Axis Communications AXIS Q8414-LVS manual

AXIS Q84 14-L VS Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS Q84 14-LVS Network Camera, and is applicable to rmware 5.40 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based s[...]

Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of ve years. Low battery power affects the operation of the RT C, causing it to reset at every power-up. When the battery needs replacing, a log message will appe[...]

AXIS Q8414-L VS Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q8414-L VS Network Camera T able of Contents Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 56 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS Q8414-L VS Network Camera Hardware Overview Hardware Overview 1 2 1 3 3 10 2 1 1 1 4 5 6 7 8 9 1 Cable gasket (network cable) 2 Cable gasket (I/O or audio cable) 3 P oE Class selector * 4 Network connector 5 Audio out connector 6 LED indicators 7 Audio in connector 8 I/O connector 9 Control button 1 0 IR window 1 1 Microphone 12 Not used 13 SD[...]

AXIS Q8414-L VS Network Camera Hardware Overview NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For informati[...]

AXIS Q8414-L VS Network Camera Hardware Overview Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Status Red Slow ash for failed upgrade. Green Normal operation. P ower Amber Flashes green/amber during rmware upgrade. Note • The Status LED can be congured to be unlit during normal operatio[...]

AXIS Q8414-L VS Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. Se[...]

AXIS Q8414-L VS Network Camera Access the Product To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext T ransfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encrypted exch[...]

AXIS Q8414-L VS Network Camera Access the Product Controls on the Live View P age Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Select a stream prole for the Live View page from the Stream Prole drop-down list. For information about how to congure stream proles, see page 20 . Click[...]

AXIS Q8414-L VS Network Camera Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream. T[...]

AXIS Q8414-L VS Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See Controls on page 3 1 . Select a PTZ preset position to steer the camera view to the saved position. See Preset P ositions on page 30 . P a[...]

AXIS Q8414-L VS Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available strea[...]

AXIS Q8414-L VS Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Cont[...]

AXIS Q8414-L VS Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The Live View[...]

AXIS Q8414-L VS Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all se[...]

AXIS Q8414-L VS Network Camera Set Up the Product 3. Click in the Focus position bar to focus on a desired location. The buttons < and > move the focus position one step in either direction. The buttons << and >> move the focus position in multiple steps in either direction. 4. When satised, click Enable iris to enable the iris[...]

AXIS Q8414-L VS Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 19 . • Stream proles. See page 20 . • Camera settings. See page 2 1 . • View area. See page 23 . • Overlay image. See page 23 [...]

AXIS Q8414-L VS Network Camera Video and Audio • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible under the current conditions. • Overlay [...]

AXIS Q8414-L VS Network Camera Video and Audio • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and ne[...]

AXIS Q8414-L VS Network Camera Video and Audio Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritizatio[...]

AXIS Q8414-L VS Network Camera Video and Audio The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally , the camera automatically changes mode from day to night when very dark (level 1 00 in the slider). By setting Day/Night shift level to a lower value, the camera will change to night mode ear[...]

AXIS Q8414-L VS Network Camera Video and Audio 6. Click Save . To modify the date and time format, go to System Options > Date & Time . See Date & Time on page 44 . Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to mask a [...]

AXIS Q8414-L VS Network Camera Video and Audio For more information, see the online help Important Adding many privacy masks may affect the product’s performance. Focus & Zoom Focus and zoom should only be congured when installing or reinstalling the product. For installation instructions, refer to the product’s Installation Guide. To se[...]

AXIS Q8414-L VS Network Camera Video and Audio To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list. Audio Input An external microphone or a line source can be connected to the Audio-in connector . Congure the audio input settings under Video & Audio > Audio Sett[...]

AXIS Q8414-L VS Network Camera Video and Audio Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low , choose a higher dB . If the sound is too high, choose a lower dB . Audio Clips An audio clip is a sound le that can be played when events occur or directly from the Live View page. The audio clip mus[...]

AXIS Q8414-L VS Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 20 . • Default Viewer for Browser . See page 28 . • Viewer Settings. See pa[...]

AXIS Q8414-L VS Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are save[...]

AXIS Q8414-L VS Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 23 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic po[...]

AXIS Q8414-L VS Network Camera PTZ (Pan T ilt Zoom) 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To modify or remove guard tours, go to PTZ > Guard T our , select the guard tour in the Guard T our List and click Modify/Remove . For more information see the onlin[...]

AXIS Q8414-L VS Network Camera Detectors Detectors Camera T ampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera T ampering . 2. [...]

AXIS Q8414-L VS Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Motion Detec[...]

AXIS Q8414-L VS Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high histo[...]

AXIS Q8414-L VS Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, dow[...]

AXIS Q8414-L VS Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 36[...]

AXIS Q8414-L VS Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rul[...]

AXIS Q8414-L VS Network Camera Events - Day/Night Mode – T rigger the rule when the product switches between day mode (IR cut lter on) and night mode (IR cut lter off). This can for example be used to control an external infrared (IR) light connected to an output port. - Motion Detection – T rigger the rule when motion is detected. See Mo[...]

AXIS Q8414-L VS Network Camera Events • Play Audio Clip – See Audio Clips on page 27 . • PTZ Control - Preset P osition – Go to a preset position. - Guard T our – Start a guard tour . See Guard T our on page 30 . • Record Video – Record video and audio to a selected storage. To record audio, use AAC audio encoding and make sure that a[...]

AXIS Q8414-L VS Network Camera Events Set Up Email Recipients Email recipients can be congured by selecting one of the listed email providers, or by specifying the SMTP server , port and authentication used by , for example, a corporate email server . Note Some email providers have security lters that prevent users from receiving or viewing l[...]

AXIS Q8414-L VS Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 4 1 . • To set up action rules, see page 37 . • To access recordings, see Recording List on page 4 1 . • To congure camera controlled storage, se[...]

AXIS Q8414-L VS Network Camera Recordings 5. Click Save to save and start the recording. 42[...]

AXIS Q8414-L VS Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody ma[...]

AXIS Q8414-L VS Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 80 2.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 80 2.1X, devices must authenticate themselves. Th[...]

AXIS Q8414-L VS Network Camera System Options To change the date and time settings, select the preferred Time mode under New Server Time : • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically . • Synchronize with NTP Server[...]

AXIS Q8414-L VS Network Camera System Options Assign IP Address Using ARP/Ping The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power . 1. Acquire a free static IP address on the same network segment as the computer . 2. Locate the serial number (S/N) on the product label. 3. Op[...]

AXIS Q8414-L VS Network Camera System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www .axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > T CP/IP > Basic . Under Servic[...]

AXIS Q8414-L VS Network Camera System Options HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced . In addition to the default setting, which is 80, any port in the range 1 0 24–65535 can be used. HTTPS The HTTPS port used by the Axis product can be changed under System Options &g[...]

AXIS Q8414-L VS Network Camera System Options Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol. The Axis product can be congured to use a SOCKS server to reach networks on the other side of a rewall or proxy server . This functionality is useful if the Axis product is lo[...]

AXIS Q8414-L VS Network Camera System Options UPnP TM The Axis product includes support for UPnP TM . UPnP TM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. UPnP TM can be disabled under System Options > Network > UPnP TM . RTP/H.264 The RTP port range and multicast[...]

AXIS Q8414-L VS Network Camera System Options The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted. To unmount the SD card: 1. Open the Axis product’s webpages and go to Setup > System O[...]

AXIS Q8414-L VS Network Camera System Options To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings . P orts & Devices I/O P orts The Axis product provides one input port and one output port for connection of external devices. For information about how to connect external devices, see Conne[...]

AXIS Q8414-L VS Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 55 . System Overview To get an overview of the Axis product’s status and settin[...]

AXIS Q8414-L VS Network Camera System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. T o upload a le, go to System Options > Advanced > File Upload . Uploaded les are accessed through http://<ip address>/local/<user>/<file name> where <use[...]

AXIS Q8414-L VS Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The [...]

AXIS Q8414-L VS Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping T ry the i[...]

AXIS Q8414-L VS Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client Che[...]

AXIS Q8414-L VS Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support . Check that the correct Audio Input source is selected[...]

AXIS Q8414-L VS Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q84 14-LVS Network Camera Image sensor Progressive Scan RGB CMOS 1/3” Lens Varifocal, remote focus and zoom, P-Iris control, megapixel resolution, 2.5-6 mm, F1.2 Horizontal angle of view: 1 0 7° - 49° V ertical an[...]

AXIS Q8414-L VS Network Camera T echnical Specifications Function/group Item Specications Security P assword protection, IP address ltering, IEEE 80 2.1X* network access control, HTTPS* encryption, digest authentication, user access log. *This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit ( http://[...]

AXIS Q8414-L VS Network Camera T echnical Specifications Function/group Item Specications Casing P olycarbonate dome and IR window , IP66- and NEMA 4X-rated, IK1 0+ 50 Joules impact-resistant stainless steel casing. For repainting instructions and impact on warranty , contact your Axis partner AXIS Q84 14-L VS White: Color: White NCS S 1 002-B [...]

AXIS Q8414-L VS Network Camera T echnical Specifications Connectors I/O Connector 4-pin terminal block for: • Auxiliary power (DC output) • Digital Input • Digital Output • 0 V DC (-) 4 3 2 1 Function Pin Notes Specications 0 V DC (-) 1 0 V DC DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power[...]

AXIS Q8414-L VS Network Camera T echnical Specifications 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Ground Audio Output Line out (mono) Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. P erformance Considerations When setting up your system, i[...]

User Manual V er . M1.4 AXIS Q84 14-LVS Network Camera Date: October 20 14 © Axis Communications AB, 20 14 P art No. 6037 1[...]