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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Axis Communications M7011, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Axis Communications M7011 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Axis Communications M7011. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Axis Communications M7011 should contain:
- informations concerning technical data of Axis Communications M7011
- name of the manufacturer and a year of construction of the Axis Communications M7011 item
- rules of operation, control and maintenance of the Axis Communications M7011 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Axis Communications M7011 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Axis Communications M7011, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Axis Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Axis Communications M7011.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Axis Communications M7011 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
AXIS M7 0 1 1 Video Encoder User Manual[...]
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About this Document This manual is intended for administrators and users of AXIS M7 0 1 1 Video Encoder , and is applicable to rmware 5.75 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems[...]
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있 습 니 다 . 적 절히 접 지 된 STP (shielded twisted p air) 케이 블 을 사 용 하 여 제 품 을 연 결 하 십 시 오 . Safety This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cabl[...]
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AXIS M7011 Video Encoder Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury . CAUTION Indicates a hazardous situation which, if not avoided, [...]
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AXIS M7011 Video Encoder T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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AXIS M7011 Video Encoder T able of Contents Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 55 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5[...]
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AXIS M7011 Video Encoder Hardware Overview Hardware Overview 2 3 4 5 6 1 7 1 LED indicators for status, power , network 2 microSD/microSDHC/microSDXC slot supporting memory card up to 64 GB (card not included) 3 Network connector (P oE) 4 Control button 5 RS-485/RS-422 connector 6 BNC connector 7 P art number (P/N) & Serial number (S/N) Connect[...]
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AXIS M7011 Video Encoder Hardware Overview RS485/RS422 Connector Two terminal blocks for RS485/RS422 serial interface used to control auxiliary equipment such as PTZ devices. SD Card Slot For SD card recommendations, see www .axis.com Control Button For location of the control button, see Hardware Overview on page 7 . The control button is used for[...]
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AXIS M7011 Video Encoder Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® and • Chrome TM or Firefox ® with othe[...]
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AXIS M7011 Video Encoder Access the Product For T echnical notes on this and other topics, visit the Axis Support web at www .axis.com/techsup Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is ac[...]
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AXIS M7011 Video Encoder Access the Product 3. From the T rigger drop-down list, select Input Signal . 4. From the second drop-down list, select Manual Trigger . 5. Select the desired action and congure the other settings as required. For more information about action rules, see Events on page 33 . To show the manual trigger buttons in the Live [...]
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Page 12
AXIS M7011 Video Encoder Access the Product Focus bar – Use the arrows to focus the camera, or click on a position on the bar to set the focus position. Using the focus bar will disable the product’s autofocus. T o re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above). Iris bar – Click on a positio[...]
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AXIS M7011 Video Encoder Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other applications[...]
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AXIS M7011 Video Encoder Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control Panel (from [...]
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AXIS M7011 Video Encoder Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 15[...]
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AXIS M7011 Video Encoder Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all setting[...]
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Page 17
AXIS M7011 Video Encoder Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 17 . • Stream proles. See page 18 . • Camera settings. See page 19 . • Overlay image. See page 20 . • Privacy mask. See page 2 1 . Set Up Video Streams To set up the product’s video streams, go[...]
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AXIS M7011 Video Encoder Video • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible under the current conditions. • Overlay settings . See O[...]
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AXIS M7011 Video Encoder Video • When setting up recording using action rules. See Events on page 33 . • When setting up continuous recording. See Continuous Recording on page 39 . • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream proles. Each [...]
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AXIS M7011 Video Encoder Video Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and conguration. Overlays are superimposed over the video stream. An overlay text can display the current date and time, or a text string. When using a text string, modiers can be used t[...]
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AXIS M7011 Video Encoder Video - To scale the image automatically , select Scale with resolution . The image will be scaled down to t the resolution used by the Axis product. 5. Click Save . To select the image to use as overlay: 1. Go to Video > Overlay Image . 2. Select the image to use from the Use overlay image list and click Save . To di[...]
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AXIS M7011 Video Encoder Video The Privacy Mask List ( Video > Privacy Mask ) shows all the masks that are currently congured in the Axis product and indicates if they are enabled. Y ou can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name. For more information, see the online help Importan[...]
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Page 23
AXIS M7011 Video Encoder Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 18 . • Default Viewer for Browser . See page 23 . • Viewer Settings. See page 23 [...]
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AXIS M7011 Video Encoder Configure the Live View Page • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are saved to the location specied in the AMC Control P anel. See AXIS Media Control (AMC) on page 13 . User Dened Links To display user-de[...]
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Page 25
AXIS M7011 Video Encoder PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Install PTZ Driver on page 27 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and[...]
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Page 26
AXIS M7011 Video Encoder PTZ (Pan T ilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the Move Speed . 6. Specify the View Time in seconds or minutes. 7. Specify the View Order or select the Random view ord[...]
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Page 27
AXIS M7011 Video Encoder PTZ (Pan T ilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. OSD Menu If the PTZ unit supports an internal conguration menu, this can be accessed using the On-Screen Display (OS[...]
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Page 28
AXIS M7011 Video Encoder Detectors Detectors Camera T ampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering detection: 1. Go to Detectors > Camera Tamperi[...]
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Page 29
AXIS M7011 Video Encoder Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Motion Detection W[...]
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Page 30
AXIS M7011 Video Encoder Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high history lev[...]
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Page 31
AXIS M7011 Video Encoder Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads[...]
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Page 32
AXIS M7011 Video Encoder Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 32[...]
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Page 33
AXIS M7011 Video Encoder Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rule. Set[...]
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AXIS M7011 Video Encoder Events - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notications. - Motion Detection – T rigger the rule when motion is detected. See Motion Detection on page 28 . - Tampering – Trigger the rule when tampering is detected[...]
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AXIS M7011 Video Encoder Events - Preset P osition – Go to a preset position. - Guard T our – Start a guard tour . See Guard T our on page 25 . • Record Video – Record video to a selected storage. • Send Images – Send images to a recipient. • Send Notication – Send a notication message to a recipient. • Send Video Clip – S[...]
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AXIS M7011 Video Encoder Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperText T ransfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate. If there is a proxy between the Axis product and[...]
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AXIS M7011 Video Encoder Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour . To set up a recurrence: 1. Go to Events > Recurrences and[...]
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Page 38
AXIS M7011 Video Encoder Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 39 . • To set up action rules, see page 33 . • To access recordings, see Find Recordings on page 38 . • To play recordings, see Play Recording on page 38 [...]
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Page 39
AXIS M7011 Video Encoder Recordings 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 38 . 3. Select the recording and click Play . The recording will be played in a new browser window . Export Video Clip Note The exported reco[...]
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AXIS M7011 Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. Select [...]
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AXIS M7011 Video Encoder System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may acce[...]
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AXIS M7011 Video Encoder System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired proto[...]
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AXIS M7011 Video Encoder System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained. To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certi[...]
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AXIS M7011 Video Encoder System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP . The IPv4 settings are congured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows network administrator[...]
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AXIS M7011 Video Encoder System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar . 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Sup[...]
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AXIS M7011 Video Encoder System Options NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > T CP/IP > Advanced . Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server . To make[...]
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AXIS M7011 Video Encoder System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected. Alterna[...]
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Page 48
AXIS M7011 Video Encoder System Options Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message. Note If HTTPS is enabled, SNMP v1 and SNMP v2c should be [...]
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Page 49
AXIS M7011 Video Encoder System Options Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .axis.com The Axis product supports microSD/microSDHC/microSDXC cards. The following SD card le systems are supported: • ext4 — recommended due to[...]
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Page 50
AXIS M7011 Video Encoder System Options To enable automatic formatting, follow these steps: 1. Open the Axis product’s webpages and go to Setup > System Options > Storage . 2. Click SD Card . 3. Under General Settings , select Autoformat to . 4. Click OK to save settings. An SD card inserted into the product can be manually formatted to one[...]
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Page 51
AXIS M7011 Video Encoder System Options • Generic T CP/IP allows the Axis product to receive data and send commands via T CP/IP . Select the desired Port T ype from the drop-down list. For more information, see the online help . Maintenance The Axis product provides several maintenance functions. These are available under System Options > Main[...]
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Page 52
AXIS M7011 Video Encoder System Options Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the product (see below). Server Report - Provides information about the product status in a pop-up window . The Access Log is automatically included in the Server Report. Y ou can vi[...]
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Page 53
AXIS M7011 Video Encoder System Options Note The installation and management software tools are available from the support pages on www .axis.com/techsup To reset the product to the factory default settings: 1. Disconnect power from the product. 2. Press and hold the control button and reconnect power . See Hardware Overview on page 7 . 3. Keep the[...]
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Page 54
AXIS M7011 Video Encoder Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The curren[...]
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Page 55
AXIS M7011 Video Encoder Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installat[...]
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Page 56
AXIS M7011 Video Encoder Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client Check tha[...]
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Page 57
AXIS M7011 Video Encoder Troubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly . Lower the sensitivity setting to avoid problems with luminance. Storage and disk m[...]
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Page 58
AXIS M7011 Video Encoder T echnical Specifications T echnical Specifications Video Video compression H.264 (MPEG-4 P art 10/A VC) Baseline, Main and High prole Motion JPEG Resolutions 176x120 to 720x576 Frame rate H.264: 25/30fps (P AL/NTSC) in all resolutions Motion JPEG: 25/30fps (PAL/NTSC) in all resolutions Video streaming Multiple, indivi[...]
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Page 59
AXIS M7011 Video Encoder T echnical Specifications Approvals EN 550 22 Class B, EN 6 1 000-3-2, EN 6 1 000-3-3, EN 55024, EN 6 1 000-6-1, EN 6 1 000-6-2, FCC P art 15 Subpart B Class A+B, ICES-003 Class B, VCCI Class B, C-tick AS/NZS CISPR 22 Class B, KCC KN22 Class B, KN24, IEC/EN/UL 60950-1, CE, RoHS, WEEE, REACH Dimensions 90 x 29 x 38 mm (3.5 [...]
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Page 60
AXIS M7011 Video Encoder T echnical Specifications • Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Applica[...]
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Page 61
User Manual V er . M1.6 AXIS M70 1 1 Video Encoder Date: April 20 15 © Axis Communications AB, 20 15 P art No. 63 149[...]