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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avocent SwitchView SwitchView DVI, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avocent SwitchView SwitchView DVI one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avocent SwitchView SwitchView DVI. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Avocent SwitchView SwitchView DVI should contain:
- informations concerning technical data of Avocent SwitchView SwitchView DVI
- name of the manufacturer and a year of construction of the Avocent SwitchView SwitchView DVI item
- rules of operation, control and maintenance of the Avocent SwitchView SwitchView DVI item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avocent SwitchView SwitchView DVI alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avocent SwitchView SwitchView DVI, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avocent service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avocent SwitchView SwitchView DVI.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Avocent SwitchView SwitchView DVI item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
SwitchView ® DVI and MM2 Switches Firmware Revision Release Notes March 2007 This document outlines: 1. Firmware Version and Com patibility 2. Important Installation Notes 3. How to Update Firmware 4. Enhancements 5. Fixes 6. Known Issues =============================================================================== 2SVPUA20, 4 SPVUA20, 2SVDVI10 [...]
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Page 2
=============================================================================== Important Installation Notes =============================================================================== Prior to starting the firmware upgrade process, please be sure you have the following: o A powered-on host PC with a mouse and a keyboard directly connected [...]
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Page 3
7. Press the Download button to begin th e upgrade process for your KVM switch. Do not disconnect the USB cable while the file is be ing downl oaded; the red (hub port control status) LED of port 2 will remain lit during this procedure. The file transf er progress can be monitored through the progress bar; please wait until the file download is com[...]
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Page 4
15. Support for Genius Wireless Twin Touch Optical m ouse =============================================================================== Known Issues =============================================================================== This release of firmware/software co ntains the following known issues: 1. Keyboards and mice that are connected to the[...]