Axis Communications 232d+ manual

AXIS 231D+/232D+ Network Dome Camera User’s Manual[...]

AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide 2 About This Document This manual is intended for ad ministrator s and users of the AXIS 231D+/232D+ Netwo rk Dome Camera, and is applicable for software release 4.40. It includes inst ructions for using and managing the AXIS 231D+/23 2D+ on you r network. Pre vious experie nce of netwo[...]

3 AXIS 231D+/232D+ Table of contents AXIS 231D+/232D+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 AXIS 232D+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Hardware Description . . . . . . . . . . [...]

4 AXIS 231D+/232D+ Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Network - Basic TCP/I P Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Network - Advanced TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

5 AXIS 231D+/232D+ - Description AXIS 231D+/232D+ Ideal for demanding surveillance and remo te monitoring appl ications, the AXIS 231D+/232D+ Network Dome Camera features precise pan/tilt/zoom control, superior quality Motion JPEG and MPEG-4 video, advanced event management functio nality, 4 alarm inputs/4 alarm outputs (f or door sensors, alarm be[...]

6 AXIS 231D+/232D+ - Description Hardware Description Network Connector - After completion of the startup an d self test routines, the Network and Power Indicators on the netw ork connector flashes as follows: Control Button - Press this button to restore the fa ctory default settings, as described in Resetting to Factory Default Settings, on page [...]

7 AXIS 231D+/232D+ - Using the Network Dome Camera Using the Network Dome Camera This document includes instructions for using and managing the AXIS 231D+/232D+. Instructions on how to inst all the AXIS 231D+/232D+ on you r network are provided in the AXIS 231D+/232D+ Installation guide which is available on the Axis Web site. The AXIS 231D+/232D+ [...]

8 AXIS 231D+/232D+ - Using the Network Dome Camera If the AXIS 231D+/232D+ has been customized , the buttons and other items described below will be displayed accordingly on the Live View page. The following provides an overview of each button: The Video Format drop-down list allows the video format on the Live View page to be temporarily changed. [...]

9 AXIS 231D+/232D+ - Using the Network Dome Camera Area Zoom This allows you to draw a box over a desire d area to zoom into. To activate, click the Center button described in the AMC viewer to olbar or in other Inte rnet browsers choose PTZ > Center . Using your mouse click in the image and while holding down the left mouse button draw a square[...]

10 AXIS 231D+/232D+ - Using the Network Dome Camera Pan/Tilt/Zoom Control Queue The time the user is in control of the PTZ se ttings is limited and a queue of users has been set up. Use the buttons to request or releas e control of the Pan/Tilt/Zoom controllers. The Pan/Tilt/Zoom Control Queue is set up by the administrator under: Dome Configuratio[...]

11 AXIS 231D+/232D+ - Video Streams Video Streams The AXIS 231D+/232D+ provides several differen t image and video st ream formats. The type to use depends on you r requirements and on the properties of your network. The Live View page in the AXIS 231D+/232D + provides access to Motion JPEG and MPEG-4 video streams, as well as to single JPEG images[...]

12 AXIS 231D+/232D+ - Video Streams MPEG-4 protocols and communication methods To deliver live streaming video over IP netw orks, vario us combinations of transport protocols and broadcast methods are employed. • RTP (Realtime Transport Protocol) is a prot ocol that allows programs to manage the real-time transmission of multi media data, via uni[...]

13 AXIS 231D+/232D+ - Video Streams How to stream MPEG-4 Deciding on the combination of protocols and methods to use depends on your viewing requirements, and on the pr operties of your network. RTP+RTSP This method (actually RTP over UDP and RTSP ove r TCP) should be your first consideration for live video, especially when it is important to alway[...]

14 AXIS 231D+/232D+ - Video Streams The AXIS Media Control The recommended method of acce ssing live video (MPEG-4 and/ or Motion JPEG) from the AXIS 231D+/232D+ is to use the AXIS Media Cont rol (AMC) in Microsoft Internet Explorer in Windows. This ActiveX compon ent is automatically installed on first use, after which it can be configured by open[...]

15 AXIS 231D+/232D+ - Configuring the Network Dome Camera Configuring the Network Dome Camera This section describes how to configure th e AXIS 231D+/232D+ and is intended for the product administrator who has unrestricted acce ss to all Setup tools and the Operator who has access to Video & Image, Live View Config and Event Configuration. See [...]

16 AXIS 231D+/232D+ - Configuring the Network Dome Camera Video & Image Settings The following are examples of available features in the AX IS 231D+/232D+. For details of each setting, please refer to the online help f iles which are available from each page. Click to access the help files. Image Settings To optimize the video images to suit yo[...]

17 AXIS 231D+/232D+ - Configuring the Network Dome Camera Overlay Settings Use these settings to include an image as an overlay, and/or the date and time, along with text of your own. Text overlays are all included on one line at the top or bottom of the video image. Image overlays can be placed anywhere in the video image. To upload an overlay ima[...]

18 AXIS 231D+/232D+ - Configuring the Network Dome Camera Overlay Image Settings An overlay image is an image included in th e video image. This might, for example, be your own company logo. Follow th ese instructions to upload and use an overlay image: 1. Go to S etup > Vid eo & Image > Overlay I mage. 2. T o upload the file to the AXIS [...]

19 AXIS 231D+/232D+ - Configuring the Network Dome Camera Note that if the AXIS 232D+ is set to Au to, it will automatica lly switch between IR cut filter ON and OFF, according to th e current lighting conditions. This is only possible when the iris is set to Auto Iris, and the exposure control is set to Automatic. • Wide dynamic range - Correct [...]

20 AXIS 231D+/232D+ - Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modif y the default page with your own colors, or images. Click the Configure button and see the following page. •[...]

21 AXIS 231D+/232D+ - Live View Config 1. Enter the path to th e file, or click the Browse button. 2. Select the user level for the upl oaded file . Setting the user access level means that you decide who gets to view the pages. 3. When the path is shown correctl y in the text field, click the Upload button. All uploaded files are shown in the list[...]

22 AXIS 231D+/232D+ - Live View Config For more information on the Axis HTTP API, see the Support / Developer pages on the Axis Web site at http://www.axis.com. Please use th e online help file s for more information. For more information on the Axis HTTP API, see the Support / Developer pages on the Axis Web site at http://www.axis.com . See also [...]

23 AXIS 231D+/232D+ - Live View Config Viewer Settings Checking the Show viewer toolbar box displays the AMC toolbar under the video stream. By checking the Enable MPEG-4 decoder installation box, it is also possible for the Administrator to enable or disable the installati on of the MPEG-4 decoder. This is used to prevent the insta llation of un l[...]

24 AXIS 231D+/232D+ - Live View Config Sequence Mode Sequence Mode is a configurat ion that automatically displa ys the view from multiple, previously defined Preset Positions (see Dome Configuration , on p age 27 and the online help). This is useful for security pe rsonn el viewing a surveillance system that constantly rotates through the selected[...]

25 AXIS 231D+/232D+ - Live View Config PTZ controls • the Pan bar - moves the ca mera to the right and left • the Tilt bar - tips the camera up and down • the Zoom bar - zooms the view in and out • the Focus bar - adjusts the focus • the Iris bar - adjusts the brightness of the image Clicking on the bars themselves or on the arrows at the[...]

26 AXIS 231D+/232D+ - Live View Config Preset Positions These presets are select ed from the drop-down Source list on the Live View page and will move and/or zoom the camera to a pre-defined position, i.e. to cover an area of particular interest. Events can also be configured to go to preset positions when triggered. For information on setting up p[...]

27 AXIS 231D+/232D+ - Dome Configura tion Dome Configuration Preset Positions A preset position is a pre-defined camera vi ew than can be used to quickly move the camera to a specific location. From Prese t Position Setup , use the Pan, Tilt and Zoom (PTZ) controls to steer the camera to the required position. When satisfied with the camera's [...]

28 AXIS 231D+/232D+ - Dome Configuration Advanced Limits Define the pan, tilt , zoom and focus limits for the AXIS 231D+/232D+. Movements to the left and right, up and down can be restricted to narrow the area under surveillance. The near focus limit can be set to avoid focusi ng on objects too cl ose to the camera. Notes: Once a limit has been sav[...]

29 AXIS 231D+/232D+ - Event Configura tion Event Configuration This section describes how to configure the AXIS 231D+/232D+ for event handling. The AXIS 231D+/232D+ can be configur ed to perform certain acti ons when certain types of events occur. Event Servers Event Servers can be use d for receiving upload ed image files and/or notification messa[...]

30 AXIS 231D+/232D+ - Event Configuration Event Types An Event Type is a set of parameters describing how and when the Network Dome Camera is to perform certain actions. Example: If a door is opened, and an event has been configured to act on this, the Network Dome Camera can record and save video images to an FTP server or send a notification emai[...]

31 AXIS 231D+/232D+ - Event Configura tion Pre-trigger and Post-trigger buffers This function is useful for checking what happen ed immediatel y before and after a trigger - for example, 10 seconds before and after a door has been opened. Go to Event Types > Add Triggered... > When Triggered... and check the Upload images checkbox to expand t[...]

32 AXIS 231D+/232D+ - Event Configuration Scheduled Event A Scheduled event can be activated at pr e-set times, in a repeat ing pattern on selected weekdays. How to set up a scheduled event This example describes how to set the Network Dome Camera to send an email notification with saved images at a set time: 1. Click Ad d s c h e d ul e d on the E[...]

33 AXIS 231D+/232D+ - Event Configura tion Motion detection In the Motion Detection menu, you can configur e the video source(s) fo r motion detection. The motion detection feature is used to gene rate an alarm whenever movement occurs (or stops) in the image. The AXIS 231D+/232D+ can use a maximum of 10 Include/Exclude windows. • Include win dow[...]

34 AXIS 231D+/232D+ - Event Configuration Please use the online help for descriptions of each available option. Examples: • Avoid triggering on small objects in the image by selecting a high size leve l. • To trigger motion detection as long as ther e is ac tivity in the area, select a high history level. • To only detect flashing light, low [...]

35 AXIS 231D+/232D+ - System Options System Options Security User access control is enabled by default; the administrator sets the root password on first access. Other users are au thorized with user names and pass words, or the administrator can choose to allow anonymous viewer login to the Live View page, as described below: Users The user list d[...]

36 AXIS 231D+/232D+ - System Options Notes: • If the re ferrals feature is en abled and to also allow no rmal access to the Live View pag e, the product's own IP address or host name must be a dded to the list of allowed referrers. • Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP address fil[...]

37 AXIS 231D+/232D+ - System Options Clients and servers in an 802.1X network may need to authenticate each other by some means. This is done with the help of digital certificates provided by a Certification Authority . These are then validated by a third-party entity, such as a RADIUS server , examples of which are Free Radius and Mi crosoft Inte [...]

38 AXIS 231D+/232D+ - System Options The authentication process RADIUS RADIUS (Remote Authentication Dial In Us er Service) is an AAA (Authentication, Authorization and Accounting) protocol for a pplications such as network access or IP mobility. It is intended to work in both local and roaming situations. CA servers In cryptography, a Certificatio[...]

39 AXIS 231D+/232D+ - System Options Date & Time Current Server Time - displays the current date and time (24h clock). The ti me can be displayed in 12h clock format in the Overlay Images (see below). New Server Time - Select your time zone from the drop -down list and check the day light saving time changes, if desired. From the Time Mode sect[...]

40 AXIS 231D+/232D+ - System Options Network - Basic TCP/IP Settings IP Address Configuration Your Axis network camera suppor ts both IP version 4 and IP ve rsion 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address can be set au tomatically via DHCP, or a static IP address[...]

41 AXIS 231D+/232D+ - System Options Network - Advanced TCP/IP Settings DNS Confi guration DNS (Domain Name Service) provides the translat ion of host names to IP addresses on your network. Obtain DNS server address via DHCP - au tomatically use the DN S server settings provided by the DHCP server. Click the View button to see the current settings.[...]

42 AXIS 231D+/232D+ - System Options HTTPS The default HTTPS port number (443) can be changed to any port within the range 1024-65535. HTTPS is used to provide encrypted web browsing. NAT Traversal A broadband router allows devices on a privat e network (LAN) to share a single connection to the Internet. This is done by forwarding ne twork traffic [...]

43 AXIS 231D+/232D+ - System Options Notes: • An alternative HTTP port can be used/be active even if NAT traversal is disabl ed. This is useful if for example, your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router. • If you attempt to manually enter a port that is alre ady in use, another ava[...]

44 AXIS 231D+/232D+ - System Options Network - QoS (Quality of service) Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Qu ality can be defined as a maintained level of bandwidth, low latency, and no packet losses . The main benefits of a QoS-aware network can be sum[...]

45 AXIS 231D+/232D+ - System Options Network - SNMP The Simple Network Management Protocol (SNMP) allows re mote management of network devices. Depending on the level of security requ ired, select the version of SNMP to us e. The three levels of security are: • SNMP V1 - includes no se curity . • SNMP V2c - uses very simple security . The commu[...]

46 AXIS 231D+/232D+ - System Options Maintenance • Restart - t he unit is restarted without changing an y setting. Use this method if the unit is not behaving as expected. • Restore - the unit is restarted and most curren t settings are reset to factory default val - ues. The settings that will not be reset are as follows: • the boot protocol[...]

47 AXIS 231D+/232D+ - System Options View Information - the Logs report and the Parameter List also provide valuable information for troubleshooting and wh en contacting Ax is’ support service. Configuration: Log Level for Log Files - from the drop-down list, select the level of information to be added to the Log file Log Level for Email - from t[...]

48 AXIS 231D+/232D+ - System Options Using the Control Button Follow the instructions below to reset the AXIS 231D+/232D+ to factory default settings using the Control Button. 1. Switch off the AXIS 23 1D+/232D+ by disconnecting the power . 2. Press and hold the Control button while you reconnect the power . 3. Keep the Control button pressed until[...]

49 AXIS 231D+/232D+ - Connection Module Connection Module This section describes the pinout provided by the Connection module consisting of: • 4 transistor outputs • 4 digital inputs • power and GND (ground) The inputs/outputs are used in applications for event triggering, time lapse recording, alarm notification via email, and picture storag[...]

50 AXIS 231D+/232D+ - Connection Module Schematic Diagram - AXI S 231D+/232D+ I/O connect ors and power Note: Unmarked I/O connectors on the connection module can not be used. o z z z o 3.3V e.g. doorbell o o o z z o o o o Switch Mode o GND IN 1 IN 2 IN 3 IN 4 OUT 1 OUT 2 OUT 3 OUT 4 24VAC GND 24VAC Power ~ ~ supply PS GND o[...]

51 AXIS 231D+/232D+ - Troubleshooting Troubleshooting Checking the Firmware One of your first actions when troubleshooting a problem should be to check the f irmware version. The latest version may contain a corr ection that fixes your particular problem. See the support section at http://www.axis.com/techsup for information on the latest available[...]

52 AXIS 231D+/232D+ - Troubleshooting Emergency Recovery Procedure If power or the network connection to the AX IS 23 1D+/232D+ is lost during the upgrade, the process will fail and the unit become unresponsive. A flashing red Network LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number i s found on the lab[...]

53 AXIS 231D+/232D+ - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems se tting the IP address Using ARP Ping The IP address must be set within two minutes after the power has been applied to the AXIS 231D+/232D +; restart the server and tr y again. Al so, make sure the ping length is set to 408. See the ARP ping description [...]

54 AXIS 231D+/232D+ - Troubleshooting For additional assistance, please contact you r reseller or check the product’s support pages on the Axis Website at ht tp://www.axis.com/techsup. Installation of additional ActiveX component restricted or prohib - ited Configure yourAXI S 231D+/232D+ to use a Ja va applet for updating the images under Live V[...]

55 AXIS 231D+/232D+ - Technical Specifica tions Technical Specifications Item Specification Models • AXIS 231D+ 50 Hz/PAL • AXIS 231D+ 60 Hz/NTSC • AXIS 232D+ 50 Hz/PAL (Automatic day/night) • AXIS 232D+ 60 Hz/NTSC (Automat ic day/night) Image sen sor • 1/ 4” Sony EX view HAD C CD Lens • F1.4-3.0 • f=4.1 mm wide to 73.8 mm tele • [...]

56 AXIS 231D+/232D+ - Technical Specifications Alarm and event management • Events triggered by video motion detection, PTZ preset position, external inputs, or according to a schedule • Image upload over FTP, email and HTTP • Notification over TCP, email, HTTP, and external outputs • Pre- and post alarm buffer of 9 MB per channel Connector[...]

57 AXIS 231D+/232D+ - Technical Specifica tions Included accessories • Power supply: 24 V AC, 1.5 A • Hard ceiling mounting bracket • Drop ceiling mounting bracket • Transparent bubble • CD with installation tool, software, • User manual, MPEG-4 licenses (1 encoder, 1 decoder) • MPEG-4 decoder (Windows) • Quick installation guide ?[...]

58 AXIS 231D+/232D+ - Technical Specifications General performance considerations When setting up your system, it is importa nt to consider how various settings and situations will affect performance. Some factors affect the bandwidth (the bit rate) required, others can affect the frame rate, an d some affect both. If the load on the CPU reaches it[...]

59 AXIS 231D+/232D+ - Technical Specifica tions Frame rates - Motion JPEG The following test results show the frame ra tes in frames/second (fps) for Motion JPEG streams from the AXIS 231D+/232D+, using a co mpression level of 50%. Note that these values are guidelines only - actual values may vary. Frame rates - MPEG-4 The following test results s[...]

60 AXIS 231D+/232D+ - Technical Specifications There are also factors in the monitored scene that will affe ct the bandwidth. These are: • the amount of motion • the image’s complexity • the lighting conditions. For MPEG-4, if there is only limited bandwidth available, and if this is more important than the image quality, using a constant b[...]

61 AXIS 231D+/232D+ - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one another in a networked environm ent, regardless of the language(s) used to create them. Web browsers may come into contact with ActiveX controls, ActiveX documents, and A ctiveX scripts. ActiveX controls are often dow[...]

62 AXIS 231D+/232D+ - Glossary of Terms Compression - See Image Compression . Contrast - Def ines the degree of difference betwee n the lightest and darkest parts of an image or video stream. DC-Iris - This special type of iris is electrically controlled by the camera, to automatically regulate the amount of light allowed to enter. DHCP (Dynamic Ho[...]

63 AXIS 231D+/232D+ - Glossary of Terms Half-duplex - See Full-duplex . HTML (Hypertext Markup La nguage) - HTML is the set of "markup " symbols or codes inserted in a file intended for display in web browser. The markup tells the browser how to display the page's wo rds and images for the user. HTTP (Hypertext Transfer Protocol) - H[...]

64 AXIS 231D+/232D+ - Glossary of Terms the Unix family. Because of its robustness and availability, Linux has won popularity in the open source community and among commercial a pplication developers. MAC address (Med ia Access Control address) - A MAC address is a unique identifier associated with a piece of networking equipment, or more specifica[...]

65 AXIS 231D+/232D+ - Glossary of Terms can effectively use a WAN (Wide Area Network) as a large single LAN (Local Area Network). This kind of interconnection is known as a virtual private network (VPN). Pre/post alarm images - The images from immediately be fore and after an alarm. These images are stored in a buffer for later retrieval. Progressi[...]

66 AXIS 231D+/232D+ - Glossary of Terms users, such as spammers. SNMP (Simple Network Management Protocol) - SNMP forms part of the Internet Protocol suite, as defined by the Internet Engineering Task Force. The protocol can support monitoring of network-attached devices for any conditions that warrant administrative attention. Sockets - Sockets ar[...]

67 AXIS 231D+/232D+ - Glossary of Terms the Internet. The Web se rver listens for requests from Web browsers and upon receiving a request for a file sends it back to the browser. The primary function of a Web server is to serve pages to other remote computers; consequently, it needs to be installed on a computer that is permanently connected to the[...]

68 AXIS 231D+/232D+ Index A Accessing the video stream 14 Action buttons 8, 22 Active/Inactive 8, 22 ActiveX controls 7 Administrator 15 Advanced TCP/IP settings 41 Alarm 33, 49 AMC 9, 14 B Backlight compensation 19 Backup 46 Bandwidth 11, 59 Buffer Size 31 Buffers 31 C CGI links 21, 26 Click-in-image 25 Connection Module 49 Constant bit rate 11 Co[...]

69 AXIS 231D+/232D+ Pan/Tilt/Zoom Control Queue 10 Pan/Tilt/Zoom Controls 9 Pinout 45 Pinout - I/O connectors 49 Port Status 34 Ports & Devices 45 Post-trigger Buffer 31 Preset positions 26 Pre-trigger Buffer 31 PTZ commands 21, 26 PTZ control queue 26 PTZ controls 24 Pulse 8, 22 Q QuickTime 22 R Recovery 52 Referrals 35 Restart 46 Restore 46 R[...]