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Axis Communications AXIS 240Q manual

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  • Page 1

    AXIS 240Q Video Server User’s Manual[...]

  • Page 2

    AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide About This Document This manual is inte nded for administrato rs and users of th e AXIS 240Q Video Server, and is applicable for firmware release 4.30. It includes instructions for using and managing the AXIS 240Q on your network. Previous experience of networking will be of use wh en i[...]

  • Page 3

    3 AXIS 240Q Table of contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 AXIS 240Q Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 AXIS 240Q Rear Panel . . . . . . . . . . . . . . . .[...]

  • Page 4

    4 AXIS 240Q Security - HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Network - Basic TCP/I P Settings . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    5 AXIS 240Q - Product Description Product Description The AXIS 240Q is a fully featured video se rver for security surveillance and remote monitoring needs. Based on the AXIS ARTPEC-2 compression chip, it can digitize up to 4 analog video sources and make these availabl e on the network as real-time Motion JPEG video streams, at a maximum frame rat[...]

  • Page 6

    6 AXIS 240Q - Product Description AXIS 240Q Front Panel Indicators - After completion of the startup and self-test routines, the multi-colored Network, Status, Power Indicators flash as follows: Unlit No connection. Green Steady for connection to a 100 Mbit/s network. Flashe s for network activi ty. Amber Steady for connection to a 10 Mbit/s networ[...]

  • Page 7

    7 AXIS 240Q - Product Description AXIS 240Q Rear Panel The Serial Number is located on the label on the underside of the unit. Power adapter connector - A single socket for connectio n of the PS-K power adapter. I/O Terminal connector - The I/O Terminal co nnector provides the phys ical interface to 4 digital transistor outputs, 4 digital inputs an[...]

  • Page 8

    8 AXIS 240Q - Using the video server Using the video server Installation Before the AXIS 240Q can be acce ssed it must be installed on your network. Please see the installation guide supplied with the pr oduct. Alternatively, download it from www.axis.com Accessing the video server The AXIS 240Q can be used with most standard operating systems and [...]

  • Page 9

    9 AXIS 240Q - Using the video se rver Notes: •To view streaming video in Microsoft Internet Explorer, you must set your browser to allow ActiveX controls and allow AMC (A XIS Media Control) to be installed on your workstation. If your workstation restricts the use of additiona l software components, the AXIS 240Q can be configured to use a Java a[...]

  • Page 10

    10 AXIS 240Q - Video Streams Note that these AMC toolbar functions can also be accessed by right-c licking in the image. For information on using Pan/Tilt/Zoom controls, please see page 28. Video Streams The Live View page in the AXIS 240Q provides access to Motion JPEG video streams, as well as to single JPEG images. Other applicat ions an d clien[...]

  • Page 11

    11 AXIS 240Q - Video Stre ams Other methods of acce ssing the video stream Video and images from the AXIS 240Q can al so be accessed in the following ways: • If supported by the client, the AXIS 240Q can use Motion JPEG server push to display video. This option maintains an open HTTP co nnection to the browser and sends data as and when required,[...]

  • Page 12

    12 AXIS 240Q - Configuring the video serve r Configuring the video server This section describes how to configur e the AXIS 240Q and is intended for: • administrators , who have unrestricted access to all the Setup tools • operators , who have access to the Video & Image, Live View Config and Event Config - uration settings. The AXIS 240Q i[...]

  • Page 13

    13 AXIS 240Q - Configuring the video server Video & Image Video 1 Video 2 Video 3 Video 4 Image Make basic image settings; resoluti on, comp ression, color settings, rotate image, etc. Place an overlay image in the video image. Set limits on the video stream time and the frame rate. Video Source Settings to modify the horiz ontal and vertic al [...]

  • Page 14

    14 AXIS 240Q - Configuring the video serve r System Options Security Users Access to the video server can be restricted to defined users only (maximum of 20). The administrator has unrestricte d access to the Setup tools and determi nes rights for users at 3 levels; Administrator, Operator, Viewer. IP Address Filter Once enabled, only the IP addres[...]

  • Page 15

    15 AXIS 240Q - Video & Image Settings Video & Image Settings The following descriptions show examples of the available features in the AXIS 240Q. For details about each setting, pl ease refer to the online help available from each page. Click to access the online help. Image Settings Image Appearance Modify the Image Appearance to optimize [...]

  • Page 16

    16 AXIS 240Q - Video & Image Settings Text Overlay Settings Include date, time and/or text of your choice to be viewed on the image. The color of the text may be set to white or black, while ba ckground color may be set to white, black, transparent or semitransparent. The position of the text is set either to the top or the bottom of the image.[...]

  • Page 17

    17 AXIS 240Q - Video & Image Settings Quad Stream Settings The settings are the same as the individual image settings and are active only when the quad stream view is selected, see Image Sett in gs , on page 15 . Overlay/Mask Settings Overlay text Overlay image Overlay/ Mask Type Overlay/Mask Type allows you to place an overlay , or up to three[...]

  • Page 18

    18 AXIS 240Q - Video & Image Settings Overlay image requirements : Overlay image limitations: • The maximum overlay image size supported by the AXIS 240Q is the same as the max - imum image resolution. See T echnical Specifications, on page 5 1. • When a text overlay is also used, this re duces the amount of space available to the overlay i[...]

  • Page 19

    19 AXIS 240Q - Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settin gs - modify the default page with your own colors, images etc. Click the Configure but - ton and see the following page. • Ow[...]

  • Page 20

    20 AXIS 240Q - Live View Config Upload Own Web Files Your own web files, background picture, color etc. must first be uploaded to the AXIS 240Q in order to be available for selection in the Custom Settings setup dialog. Once uploaded, the files are shown in the drop-down list. 1. Enter the path to th e file, to e.g. a file located on your workstati[...]

  • Page 21

    21 AXIS 240Q - Live View Config 6. Enter th e cgi link: http://192.168.0.125/axis-cgi/com/ptz.cgi ?camera=1&continuo uspantiltmove=0,0 7. These links will appear in the web interfac e and can be used to control the PTZ camera For more information on the Axis HTTP API, see the Support / Develope r pages on the Axis Web site at http://www .axis.c[...]

  • Page 22

    22 AXIS 240Q - Live View Config External Video You can add links to other Axis network devi ces available over the ne twork. These s ources can be displayed on the Live View page, just as if they were video sources connec ted directly to the AXIS 240Q. Click the Add button to open the External Video Sour ce Setup dialog, which is used to make all t[...]

  • Page 23

    23 AXIS 240Q - Event Configuration Event Configuration This section describes how to configure the AXIS 240Q for alarm handling. Various actions can be configured to run when ce rt ain types of events occur. A set of parameters describing how and when th e video server is to perform certain actions - the circumstances that start an event e.g. at a [...]

  • Page 24

    24 AXIS 240Q - Event Configuration Event Types An Event Type is a set of parameters describing how and when the video server is to perform certain actions. Example: If somebody walks past the connected camera, and an eve nt has been configured to act on this, the video server can e.g. record and send video images to an FTP server, or send a notific[...]

  • Page 25

    25 AXIS 240Q - Event Configuration Pre-trigger and Post-trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger, e.g. 2 minutes before and after a door was opened. Check the Upload images checkbox under Event Types > Add Triggered... > Triggered by... to ex pand the web page with [...]

  • Page 26

    26 AXIS 240Q - Event Configuration 7. Click OK to save the Event in the Event Types list. Please see the online help for descriptions of each available option. Motion Detection In the Motion Detection menu, you can configur e the video source(s) for motion detection. The motion detection feat ur e is used to gene rate an alarm whenever movement occ[...]

  • Page 27

    27 AXIS 240Q - Event Configuration 6. A djust the size (drag the bottom right-ha nd corner) and position (click on the text at the top and drag to the desired position). 7. A djust the Object size, History and Sensit ivity profile sliders (see table below for details). Any detected motion within an active window is th en indicated by red peaks in t[...]

  • Page 28

    28 AXIS 240Q - Pan Tilt Zoom Pan Tilt Zoom Installing PTZ Devices The AXIS 240Q supports several PTZ devices. Pl ease see www.axis.com for a complete list of supported devices, and to obt ain the correct driver. Follow the instructions below to install a PTZ device: 1. Using an appropriate cable, connect th e device to your selected port (RS-232 or[...]

  • Page 29

    29 AXIS 240Q - Pan Tilt Zoom Note: Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices us ing CGI commands or a TCP/IP client. Please refer to the Axis Website at www.axis .com for further information. PTZ Configuration Once PTZ has been inst all[...]

  • Page 30

    30 AXIS 240Q - Pan Tilt Zoom PTZ Controls If the AXIS 240Q has been appropriately conf igured, the Live View page will display the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users. Video sources Preset positions Tilt bar (relative) The exact controls shown depends[...]

  • Page 31

    31 AXIS 240Q - Pan Tilt Zoom In contrast, when using an absolute driver, each position on the bar (see ri ght) represents a defined position in the device’s range of movement, with the center of the bar represen ting th e point midway between the tw o extremes of movement. Clicking a position directly on the bar moves the camera directly to the n[...]

  • Page 32

    32 AXIS 240Q - Pan Tilt Zoom Preset Positions Also available with many PTZ devices are Preset positions . These pres ets are se lected from the drop-down Source list on the Live View page and will move and/or zoom the camera to a pre-defined position, i.e. to cover an area of particular interest. Events can also be configured to go to preset positi[...]

  • Page 33

    33 AXIS 240Q - Pan Tilt Zoom OSD Menu - If the PTZ unit supports an internal configuration menu, this can be accessed using the On-Screen Display (OSD). Conf igure the analog camera by opening and navigating through its intern al menu in this display. PTZ Control Queue Use the PTZ Control Queue window to enable and disable PTZ queueing. This window[...]

  • Page 34

    34 AXIS 240Q - Pan Tilt Zoom 2. Event - Y ou can set up the AXIS 240Q to tak e control of the queue and move to a specific position for 20 seconds when tr iggered by an alarm. The event will immediately be place first in queue except when an administrator is in control. For more information see Triggered Event , on page 24. 3. Operator - Same as ad[...]

  • Page 35

    35 AXIS 240Q - System Options System Options Security - Users User access control is enabled by default, when the administrator sets the root password on first access. New users are authorized with us er names and passwords, or the administrator can choose to allow anonymous viewer login to the Live View page, as described below: Users - the user l[...]

  • Page 36

    36 AXIS 240Q - System Options Security - HTTPS For greater security, the AXIS 240Q can be co nfigured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)). That is, all communi cation that would otherwise go via HTTP instead goes via an encrypted HTTPS connection. Certificate - to use HTTPS for communication with the AXIS 240Q,[...]

  • Page 37

    37 AXIS 240Q - System Options Date & Time Format Used in Images - specify the format s for th e date and time (12h or 24h) displayed in the Live View video streams. Use the predefined formats or use your ow n custom date and time formats. See File Naming & Date/Time Formats in the online help for information on how to create your own file f[...]

  • Page 38

    38 AXIS 240Q - System Options Network - Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the transl ation of host names to IP addresses on your network. Obtain DNS server a ddress via DHCP - automatically use the DNS server settings provided by the DHCP server. Click the View butt on to see th e current se tti ngs. Use [...]

  • Page 39

    39 AXIS 240Q - System Options HTTPS The default HTTP port number (443) can be changed to any port within the range 1024-65535. This is useful for e.g. simple port mapping. NAT traversal Use NAT traversal when your video server is lo cated on an intranet and you want to make it available from the other side of a NAT router. Network Traffic The defau[...]

  • Page 40

    40 AXIS 240Q - System Options SNMP The Simple Network Management Protocol (SNMP) allows the remote management of network devices. Select the version of SNMP to use, depending on the level of security required. Select the version of SNMP to us e, by checking the appr opriate box. The three levels of security are: • SNMP V1 - includes no security ?[...]

  • Page 41

    41 AXIS 240Q - System Options • the static IP address • the default router •t h e s u b n e t m a s k • the system time • Default - The default button should be used with caution. Pressing this will return all of the video server's settings (including the IP address) to the fa ctory default values. Upgrade Server - See Upgrading the [...]

  • Page 42

    42 AXIS 240Q - System Options Log Level for Email - from the drop-down list, select the level of information to send as email and enter the destination email address. Advanced Scripting is an advanced function that provides the possibility to customize and use scripts. This function is a very powerful tool. Caution! Improper use may cause unexpecte[...]

  • Page 43

    43 AXIS 240Q - System Options Resetting to the Factory Default Settings To reset the AXIS 240Q to the orig inal defaul t set ti ngs , go to the System Options > Maintenance web page (as described in Maintenance , on page 40 ), or use the control button on the front pane l, as described below: Using the Control Button 1. Switch off the AXIS 240Q [...]

  • Page 44

    44 AXIS 240Q - Unit Connectors Unit Connectors The following connectors are described in this section: • The D-Sub Connector , on page 44 • The I/O T erminal Connector , on page 45 • COM P orts RS-232 and RS-485 , on page 46 The D-Sub Connector The AXIS 240Q provides one 9-pin D-sub connector, providing the physical interface for an RS-232 po[...]

  • Page 45

    45 AXIS 240Q - Unit Connectors The I/O Terminal Connector This section describes the pinout and interf ace support provided by th e 12-pin I/O terminal connector, which includes: • 4 digital transistor outputs • 4 digital inputs • an RS-485 interface • auxiliary power and GND The terminal connector is used in applications for e.g. motion de[...]

  • Page 46

    46 AXIS 240Q - Unit Connectors Schematic Diagram - I/O Terminal Connector o z o z z z o o o z o o o o o A B AXIS 240Q Video Server 3.3V PS-K 9V e.g. pu s h button Device GND PIN 5 RS-485 9 10 11 12 o o 8 o 6 z z RS-232 D-SUB o 5 o 4 o 3 o 2 Switch Mode Power Supply o 7 1 o o Relay GND + COM Ports RS-232 and RS-485 The COM Ports RS-232 and RS-485 su[...]

  • Page 47

    47 AXIS 240Q - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that de termines the functionality of the AXIS 240Q. On e of your first actions when troubleshooting a problem should be to check the currently installed version. The latest version may contain a correction that fixes your particular problem. The current firmw[...]

  • Page 48

    48 AXIS 240Q - Troubleshooting Emergency Recovery Procedure If power or the network connec tion to the AXIS 240Q is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the underside labe [...]

  • Page 49

    49 AXIS 240Q - Troubleshooting Symptoms, Possible Causes and Remedial ActionsI Problems se tting the IP address Using ARP/Ping - the IP address must be set within two minu te s after power has been applied to the video server Restart the server and try again . Ensure also th e ping length is se t to 408. See or ARP and Ping in Windows on page 13, o[...]

  • Page 50

    50 AXIS 240Q - Troubleshooting For additional assistance, please contact your re seller or check the product’s support pages on the Axis Website at www.axis.com/techsup Video Image Probl ems Image too dark or too light. C he ck that the termination dip switch for the video source is set to the correct positi on. See also the online help on Video [...]

  • Page 51

    51 AXIS 240Q - Technical Specifications Technical Specifications Item Specification Model • AXIS 240Q: Four port video server Also available as Video Rack Solution Video compression • Motion-JPEG. • Single snapshot JPEG images. Resolutions • 4CIF, 2CIFExp, 2CIF, QCIF • max 704x480 (NTSC) 768x576 (PAL) • max 160x120 (NTSC) 176x144 (PAL F[...]

  • Page 52

    52 AXIS 240Q - Technical Specifications Supported protocols • Motion JPEG streaming: HTTP. • Event notification: HTTP, TCP, SMTP. • Image upload: FTP, SMTP, HTTP. • Network control data: DHCP, UPnP, ARP, DNS, DynDNS3, NAT traversal, SOCKS, SNMP, NTP Security: SSL/TLS*, HTTPS. • More information on protocol us age is available at: www.axis[...]

  • Page 53

    53 AXIS 240Q - Technical Specifications Performance considerations When setting up your system it is important to consider how various settings and situations will affect the ove rall performance. Th e following aspects are among the most important to consider: • Image resolution - High image resoluti on creates larger images. More data increases[...]

  • Page 54

    54 AXIS 240Q - Glossary Glossary ActiveX - A control (or set of rules ) used by a browser. ActiveX controls are often downloaded and installed automatically as required. API - Application Programming Interface. The Axis API can be used for integrating Axis products into other applications. ARP - Address Resolution Protocol. This is used to associat[...]

  • Page 55

    55 AXIS 240Q - Glossary TCP/IP - Transmission Control Protocol/Internet Protoc ol. A suite of network protocols that determine how data is transmitted. TCP/IP is used on many networks, including the Internet. TCP keeps track of the individual packets of information and IP contains the rules for how the packets are actually sent and received. UDP - [...]

  • Page 56

    56 AXIS 240Q - Index Index A Accessing the video server 8 Action 23 Action buttons 9, 21 Active/Inactive (output button) 9 Active/Inactive (output buttons) 21 Administrators 12, 35 Advanced TCP/IP settings 38 Alarm 23, 26, 45 Allowed IP addresse s 35 AMC 9, 10 Anonymous viewing 35 Auxiliary power 45 B Backup 41 Basic configuration 12 Buffers 25 C C[...]

  • Page 57

    57 AXIS 240Q - Index O Operators 35 Output buttons 9, 21 Own home page 20 Own web files 20 P Pan Tilt Zoom 46 Pan/Tilt/Zoom 30 Performance 53 Pinout 40 Pinout - I/O connectors 45 Port status 27 Post-trigger buffer 25 Power adapter 7 Preset positions 32 Pre-trigger buffer 25 PTZ 28 PTZ commands 20, 31 PTZ control queue 33 Pulse (outputs) 9, 21 Q Qua[...]