Axis Communications Q1602 manual

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Table of contents for the manual

  • Page 1

    USER'S MANUAL AXIS Q1602 Network Camera[...]

  • Page 2

    About this document This manual is int ended for administra tors and users of the A XIS Q1602 Network Camera, and is applicable to fi rmware 5.40 and lat er. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-base d s[...]

  • Page 3

    AXIS Q160 2 Network Camer a T able of Content s H a r d w a r e O v e r v i e w ........... ......................... ...... 4 C o n n e c t o r s ............. .......... ............ .......... ....... 5 L E DI n d i c a t o r s ........... .......... ............ .......... ....... 6 S t a t u sL E Dw h e nu s i n gF o c u sA s s i s t a n t ...[...]

  • Page 4

    AXIS Q160 2 Network Camer a H a rd w a re O v e r v i ew Hardware Overvie w 1 2 3 4 5 6 7 8 1. Focus puller 2. Zoom puller 3. Status LED 4. Internal microphone 5. SD memory card slot 6. Network connector (PoE) 7. Audio out 8. Audio in 4[...]

  • Page 5

    AXIS Q160 2 Network Camer a H a rd w a re O v e r v i ew 1. Power LED 2. Network LED 3. Control button 4. Iris connector 5. Power connector 6. I/O terminal connector Connectors For technical speci fi cations, see page 51 . Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE Due to local regulations or the envir[...]

  • Page 6

    AXIS Q160 2 Network Camer a H a rd w a re O v e r v i ew • Enabling the Focus Assistant. Press an d very quickly release the Control button. • C o n n e c t i n gt oa nA X I SV i d e oH o s t i n gS y s t e ms e r v i c e . S e e page 38 . To connect, press and hold the button for about 1 second until the Status LE D fl ashes green. • C o n [...]

  • Page 7

    AXIS Q160 2 Network Camer a H a rd w a re O v e r v i ew Replacing the lens It is possible to use optional lenses for the Axis product. To replace the lens: 1. Disconnect the iris cable. 2. Unscrew the standard lens. 3. Attach and screw on the new lens. Note There is no need to restart the Axis product after changing t he lens. However, the product[...]

  • Page 8

    AXIS Q160 2 Network Camer a A ccessin g the P r oduct Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended brow sers are Internet Explorer w ith Windows, Safari with Macintosh and Fire fox w ith other operating [...]

  • Page 9

    AXIS Q160 2 Network Camer a A ccessin g the P r oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Inter net you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, enable the NAT-trave rsal feature, which will att[...]

  • Page 10

    AXIS Q160 2 Network Camer a A ccessin g the P r oduct T h eL i v eV i e wP a g e The controls and layout of the Live View page may have been customized to meet speci fi c installation requirements and user preferences. Consequently, some o f the examples and functions f eatured here may diff er from those displayed i n your own Live View page. The[...]

  • Page 11

    AXIS Q160 2 Network Camer a A ccessin g the P r oduct Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode ,t h e Microphone and Talk buttons must both be active to send audio to the Axis produ ct. Click either button to stop audio transmission. Use the[...]

  • Page 12

    AXIS Q160 2 Network Camer a Media St r eams Media St reams The Axis product provides several audio and video stream form ats. Your requirem ents and the properties of your netw ork will determine the type you use. The Live View page in the product provides access to H .264 and Motio n JPEG video streams, audio strea m sa n dt ot h el i s to fa v a [...]

  • Page 13

    AXIS Q160 2 Network Camer a Media St r eams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure va rious video and audio settings. Pl ease see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automa tically installed on fi rst use, after which it can be con fi gured. Open the A MC Control Panel f[...]

  • Page 14

    AXIS Q160 2 Network Camer a Media St r eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stre am using the paths above, although A xis does not guarantee this. Accessing Audio Streams The Live View[...]

  • Page 15

    AXIS Q160 2 Network Camer a Setting Up the P r oduct Setting Up the Product The Axis product can be con fi gured by use rs with administrator or oper ator r ights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all s ettings. • Operators have acc[...]

  • Page 16

    AXIS Q160 2 Network Camer a Vi deo and A udio Video and Audio The video and audio settings c an be used to optimize v ideo and audio quality. You can con fi gure the following: • Video stream se ttings. See page 16 . •S t r e a m p r o fi les . See page 17 . • Camera settings. See page 18 . • Overlay imag e. See page 18 . •P r i v a c y[...]

  • Page 17

    AXIS Q160 2 Network Camer a Vi deo and A udio • Compression . The com pression le vel affects t he image quality, bandwidth and fi le size of saved images; the lower the compression, the higher the image quality wi th higher bandwidth requirements and larger fi le sizes. • Rotate image . If required, the image can be rotated. • Maximum fra [...]

  • Page 18

    AXIS Q160 2 Network Camer a Vi deo and A udio Camera Settings The Video & Audio > Camera Settings page pro vides access to advanced image settings for the Axis product. Image Appeara nce Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The imag[...]

  • Page 19

    AXIS Q160 2 Network Camer a Vi deo and A udio An overlay text can display the current date a nd ti me, or a text string. When using a text string, modi fi ers can be used to d isplay information such as the cur rent bit rate or the curre nt frame rate. For information about a vailable modi fi ers, see File Namin g & Date/Time Formats in the o[...]

  • Page 20

    AXIS Q160 2 Network Camer a Vi deo and A udio Important Adding many privacy masks may aff ect the product’s performance. Focus You can focus the Axis product under Video & Audio > Focus . For most app lications, the adjustments on the Ba sic tab are suf fi cient. If required, additional adjustments can be made on the Advanced tab. Before [...]

  • Page 21

    AXIS Q160 2 Network Camer a Vi deo and A udio Note The internal microphone is used by defau lt; the external microphone is used when connected. It is possible to disable the internal microphone by connecting a plug to the mic input. Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an audio mixer for multi ple[...]

  • Page 22

    AXIS Q160 2 Network Camer a Vi deo and A udio To con fi gure the Axis product to play audio clips when an e vent occurs , an action rule must be set up. For more informatio n, see Events, on p age 30 . Note Audio clips cannot be used if the product’s audio functional ity is enabled. The audio functionality is enabled on the Audio tab under Video[...]

  • Page 23

    AXIS Q160 2 Network Camer a Live V iew Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le. See page 17 . • Default Vi ewer for Browser. See page 23 . • Viewer Settings. See page 2[...]

  • Page 24

    AXIS Q160 2 Network Camer a Live V iew Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Moti on JPEG) QuickTime H.264 Java applet A slower imaging a lternative to AMC (M otion JPEG). Req uires one of the following installed on the client: • JVM (J2SE) 1.4. 2 or higher • JRE (J2SE) 5.0 or higher Windows Int[...]

  • Page 25

    AXIS Q160 2 Network Camer a Live V iew Con fi g For more information about I/O ports, see I/O Ports, on page 42 . 25[...]

  • Page 26

    AXIS Q160 2 Network Camer a Detector s Detectors Camera Tampering Camera Tamper ing can generate an alarm whene ver the camera is repositioned, or when the lens is covered, sp rayed or severely defocused. To send an alarm, for example an email, an action rule m ust be set up. To con fi gure tampering: 1. Go to Detectors > Ca mera Tampering . 2.[...]

  • Page 27

    AXIS Q160 2 Network Camer a Detector s Note Using the motion detection feature may dec rease the product’s ove rall performance. Set Up Motion Detection Windows To set up a motion de tection Include Window, f ollow these instructions: 1. Go to Detectors > Motion Detection . 2. Select the Con fi gure Included Windows option and click New . Sel[...]

  • Page 28

    AXIS Q160 2 Network Camer a Detector s Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considere d as non-moving. Only very bright objects on a dark background trigger motion detection. Recommen ded values 5–15% 60–90% 75–95[...]

  • Page 29

    AXIS Q160 2 Network Camer a Applications Applications Third party applications can be u ploaded to and installed on the Axis product. For information a bout available applications, downloads, trials and licenses, go to www.axis.com/applications To upload an application, go to Applica tions > Overview , click Brow se to locate the fi le and the [...]

  • Page 30

    AXIS Q160 2 Network Camer a Ev e n t s Events The Axis product can be con fi gured to perform actions when di fferent events occur, for e xample, start a re cording when m otion is detected. The set of conditions that de fi nes how and when the action is triggered is called an Action R ule . Available Action Rul e triggers and conditions include:[...]

  • Page 31

    AXIS Q160 2 Network Camer a Ev e n t s • Send Noti fi cations —s e n dan o t i fi cation message to a recipient. Setting Up an Action Rule An action rule de fi nes the conditions that m ust be met for the product to pe rform an action, for examp le record video or send email noti fi cations. If mu ltiple conditions are de fi ned, all must [...]

  • Page 32

    AXIS Q160 2 Network Camer a Ev e n t s To add a recipient: 1. Go to Events > Recipients and click Add . 2. Enter a descriptive name 3. Select a recipient Type . 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK . Schedules Schedules can be used as action rule triggers or as[...]

  • Page 33

    AXIS Q160 2 Network Camer a Re c o rd i ng s Recordings T h eA x i sp r o d u c t c a nb ec o n fi gured to record video continuously or according to an a ction rule: • To start a continuous recording, see page 33 . • To set up action ru les, see page 31 . • To access recordings, see Recording List, on page 33 . •T o c o n fi gure camera [...]

  • Page 34

    AXIS Q160 2 Network Camer a Re c o rd i ng s Note If a new stream pro fi le is selected while a recording is ongoing, the reco rding will be stopped and saved in the recording list and a new recording with the new stream pro fi le w ill start. All previous continuous recordings w ill remain in the recording list until they are rem oved manually o[...]

  • Page 35

    AXIS Q160 2 Network Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by gi ving them user names and pas swords. It i s also possible to allow a nonymous viewer login, which means that anybody[...]

  • Page 36

    AXIS Q160 2 Network Camer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must auth enticate themselves. The a[...]

  • Page 37

    AXIS Q160 2 Network Camer a System Options To change the date and time settings, select the preferred Time mode under New Server Tim e : • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatica lly. • Synchronize with NTP Server obtai[...]

  • Page 38

    AXIS Q160 2 Network Camer a System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provi des easy and sec ure Internet access to live and re corded video acces sible from any location. For more information and help to fi nd a local AVHS Service Pro vider go to www.axis.com/hosting AVHS is enabled by d efault[...]

  • Page 39

    AXIS Q160 2 Network Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled b y default and assigns the Axi s product an additional IP address whi c hc a nb eu s e dt oa c c e s s the product from other hosts on the same segment on the loca l network. The product can have a Link-Local IP and a static or DHCP-supplied IP addre s[...]

  • Page 40

    AXIS Q160 2 Network Camer a System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to othe r locations and servers. RTSP The RTSP server running in the Axis product allows a connectin g client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > T[...]

  • Page 41

    AXIS Q160 2 Network Camer a System Options The following traps are available : •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provides encryption and secure passwor ds. To use traps w ith SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 35 .[...]

  • Page 42

    AXIS Q160 2 Network Camer a System Options 3. Click Format and select the desired fi le system. Note During formatting any pre vious data stored on the disk wi ll be lost. Mounting is done automatically when the card is inserted or whe n the product is started. A manual mount is only required if the card has been unmounted and n ot ejected and re-[...]

  • Page 43

    AXIS Q160 2 Network Camer a System Options Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports. Maintenance The Axis product provi des several mai ntenance functions. These are available under System Options > Maintenance . Click Restart to perform a[...]

  • Page 44

    AXIS Q160 2 Network Camer a System Options System Overview To get an overview of the Axis product’s sta tus and settings, go to System Options > Support > System Overview . Information that can be found here includes fi rmware version, IP address, netw ork and security setti ngs, event settings, image settings a nd recent log items. Many o[...]

  • Page 45

    AXIS Q160 2 Network Camer a System Options Plain Con fi g Plain Con fi g is for advanced users with e xperience of Axis product con fi guration. Most paramet ers can be set and modi fi ed from this page. Help is available fro m the standard help pages. To open Plain Con fi g, go to System O ptions > Advanced > Plain Con fi g . Reset to [...]

  • Page 46

    AXIS Q160 2 Network Camer a T r oubleshooting Troubleshooting Checking the Firmware Firmware is so ftware that determi nes the func tionality of network devices. One of your fi rst actions when troubleshooting a problem should be to check the curr ent fi rmware version. The latest version m ay contain a correction that fi x e sy o u rp a r t i c[...]

  • Page 47

    AXIS Q160 2 Network Camer a T r oubleshooting Symptoms, Possible Causes and Rem edial Actions Problems setting the IP address When using ARP /Ping Try the installa tion again. The IP add ress mu st be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed ins[...]

  • Page 48

    AXIS Q160 2 Network Camer a T r oubleshooting No multicast H .264 displayed in the client Check with your network administrator that t he multicast addresses used by the A xis product a r ev a l i df o ry o u rn e t w o r k . Check with your network admini strator to see if there is a fi rewal l preventing viewing. Multicast H.264 only accessible [...]

  • Page 49

    AXIS Q160 2 Network Camer a T r oubleshooting Missing images in uploads This can occur when trying to use a larger im age buffer than is actually availa ble. Try low ering the frame rate or the upload period. Slow image update Con fi guring pre -buffers, motion det ection, high-resolution images o r high frame rates will affect the performance of [...]

  • Page 50

    AXIS Q160 2 Network Camer a T r oubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > A udio Settings . Feedback loops Feedback loops might a ppear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead. Storage and disk management problems[...]

  • Page 51

    AXIS Q160 2 Network Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cati ons Model AXIS Q1602: Extended D1 resolution (768x576), i ndoor Image sensor Progressive scan RGB CMOS 1/3” Lens Varifocal 2.8 - 8 mm, F1.2, DC-iris, IR corrected, CS-mount Horizontal angle of view 100°-34° Vertical angle of v[...]

  • Page 52

    AXIS Q160 2 Network Camer a T echnical Speci fi cations Function/group Audio streaming Two-way, full duplex Audio compression AAC LC 8 kHz 32kbit/s, 16 kHz 64 kbit/s G.711 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 2 4 kbit/s Con fi gurable bit rate Audio input/output External microphone input or line input, line output Built-in microphon[...]

  • Page 53

    AXIS Q160 2 Network Camer a T echnical Speci fi cations Function/group Installation aids in software Focus assistant, remote back focus, pixel counter, Installation, management and maintenance Axis Camera Management tool on CD and web-based con fi guration Con fi guration of backup and restore Firmware upgrades over HTTP or FTP, fi rmware avail[...]

  • Page 54

    AXIS Q160 2 Network Camer a T echnical Speci fi cations • Heavy usage of event settings affect the p roduct’s CPU load. Frame rate affected. • Heavy network u tilization due to poor infrastructure. Bandw idth affected. • Viewing on poorly performing client computers lowers perceived performance . Frame rate affected. 54[...]

  • Page 55

    Ver. M4.2 Date: December 20 1 4 User's Manual AXIS Q1602 N etwork Camera © Axis Communications AB, 20 11 - 201 4 Part No. 47 416[...]