Axis Communications P3367-VE manual

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Table of contents for the manual

  • Page 1

    USER MANUAL AXIS P3367–VE Fixed Dome Network Camera[...]

  • Page 2

    About this document This manual is inte nded for administrators a nd users of AXIS P3367–VE Fixed Dome Network Camera, and is applicable to fi rmware 5.40 and later. It includes instru ctions fo r using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowle dge of UNIX or L[...]

  • Page 3

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T able of content s H a r d w a r e o v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ... .......... ............ .......... ............. .... 5 L E Di n d i c a t o r s ............. .......... ............. .......... .... 6 A c c e s s i n g t h e p r o d u c t .... [...]

  • Page 4

    AXIS P3367–VE F ix ed Dome Netw ork Camer a H a rd w a re ove r v i ew Hardware overview 7 6 2 1 5 4 3 1 Mounting bracket 2 Unit casing 3 Camera unit 4 Fan output connector 5 Heater. Caution! The heater may be hot. 6 Dome cover 7 Weather shield 2 1 3 4 5 6 7 8 1 Part number (P/N) & Serial number (S/N) 2 SD card slot 3 Network connector (PoE) [...]

  • Page 5

    AXIS P3367–VE F ix ed Dome Netw ork Camer a H a rd w a re ove r v i ew Connectors Network connector - RJ-45 Ethernet connector. S upports Power over Eth ernet (PoE). A shielded network cab le (STP) must be used to protect the product against pow er surges. Audio in (pink) - 3.5 mm input for a mono microphone, or a line-in mono signal (left channe[...]

  • Page 6

    AXIS P3367–VE F ix ed Dome Netw ork Camer a H a rd w a re ove r v i ew Digital Input 3 Connect to GND to activate, or leave fl oating (unconnected) to deactivate. 0t o+ 4 0VD C Digital Output 4 Internal connection to ground when activated, fl oating (unconnected) when deacti vated. If used with an external relay, a diode must be connected in pa[...]

  • Page 7

    AXIS P3367–VE F ix ed Dome Netw ork Camer a A ccessin g the pr oduct Accessing the product To install the Axis product, refer to the Installation Guide supplied wi th the product. The product can be used with most operating sy stems and browsers . The recommended bro wsers are Internet Explorer with Windows, Safari with Macintosh and Firefox w it[...]

  • Page 8

    AXIS P3367–VE F ix ed Dome Netw ork Camer a A ccessin g the pr oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, enable the NAT-traversal fea ture[...]

  • Page 9

    AXIS P3367–VE F ix ed Dome Netw ork Camer a A ccessin g the pr oduct Con fi gure capt ure mode Capture mode de fi nes how image data is taken from the image sensor in regard to resolution and frame rate, prior itizing either one or the other. Capture mode is set the fi rst time the product is access ed. Select the desired Capture Mode from the[...]

  • Page 10

    AXIS P3367–VE F ix ed Dome Netw ork Camer a A ccessin g the pr oduct The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the video stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speci fi ed in the AMC Control Panel. Click the View Ful[...]

  • Page 11

    AXIS P3367–VE F ix ed Dome Netw ork Camer a A ccessin g the pr oduct Pan and Tilt bars – Use the arr ows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. The PTZ controls can be[...]

  • Page 12

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Media str eams Media streams The Axis product provides several image and video stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motio n JPEG video streams, audio streams and to the list o[...]

  • Page 13

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Media str eams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various v ideo and audio settings. Pl ease see the AXIS Media Control User’s Manual for more information. The AMC Control Pane l is automatically installed on fi rst u se, after which it can be con fi gured. Open the AMC[...]

  • Page 14

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Media str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths a bove, although Axis does not guarantee this. Accessing audio strea[...]

  • Page 15

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Settin g up the pr oduct Setting up the product The Axis product can be con fi gured by users with administrator or opera tor rights. Click Setup in the top right-hand corner of t h eL i v eV i e wp a g e . • Administrators have unrestricted a ccess to all settings. • Operators have access to all s[...]

  • Page 16

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio Video and Audio The video and audio settings ca n be used to optimize video a nd audio quality. You can con fi gure the following: • Vide o stream settings. See page 16 . •S t r e a m p r o fi les. See page 17 . • Camera settings. See page 17 . •V i e w a r e a s . S e e page [...]

  • Page 17

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio Image You can modify the image resolution and com pression, and rotate the image from the Im age tab ( Video & Audio > Video Stream ). Setting the compression level affects the image quality and bandwi dth; the lower the compression , the higher the image quality with higher band[...]

  • Page 18

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio Capture mode C a p t u r em o d ed e fi ne s how image data is taken from the ima ge sensor in regards to resol ution and frame rate, prioritizing eithe r one or the other. The capture mode is set the fi rst time the cam era is accessed. See Con fi gure capture mode, o n page 9 . To [...]

  • Page 19

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio • Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame rate from being reduced. For example, to get 30 fps, set Max shutter to 1/30. • Fixed to use a fi xed shutter speed. Gain , measured in decibel (dB), is the a[...]

  • Page 20

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio 2. Click Add . 3. The new view area appears under Selected view area . Enter a descriptive name in the Name fi eld. 4. Select an Aspect ratio and a Video stream resolution . 5. A new view area covers the whole image. Us et h em o u s et om o v ea n dr e s i z et h ev i e wa r e a . 6. [...]

  • Page 21

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio 3. On the Basic tab, set the zoom level using the slider. The buttons < and > move the zoom position one step in either direction. The buttons << and >> move the zoom position in multiple steps in either direction. 4. Click Perform auto focus to focus the camera auto m[...]

  • Page 22

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio Audio Input An external microphone or a line source can be connected to the product’s Audio-in connector. Con fi gure the audio input settings under Video & Audio > Audio Settings . Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an aud[...]

  • Page 23

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Live V ie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le. See page 17 . • Default Viewer for Bro wser. See page 23 . • Viewer S[...]

  • Page 24

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Live V ie w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC. Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher • JRE (J2SE) 5.0 or higher Windows Int[...]

  • Page 25

    AXIS P3367–VE F ix ed Dome Netw ork Camer a PTZ (P an T ilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pa n, tilt and zoom) is enabled in at least o ne view area. For more information on v iew areas, see View Areas, on page 19 . Preset positions A preset position is a prede fi ned view that can be used to quickly steer t[...]

  • Page 26

    AXIS P3367–VE F ix ed Dome Netw ork Camer a PTZ (P an T ilt Zoom) Guard Tour A guard tour displa ys the video stream from different preset po si tions, o ne-by -one, in a pr edetermined or der or at random and f or con fi gurable time periods. The enabled guard tour will keep running after the user has lo gge d off or closed the browser. T oa d [...]

  • Page 27

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Detector s Detectors Camera Tampering Camera Tampering can gene rate an alarm wheneve r the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To con fi gure tampering: 1. Go to Detectors > Camera[...]

  • Page 28

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Detector s Set up motion detection To set up a motion dete ction Include Window, follow these instructions : 1. Go to Detectors > Motion Detection . 2. Select a desired resolutio n for viewing while setting up Motio n Detection from the View in li st. 3. Select the Con fi gure Included Windows optio[...]

  • Page 29

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Detector s Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is co nsidered as non-moving. Only very bright objects on a dark background trigger motion detection. Recommended va lues 5–15[...]

  • Page 30

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Applications Applications Third party applications can be upload ed to and installed on the Axis product. For more information, go to www. axis.com/applications To upload an application, go to Applications > Packages , click Browse to locate the fi le and the n click Upload Package . Click on the up[...]

  • Page 31

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Ev e n ts Events The Axis product can be con fi gured to pe rform actions when di fferent events occur, for example, start a re cording when motion i s detected. The set of conditio ns that de fi nes how and when the action is triggered is called a n Action Rule . The action rule will apply at speci ?[...]

  • Page 32

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Ev e n ts For more information, see the online help . Recipients Recipients receive image fi les and noti fi cation messages. A recipient can be an FTP, HTTP or TCP server, a network share or an email address. TCP servers are used for noti fi cation messages only. To add a recipient: 1. Go to Events [...]

  • Page 33

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Re c o rd i n gs Recordings T h eA x i sp r o d u c tc a nb ec o n fi gured to record video continuously or according to an action rule: • To start a continuous recording, see page 33 . • To s et up action rules, see page 31 . • To access recordings, see Recording List, on page 33 . •T o c o n [...]

  • Page 34

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by givi ng them user names and passw ords. It i s also possible to allow a nonymous viewer login, which [...]

  • Page 35

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must auth enticate[...]

  • Page 36

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options To change the date and time settings, select the preferred Time mode under Ne w Server Time : • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date a nd time are set once and will not be updated automatically. • Synchronize wit[...]

  • Page 37

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and s ecure Internet access to live and recorded video accessible from any location. For more information and help to fi nd a local AVHS Service Pro vider go to www.axis.com/hosting AVHS is enab[...]

  • Page 38

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same seg ment on the loca l network. The product can have a Link-Local IP and a static or DHCP-supplied IP[...]

  • Page 39

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options Note This FTP server has nothing to do with the product’s ability to transfer image s via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options &g[...]

  • Page 40

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options The following traps are available: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provides encryption and secure passwords. To u se traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTT[...]

  • Page 41

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options For more information, see the online help . Network Share Network share allows you to add network sto rage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings. To add a network share: 1. Go to System Op[...]

  • Page 42

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options • the IEEE 802.1X settings Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory d efault using the control button, see Reset to factory default settings, on pa[...]

  • Page 43

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options Advanced Scripting Scripting allows experienced use rs to customize and use their own scripts. Caution Improper use may cause unexpected behavior a nd loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless y ou understand the consequences.[...]

  • Page 44

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options 2. Press and hold the Control button and reconnect power (see Hardware overview, on page 4 ). 3. Keep the Control button pressed for about 15 seconds until the Status indicator fl ashes amber. 4. Release the Control button. The process is complete after about 1 minute (when the Status in[...]

  • Page 45

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T r oubleshooting Troubleshooting Checking the fi rmware Firmware is softwar e that determines the functionali ty of network devices. One of your fi rst actions when tro ubleshooting a problem should be to check the curr ent fi rmware version. The latest version ma y contain a correction that fi xes[...]

  • Page 46

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T r oubleshooting arp -s <IP address> <serial number> temp ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt: arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2. If the product does not reply within a few seconds, res ta[...]

  • Page 47

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T r oubleshooting The product is accessible locally but not externally Router con fi guration To con fi gure your router to allow incoming data traf fi c to the Axis product, enable the NA T-traversal feature which will attempt to automatically con fi gure the router to allow access to the Axis prod[...]

  • Page 48

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T r oubleshooting Status indicator LED is fl ashing red and the product is inaccessible A fi rmware upgrade has been interrupted or the fi rmware has othe rwise been damaged See Emergency recovery procedure, on page 45 . No images displayed on web page Problems with AXIS Media Control ( Internet Expl[...]

  • Page 49

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T r oubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detecti on may trigger mistakenly. Lower the sensitivity setting to avoid problems with lumina[...]

  • Page 50

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T e chnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cat ions Models AXIS P3367–VE, 5 MP/HDTV 1080p, vandal-resistant, outdoor Image sensor Progressive scan RGB CMOS 1/3.2'‘ Lens Varifocal with remote zoom and focus, IR corrected, megap ixel resolution 3 – 9[...]

  • Page 51

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T e chnical Speci fi cations Function/group Item Speci fi cat ions Audio streaming Two-way Audio compression A A CL C8k H z3 2k b i t / s , 1 6k H z6 4k b i t / s G.711 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Con fi gurable bit rate Audio Audio input/output External microphone in[...]

  • Page 52

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T e chnical Speci fi cations Function/group Item Speci fi cat ions Casing Polycarbonate transparent cover Aluminum inner camera module with encapsulated electronics IP66– and NEMA 4X-rated, IK10 impact-resistant aluminum casing with integrated dehumidifying membrane Color: white NCS S 1002–B Proce[...]

  • Page 53

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T e chnical Speci fi cations • H igh image resolution and /or lower compressi on levels result in l arger images. Bandwidth affecte d. • Access by large numbers of Mo tion JPEG and/or unicast H.264 clients. Bandwidth affected. • Simultaneous viewing of different streams ( resolutio n, compression[...]

  • Page 54

    User Manual Ver. M2.2 AXIS P3367– VE Fixed Dome Netw ork Camera Date: July 2011 © Axis Communications AB, 2011 Part No. 43 973[...]