Axis Communications Q1765-LE PT manual

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Table of contents for the manual

  • Page 1

    AXIS Q1765–LE PT Mount Network Camera User Manual[...]

  • Page 2

    About this document This manual is intended for administrators and users of the AXIS Q1765–LE PT Mount Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linu[...]

  • Page 3

    The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1. Photobiological Safety This product fullls the requirements for photobiological safety according to IEC/EN 6247 1 (risk group 1). Battery The Axis product uses a 3.0 V BR/CR20[...]

  • Page 4

    AXIS Q1765–LE PT Mount Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    AXIS Q1765–LE PT Mount Network Camera Hardware Overview Hardware Overview NO NO NO TICE TICE TICE Never remove both the sunshield and the PT Mount bracket. One of them must remain to keep the camera assembly intact. 6 7 8 9 2 3 4 1 5 1 Sunshield 2 RS485/RS422 connector 3 P ower connector 4 Network connector 5 Back cover 6 Status indicator LED 7 m[...]

  • Page 6

    AXIS Q1765–LE PT Mount Network Camera Hardware Overview P ower Connector 2-pin terminal block for power input. Use a Safety Extra Low V oltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤ 1 00 W or a rated output current limited to ≤ 5 A. RS485/RS422 Connector Two terminal blocks for RS485/RS422 se[...]

  • Page 7

    AXIS Q1765–LE PT Mount Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating sy[...]

  • Page 8

    AXIS Q1765–LE PT Mount Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 47 . To set the password via a standard HTTP connection, enter it directly [...]

  • Page 9

    AXIS Q1765–LE PT Mount Network Camera Access the Product Controls on the Live View P age Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Select a stream prole for the Live View page from the Stream Prole drop-down list. For information about how to congure stream proles, see page 1[...]

  • Page 10

    AXIS Q1765–LE PT Mount Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control P anel. Click the View Full Screen butt[...]

  • Page 11

    AXIS Q1765–LE PT Mount Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Ot[...]

  • Page 12

    AXIS Q1765–LE PT Mount Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Contr[...]

  • Page 13

    AXIS Q1765–LE PT Mount Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 13[...]

  • Page 14

    AXIS Q1765–LE PT Mount Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access [...]

  • Page 15

    AXIS Q1765–LE PT Mount Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 15 . • Stream proles. See page 16 . • Camera settings. See page 17 . • Overlay image. See page 19 . • Privacy mask. See page 2 1 . Video Stream Y ou can dene the following video[...]

  • Page 16

    AXIS Q1765–LE PT Mount Network Camera Video H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differe[...]

  • Page 17

    AXIS Q1765–LE PT Mount Network Camera Video Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Capture Mode The capture mode setting reduces image icker in uorescent light environments as image data is sampled at a rate that matches the local power line frequency . Capture mo[...]

  • Page 18

    AXIS Q1765–LE PT Mount Network Camera Video White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color . Alternatively , select the type of light source from the drop-dow[...]

  • Page 19

    AXIS Q1765–LE PT Mount Network Camera Video When Shutter and Gain are both set to Auto , it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light . Example Consider an area where people or vehicles move during the day , but where there should be no movements[...]

  • Page 20

    AXIS Q1765–LE PT Mount Network Camera Video 4. T o include a text string, select Include text and enter the text in the eld. Modiers can be used, see File Naming & Date/Time Formats in the online help . 5. Dene text overlay characteristics in the relevant elds. 6. Click Save . To modify the date and time format, go to System Optio[...]

  • Page 21

    AXIS Q1765–LE PT Mount Network Camera Video Use Overlay Text in an Action Rule Action rules, see page 3 1 , can display an overlay text when the rule is triggered. The text can be used to provide information for forensic video analysis, notify surveillance operators or validate triggers and actions during product installation and conguration. [...]

  • Page 22

    AXIS Q1765–LE PT Mount Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 16 . • Default Viewer for Browser . See page 22 . • Viewer Setting[...]

  • Page 23

    AXIS Q1765–LE PT Mount Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to [...]

  • Page 24

    AXIS Q1765–LE PT Mount Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Focus position Preset positions can be accessed in several way[...]

  • Page 25

    AXIS Q1765–LE PT Mount Network Camera PTZ (Pan T ilt Zoom) Advanced Device Settings The Device Settings window displays driver specic settings. The appearance of this window can vary depending on the driver installed. Options that can be congured include: • Driver Specic Settings for Video Source • Mechanical Limits for Moving Video [...]

  • Page 26

    AXIS Q1765–LE PT Mount Network Camera PTZ (Pan T ilt Zoom) 1. Administrator — An administrator takes over PTZ control regardless of who is rst in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command. 2. Event — The Axis product can be congured to go to a preset position when triggered by [...]

  • Page 27

    AXIS Q1765–LE PT Mount Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. Low sens[...]

  • Page 28

    AXIS Q1765–LE PT Mount Network Camera Detectors P arameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (1 00%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection[...]

  • Page 29

    AXIS Q1765–LE PT Mount Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applicat[...]

  • Page 30

    AXIS Q1765–LE PT Mount Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 30[...]

  • Page 31

    AXIS Q1765–LE PT Mount Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an a[...]

  • Page 32

    AXIS Q1765–LE PT Mount Network Camera Events 2. Enter a descriptive name. 3. Select a recipient T ype . 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK . Set Up Email Recipients Email recipients can be congured by selecting one of the listed email providers, or by speci[...]

  • Page 33

    AXIS Q1765–LE PT Mount Network Camera Events 2. Enter a descriptive name and recurrence pattern. 3. Click OK . To use the recurrence in an action rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurren[...]

  • Page 34

    AXIS Q1765–LE PT Mount Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 34 . • To set up action rules, see page 3 1 . • To access recordings, see Recording List on page 34 . • To congure camera controlled sto[...]

  • Page 35

    AXIS Q1765–LE PT Mount Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language b[...]

  • Page 36

    AXIS Q1765–LE PT Mount Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that a[...]

  • Page 37

    AXIS Q1765–LE PT Mount Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 80 2.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 80 2.1X, devices must be authenticated. [...]

  • Page 38

    AXIS Q1765–LE PT Mount Network Camera System Options 3. Click Create certicate signing request and provide the requested information. 4. Copy the PEM-formatted request and send to the CA of your choice. 5. When the signed certicate is returned, click Install certicate and upload the certicate. Server/Client certicates can be instal[...]

  • Page 39

    AXIS Q1765–LE PT Mount Network Camera System Options IPv6 Address Conguration If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conguration in the network router . To enable IPv6, go to System Options > Network > T CP/IP > Basic . Other settings for IPv6 should be congured in the net[...]

  • Page 40

    AXIS Q1765–LE PT Mount Network Camera System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to nd a local A VHS Service Provider go to www .axis.com/hosting The AVHS settings a[...]

  • Page 41

    AXIS Q1765–LE PT Mount Network Camera System Options Select Use the host name to set the host name manually . Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes. For more information, see the online help . Link-Local IPv4 Address Link-Local Address is enabled by default and a[...]

  • Page 42

    AXIS Q1765–LE PT Mount Network Camera System Options Enable/Disable - When enabled, the Axis product attempts to congure port mapping in a NAT router on your network, using UPnP TM . Note that UPnP TM must be enabled in the product (see System Options > Network > UPnP ). Use manually selected NAT router - Select this option to manually s[...]

  • Page 43

    AXIS Q1765–LE PT Mount Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. To enable and congure SNMP in the Axis product, go to the System Option[...]

  • Page 44

    AXIS Q1765–LE PT Mount Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www .axis.com Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or mic[...]

  • Page 45

    AXIS Q1765–LE PT Mount Network Camera System Options P orts & Devices COM P ort The Axis product has one RS-485/RS-422 serial port. The port supports the following modes: • Generic HTTP allows the Axis product to receive data and send commands via HTTP . • P an Tilt Zoom is used to control a PTZ device. The PTZ device requires a driver . [...]

  • Page 46

    AXIS Q1765–LE PT Mount Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 48 . System Overview To get an overview of the Axis product’s status a[...]

  • Page 47

    AXIS Q1765–LE PT Mount Network Camera System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. T o upload a le, go to System Options > Advanced > File Upload . Uploaded les are accessed through http://<ip address>/local/<user>/<file name> wher[...]

  • Page 48

    AXIS Q1765–LE PT Mount Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular prob[...]

  • Page 49

    AXIS Q1765–LE PT Mount Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping T[...]

  • Page 50

    AXIS Q1765–LE PT Mount Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the c[...]

  • Page 51

    AXIS Q1765–LE PT Mount Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur . To identify the source of the problem, check the System Log under System Options > Support > Log[...]

  • Page 52

    AXIS Q1765–LE PT Mount Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q1765-LE PT Mount Image sensor 1/2.9” progressive scan RGB CMOS Lens Varifocal f=4.7 – 84.6 mmF1.6 — 2.8AutofocusAutomatic day and night functionalityHorizontal angle of view: 59° — 4° Minimum illum[...]

  • Page 53

    AXIS Q1765–LE PT Mount Network Camera T echnical Specifications Function/group Item Specications Casing IP66- and NEMA 4X-rated, impact resistant metal casing (aluminum) Memory 256 MB RAM, 128 MB Flash P ower 8-28 VDC, max 13.7 W20-24 VAC max 20.2 VAP ower over Ethernet IEEE 802.3af/80 2.3at Type 1 Class 3 Connectors RJ-45 1 0BASE-T/1 00BASE-[...]

  • Page 54

    AXIS Q1765–LE PT Mount Network Camera T echnical Specifications RS485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface. The serial port can be congured to support: • T wo-wire RS485 half duplex • Four-wire RS485 full duplex • T wo-wire RS422 simplex • Four-wire RS422 full duplex point to point communication R S[...]

  • Page 55

    User Manual V er . M1.8 AXIS Q1765–LE PT Mount Network Camera Date: September 20 14 © Axis Communications AB, 20 14 P art No. 5692 1[...]