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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Axis Communications M1014, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Axis Communications M1014 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Axis Communications M1014. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Axis Communications M1014 should contain:
- informations concerning technical data of Axis Communications M1014
- name of the manufacturer and a year of construction of the Axis Communications M1014 item
- rules of operation, control and maintenance of the Axis Communications M1014 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Axis Communications M1014 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Axis Communications M1014, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Axis Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Axis Communications M1014.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Axis Communications M1014 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
USER MANUAL AXIS M1014 Network Camera[...]
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Page 2
About this document This manual is in tended for admin istrators and users of AXIS M1014 Network Camera, and is applicable to fi rmware 5.40 and lat er. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowle dge of UNIX or Linux-based system[...]
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Page 3
AXIS M1 0 14 Netw ork Camer a T able of Content s H a r d w a r e O v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ... .......... .......... .......... .......... ......... 4 L E DI n d i c a t o r s . .......... .......... .......... .......... ......... 5 A c c e s s i n g t h e P r o d u c t .... ...............[...]
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Page 4
AXIS M1 0 14 Netw ork Camer a H a rd w a re O v e r v i ew Hardware Overview 4 5 6 7 9 8 12 11 10 2 1 3 1 Status LED indicator 2 Focus ring 3 Lens 4 Network connector (RJ-45) 5 Power connector 6 Lock ring 7 Control button 8 SD card slot (microSDHC) 9 Power LED indicator 10 Network LED indicator 11 LED indicator (not used) 12 Part number (P/N) &[...]
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Page 5
AXIS M1 0 14 Netw ork Camer a H a rd w a re O v e r v i ew SD card slot - A standard or high-capacity microSD card (not included) can be used for local recording with removable storage. NOTICE To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card an[...]
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Page 6
AXIS M1 0 14 Netw ork Camer a A ccessin g the P r oduct Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the pro duct. The product can be used with most operating sy stems and browsers . The recommended browsers are Internet Explorer with Wind ows, Safari with Macintosh and Firefox w ith other operati[...]
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Page 7
AXIS M1 0 14 Netw ork Camer a A ccessin g the P r oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, e nable the NAT-traversal fea ture, which will a[...]
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Page 8
AXIS M1 0 14 Netw ork Camer a A ccessin g the P r oduct Select the power line frequency (50 Hz or 60 Hz) used at the locat ion of the Axis product. Selecting the wrong frequency may cause image fl i c k e ri ft h ep r o d u c ti su s e di n fl uorescent light environments. When using 50 Hz, the maximum fram e rate is limited to 25 fps. Note Power[...]
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Page 9
AXIS M1 0 14 Netw ork Camer a A ccessin g the P r oduct AXIS Media Control v iewer toolbar The AXIS Media Control view er toolbar is available in Inte rnet Explorer only. See AXIS Media Control (AMC), on page 10 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media [...]
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Page 10
AXIS M1 0 14 Netw ork Camer a Media Str eams Media Streams The Axis product provides severa l video stream f ormats. Your re quirements and the properties of y our ne twork will determ ine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the lis t of available stream pr o fi les. Ot[...]
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Page 11
AXIS M1 0 14 Netw ork Camer a Media Str eams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure vario us video settings. Please s ee the AXIS Media Control User’s Manual for more information. The AMC Control Pane l is automatically installed on fi rst us e, after which it can be con fi gured. Open the AMC Control Panel from: • W[...]
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Page 12
AXIS M1 0 14 Netw ork Camer a Media Str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths a bove, although Axis do es not guarantee this. 12[...]
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Page 13
AXIS M1 0 14 Netw ork Camer a Settin g Up the P r oduct Setting Up the Product The Axis product can be con fi gured by use rs with administrator or operator r ig hts. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted a ccess to all settings. • Operators have [...]
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Page 14
AXIS M1 0 14 Netw ork Camer a Video Video It is possible to con fi gure the following video features in your Axis product: • Video stream. See page 14 . •S t r e a m p r o fi les. See page 15 . • Camera settings. See page 16 . •V i e w a r e a . S e e page 16 . • Over lay image. See page 17 . •P r i v a c y m a s k . S e e page 18 . V[...]
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Page 15
AXIS M1 0 14 Netw ork Camer a Video Image The default image settings can be con fi gured under Video> Video Stream . Select the Image tab. The following settings are available : • Resolution . Select the default resolution. • Compression . The com pression level a ffects t he image quality, bandwidth and fi le size of saved ima ges; the lo[...]
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Page 16
AXIS M1 0 14 Netw ork Camer a Video To select a defa ult stream pro fi le for the Live View page, go to Setup > Live View Con fi g . Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis p roduct. Image Appearance Increasing the Color level increases the color saturation. The value 100 give[...]
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Page 17
AXIS M1 0 14 Netw ork Camer a Video 5. Click Save to save the settings. Note The PTZ functionality is useful during ins tallation of the Axis product. Use a view area to crop out a speci fi cp a r to ft h e full view. Overlay Overlays are used to provide extra informa tion, for example for forensic video analy sis or durin g product installation a[...]
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Page 18
AXIS M1 0 14 Netw ork Camer a Video Privacy Mask A privacy mask is an area of solid color that prohibits use rs fro m viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List ( Video > Privacy Mask ) shows all the masks that are currently con fi gured in[...]
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Page 19
AXIS M1 0 14 Netw ork Camer a Live V ie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to d e fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le. See page 15 . • Default Viewer for Bro wser. See page 19 . • Viewer Setting s. See p[...]
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Page 20
AXIS M1 0 14 Netw ork Camer a Live V ie w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/M otion JPEG). QuickTime H.264. Java applet A slower imaging alter native to AMC (Motion J PEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Window[...]
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Page 21
AXIS M1 0 14 Netw ork Camer a PTZ (P an Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digita l PTZ (pan, tilt and zoom) is enabled i n the selected view area. For m ore information on view areas, see View Area, on page 16 . Preset Positions A preset position is a prede fi ned view that can be used to quickly steer the camera to a spe[...]
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Page 22
AXIS M1 0 14 Netw ork Camer a PTZ (P an Tilt Zoom) 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available prese t position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To modify or remove guard tours, go to P[...]
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Page 23
AXIS M1 0 14 Netw ork Camer a Detector s Detectors Camera Tampering Camera Tampering can gene rate an alarm wheneve r the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To con fi gure tampering: 1. Go to Detectors > Camera Tampering . 2. [...]
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Page 24
AXIS M1 0 14 Netw ork Camer a Detector s Note Using the motion detection feature may dec rease the prod uct’s overall perf ormance. Set Up Motion Detection Windows To set up a motion dete ction Include Window, follow these instructions: 1. Go to Detectors > Motion Detection . 2. Select the Con fi gure Included Windows option and click New . S[...]
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Page 25
AXIS M1 0 14 Netw ork Camer a Detector s Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is co nsidered as non-moving. Only very bright objects on a dark background trigger motion detection. Recommended va lues 5–15% 60–90% 75–[...]
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Page 26
AXIS M1 0 14 Netw ork Camer a Ev e n t s Events The Axis product can be con fi gured to perfo rm actions when di fferent events occur, for exa mple, start a record ing when motion is detected. The set of conditions that de fi nes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include:[...]
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Page 27
AXIS M1 0 14 Netw ork Camer a Ev e n t s • Send Images —s e n di m a g e st oar e c i p i e n t . • Send Noti fi cations —s e n da n o t i fi catio n message to a recipient. • Status LED — fl ash the LED indicator. This can for example be used to validate triggers such as motion detection d uring product installation and con fi gura[...]
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Page 28
AXIS M1 0 14 Netw ork Camer a Ev e n t s HTTP Send Images Send Noti fi cation Network Share Send Images TCP Send Noti fi cation Note A network share can also be used as a storage device for recorded video. Go to System Options > Storage to con fi gure a network share before setting up a continuous re c o r d i n go ra na c t i o nr u l et or [...]
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Page 29
AXIS M1 0 14 Netw ork Camer a Re c o rd i n g s Recordings T h eA x i sp r o d u c t c a nb ec o n fi gured to record video continuously or according to a n action rule: • To start a c ontinuous recording, see page 29 . • To s et up action rules, se e page 27 . • To access recordings, see Recording List, on page 29 . •T o c o n fi gure ca[...]
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Page 30
AXIS M1 0 14 Netw ork Camer a Re c o rd i n g s Note If a new stream pro fi le is selected while a recording is ongoing, the reco rding will be stopped and saved in the recording list and a new recording with the new stream pro fi le will star t. Al l previous continuous recordings will remain in the recording list until they are remove d manuall[...]
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Page 31
AXIS M1 0 14 Netw ork Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . A n administrator can set up other users by givi ng them user names and passw ords. It i s also possible to allow anonymous viewer login, which means that anybo[...]
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Page 32
AXIS M1 0 14 Netw ork Camer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must auth enticate themselves. The[...]
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Page 33
AXIS M1 0 14 Netw ork Camer a System Options A Server/Client certi fi cate can be self-signed or issued by a Certi fi cate Authority (CA). A self-signed certi fi cate offers limited protection and can be used before a CA-issued certi fi cate has been obtained. To install a self-signed c erti fi cate: 1. Go to System Options > Security > [...]
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Page 34
AXIS M1 0 14 Netw ork Camer a System Options IPv4 Address Con fi guration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are con fi gured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Con fi guration Protocol) allows network adm[...]
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Page 35
AXIS M1 0 14 Netw ork Camer a System Options Select Obtain DNS s erver address via DHCP to use the DNS settings provided by the DHCP server. To make manual settings, select Use the following DNS server address and speci fy the following: Domain name - Enter the domain(s) to search for the host name used by t he Axis pro duct. Multiple domains can b[...]
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Page 36
AXIS M1 0 14 Netw ork Camer a System Options Use NAT traversal when the Axis product is loca ted on an intranet (LAN) and yo u wish to make it availa ble from the other (WAN) side of a NAT ro uter. With NAT tra versal properly con fi gured, all HTTP traf fi c to an external HTTP port in the NAT router i sf o r w a r d e dt ot h ep r o d u c t . N[...]
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Page 37
AXIS M1 0 14 Netw ork Camer a System Options SMTP (email) To send email messages from the Axis product via SMTP (Simple Mai l Transfer Protocol), an SMTP m ail server must be set up. This is done under System Options > Network > SMTP (email) . Enter the host names or IP addresses and p ort numbers for the primary and secondary mail servers in[...]
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Page 38
AXIS M1 0 14 Netw ork Camer a System Options Select Always Multicast Video to start multicast streaming without opening an RTSP session. Bonjour The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled u[...]
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Page 39
AXIS M1 0 14 Netw ork Camer a System Options 1. Go to System Options > Storage . 2. Click Network Share . 3. Enter the IP address, DNS or Bonjour name to the host server in the Host fi eld. 4. Enter the name of the share in the Share fi eld. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect [...]
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Page 40
AXIS M1 0 14 Netw ork Camer a System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysi s and troub leshooting. If contacting Axis Support, please provide a valid Serve r Report with your query. System Log - Provides information about system events. Access Log[...]
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Page 41
AXIS M1 0 14 Netw ork Camer a System Options 1. Disconnect power from the product. 2. Press and hold the Control button and reconnect power (see Hardware Overview, o n page 4 ). 3. Keep the Control button pressed for about 15 seconds until the Status indicator fl as hes amber. 4. Release the Control button. The process is complete after about 1 mi[...]
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Page 42
AXIS M1 0 14 Netw ork Camer a T r oubleshooting Troubleshooting Checking the Firmware Firmware is softwar e that determines the functionali ty of network device s. One of your fi rst actions when troubleshooting a problem should be to check the curr ent fi rmware version. The late st version may contain a correction that fi xes your particular p[...]
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Page 43
AXIS M1 0 14 Netw ork Camer a T r oubleshooting In Windows , type the following from a command/DOS prompt (t his may require that you run the command prompt as an administrator): arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CT[...]
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Page 44
AXIS M1 0 14 Netw ork Camer a T r oubleshooting The product is accessible locally but not externally Router con fi guration To con fi gure your router to allow incoming data traf fi c to the Axis product, enable the NAT-traversal feature which will attempt to automatically con fi gure the router to allow access to the Axis product, see NAT trav[...]
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Page 45
AXIS M1 0 14 Netw ork Camer a T r oubleshooting No images displayed on web page Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of vide o images in Internet Expl orer, set the browser to allow Acti veX controls. Also, make sure that AXIS Media Co ntrol is installed on your co mputer. Installation of additional Act[...]
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Page 46
AXIS M1 0 14 Netw ork Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cat ions Model AXIS M1014 Image sensor 1/4" Progressive scan RGB CMOS Lens 2.8 mm, F2.0 fi xed iris Horizontal angle of view: 80° Vertical angle of view : 51° Minimum illumination 1.2 - 10000 lux, F2.0 Shutter time 1/8000 s t[...]
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Page 47
AXIS M1 0 14 Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cat ions Application Programming Interface Open API for softwa re integration, including VAPIX®; speci fi cations available at www.axis.com ONVIF, speci fi cations available at www.onvif.org AXIS Video Hosting System (AVHS) with One-Click Camera Connection I[...]
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Page 48
AXIS M1 0 14 Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cat ions Optional accessories PoE Active Splitter Installation Display Network I/O Audio Module Performance Considerations When settings up your system, it is important to consider how variou s settings and situations will affect performance. Some factors affec[...]
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Page 49
User Manual Ver. M1.8 AXIS M1014 N etwork Camera Date: June 2012 © Axis Communic ations AB, 2012 Part No. 47 129[...]