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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Axis Communications AXIS 211W, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Axis Communications AXIS 211W one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Axis Communications AXIS 211W. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Axis Communications AXIS 211W should contain:
- informations concerning technical data of Axis Communications AXIS 211W
- name of the manufacturer and a year of construction of the Axis Communications AXIS 211W item
- rules of operation, control and maintenance of the Axis Communications AXIS 211W item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Axis Communications AXIS 211W alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Axis Communications AXIS 211W, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Axis Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Axis Communications AXIS 211W.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Axis Communications AXIS 211W item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
AXIS 211W Network Camera User’s Manual[...]
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AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide About thi s Document This manual is intended for administrators and user s of the AXIS 211W Network Camera, and is applicable for firmware release 4.40 and later. It includ es instructions for using and managing the camera on your network. Previous experience of networking will be of us[...]
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AXIS 211W - Table of contents 3 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Unit connectors . . . . . . [...]
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AXIS 211W - Table of contents 4 I/O T erminal Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Connection diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 T echnical Specificat[...]
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AXIS 211W - Product Features 5 Product Features AXIS 211W is a professional wireless network camera capable of simultaneous Motion JPEG and MPEG-4 s t r e a m s i n f u l l V G A r e s o l u t i o n a t u p t o 3 0 f r a m e s p e r s e cond. It uses a progressive sc an sensor, which drastically reduces motion blur compared to trad itional NTSC/PAL[...]
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AXIS 211W - Product Features 6 Overview Dimensions HxWxD = 38 x 88 x180 mm (1.5" x 3.5" x 7") Weight =260g (0.57 lb) (without antenna) Network indicator LED Network connector Power indicator LED Status indicator LED and Internal microphone Antenna Rear panel Underside Serial num ber Control button Focus puller Tele/wide puller DC-Iri[...]
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AXIS 211W - Unit connectors 7 Unit connectors Antenna connector - Reverse SMA connector for antenna. Network connector - auto-MDIX, RJ-45 Eth ernet connector. Using shielded ca bles is recommended. Power connector - Mini DC connector. 7 - 20V DC, max 5W. See product label for ± connection. Audio in - 3.5mm input for a mono microphone, or a line-in[...]
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AXIS 211W - Using the Net work Camera 8 Using the Network Camera This document includes instructions for using and managing the AXIS 211W. For instructions on how to install the AXIS 211W on your network refer to the Installation Guide wh ich is supplied with the product in the printed format or in PDF format from the Axis Web site at http://www.ax[...]
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AXIS 211W - Using the Net work Camera 9 Accessing the AXIS 211W from the Internet Once configured, your AXIS 211W is accessible on your local network (LAN). To ac cess the camera from the Internet, network routers must be configured to allow in coming traffic, which is usually done on a specific port. To do this, enable the NAT-traversal feat ure, [...]
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AXIS 211W - Using the Net work Camera 10 The Live View Page Depending on whether or not the Live View page has be en customize d, the buttons described below may or may not be visible. w The Video Format drop-down list allows the vide o format on the Live View page to be temporarily changed. These buttons start and stop the Sequence Mode . This mod[...]
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AXIS 211W - Using the Net work Camera 11 Use the sliders to control the volume on th e speaker and microphone. The volume can be set between 0 and 100. When using Half-duplex mode, this button toggles between a llowing you to speak and listen. The first icon indicates that you can talk and the speaker attached to the camera will play your voice. Th[...]
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AXIS 211W - Video Stream 12 Video Stream The AXIS 211W provides several differe nt image and video stream formats. The type to use depends on your requirements and on the pr operties of your network. The Live View page in the AXIS 211W provides access to MPEG-4 and Moti on JPEG video streams, as well as single JPEG images. Other applications and cl[...]
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AXIS 211W - Video Stream 13 MPEG-4 clients AXIS Media Co ntrol (AMC) The recommended method of accessing live video (MPEG-4 and Motion JPEG) from the AXIS 211W is to us e the AXIS Media Control (AMC) in Microsoft Internet Ex plorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme fil[...]
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AXIS 211W - Configuration 14 Configuration This section describes how to configure the camera, and is intended for product Administrators and Operators . For a description of us er access rights, see Security, on page 27 . The camera is configured from Setup, from a standard browser. The descriptions below show examples of the features available in[...]
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AXIS 211W - Video and Image settings 15 Video and Image settings The following descriptions show ex amples of some of the features available in the AXIS 211W. For deta ils of each setting, please refer to the online help available from the setup tools. Click to access the online help Image Appearance Use these settings to change the ima ge as requi[...]
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AXIS 211W - Video and Image settings 16 Overlay / Mask Settings Overlay / Mask Type The following options are ava ilable for overlays and masks: • Uploaded image as overlay • Configurable areas as privacy mask Uploaded image as overlay is a text and/or a stat ic image superimposed over the video image , f or extra information. To upload an over[...]
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AXIS 211W - Video and Image settings 17 Max gain , measured in decibels (dB), descri bes the amount of amplification app lied to the visual information in the image. A high level of amplification will provide view able images in very low lig ht, but will in crease image noise. To prioritize image quality, choose Prioritize image quality from the dr[...]
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AXIS 211W - Audio Settings 18 Audio Settings The AXIS 211W can transmit audio to other clients us ing a connected external mic rophone or the internal microphone and can play audio received from other clie nts via connected speakers. This section describes how to configure the basic audio settings for the AXIS 211W, e.g. set the communication mode [...]
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AXIS 211W - Audio Settings 19 Depending on the selected encoding, set the desired Bit rate (audio quality). The settings affects the available bandwidth and the audio quality, i.e. a high bit rate setting requires more bandwidth. The AXIS 211W can be set to trigger an event if the in coming sound level rises above, falls below or passes the set val[...]
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AXIS 211W - Live View Config 20 Live View Config These are the tools for deciding the layout of the camera’s Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default Live View page with your own colors, images etc. Click th e Configure button and see below . • Own[...]
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AXIS 211W - Live View Config 21 Own home page From Live View Layout, select the radio button Use custom settings and click Configure . Check the box Use own home page at the bottom of this dialog, To use a previously uploaded web page (see above) as the default home page, select the page from the drop-down list and click OK. User Defined Links Ente[...]
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AXIS 211W - Live View Config 22 Default Viewer When using Microsoft Internet Explorer (IE) for Windows, select your preferred method of viewing moving images. The options are: • AMC (A ctiveX) - This is the best choice for fast image upda ting in Internet Explorer, but might not be possible on computers that have restrictions on the installation [...]
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AXIS 211W - Event Configuration 23 Event Configuration An event in the camera is when an alarm or a schedule activates an action to be performed. In the AXIS 211W event types are defined as triggere d or scheduled and is the set of parameters (or conditions) that specifies how, when and which actions will be performed. A commo n action is the camer[...]
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AXIS 211W - Event Configuration 24 Triggered Event A Triggered event can be activated by: • Input port - a switch (e.g. a push button) connected to the camera • Manual trigger - a manually activated action, e.g. from an action button in the web interface • Detected movement in a configured motion de tection window • Audio alarm • On boot [...]
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AXIS 211W - Event Configuration 25 Configuration example: 1. Click Ad d s c h e d u l e d on the Event types page. 2. Enter a descriptive name for the event, e.g. “Scheduled e-mail upload.” 3. Set the priority (High, Normal or Low). 4. Set the A ctivation Time parameters (24h clock) when the event will be active, e.g. start on Sundays at 13.00 [...]
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High level Only very large objects trigger motion detection An object that appears in the re gion will trigger the motion detection for a long period Ordinary colored objects on ordinary back - grounds will trigger the mot ion detection Low level Even very small objects trigger motion detection An object that appears in the re gion will trigger mot[...]
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AXIS 211W - System Options 27 System Options Security User access control is ena bled by default, when the admin istrator sets the root pass word on first access. An administrator can set up other users, by giving these us er names and passwords. It is also possible to allow anonymous viewer login, which means that anybody ma y access the Live View[...]
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AXIS 211W - System Options 28 802.1X - Network Admission Control The settings here enable AXIS 211W to access a wired network pr otected by 802.1X/EAPOL(Extensible Authentication Protocol Over LAN). IE EE 802.1X is an IEEE standard for po rt-based Network Admission Control. It provides authentication to devices attached to a network port, estab lis[...]
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AXIS 211W - System Options 29 Use the predefined formats or use your ow n custom date and time formats. See Advanced File Naming & Date/Time Formats in the online help for information on how to create your own file formats. Network - Basic TCP/IP Settings IP Address Configuration The AXIS 211W supports both IP versio n 4 and IP version 6 for bo[...]
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AXIS 211W - System Options 30 Use the following DNS server address - enter the desired DNS server by specifying the following: Domain name - enter the domain(s) to search for the host name used by the AXIS 211W. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, e.g. myserve[...]
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AXIS 211W - System Options 31 Enable/Disable - When enabled, the AXIS 211W will attempt to configure port mapping in a NAT router on your network, using UPnP™. No te that UPnP™ must be enab led in the camera (see System Options > Network > UPnP ™). Use manually selected NAT router - Select this option to ma nually select a NAT router an[...]
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AXIS 211W - System Options 32 Wireless Settings These settings control how the camera interacts with the wireless network. Apart from identifying the wireless network, it is also possible to enable wireless encryption. SSID - This is the name of the wirele ss network the camera is configured for. The field accepts up to 32 alphanumeric character s.[...]
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AXIS 211W - System Options 33 QoS (Quality of Service) Quality of Service (QoS) provides the mean s to guarantee a certain level of a sp ecified resource to selected traffic on a network. Quality can be defined as, e.g. a maintained level of bandwidth, low latency, no packet losses, etc. The main benefits of a QoS-awar e network can be summarize d [...]
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AXIS 211W - System Options 34 Ports & Devices I/O Ports - the pinout, interface support and the control an d monitoring functions provided by this connector are described in I/O Terminal Connector , on page 36 . LED Settings The Network Indicator LED can be enabled or disabled, according to requir ements and the Status indicator LED can be set [...]
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AXIS 211W - System Options 35 Log Level for Email - from the drop-down list, select the level of information to send as email and enter the destination email address. Advanced Scripting is an advanced functi on that provides the means fo r customizing and using scripts. Caution! The scripting function is a very powerful tool. Improper use may cause[...]
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Page 36
AXIS 211W - I/O Terminal Connector 36 I/O Terminal Connector The I/O terminal conne ctor is used in applicati o ns such as motion detection, event triggerin g, Pin 3 Pin 4 Pin 2 Pin 1 Terminal connector. Note that the pins are numbered 1-4, right to left. time lapse recording and alarm notifications. It provi des the interface to: • 1 transistor [...]
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AXIS 211W - Technical Specifications 37 Technical Specifications Item Specification Image sensor 1/4” Micron Progressive Scan RGB VGA CMOS Lens F1.0 varifocal 3.0 - 8.0 mm, CS mount. Horizontal viewing angle: 27 - 67° Minimum illumination 1 lux, F1 .0 Video compression Motion JPEG MPEG-4 Part 2 (ISO/IEC 14496-2) with motion est imation, Profiles[...]
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AXIS 211W - Technical Specifications 38 Operating conditions 0 - 45 ºC (32 – 113 ºF) Humidity 20 - 80% RH Installation, management and maintenance AXIS Camera Management tool on CD an d web-ba sed con figurati on Configuration of backup and restore Firmware upgrades over HTTP or FTP, firmware av ailable at www.ax is.com Video access from Web br[...]
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AXIS 211W - Technical Specifications 39 General performance considerations When setting up your system, it is important to cons ider how various settings and situations will affect performance. Some fa ctors affect the amount of bandwidth (the bit rate) re quired, others can affect the frame rate, and some will affect both. If the load on the CPU r[...]
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AXIS 211W - Troubleshooting 40 Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 211W. One of your first actions when troubleshooting a problem should be to check the curren tly installed firmwa re version. The latest version may contain a correction that fixes your particular problem. The curr[...]
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AXIS 211W - Troubleshooting 41 Axis Support If you contact Axis support, please help us to help you solve your problems, by provid ing the server report, the log file and a brief description of the problem. Server Report - go to Setup > System Options > Support Overview . The server report contains important information about the server and i[...]
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AXIS 211W - Troubleshooting 42 Symptoms, Possible Causes and R emedial Actions Problems setting the IP address When using ARP/Ping . Try the installation again. The IP a ddress must be set within two minute s after running the ARP command. Ensure the Ping leng th is set to 408. The camera is located on a different subnet. If the IP address intended[...]
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AXIS 211W - Troubleshooting 43 Video/Image probl ems - general No images in browser ( Internet Explorer for Windows only ) To enable the updating of video images in Microsoft Internet Explorer, set your browser to allow ActiveX controls. Al so, make sure that AXIS Media Control (AMC) component is installed on your workstation. Installation of addi [...]
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AXIS 211W - Troubleshooting 44 For additional assistance, please contact your reseller or see the sup port pages on the Axis Website at www.axis.com/te chsup Poor quality snapshot imag es Screen incorrectly configur ed on your workstation. In Display Properties, configure your screen to show at least 65000 colors, i.e. at least 16-bit. Using only 1[...]
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AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide AXIS 211W - Glossary of Terms 45 Glossary of Terms 802.1X - An IEEE standard for port-based Network Admission Control. It provides authentication to devices attached to a network port (wired or wireless), establishing a point-to-point connection, or, if authentication fails, preventing [...]
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AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide AXIS 211W - Glossary of Terms 46 Ethernet - Ethernet is the most widely installed local area network technology. An Ethernet LAN typical ly uses special grad es of twisted pair wires. The most commonly installed Ethernet systems are 10BASE-T and 100BASE-T10, which provide transmission s[...]
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AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide AXIS 211W - Glossary of Terms 47 compression to use. A s the lowest compression (i.e. the highest quality) results in the largest file, there is a trade-off between image quality and file size. kbit/s (kilobits per second) - A measure of the bit rate, i.e. the r ate at which bits are pa[...]
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AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide AXIS 211W - Glossary of Terms 48 Quality of Service (QoS) - QoS provides the means to guarantee a ce rtain level of a specified resource to se lected traffic on a network. Quality can be defined as, e.g. a maintained level of bandwidth, low latency, no packet losses, etc. Referrer - (or[...]
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AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide AXIS 211W - Glossary of Terms 49 company LAN (Local Area Network), but different sites can also be connected over the Internet in a sec ure way. One common use for VPN is for connecting a remote computer to the corporate network, via, e.g. a direct phone line or via the Internet. VOP (V[...]
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50 AXIS 211W - Index A Access point 31 Accessing the video stream 13 Action 21, 23 Action buttons 21 Active/Inactive 21 ActiveX Controls 8 Ad-hoc 32 Administrator 14 Alarm 7, 19, 25, 36 Alarm level 19 AMC (ActiveX) 22 AMC viewer toolbar 10 ARP/Ping 29 Audio 10 Audio input 18 Audio output 19 Auxiliary Power 36 AXIS Media Control 18 AXIS VAPIX API 21[...]
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51 AXIS 211W - Index P Pinout - I/O connectors 36 Port status 26 Ports & Devices 34 Power Connector 7 Pre/post trigger buffer 24 Pulse 10, 21 Push to talk 18 Q QoS 33 QuickTime 13, 22 R Real Player 13 Record button 10 Recovery 40 Reset Button 35 Restore 34 RTP 33 RTSP 31 S Scan wireless networks 31 Scheduled Event 23, 24 Scripting 35 Security 2[...]