Axis Communications Q7411 manual

AXIS Q74 1 1 Video Encoder User Manual[...]

About this document This manual is intended for administrators and users of AXIS Q74 1 1 Video Encoder , and is applicable to rmware 5.80 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems [...]

Safety This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulll the requirements for Safety Extra Low Voltage ([...]

AXIS Q7411 Video Encoder T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q7411 Video Encoder T able of Contents Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q7411 Video Encoder Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury . CAUTION Indicates a hazardous situation which, if not avoided, [...]

AXIS Q7411 Video Encoder Hardware Overview Hardware Overview 2 1 3 4 5 6 7 8 9 1 0 1 1 12 1 MicroSD memory card slot 2 I/O connector 3 RS485/422 connector 4 Control button 5 P ower connector 6 Network connector 7 Video input 8 Audio input 9 Audio output 1 0 P ower LED 1 1 Status LED 12 Network LED Connectors and Buttons For technical specication[...]

AXIS Q7411 Video Encoder Hardware Overview • Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will show as active (shown under System Options > P orts & Device[...]

AXIS Q7411 Video Encoder Hardware Overview Status LED Indication Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Red Flashes red for rmware upgrade failure. Network LED Indication Green Steady for connection to a 1 00 Mbit/s network. Flashes for network activity . Amber Steady for connection to a[...]

AXIS Q7411 Video Encoder Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® • Chrome TM or Firefox ® with other op[...]

AXIS Q7411 Video Encoder Access the Product For Technical notes on this and other topics, visit the Axis Support web at www .axis.com/techsup Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is acc[...]

AXIS Q7411 Video Encoder Access the Product Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Cong > Action Buttons . The Audio clip drop-down list allows you to play an audio clip from the Live View pag[...]

AXIS Q7411 Video Encoder Access the Product Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode , the Microphone and T alk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to [...]

AXIS Q7411 Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream pro?[...]

AXIS Q7411 Video Encoder Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control P [...]

AXIS Q7411 Video Encoder Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The Live View page[...]

AXIS Q7411 Video Encoder Set Up the Pr oduct Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have restricted access to [...]

AXIS Q7411 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 . • ONVIF Media Proles. See page 20 . • Camera settings. See page 20 . • Overlay image. See pag[...]

AXIS Q7411 Video Encoder Video and Audio • Maximum frame rate . T o avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible under the current conditions. • Overlay setti[...]

AXIS Q7411 Video Encoder Video and Audio • When setting up continuous recording. See Continuous Recording on page 45 . • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purp[...]

AXIS Q7411 Video Encoder Video and Audio Overlay Overlays are used to provide extra information, such as forensic video analysis or during product installation and conguration. Overlays are superimposed over the video stream. An overlay text can display the current date and time, or a text string. When using a text string, modiers can be used[...]

AXIS Q7411 Video Encoder Video and Audio - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: T o make white transparent, enter FFFFFF . For more examples of hexadecimal values, see the online help . - To scale the image automatically , select Scale with resolution [...]

AXIS Q7411 Video Encoder Video and Audio The Privacy Mask List ( Video & Audio > Privacy Mask ) shows all the masks that are currently congured in the Axis product and indicates if they are enabled. Y ou can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name. For more information, see th[...]

AXIS Q7411 Video Encoder Video and Audio • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority , AAC is the recommended codec to use. An AAC license is included in the Axis product. • G7 1 1 is an unlicensed standard codec that[...]

AXIS Q7411 Video Encoder Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser . See page 25 . • Viewer Settings. See page 25 [...]

AXIS Q7411 Video Encoder Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or [...]

AXIS Q7411 Video Encoder PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position Access the Preset P ositions Preset positions can be accessed i[...]

AXIS Q7411 Video Encoder PTZ (Pan T ilt Zoom) 4. Select an available preset position and click Apply . 5. Specify the Move Speed . 6. Specify the View Time in seconds or minutes. 7. Specify the View Order or select the Random view order option. 8. Click Save . To modify or remove guard tours, go to PTZ > Guard Tour , select the guard tour in the[...]

AXIS Q7411 Video Encoder PTZ (Pan T ilt Zoom) Advanced Device Settings The Device Settings window displays driver specic settings. The appearance of this window can vary depending on the driver installed. Options that can be congured include: • Driver Specic Settings for Video Source • Mechanical Limits for Moving Video Source • Ligh[...]

AXIS Q7411 Video Encoder PTZ (Pan T ilt Zoom) 4. Guard Tour — A guard tour (see page 27 ) has PTZ control for an indenite period of time. It may be overridden by an operator , event or administrator . The guard tour will resume when higher priority groups leave the queue. 5. Viewer — Multiple viewers must wait for their turn. The viewer has [...]

AXIS Q7411 Video Encoder Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering detection: 1. Go to Detectors > Camera Tamperi[...]

AXIS Q7411 Video Encoder Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www .axis.com/applications Note • The application AXIS Video Mo[...]

AXIS Q7411 Video Encoder Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 33[...]

AXIS Q7411 Video Encoder AXIS Video Motion Detection AXIS Video Motion Detection AXIS Video Motion Detection is an application that detects moving objects in the camera’s eld of view . When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software, to, for example, r[...]

AXIS Q7411 Video Encoder AXIS Video Motion Detection It is recommended to only enable visual conrmation for one channel at a time. Make sure to disable visual conrmation before starting conguring another channel. Clicking Save will save changes on all channels. Include Area The include area is the area in which moving objects will be detec[...]

AXIS Q7411 Video Encoder AXIS Video Motion Detection Note To use visual conrmation, Internet Explorer and AXIS Media Control (AMC) must be used. When visual conrmation is enabled, all moving objects found by the application will be encircled and followed by polygons. A red polygon indicates that the object is found and is detected as a moving[...]

AXIS Q7411 Video Encoder AXIS Video Motion Detection 4. Click Save to apply the lter . 5. Use visual conrmation to verify the settings. 6. If the result is not satisfactory , increase the lter size in small steps. The lter size can also be set by entering a value between 1 0 and 50 in the eld. The value corresponds to the distance fr[...]

AXIS Q7411 Video Encoder AXIS Video Motion Detection Using the Application in an Action Rule The following example shows how to congure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis product’s webpages and [...]

AXIS Q7411 Video Encoder Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rule. Con[...]

AXIS Q7411 Video Encoder Events Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 32 . - VMD3 – Trigger the rule when AXIS Video Motion Detection detects a moving object. See AXIS Video Motion Detection . • Detectors - Audio Detection –[...]

AXIS Q7411 Video Encoder Events - Recurrence – T rigger the rule periodically . See Set Up Recurrences on page 43 . This can for example be used to upload an image every 5 minutes. - Use Schedule – T rigger the rule according to the selected schedule. See Create Schedules on page 43 . Actions Available actions include: • Output P ort – Acti[...]

AXIS Q7411 Video Encoder Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. FTP Send Images Send Video Clip SFTP Send Images Send Video Clip Encrypted le transfer using SSH File T ransport Protocol (SFTP). SFTP is a more secure method than FTP but ?[...]

AXIS Q7411 Video Encoder Events 5. Enter the user ID and password for the email account. 6. Click T est to send a test email. To set up an email recipient using for example a corporate email server , follow the instructions above but select User dened as Provider . Enter the email address to appear as sender in the From eld. Select Advanced s[...]

AXIS Q7411 Video Encoder Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 45 . • To set up action rules, see page 39 . • To access recordings, see Find Recordings on page 44 . • To play recordings, see Play Recording on page 44 [...]

AXIS Q7411 Video Encoder Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. T o reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 44 . 3. Select the recording and click Play . The recording will be[...]

AXIS Q7411 Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. Select [...]

AXIS Q7411 Video Encoder System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may acce[...]

AXIS Q7411 Video Encoder System Options HTTPS HTTPS (HyperT ext Transfer Protocol over Secure Socket Layer , or HTTP over SSL) is a web protocol providing encrypted browsing. HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by HTTPS is considered adequate for most commercia[...]

AXIS Q7411 Video Encoder System Options Certicates Certicates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network protection via IEEE 80 2.1X and secure upload of images and notication messages for example via email. Two types of certicates can be used with the Axis product[...]

AXIS Q7411 Video Encoder System Options • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically . • Synchronize with NTP Server – Obtains date and time from an NTP server . With this option, date and time settings are update[...]

AXIS Q7411 Video Encoder System Options 1. Acquire a free static IP address on the same network segment as the computer . 2. Locate the serial number (S/N) on the product label. 3. Open a command prompt and enter the following commands: Linux/Unix syntax arp -s <IP address> <serial number> temp ping -s 408 <IP address> Linux/Unix [...]

AXIS Q7411 Video Encoder System Options To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > T CP/IP > Basic . Under Services , click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS ser[...]

AXIS Q7411 Video Encoder System Options HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > T CP/IP > Advanced . In addition to the default setting, which is 443, any port in the range 1 024–65535 can be used. To enable HTTPS, go to System Options > Security > HTTPS . For more information, [...]

AXIS Q7411 Video Encoder System Options SOCKS SOCKS is a networking proxy protocol. The Axis product can be congured to use a SOCKS server to reach networks on the other side of a rewall or proxy server . This functionality is useful if the Axis product is located on a local network behind a rewall, and notications, uploads, alarms, etc[...]

AXIS Q7411 Video Encoder System Options Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 60 . UPnP TM The Axis product includes support for UPnP TM . UPnP TM is enabled by default and the product is automatically detected by oper[...]

AXIS Q7411 Video Encoder System Options Mount and Unmount SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card h[...]

AXIS Q7411 Video Encoder System Options Note If autoformat is enabled, the card will be formatted and mounted automatically when encryption is enabled. The format and mount steps below should then be skipped. To encrypt the SD card content: 1. Open the Axis product’s webpages and go to Setup > System Options > Storage . 2. Click SD Card to [...]

AXIS Q7411 Video Encoder System Options P orts & Devices I/O P orts The Axis product provides four congurable input and output ports for connection of external devices. For information about how to connect external devices, see Connectors on page 67 . To congure the I/O ports, go to System Options > P orts & Devices > I/O P orts[...]

AXIS Q7411 Video Encoder System Options Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 60 . To identify the product or test the Status L[...]

AXIS Q7411 Video Encoder System Options To open the Script Editor , go to System Options > Advanced > Scripting . If a script causes problems, reset the product to its factory default settings, see page 60 . For more information, see www .axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis produc[...]

AXIS Q7411 Video Encoder Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The curren[...]

AXIS Q7411 Video Encoder Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installa[...]

AXIS Q7411 Video Encoder Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client Check tha[...]

AXIS Q7411 Video Encoder Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support . Check that the correct Audio Input source is selected under[...]

AXIS Q7411 Video Encoder T echnical Specifications T echnical Specifications Function/group Item Specications Model AXIS Q74 1 1 Video Encoder P an/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www .axis.com ) Compatible with Coaxitron® by P elco 1 00 presets/camera, guard tour , PTZ control queue Sup[...]

AXIS Q7411 Video Encoder T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specications at www .axis.com AXIS Video Hosting System (A VHS) with One-Click Connection ONVIF Prole S, specication at www .onv[...]

AXIS Q7411 Video Encoder T echnical Specifications Function/group Item Specications Optional accessories AXIS T8006 PS12 (enables operation at 60 °C) Video management software AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’ Application Development P artners available on www .axis.com/techsup/software Language[...]

AXIS Q7411 Video Encoder T echnical Specifications 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Ground Audio Output Line out (mono) Ground RS485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface. The serial port can be congured to support: • T wo-wire RS485 half duplex • Four-wire RS485 full duplex • T wo-wi[...]

AXIS Q7411 Video Encoder T echnical Specifications P erformance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reac[...]

User Manual V er . M2.6 AXIS Q74 1 1 Video Encoder Date: July 20 15 © Axis Communications AB, 2012 - 20 15 P art No. 14862 18[...]