Axis Communications P5415E manual

AXIS P54 15–E PTZ Dome Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS P54 15–E PTZ Dome Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linu[...]

Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SELV) and Limited P ow[...]

AXIS P5415–E PTZ Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS P5415–E PTZ Dome Network Camera T able of Contents Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . [...]

AXIS P5415–E PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 1 Control button 2 Status LED indicator 3 SD memory card slot 4 Audio connector 5 I/O connector 6 P ower connector 7 Network connector (P oE+) 8 P art number (P/N) & Serial number (S/N) Connectors and Buttons For technical specications, see page 63 . N[...]

AXIS P5415–E PTZ Dome Network Camera Hardware Overview I/O Connector Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, time lapse recording and alarm notications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to: • Digi[...]

AXIS P5415–E PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating sys[...]

AXIS P5415–E PTZ Dome Network Camera Access the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). T o access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attem[...]

AXIS P5415–E PTZ Dome Network Camera Access the Product The Live View P age The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently , some of the examples and functions featured here may differ from those displayed in your own Live View page. The followi[...]

AXIS P5415–E PTZ Dome Network Camera Access the Product To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Cong . 2. Under Action Buttons , select Show manual trigger button . AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media Cont[...]

AXIS P5415–E PTZ Dome Network Camera Access the Product Select Focus window to dene an area of the camera's image that focus should be applied on. If the focus window is set from the Live View page, any change in the camera position will return the autofocus to the entire window . To set a permanent focus window , see Preset P ositions on[...]

AXIS P5415–E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of availab[...]

AXIS P5415–E PTZ Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Wind[...]

AXIS P5415–E PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The L[...]

AXIS P5415–E PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access t[...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 17 . • Stream proles. See page 19 . • Camera settings. See page 19 . • Overlay image. See page 20 . • Privacy mask. Se[...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio • Compression . The compression level affects the image quality , bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes. • Rotate image . If required, the image can be rotated. • Maximum [...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules. See Events on page 36 . • When setting up continuous recording. See Co[...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb , causes other areas in the image to appear too dark. Exposure zones - This setting determines which part of the image is used to calculate the exposure. For most situations, the Auto setting [...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio It is also possible to display text when an action rule is triggered, see Use Overlay T ext in an Action Rule . To enable overlays: 1. Go to Video & Audio > Video Stream and select the Image tab . 2. T o include an overlay image, select Include overlay image at the coordinates . The over[...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio 2. Under Overlay Settings , select Include overlay image at the coordinates . 3. T o control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner . If a part of the image is positioned outside the video image, the overlay image will be moved so [...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio . Audio Modes The Axis product supports the following audio modes: Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the[...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio Set the required Bit rate depending on the selected encoding. A higher bit rate will give better audio quality . A lower bit rate may have latency or delay , but will require less bandwidth. For more information about these settings, please see the online help . Audio Output Congure the audi[...]

AXIS P5415–E PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser . See page 25 . • Viewer Settings[...]

AXIS P5415–E PTZ Dome Network Camera Configure the Live View Page Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher . • JRE (J2SE) 5.0 or[...]

AXIS P5415–E PTZ Dome Network Camera Configure the Live View Page - Pulse activates the output for a dened period of time. The pulse time can be set from 1/1 00 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > P orts & Devices > I/O[...]

AXIS P5415–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position • Focus position (manual or automatic) Focus Wind[...]

AXIS P5415–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the Move Speed . 6. Specify the View Time in seconds or minutes. 7. Specify the View Order or select the Random view order option. 8. Click Save . To mo[...]

AXIS P5415–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) x Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view[...]

AXIS P5415–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) A user who belongs to a group (see Users on page 44 ) with a higher PTZ priority can go before other users in the queue and take control of the product. The order of priority is as follows: 1. Administrator — An administrator takes over PTZ control regardless of who is rst in queue. Th[...]

AXIS P5415–E PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view . Motion detection is congured by dening up to 1 0 Include and Exclude windows: • Include windows — dene areas where motion should be detected • Exclude windows[...]

AXIS P5415–E PTZ Dome Network Camera Detectors Motion Detection P arameters The parameters controlling motion detection are described in the table below: P arameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (1 00%) Only v[...]

AXIS P5415–E PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applicati[...]

AXIS P5415–E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 35[...]

AXIS P5415–E PTZ Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an ac[...]

AXIS P5415–E PTZ Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 34 . • Detectors - Audio Detection – Trigger the rule when audio is detected. See Audio Detection [...]

AXIS P5415–E PTZ Dome Network Camera Events • Time - Recurrence – Trigger the rule periodically . See Set Up Recurrences on page 40 . This can for example be used to upload an image every 5 minutes. - Use Schedule – T rigger the rule according to the selected schedule. See Create Schedules on page 40 . Actions Available actions include: •[...]

AXIS P5415–E PTZ Dome Network Camera Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. For more information about email recipients, see Set Up Email Recipients on page 39 FTP Send Images Send Video Clip HTTP Send Images Send Notication Send Video[...]

AXIS P5415–E PTZ Dome Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below . To create a new schedule: 1. Go to Events > Schedules[...]

AXIS P5415–E PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 4 1 . • To set up action rules, see page 36 . • To access recordings, see Recording List on page 4 1 . • To congure camera controlled sto[...]

AXIS P5415–E PTZ Dome Network Camera Recordings 5. Click Save to save and start the recording. 42[...]

AXIS P5415–E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language b[...]

AXIS P5415–E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that an[...]

AXIS P5415–E PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the[...]

AXIS P5415–E PTZ Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2.[...]

AXIS P5415–E PTZ Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP ad[...]

AXIS P5415–E PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting[...]

AXIS P5415–E PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.[...]

AXIS P5415–E PTZ Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NAT router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a software[...]

AXIS P5415–E PTZ Dome Network Camera System Options SMTP (email) To send email messages from the Axis product via SMTP (Simple Mail T ransfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email) . Enter the host names or IP addresses and port numbers for the primary and secondary mail ser[...]

AXIS P5415–E PTZ Dome Network Camera System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TICE[...]

AXIS P5415–E PTZ Dome Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. An SD card inserted into the product can be manually formatted to one of the supported le systems. T o manually format the SD card, fol[...]

AXIS P5415–E PTZ Dome Network Camera System Options Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all[...]

AXIS P5415–E PTZ Dome Network Camera System Options Y ou can view or download the server report. Downloading the server report creates a .zip le that contains a complete server report text le in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View . The server repo[...]

AXIS P5415–E PTZ Dome Network Camera System Options 1. Disconnect power from the product. 2. Press and hold the control button and reconnect power . See Hardware Overview on page 6 . 3. K eep the control button pressed for about 15–30 seconds until the status LED indicator ashes amber . 4. Release the control button. The process is complete [...]

AXIS P5415–E PTZ Dome Network Camera Repainting the Camera Repainting the Camera The covers can be repainted to match the installation environment. The material used in the covers is ASA Geloy XTWM206. Use paint suitable for this material. 1. Remove the two top cover screws. 2. Use a thin palette knife to release the locking tabs while pulling th[...]

AXIS P5415–E PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular probl[...]

AXIS P5415–E PTZ Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below . The serial number is found on the product’[...]

AXIS P5415–E PTZ Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number , or by the [...]

AXIS P5415–E PTZ Dome Network Camera Troubleshooting Lower frame rate than expected See P erformance Considerations on page 67 . Reduce the number of applications running on the client computer . Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control P anel[...]

AXIS P5415–E PTZ Dome Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NO NO NO TICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card. 62[...]

AXIS P5415–E PTZ Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS P54 15–E 50 Hz AXIS P54 15–E 60 Hz Image sensor 1/2.8” progressive scan RGB CMOS Lens f=4.7 mm – 84.6 mm F1.6 – 2.8 Autofocus Automatic day and night functionality Horizontal angle of view: 59° – [...]

AXIS P5415–E PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Security P assword protection, IP address ltering, HTTPS encryption*, IEEE 80 2.1X network access control*, digest authentication, user access log *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit [...]

AXIS P5415–E PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Operating conditions Temperature: –20 °C to 50 °C (–4 °F to 122 °F) Humidity 1 0–1 00% RH (condensing) Approvals EN 50 12 1–4, IEC 62236–4, EN 550 22 Class B, EN 6 1 000-6-1, EN 6 1 000-6-2, EN 55024, FCC P art 15 Subpart B Class B, I[...]

AXIS P5415–E PTZ Dome Network Camera T echnical Specifications 12 V max 50 mA 1 2 3 4 3. I/O congured as input 4. I/O congured as output P ower Connector 2-pin terminal block for power input. Use a Safety Extra Low V oltage (SEL V) compliant limited power source (LPS) with either a rated output power limited to ≤ 1 00 W or a rated output[...]

AXIS P5415–E PTZ Dome Network Camera T echnical Specifications 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 1 0. P erformance Considerations When setting up your system, it is important to consider [...]

User Manual V er . M4.2 AXIS P54 15–E PTZ Dome Network Camera Date: November 2014 © Axis Communications AB, 2013–20 14 P art No. 60890[...]