure 4. Cable Pin Assignments for ESP RJ-45 to PC DB-9 Fi[...]
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Page 6
6 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 1.3 RS-232 Modular Adaptors and Cables RS-232 modular adaptors are available from Equinox to convert RJ-45 modular jacks to DB-25 or DB-9 connectors. These modular adaptors, used with the 10-wire reversing modular cables, perform the same functions as shown in Figures 3 through 5. [...]
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7 Equinox ESP Multi-Interface Serial Hub Product Installation Guide Figure 7. 10-Wire RJ-45 Reversing Cable 1.4 RS-530 Modular Adaptors An RS-530 modular adaptor is available from Equinox to convert an RJ-45 modualr jack to a male DB-25 connector. The RS-530 adaptor is designed to be used with standard CAT 5 cable. Each port that uses the RS-530 ad[...]
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8 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 1.4 INIT and RESET Buttons The INIT button can be used to remove configured information from an ESP unit. The ESP stores nonvolatile data such as SNMP community name, system contact and IP address in FLASH. This information can be erased by pressing the INIT button. NO TE : Pr es s[...]
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9 Equinox ESP Multi-Interface Serial Hub Product Installation Guide Section 2 - Driver Installation This section contains instructions for installing the ESP driver from the Equinox SuperSerial CD-ROM. The ESP is supported under Windows 2000, Windows NT 4.0, Windows NT 3.51, OpenServer 5.0.5a or higher, UnixWare 7.0.1a or higher, Linux and AIX 4.3 [...]
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10 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 1 1. Once all les are copied, click Finish . Your ESP is now installed. Windows 2000 will now install the ESP serial ports. 2.2 Windows NT 4.0 1. Navigate to Settings - Contr ol Panel - Network to display the Network Control Panel. Select the Services tab. Click Add to install [...]
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Page 11
11 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 2.4 OpenServer The following sections contain procedures for installing the ESP driver on an Open Server release 5.0.5a or higher system. 2.4.1 Installing Directly from CD-ROM 1. Mount the CD-ROM volume using the following command: m ou nt -f I SO 9 6 6 0 , filem o d e = 4 44 <[...]
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12 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 2.4.3 Creating and Using OpenServer ESP Installation Diskettes on DOS 1. Loa d th e E quin ox Supe rSe rial So ftwa re CD i nto you r C D-RO M d rive . 2. Set your default drive to the CD-ROM drive letter . 3. Run the command M A K EU NIX and select the appropriate Equinox product[...]
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13 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 2.5 UnixWare The following sections contain procedures for installing the ESP driver on a UnixWare release 7.0.1a or higher system. 2.5.1 Creating and Using UnixWare ESP Installation Diskettes on UnixWare 1. Mount the CD-ROM volume using the following command: m ou nt -f cd fs - 0[...]
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14 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 2.6 Linux The following sections contain procedures for installing the ESP driver on a Linux system. 2.6.1 Creating and Using Linux ESP Installation Diskettes on Linux 1. Mount the CD-ROM volume using the following command: m ou nt -t iso 9 6 6 0 < d ev ice > < m ou nt _ [...]
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Page 15
15 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 2.7 AIX The following sections contain procedures for installing the ESP driver on an AIX release 4.3 or 5.1 system. 2.7.1 Installing Directly from CD-ROM (AIX 5.1 only) This procedure is valid only on AIX release 5.1 systems. 1. Mount the CD-ROM volume using the following command[...]
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Page 16
16 Equinox ESP Multi-Interface Serial Hub Product Installation Guide 2.7.4 Creating and Using AIX ESP Installation Diskettes on Microsoft Windows 1. Load the Equinox SuperSerial Software CD. • If you have autoplay enabled, the Equinox SuperSerial Software Installation screen will appear . • If you do not have autoplay enabled, set your default [...]
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Page 17
17 Equinox ESP Multi-Interface Serial Hub Product Installation Guide Declaration of Conformity Manufacturer’s Name: Equinox Systems Inc. an Avocent Company Manufacturer’s Address: One Equinox Way Sunrise, Florida 33351-6709 USA declares, that the products Product Name: Ethernet Serial Provider Model Names: ESP-8 10/100, ESP-16 10/100, ESP-MI Pr[...]
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Page 18
18 Equinox ESP Multi-Interface Serial Hub Product Installation Guide © 2002 Equinox Systems Inc. All rights reserved. Reproduction without permission prohibited. Equinox, SuperSerial and Avocent are registered trademarks or trademarks of Avocent Corporation. All other brands and product names are trademarks of their respective holders. Eq ui no x [...]
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Page 20
Equinox Systems Inc. One Equinox Way Sunrise, Florida 33351-6709 (954) 746-9000 Fax: (954) 746-9101 ftp.equinox.com www.equinox.com support@equinox.com[...]