Axis Communications Q6045-E manual

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Table of contents for the manual

  • Page 1

    USER MANUAL AXIS Q6045-E PTZ Dome Network Camera[...]

  • Page 2

    About this document This manual is intended for administrators and users of AXIS Q6045-E PTZ Dome Network Camera, and is applicable to rmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based [...]

  • Page 3

    responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste. Europe This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European[...]

  • Page 4

    AXIS Q6045-E PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    AXIS Q6045-E PTZ Dome Network Camera Table of Contents Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . .[...]

  • Page 6

    AXIS Q6045-E PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 1 Network connector (High PoE) 2 Part number (P/N) & Serial number (S/N) 3 Heater 4 Power button 5 SD card slot 6 Status LED indicator 7 Control button Connectors and Buttons For technical specications, see page 58 . Network Connector RJ45 Push-pull Connec[...]

  • Page 7

    AXIS Q6045-E PTZ Dome Network Camera Hardware Overview NOTICE NOTICE NOTICE • The product shall be connected using a shielded network cable (STP). All cables connecting the product to the midspan shall be shielded (STP) and intended for their specic use. Make sure that the midspan is properly grounded. For information about regulatory requirem[...]

  • Page 8

    AXIS Q6045-E PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating[...]

  • Page 9

    AXIS Q6045-E PTZ Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attem[...]

  • Page 10

    AXIS Q6045-E PTZ Dome Network Camera Accessing the Product The Live View Page The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The followin[...]

  • Page 11

    AXIS Q6045-E PTZ Dome Network Camera Accessing the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media [...]

  • Page 12

    AXIS Q6045-E PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. Focus bar – Use the arrows to focu[...]

  • Page 13

    AXIS Q6045-E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other [...]

  • Page 14

    AXIS Q6045-E PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control Pan[...]

  • Page 15

    AXIS Q6045-E PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 15[...]

  • Page 16

    AXIS Q6045-E PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have ac[...]

  • Page 17

    AXIS Q6045-E PTZ Dome Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 17 . • Stream proles. See page 18 . • Camera settings. See page 19 . • Overlay image. See page 20 . • Privacy mask. See page 21 . Video Stream You can dene the following video stre[...]

  • Page 18

    AXIS Q6045-E PTZ Dome Network Camera Video Image The default image settings can be congured under Video> Video Stream . Select the Image tab. The following settings are available: • Resolution . Select the default resolution. • Compression . The compression level affects the image quality, bandwidth and le size of saved images; the low[...]

  • Page 19

    AXIS Q6045-E PTZ Dome Network Camera Video For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created. To create a new prole or modify an existing prole,[...]

  • Page 20

    AXIS Q6045-E PTZ Dome Network Camera Video infrared light. The image is shown in black and white when the IR cut lter is off. Set the IR cut lter to Auto to automatically switch between On and Off according to the lighting conditions. Day/Night shift priority - Use the Day/Night shift priority bar to determine when the camera shifts into eith[...]

  • Page 21

    AXIS Q6045-E PTZ Dome Network Camera Video 3. Click Upload . 4. Select the image to use from the Use overlay image list. 5. Click Save . To display the overlay image: 1. Go to Video > Video Stream and select the Image tab. 2. Under Overlay Settings , select Include overlay image at the coordinates and enter the X and Y coordinates. 3. Click Save[...]

  • Page 22

    AXIS Q6045-E PTZ Dome Network Camera Video For more information, see the online help . Important Adding many privacy masks may affect the product’s performance. 22[...]

  • Page 23

    AXIS Q6045-E PTZ Dome Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 18 . • Default Viewer for Browser. See page 23 . • Viewer Settings. See page 24 . • Action B[...]

  • Page 24

    AXIS Q6045-E PTZ Dome Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Window[...]

  • Page 25

    AXIS Q6045-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • [...]

  • Page 26

    AXIS Q6045-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Autotracking The Axis product can detect movement in the eld of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most moveme[...]

  • Page 27

    AXIS Q6045-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 90° - 90° - 180°/180° 0° 90° - 90° - 180°/180° 0° A B B A 1 2 Top view A Pan limit start B Pan limit end Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on conguration, steer[...]

  • Page 28

    AXIS Q6045-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) To modify or remove guard tours, go to PTZ > Guard Tour , select the guard tour in the Guard Tour List and click Modify/Remove . For more information see the online help . Tour Recording The guard tour function in this product includes tour recording, which allows recording of a custom tou[...]

  • Page 29

    AXIS Q6045-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view mov[...]

  • Page 30

    AXIS Q6045-E PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. Low sensiti[...]

  • Page 31

    AXIS Q6045-E PTZ Dome Network Camera Detectors 3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the window. 4. Adjust the Object Size , History and Sensitivity prole sliders (see Motion Detection Parameters for details). Any detected motion within an active[...]

  • Page 32

    AXIS Q6045-E PTZ Dome Network Camera Detectors Drawing Opacity - Use this slidebar to dene how transparent the area of interest shape should be. Note that, this change will not be saved. See the online help for more information. Enter/Exit Detector Enter/Exit Detector is used to trigger an alarm if an object, within a pre-dened area of intere[...]

  • Page 33

    AXIS Q6045-E PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available application[...]

  • Page 34

    AXIS Q6045-E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 34[...]

  • Page 35

    AXIS Q6045-E PTZ Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include: • [...]

  • Page 36

    AXIS Q6045-E PTZ Dome Network Camera Events - Ready — trigger the rule when the PTZ functionality is ready to be used. This can for example be used to steer the camera to a specic preset position when the product is started. • Storage - Disruption — trigger the rule if storage problems are detected, for example if the storage device is una[...]

  • Page 37

    AXIS Q6045-E PTZ Dome Network Camera Events Set up the action rule: 1. Go to Events > Action Rules and click Add . 2. Select Enable rule and enter a descriptive name for the rule. 3. Select Detectors from the Trigger drop-down list. 4. Select Motion Detection from the drop-down list. Select the motion detection window to use. 5. Optionally, sele[...]

  • Page 38

    AXIS Q6045-E PTZ Dome Network Camera Events Network Share 2 Send Images Send Video Clip TCP Send Notication 1. Some email providers have security lters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled emails and similar. Check the email provider’s security policy to avoid delivery problems a[...]

  • Page 39

    AXIS Q6045-E PTZ Dome Network Camera Events 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK . To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Recurrences Recurrences are used to trigger Action Rules repeated[...]

  • Page 40

    AXIS Q6045-E PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 36 . • To access recordings, see Recording List, on page 40 . • To congure camera controlled storag[...]

  • Page 41

    AXIS Q6045-E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language butt[...]

  • Page 42

    AXIS Q6045-E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anyb[...]

  • Page 43

    AXIS Q6045-E PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the des[...]

  • Page 44

    AXIS Q6045-E PTZ Dome Network Camera System Options To install a self-signed certicate: 1. Go to System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go to System[...]

  • Page 45

    AXIS Q6045-E PTZ Dome Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are congured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows network ad[...]

  • Page 46

    AXIS Q6045-E PTZ Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the Installation and Management Software CD or the document As[...]

  • Page 47

    AXIS Q6045-E PTZ Dome Network Camera System Options Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server. Host Name Conguration The Axis product can be accessed using a host name i[...]

  • Page 48

    AXIS Q6045-E PTZ Dome Network Camera System Options Alternative HTTP port - Select this option to manually dene an external HTTP port. Enter the port number in the eld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled. Note • An alternative HTTP port can be used or be active even if NAT trave[...]

  • Page 49

    AXIS Q6045-E PTZ Dome Network Camera System Options SNMP v1/v2 provides the lowest level of security. The community name can be specied as a password for read or read/write access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write. Note If HTTPS is enable[...]

  • Page 50

    AXIS Q6045-E PTZ Dome Network Camera System Options The Axis product supports SD cards with the following le systems: • ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access data stored on the card from the Windows operating system, a third-party ext4 driver or applicati[...]

  • Page 51

    AXIS Q6045-E PTZ Dome Network Camera System Options Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Click Restore to reset most[...]

  • Page 52

    AXIS Q6045-E PTZ Dome Network Camera System Options Crash Report - Generates an archive with debugging information. The report takes several minutes to generate. The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conguration . The Access Log can be congured to list all c[...]

  • Page 53

    AXIS Q6045-E PTZ Dome Network Camera System Options 4. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90 5. Using the installation and management software tools, assign an IP address, set the password and access the video str[...]

  • Page 54

    AXIS Q6045-E PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular prob[...]

  • Page 55

    AXIS Q6045-E PTZ Dome Network Camera Troubleshooting 1. In UNIX/Linux , type the following from the command line: arp -s <IP address> <serial number> temp ping -l 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s <IP address&[...]

  • Page 56

    AXIS Q6045-E PTZ Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS[...]

  • Page 57

    AXIS Q6045-E PTZ Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 60 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.[...]

  • Page 58

    AXIS Q6045-E PTZ Dome Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS Q6045-E 60 Hz AXIS Q6045-E 50 Hz Image sensor 1/3” Progressive scan CMOS Lens f 4.45 – 89 mm F1.6 – 2.9 Autofocus Automatic day/night Horizontal angle of view: 62.98° – 3.49° Vertical angle of view: 36.9[...]

  • Page 59

    AXIS Q6045-E PTZ Dome Network Camera Technical Specications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specications available at www.axis.com ONVIF, specications available at www.onvif.org AXIS Vide[...]

  • Page 60

    AXIS Q6045-E PTZ Dome Network Camera Technical Specications Function/group Item Specications EN 61000-6-2 EN 55024 EN 50121-4, IEC 62236-4 FCC Part 15 Subpart B Class A IECS-003 Class A VCCI Class A C-tick AS/NZS CISPR22 Class A KCC KN22 Class A, KN24 IEC/EN/UL 60950-1 IEC/EN/UL 60950-22 IEC/EN 60529 IP66 NEMA 250 Type 4X IEC60068-2-1, IEC600[...]

  • Page 61

    User Manual Ver. M2.2 AXIS Q6045-E PTZ Dome Network Camera Date: December 2013 © Axis Communications AB, 2013 Part No. 55072[...]