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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Axis Communications 214 PTZ, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Axis Communications 214 PTZ. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Axis Communications 214 PTZ should contain:
- informations concerning technical data of Axis Communications 214 PTZ
- name of the manufacturer and a year of construction of the Axis Communications 214 PTZ item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Axis Communications 214 PTZ alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Axis Communications 214 PTZ, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Axis Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Axis Communications 214 PTZ.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Axis Communications 214 PTZ item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
AXIS 214 PTZ Network Camera User’s Manual[...]
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Page 2
AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide About thi s Document This manual is intended for administrators and users of the AXIS 214 PTZ PTZ Network Camera, and is applicable fo r software release 4.40. Previous experience of networking will be of use when installing and using this product. Some knowledge of UNIX or Linux-based [...]
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3 AXIS 214 PTZ Table of contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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4 AXIS 214 PTZ Event servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Event types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Triggered events . . [...]
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Page 5
5 AXIS 214 PTZ Product Description The AXIS 214 PTZ is a fully-featured PTZ Network Camera for security su rveillance and remote monitoring. With its removable automatic IR filter, the came ra supports automatic day & night functionality. The AXIS 214 PTZ is equipped with 1 input and 1 ou tput, for connecting extern al devices, e.g. door switch[...]
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Page 6
6 AXIS 214 PTZ Rear panel The rear panel provides access to all of the availa ble connections on the AXIS 214 PTZ. The view shown here is from a ceiling mounted camera. Control button - This is used to restore the factor y d efault settings, as described in Resetting to the factory default settings, on page 37 . Indicators - After completion of the[...]
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7 AXIS 214 PTZ Accessing the camera The AXIS 214 PTZ can be used with most standard operating systems, and su pports Microsoft Internet Explorer 5.x or later, Netscape 7.x or later and Mozilla 1.4 or later. Accessing the camera from a browser 1. Start a browser (Internet Explor er , Mozilla, Netscape Navigator). 2. Enter the IP address or host name[...]
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8 AXIS 214 PTZ The Live View page The following provides an overview of the controls fo und on the Live View page . If the AXIS 214 PTZ has been customized (from Setup > Live View Config > Layout ), the controls will be displayed accordingly: Pan/Tilt/Zoom controls The Live View page also displays the Pan/Tilt/Zoom controls . These are enable[...]
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9 AXIS 214 PTZ Control panel Click the Ctrl panel button to display the control panel, which provides the following settings: • Auto focus : Au tomatically adjusts th e image focus. • Auto iris : Automatically adjusts the am ount of light reaching the camera and gives th e best re sults, This also protects the image sensor from strong light. ?[...]
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10 AXIS 214 PTZ Area Zoom This allows you to draw a box over a desired area to zoom into. To activate, click the Center button described in the AMC viewer toolbar, or in other Internet browsers, select PTZ > Center . Using your mouse, click in the image and, while holding down the left mouse button, draw a square over the area you would like to [...]
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11 AXIS 214 PTZ Video and Audio Streams The AXIS 214 PTZ provides several different image and video formats. The type to use depends on your requirements and on the properties of your network. The Live View page in the AXIS 214 PTZ provides access to Motion JPEG and MPEG-4 video streams, as well as to single JPEG images. Other applications and clie[...]
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12 AXIS 214 PTZ MPEG-4 protocols and communication methods To deliver live streaming video over IP networks, various combinations of transport protocols and broadcast methods are employed. •RTP (Realtime Transport Protocol) is a protocol th at allows programs to manage the real-time trans- mission of multimedia data, via unicast or multicast. •[...]
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13 AXIS 214 PTZ Other methods of accessing the video stream Video/images from the AXIS 214 PTZ can also be accessed in the following ways: • If supported by the client, the AXIS 214 PTZ can use Motion JPEG server push to display video. This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as[...]
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14 AXIS 214 PTZ The Setup Tools The AXIS 214 PTZ is configured from the setup tools, wh ich are available from the link in the web interface. The setup tools can be used by: • administ rators , who have unrestricted ac cess to all the Setup tools • operators , who have access to the Video & Image, Live View Config and Event Configuration se[...]
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15 AXIS 214 PTZ Video & Image settings Image Image Appearance Adjust these settings to optimize the vide o images according to your requirements. All configuration of images and overlays will affect the performance of the camera, depending on usage and the available bandwidth. Use these settings to adjust: • Image resolution - select the imag[...]
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Page 16
16 AXIS 214 PTZ Overlay Settings Use these settings to include a) an image as an overlay, and/or b) the date and time, along with text of your own. Text overlays are all included on one line at the top or bottom of the video image. Image overlays can be placed anywhere in the video image. See Over lay Image , on page 16 for instructions on how to u[...]
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17 AXIS 214 PTZ Advanced Camera Settings Lighting Conditions To optimize the lighting settings according to you r requirements, modify the following settings: • Color setting - select color or B/W . • Brightness - this can be adjusted in the range 0-100. • Sharpness - controls the amount of sh arpening applied to the image. • IR cut filter [...]
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Page 18
18 AXIS 214 PTZ Audio The AXIS 214 PTZ can transmit audi o to other clients, by connecting a microphone, and can play audio from other clients by attaching a speake r. This section describes how to conf igure the basic au dio settings for the AXIS 214 PTZ, e.g. set the communication mode and adjust the soun d levels for the microphone and speaker. [...]
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19 AXIS 214 PTZ •I n Simple x - AXIS 2 14 PTZ sp eaker only mode, the speaker connected to the AXIS 2 14 PTZ will play audio, but no audio will be transmitted from the AXIS 2 14 PTZ to other web clients. This could be used to e.g. provide spoken instructions to a person viewed in the camera. This mode requires the u se of th e push-to-talk button[...]
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20 AXIS 214 PTZ Enable echo cancellation reduces acoustic echoing (feedback) if so und from the speaker is captured by the microphone. Noise cancellation is a way of reducing the backgrou nd noise when there is no useful audio pres ent. A typical application could be that the camera is set up in a noisy environment, and you are only interested in h[...]
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21 AXIS 214 PTZ Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default page with your ow n colors, images etc. Cli ck the Configure button and see the following page. • Own Home P age - Upl[...]
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22 AXIS 214 PTZ Own Home Page To use a previously uploaded web page as the default page, check the checkbox, select the page from the drop-down list and click OK . User Defined Links Enter a descriptive name and enter the URL in the provided field. The link will appear on the Live View page . User defined CGI links can be used to issue HTTP API req[...]
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23 AXIS 214 PTZ Check the Show crosshair in PTZ joystick mode box to show a red position indi cator on the live view page when joystick navigation mode is selected. Use PTZ joystick mode as default - Sets the PTZ mo de to joystick, which can be changed temporarily on the PTZ Control Panel, but will default to joystick if this is selected. Enable re[...]
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Page 24
24 AXIS 214 PTZ PTZ Configuration Preset Positions A preset position is a pre-defi ned camera view that can qu ickly and easily be viewed. From Preset Position Setup , use the Pan, Tilt and Zoom (PTZ) c o ntrols to steer the came ra to the required position. When satisfied with the came ra's position, enter a de scriptive name. This came ra po[...]
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Page 25
25 AXIS 214 PTZ Event configuration This section describes how to configure the AXIS 214 PTZ for alarm and handling. The AXIS 214 PTZ can be configured to perform certain action s when certain types of events occur. Terminology • Event Type - A set of parameters describing how and when the AXIS 2 14 PTZ should perform cer - tain actions. An event[...]
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26 AXIS 214 PTZ Event types An event type is a set of parameters describing how and when the AXIS 214 PTZ is to perform certain actions. Example: If someone passes a connected sensor and an event type has been configured to act on this, the camera can e.g. record and save images to an FTP server, and/or send a notification ema il to a pre-configure[...]
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Page 27
27 AXIS 214 PTZ Include post-trigger buffer - contains images from the time immediat ely after the trigger. Configure as for pre-trigger. Note: If the pre- or post-buffer is too large fo r the internal memory, the frame rate will be reduced and indi vidual images may be mi ss- ing. If this occurs, an entry will be created in the unit's log fil[...]
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Page 28
28 AXIS 214 PTZ 3. Set the Object Size, History , and Sensitivity profile sliders for the window (only applies to Include windows). A full description of each profile slider is provided below . 4. T o test the motion detection window , select it and then create some phys ical disturbance within the window area. Any detected motion is then indi cate[...]
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Page 29
29 AXIS 214 PTZ System Options Security - Users User access control is enable d by default, when the ad ministrator sets the root pa ssword on the first access. Other users are authorized w ith user names and pa sswords, or the administrator can choose to allow anonymous viewer login to the Live View page, as described below. Users - the user lis t[...]
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Page 30
30 AXIS 214 PTZ 3. Create self-signed certificate generates and installs a certific ate which will be displayed under Installed Certificate . Create Certificate Request generates a PEM formatted request which you copy and send to a CA for signing. When the signed certificat e is returned, click Install signed certificate... to install the certifica[...]
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Page 31
31 AXIS 214 PTZ Security - 802.1x IEEE 802.1x is an IEEE st andard for port-based Network Admission Co ntrol. It provides authentication to devices attached to a network port (wired or wireless), establishing a point-to-point connection, or, if authentication fails, preventing ac cess on that port. 802.1x is based on EAP (Extensible Authentication [...]
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Page 32
32 AXIS 214 PTZ CA servers In cryptography, a Certificatio n Authority (CA) is an enti ty that provides signed digital certificates for use by other parties, and thus ac ts a trusted third party. There are many commercial CA’s that charge for their services. Institutions an d governments may have their own CA, and there a re free CA’s available[...]
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33 AXIS 214 PTZ Options for notification of IP address change - Automatic IP address assignme nt via DHCP may lead to the situation where th e IP address change s a nd you lose contact with the ca mera. To configure notification of changes in the IP address, click Settings... and enter the required information. AXIS Internet Dynamic DNS Service - I[...]
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Page 34
34 AXIS 214 PTZ HTTPS The default HTTPS port number (443) can be change d to any port within the range 1024-65535. HT TPS is used to provide encrypted web browsing. NAT Traversal (port mapping) A broadband router allows devices on a private network (LAN) to share a si ngle connection to the Internet. This is done by forwarding network traffic from [...]
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Page 35
35 AXIS 214 PTZ Network - SOCKS SOCKS is a networking proxy protocol. The AXIS 214 PTZ can be configured to use a SOCKS server to reach networks on the other side of a fi rewall/proxy server. This functionalit y is useful if the AXIS 214 PTZ is located on a local network behind a fi rewall, but notifications, uploads, alarms, etc., need to be sent [...]
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Page 36
36 AXIS 214 PTZ Network - Bonjour Your Axis network camera includes support for Bonj our. When enabled, the camera is automatically detected by operating systems and c lients that support this protocol. Ports & Devices - I/O Ports The pinout, interface support and the control and mo nitoring functions are described in the section Connections , [...]
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Page 37
37 AXIS 214 PTZ Advanced Scripting - this is a powerful and advanced function that enables the use of custom scripts. Caution! Improper use may cause unexpected behavior or even c aus e loss of contact with the unit. If a script does cause problems, reset th e unit to its factory default settings . A backup file ma y be of use to return the unit to[...]
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Page 38
38 AXIS 214 PTZ Connections I/O inputs and outputs The 4-pin I/O terminal connect or provides the interface to: • 1 transistor output • 1 digital input • auxiliary power and ground The I/O terminal connector is used in applications fo r e.g. motion detection, ev ent triggering, time lapse recording, alarm notification via email, image storage[...]
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39 AXIS 214 PTZ Troubleshooting Checking the Firmware Firmware is software that deter mines the functionality of the AXIS 214 PTZ. When the firmware is upgraded, your Axis product receives the latest available functionality. One of your first actions when troubleshooting a pr oblem should be to chec k the currently installed firmware version. The l[...]
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40 AXIS 214 PTZ Symptoms, Possible Causes and Remedial Actions Problems se tting the IP address Using ARP and Ping The IP address must be set w ithin two min utes after the pow er has been applied to the AXIS 214 PTZ. Restart the server and try again. Also, make sure the ping length is set to 408. The AXIS 214 PTZ is located on a dif - ferent subne[...]
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41 AXIS 214 PTZ For further assistance, please contact your reseller or check the product ’s support pages on the Axis Website at http://www.axis.com/tech sup Slow imag e update Configuring, e.g. pre-buffers, hi-res images, high frame rate etc will reduce the performance of the A XIS 214 PTZ. Slow performance Slow performance may be caused by e. [...]
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42 AXIS 214 PTZ Technical Specifications Item Specification Models • AXIS 214 PTZ 50Hz (PAL) • AXIS 214 PTZ 60Hz (NTSC) Image sensor ¼" Sony Exview HAD CCD Lens • 4.1-73.8 mm • F1.4-3.0 • Autofocus • Auto day/night • Focus range: 10mm (wide) or 800 mm (tele) to infinity Angle of view Horizontal 2.7°-48° Zoom 18x optical, 12x d[...]
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43 AXIS 214 PTZ Connectors • Ethernet 10BaseT/100BaseTX, RJ-45 • Terminal block for 1 alarm input, 1 output and alternative power connection • Line/mic in 3,5mm tele jack • Line out 3,5mm tele jack Casing Plastic Processors and memory • CPU: ETRAX 100LX 32bit • Video processing and compression: ARTPEC-2 • RAM: 32 MB, Flash: 8 MB • B[...]
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44 AXIS 214 PTZ The AXIS 214 PTZ (PAL) delivers the following file sizes: The AXIS 214 PTZ (NTS C) delivers the following file sizes: General performance considerations When setting up the camera, it is important to cons ider how various settings and situations will affect performance. Some factors affect th e amount of bandwidth (the bit rate ) re[...]
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45 AXIS 214 PTZ Important! •The figures displayed here are the values as delivered by th e camera. If other re strictions are currently in force, (e.g. bandwidth limitation) these values might not correspond to those actually received by the client. •For Motion JPEG, these values will only be accurate a s long as no frame rate limit has been sp[...]
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46 AXIS 214 PTZ Glossary of Terms ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. Web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts. ActiveX controls are often downloaded and installed auto[...]
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47 AXIS 214 PTZ settings, this will, for many device s, completely reset any settings that were changed by the user. Firewall - A firewall works as a barrier between networks, e.g. b etween a Local Area Netwo rk and the Internet. The f irewall ensures that only authorized users are allowed to acc ess the one network from the other. A firewall can b[...]
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Page 48
48 AXIS 214 PTZ JPEG (Joint Photographic Experts Group) - Together with the GIF file format, JPEG is an image file type commonly used on the w eb. A JPEG image is a bitmap, and usually has the file suffix '.jpg' or ".jpeg." Wh en creating a JPE G image, it is possible to co nfigure the level of compression to use. As the lowest [...]
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49 AXIS 214 PTZ the user that originally requested i t. P-VOP - See VOP . Resolution - Image resolutio n is a measure of how much detail a d igital image can hold: the greater the resolution, the greater the level of detail. Resolution can be sp ecified as the number of pixel-columns (width) by the number of pixel-rows (height), e.g. 320x240. Alter[...]
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50 AXIS 214 PTZ VOP (Video Object Plane) - A VOP is an image frame in an MPEG-4 video stream. There are several types of VOP: - An I-VOP is complete im age frame. - A P-VOP codes the differenc es between images, as long as it is m ore e fficient to do so. Otherwise it codes the w hole image, which may also be a completely new image. WAN (Wide-Area-[...]
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51 AXIS 214 PTZ Index A Accessing the vid eo stream 13 Action 25 Action Buttons 22 Active/Inactive 22 Administrator 29 Administrators 14 Advanced Simple profile 11 Alarm 25, 27, 38 AMC 9, 12 ARP/Ping 32 Audio 18 Audio input 19 Audio mode 18 Audio output 19 Auxiliary Power 38 AXIS Media Control 18 B Backup 36 Bandwidth 11, 45 Bit rate 11 Buffer Size[...]
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52 AXIS 214 PTZ Pulse 8, 22 Push to talk 18 R Referrals 29 Restart 36 Restore 36 RTP 12 RTSP 12 S Scheduled Event 25, 27 Security 29 Security/Users 29 Sequence Mode 8 Server Time 32 Services 32 Setup 14 Simple profile 11 SMTP 35 Snapshot 8 SOCKS 35 Streaming MPEG-4 12 Support 36 System Options 29 T TCP Server 25 Time Mode 32 Trigge red Event 25, 26[...]