Axis Communications Q7401 manual

AXIS Q740 1 Video Encoder User Manual[...]

About this document This manual is intended for administrators and users of the AXIS Q740 1 Video Encoder , and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based syste[...]

The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SELV) and Limited P ower Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RT C). Under normal conditions this battery will last for a[...]

AXIS Q7401 Video Encoder T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q7401 Video Encoder T able of Contents Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 58 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6[...]

AXIS Q7401 Video Encoder Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 11 12 1. Audio in/out 2. I/O connector 3. SD card slot 4. Mounting hole 5. Control button 6. RS-485/RS-422 connector 7. BNC connector 8. LED indicators for power , status, network 9. 75 Ohm termination switch 1 0. P ower connector 1 1. P oE switch class 2 and 3 12. Ne[...]

AXIS Q7401 Video Encoder Hardware Overview Connectors and Buttons For technical specications, see page 62 . BNC Connector Each video input is terminated using a coax/BNC connector . Connect a 75 Ohm coaxial video cable; the recommended maximum length is 250 m (800 ft). Note If the video source is connected in parallel with other equipment using [...]

AXIS Q7401 Video Encoder Hardware Overview NO NO NO TICE TICE TICE • Risk of damage to SD card. Do not use sharp tools or excessive force when inserting or removing the SD card. • Risk of data loss. To prevent corruption of recordings, the SD card should be unmounted before removal. T o unmount, go to Setup > System Options > Storage >[...]

AXIS Q7401 Video Encoder Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® and • Chrome TM or Firefox ® with othe[...]

AXIS Q7401 Video Encoder Access the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). T o access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attempt to automati[...]

AXIS Q7401 Video Encoder Access the Product A temporary certicate (valid for one year) is created, enabling encryption of all trafc to and from the product, and the password can now be set securely . 2. Enter a password and then re-enter it to conrm the spelling. 3. Click OK . The password has now been congured. The Live View P age The [...]

AXIS Q7401 Video Encoder Access the Product To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Cong . 2. Under Action Buttons , select Show manual trigger button . AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media Control (AMC) on p[...]

AXIS Q7401 Video Encoder Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer . Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a specic area. Click in t[...]

AXIS Q7401 Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream pro?[...]

AXIS Q7401 Video Encoder Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control P [...]

AXIS Q7401 Video Encoder Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The Live View page [...]

AXIS Q7401 Video Encoder Set Up the Pr oduct Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all setting[...]

AXIS Q7401 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 20 . • Camera settings. See page 20 . • Overlay image. See page 2 1 . • Privacy mask. See page 23 . ?[...]

AXIS Q7401 Video Encoder Video and Audio The pixel counter can be accessed from: • Video & Audio > Video Stream . Under Preview , click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height elds and click A[...]

AXIS Q7401 Video Encoder Video and Audio The current bit rate can be set to appear as text overlay . Under Overlay Settings , select Include text and enter the modier #b in the eld. To apply the settings, click Save . MJPEG Sometimes the image size is large due to low light or complex scenery . Adjusting the maximum frame size helps to contro[...]

AXIS Q7401 Video Encoder Video and Audio • For each video input 75 Ohm video termination can be disabled by setting the 75 Ohm termination switch to OFF . These terminations are enabled on factory default. In cases where the product is to be connected in parallel with other equipment, for optimum video quality , it is recommended that termination[...]

AXIS Q7401 Video Encoder Video and Audio - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: To make white transparent, enter #FFFFFF . For more examples of hexadecimal values, see the online help . - To scale the image automatically , select Scale with resolution [...]

AXIS Q7401 Video Encoder Video and Audio Privacy Mask A privacy mask is a user-dened area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color and are applied on the video stream. Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List[...]

AXIS Q7401 Video Encoder Video and Audio Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low , choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal level in dB relative to the full-scale input level. •[...]

AXIS Q7401 Video Encoder Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 20 . • Default Viewer for Browser . See page 25 . • Viewer Settings. See page 26 [...]

AXIS Q7401 Video Encoder Configure the Live View Page Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher . • JRE (J2SE) 5.0 or higher . Wind[...]

AXIS Q7401 Video Encoder Configure the Live View Page - Pulse activates the output for a dened period of time. The pulse time can be set from 1/1 00 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > P orts & Devices > I/O P orts and se[...]

AXIS Q7401 Video Encoder PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Install PTZ Driver on page 30 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and[...]

AXIS Q7401 Video Encoder PTZ (Pan T ilt Zoom) 1. Go to PTZ > Guard T our and click Add . 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the Move Speed . 6. Specify the View Time in seconds or minutes. 7. Specify the View Order or select the Random view or[...]

AXIS Q7401 Video Encoder PTZ (Pan T ilt Zoom) OSD Menu If the PTZ unit supports an internal conguration menu, this can be accessed using the On-Screen Display (OSD). Congure the analog camera by opening and navigating through its internal menu in this display . Install PTZ Driver This Axis product supports several PTZ devices. Please see www [...]

AXIS Q7401 Video Encoder Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera T ampering . 2. Set the [...]

AXIS Q7401 Video Encoder Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Motion Detection W[...]

AXIS Q7401 Video Encoder Detectors Medium level (50%) A large difference in luminance is required to trigger motion detection. Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a[...]

AXIS Q7401 Video Encoder Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads[...]

AXIS Q7401 Video Encoder Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 35[...]

AXIS Q7401 Video Encoder Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rule. Con[...]

AXIS Q7401 Video Encoder Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 34 . • Detectors - Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 33 . -[...]

AXIS Q7401 Video Encoder Events Actions Available actions include: • Output P ort – Activate an I/O port to control an external device. • Overlay T ext – Display an overlay text. See Use Overlay Text in an Action Rule on page 22 . • Play Audio Clip – See Audio Clips on page 24 . • PTZ Control - Preset P osition – Go to a preset posi[...]

AXIS Q7401 Video Encoder Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperT ext Transfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate. If there is a proxy between the Axis product and[...]

AXIS Q7401 Video Encoder Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour . To set up a recurrence: 1. Go to Events > Recurrences and[...]

AXIS Q7401 Video Encoder Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 4 1 . • To set up action rules, see page 36 . • To access recordings, see Recording List on page 4 1 . • To congure camera controlled storage, see Stor[...]

AXIS Q7401 Video Encoder Recordings 5. Click Save to save and start the recording. 42[...]

AXIS Q7401 Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. Select [...]

AXIS Q7401 Video Encoder System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may acce[...]

AXIS Q7401 Video Encoder System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired proto[...]

AXIS Q7401 Video Encoder System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained. To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certi[...]

AXIS Q7401 Video Encoder System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automati[...]

AXIS Q7401 Video Encoder System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power . 5. Cl[...]

AXIS Q7401 Video Encoder System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.mycompany.com [...]

AXIS Q7401 Video Encoder System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NA T router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a software such as a ?[...]

AXIS Q7401 Video Encoder System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. To enable and congure SNMP in the Axis product, go to the System Options > Network [...]

AXIS Q7401 Video Encoder System Options Storage SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www .axis.com Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card wit[...]

AXIS Q7401 Video Encoder System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system. 5. Click OK to start formatting the card. Network Share Network share allows you to add network storage su[...]

AXIS Q7401 Video Encoder System Options Select the desired P ort Type from the drop-down list. For more information on Serial P ort Settings and Daisy Chain P ort Settings see the online help . P ort Status The list on the System Options > P orts & Devices > Port Status page shows the status of the product’s input and output ports. Main[...]

AXIS Q7401 Video Encoder System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query . System Log - Provides information about system events. Access Log - List[...]

AXIS Q7401 Video Encoder System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values. Note The installation and management software tools are available on the CD supplied with the product a[...]

AXIS Q7401 Video Encoder Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The curren[...]

AXIS Q7401 Video Encoder Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. T o recover the product, follow the steps below . The serial number is found on the product’s label. 1. I[...]

AXIS Q7401 Video Encoder Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number , or by the DNS name (if t[...]

AXIS Q7401 Video Encoder Troubleshooting Lower frame rate than expected See P erformance Considerations on page 65 . Reduce the number of applications running on the client computer . Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control P anel (H.264 tag) t[...]

AXIS Q7401 Video Encoder Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NO NO NO TICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card. 6 1[...]

AXIS Q7401 Video Encoder T echnical Specifications T echnical Specifications Function/group Item Specications Model AXIS Q7401 Video Encoder P an/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www .axis.com) 1 00 presets/camera, guard tour , PTZ control queue Supports Windows compatible joysticks Video [...]

AXIS Q7401 Video Encoder T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications available at www .axis.com Includes the ONVIF Prole S; specication at www .onvif.org Support for AXIS Video Hosting System (AVHS) with One-Click[...]

AXIS Q7401 Video Encoder T echnical Specifications Connectors I/O Connector 6–pin terminal block for: • Auxiliary power (DC output) • Digital Input • Digital Output • 0 V DC (-) 1 2 3 4 5 6 Function Pin Notes Specications 0 V DC (-) 1 0 V DC DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power[...]

AXIS Q7401 Video Encoder T echnical Specifications Audio Connector 3.5 mm audio connectors (stereo) 1 2 3 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Ground Audio Output Line out (mono) Ground RS-485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface. The serial port can be congured to support: • T wo-wire RS485[...]

AXIS Q7401 Video Encoder T echnical Specifications • Running multiple ACAP Applications simultaneously may affect performance. • If the product includes several camera units, running applications on multiple cameras may affect the frame rate. 66[...]

User Manual V er . M2.4 AXIS Q7401 Video Encoder Date: January 20 15 © Axis Communications AB, 20 15 P art No. 6 1876[...]