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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Axis 221 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Axis 221, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Axis service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Axis 221.
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Table of contents for the manual
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Page 1
AXIS 221 Network Camera User’s Manual[...]
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AXIS COMMUNICATIONS <Product Name> Qui ck User’s Guide About th i s D oc um ent This manual is in tended for admin istrators and users of th e AXIS 221 Network Camera, and is applicable for software release 4.15. It includes instructions for using and managing the AXIS 221 on your network. Previous experience of networking will be of use wh[...]
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3 AXIS 221 Contents Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Accessing the Camera . . . . . . . . . . . . . . .[...]
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4 AXIS 221 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 8 The I/O Units Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3 Power . . . . . . . . . . . . . . . . . . . . . [...]
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5 AXIS 221 - Product Features Product Features The AXIS 221 is part of the la test generation of fully feat ured Axis Network Cameras, based on the AXIS ARTPEC-2 compression chip. The AXIS 221 features a DC-Iris and supports Power over Ethernet. The AXIS 221 has a metal casing an d an infrared (IR) filter so it can operate day and night. The video [...]
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6 AXIS 221 - Product Featu res The AXIS 221 can be powered from the netw ork cabling and supports Power over Ethernet (PoE) network transformers conforming to IEEE 802.3af. Overview Power Adap tor Con n ector - For connection of the PS-K power adapter (included). I/O Connector - The I/O terminal connector provides the physical interface to one soli[...]
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7 AXIS 221 - Product Features Network Connector - The camera connects to the netw ork via a standard RJ-45 connector. Supporting NWAY, the camera detects th e speed of the local network segment (10BaseT/100BaseTX Ethernet). This socket ca n also be used to power the AXIS 221 via PoE (Power over Ether net ). The camera can al so negot iat e the corr[...]
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8 AXIS 221 - Accessing the Camera Accessing the Camera Follow the instructions in the AXIS 221 Installation Guide to install the camera. The camera can be accessed with most stan dard operating systems and browsers. The recommended browser is Internet Explorer with Windows, and Mozilla with other operating systems. See also the Technical Specificat[...]
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9 AXIS 221 - Accessing the Camera Setting the Password 1. When accessing a camera for the first time, the ‘ Configure Root P assword ’ dialog will be displayed on the screen. 2. Enter a password and th en re-enter it, to confirm the spelling. Click OK . 3. The ‘ Enter Network P assword’ dialog will appear . Enter the User name: root Note: T[...]
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10 AXIS 221 - Accessing the Camera The Live View Page Depending on whether or not the Live View page has be en customized, the butt ons described below may or may not be visible. From the Video Format list, select the requir ed video stream format. Note that Multicast has to be enabled if MPEG-4 is selected. This is configured under Setup > Syst[...]
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11 AXIS 221 - Accessing the Camera Click the View Full Screen button to make the video image fill the entire screen area. No other windows will be visible. Press Esc (Escape) on the computer keyboard to exit full screen.[...]
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12 AXIS 221 - Configuration Configuration This section describes how to configure the camera, and is intended for product Administrators, who have unrestri cted ac ce ss to all the Setup tools, and Operators , who have access to the settings for Video & Im age, Audio, Live View Config and Event Configuration. The camera is configured under Setu[...]
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13 AXIS 221 - Configuration Overview of the Setup tools Basic Configuration The links under Basic Configur ation are shortcuts providing a convenient way of making the basic settings the first ti me the unit is configured. Video & Image (Administrator/Operator) Live View Config (Administrator/Operator) Event Configuration (Administrator/Operato[...]
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14 AXIS 221 - Configuration System Options (Administrators only) Motion Detection Set up areas in the video image where an alarm is acti vated whenever movement occurs there. Each motion detection window can be move d, re-sized, or disabled at any time. The behavior for each window is defined by adjusting the Object size, History, and Sensitivity p[...]
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15 AXIS 221 - Configuration Video and Image The following descriptions offer examples of the features available in the AXIS 221. For details of each setting, please refer to the online help availa ble from the setup tools. Click to access the online help. Image Settings Use the Image Appear an ce settings to change the image as required. The config[...]
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16 AXIS 221 - Configuration Video Stream Define the maximum video stream time per session in seconds, minutes or hours. When the set time has exp ired, a new stream can be started by refreshing the page in the Web browser. For unlimited video stream time, set this value to 0. This setting is only applicable to Motion JPEG. The frame rate allowed to[...]
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17 AXIS 221 - Configuration Overla y ima g e/ privac y mask requirements: There are a number of limitations when using overlay images and priv acy masks, such as the size and positioning of images/masks. Pl e ase refer to the online help for more information . Advanced Settings These web pages include different sett ings for fine-tunin g the video [...]
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18 AXIS 221 - Configuration MPEG-4 Settings The MPEG-4 standard provides many different coding tools for various applications in different situations. Usually, subs ets are defined and used, as it is not reasonable to expect all MPEG-4 clients to support a ll of these tools. The viewing c lient must support the subset used for the video stream or t[...]
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19 AXIS 221 - Configuration AXIS Media Control The AXIS Media Control (AMC) is installed au tomatically the first time the camera is accessed from a browser. The AMC control pane l can be opened by right-clicking on the video image in the Live View web page. The AMC control panel can be used to configure various video and audio settings, such as pu[...]
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20 AXIS 221 - Live View Config Live View Config The features on the camera Live View page can be customized to suit your requirements, or you can upload and use your own custom we b page. This is done by the administrator from Setup > Live Vi ew Config > Layout . Custom Settings To use your own custom web page, click the radio button Use cust[...]
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21 AXIS 221 - Live View Config 2. Enter the path to the file, e.g. a file located on your computer or click the Browse button. 3. Select the user level for the uploaded f ile. Setting the user ac cess level means that you have complete control over which pages can be viewed by which users. 4. When the path is shown correctly in th e te xt field, cl[...]
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22 AXIS 221 - Live View Config User-defined Links Enter a descriptive name and ente r the URL in the provided field. Examp le 1. Check Show Custom Link 1 2. Enter a descriptive name, e.g. My W ebsite 3. Check the radio button for web link . 4. Enter the web link: e.g. http://www .example.com 5. Click Save . This link will then be show n on the Live[...]
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23 AXIS 221 - Live View Config Output Buttons These buttons can then be used to manually ac tivate the output from the Live View page, e.g. to switch a light on and off. There ar e 2 options for how the output is activated: • The Pulse button activates th e output for a defined period • A ctive/Inactive displays 2 buttons, one for each action ([...]
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24 AXIS 221 - Live View Config External Vi deo The camera can also display video images fr om other Axis network cameras and video servers. These are known as External Video sources. Each external video source is available from the drop-down lis t on the Live View page. Click the Add button to open the External Video Sour ce Setup dialog, which is [...]
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25 AXIS 210/211/211A - Event Confi guration Event Configuration An event in the camera is when an Event Type is activated and causes certain actions to be performed. The event type is the set of pa rameters (or conditions) that specifies how and when which actions will be pe rformed. A common event type is when the camera uploads images when an ala[...]
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26 AXIS 210/211/211A - Event Configura tion Configuring Event Types An Event Type describes how and when the came ra will perform certain actions. Example: If somebody passes in front of the camera, and an event that uses motion detection has been con - figured to act on this, the camera can e.g. record and save images to an FTP server, and/or send[...]
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27 AXIS 210/211/211A - Event Confi guration Pre-trigger and Post-trigger buffers This function is very useful when checki ng to see what happened immediately before and/or after a trigger, e.g. 30 seconds before and/or afte r a door was opened. Check the Upload images checkbox un der Event Types > Add Trigge red... > Triggered by.. . to expan[...]
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28 AXIS 210/211/211A - Event Configura tion Motion Detection The motion detection feat ure is used to gene rate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured. • Included windows target specif ic area s within the whole video image • Ex cluded windows define areas [...]
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29 AXIS 210/211/211A - Event Confi guration 7. Click Save . Please see the online help for descriptions of each available option. Examples: • Avoid triggering on small objects in the video image by setting the object size level to high. • To trigger motion detection as long as ther e is activity in the area, selec t a high history level. • To[...]
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30 AXIS 221 - System Options System Options Security User access control is enabled by defa ult. An administrator can se t up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means th at anybody may access the Live Vi ew page, as described below: Users - the user list displays the aut[...]
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31 AXIS 221 - System Options HTTPS The AXIS 221 supports encrypted browsing using HTTPS. A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click the Create self-signed Certificate button to install a self-signed certificate. Although self-sig ned certificates are free and offer some protection[...]
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32 AXIS 221 - System Options Network - Basic TCP/IP Settings IP Address Configuration The camera’s IP address can be set automatically via DHCP, or a fixed IP address can be set manually. A host name can be used and there are options for setting up notification of changes in the IP address. DHCP is enabled by default. Note: DHCP is a protocol for[...]
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33 AXIS 221 - System Options Host Name Configuration The camera can be acc es sed us ing a host name instead of an IP address. The host name is usually the same as the assigned DNS Name. It is always the first part of a Fully Qualified Domain Name and is always one word, with no period. For example, myserver is the host name in the Fully Qualified [...]
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34 AXIS 221 - System Options Network - SOCKS SOCKS is a network proxy protocol. The camera can be configure d to us e a SOCKS ser ver to reach networks on th e oth er side of a firewall/proxy server. This functionality is useful if the camera is located on a local network be hind a firewall, but notifications, uploads, alarms, etc., need to be sent[...]
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35 AXIS 221 - System Options Ports & Devices I/O Ports The two alarm inputs and one output on the AXIS 221 can be connected to various external devices, e.g. door sensors and alar m bells. The name given to the ports can be changed and state of the I/O ports can be set to Open circuit or Closed circuit . The pinout, interface support and the co[...]
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36 AXIS 221 - System Options Backup - To take a backup of all of the paramete rs, and any user-defined scripts , click the Backup button. If ne cessary, it is then possible to return to the previous settings if the settings are changed and there is unexpected behavior. Restore - click the Browse button to locate the saved backup file (see above) an[...]
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37 AXIS 221 - System Options Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the Sy stem Options > Maintenance web page (as described in Maintenance, on page 35 ) or use the Rese t button at the rear of the camera (see the illustration on page 6 ) as described below: Using the Reset B[...]
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38 AXIS 221 - Troubleshooting Troubleshooting Checking the Firmware One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. Th e latest version may contain a correction that fixes your particular problem. The current firmware version in your camera can be seen on the page Setup > Basi[...]
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39 AXIS 221 - Troubleshooting Emergency Recovery Procedure If power or the network connect ion to the came ra is lost during the upgrad e, the process will fail and the unit will become un responsive . A flashing red Status LED indicates a failed upgrade. To recover the unit, fo llow the steps below. The serial number is found on the label attached[...]
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40 AXIS 221 - Troubleshooting Symptoms, Possi ble Causes and Remedial Actions Problems setti ng the IP ad dress When using ARP/Ping . Try the installation again. The IP address must be se t within t wo minu tes after pow er has been applied to the camera. Ensure the Ping length is set to 408. The camera is loca ted on a different subnet. If the IP [...]
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41 AXIS 221 - Troubleshooting Wrong multicast address. Check with your network administ rator what addresses are allowed. Minimum client requiremen ts not ful - filled. Check the client computer specifications, see the Installation Guide. Wrong network interface on client. Check that correct network interface is selected in the AMC control panel ap[...]
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42 AXIS 221 - Troubleshooting For additional assistance, please contact your reseller or see the suppor t pages on the Axis Website at www.axis.com/techsup Image loses focus oft en. Disable the DC-Iris lens in the settings for Video & Image > Advanced . Focus the camera following the instructions on page 9, and then enable the DC-Iris lens. [...]
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43 AXIS 221 - Th e I/O Unit s C o nn e ctors The I/O Units Connectors I/O Terminal Connector Pinout and Interface The 10-pin I/O terminal connector provides the interface to a solid state relay output, two digital photo-coupled inputs, RS -485, GND and auxiliary power. The terminal connector is used in applications for e.g. motion detection, event [...]
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44 AXIS 221 - The I/O Units Connectors Schematic Diagram - Terminal Connectors Example schematic diagram of the AXIS 221 Te rminal Block Connector - showing possible applications. Pin Function Description 1 Output A The external device output terminals (A and B) there is no distinction between + and -. The terminals use a photocoupler and are elect[...]
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45 AXIS 221 - Th e I/O Unit s C o nn e ctors Power Power can be supplied to the came ra through th e following meth ods: • the supplied power adaptor , PS-K, 9W . The center pin is positive (+). • P oE (P ower over Ethernet) with power classification, Class 2 via the network cable. This will automatically be det ected if available via the netwo[...]
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46 AXIS 221 - The I/O Units Connectors Schematic Diagram - Power Terminal Bl ock and Power Connect ors The D-Sub Connector The AXIS 221 provides one 9-pin D-sub connector, providing the physical interface for an RS-232 port, used for connecting accessory equipment. A diagram of the RS-232 connector, complete wi th pin assignment table, is shown bel[...]
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47 AXIS 221 - Replacing the Lens Replacing the Lens If the lens on the AXIS 221 needs to be replaced or if the camera is sold without a lens, a new lens can be fitted quickl y and easily. Since the AXIS 221 is designed with a CS-mount, the lens supplied with your product can b e replaced with any standard C or CS lens. Note: Although the lens suppl[...]
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48 AXIS 221 - Technical Specifications Technical Specifications Item Specification Image s ensor 1/3” Sony Wfine progressive scan RGB CCD Lens Pentax TS3V310ED, F1.0 varifocal 3.0 - 8.0 mm, DC-iris, horizontal viewing angle: 35º-93º, focus range: 0.3 m to infinity. Note that the AXIS 221 is also available w ithout a lens Lens Mount CS Minimum i[...]
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49 AXIS 221 - Technical Specifica tions Power 7-24 V DC, max 5.5 W (w ithout I/O) 10-24 V AC, max 7.5 VA (without I/O) Power over Ethernet (IEEE 802.af) with pow er c lassification according to Class 2 (3.84 to 6.49W) connection via RJ-45 netw ork cable Operating conditi ons 5 - 50 ºC (41 – 122 ºF), humidity 20 - 80% RH Temperature warning Warn[...]
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50 AXIS 221 - Technical Specifications Approvals EMC: EN55024:1998 + A1 + A2 EN61000-6-1:2001 EN61000-6-2:2001 EN55022: 1998 + A1 Class B EN61000-3-2:2000 EN61000-3-3:1995 + A1 FCC Part 15 Subpart B Class B by compliance with EN55022:1998 Class B VCCI:2003 Class B ITE C-tick AS/NZS 3548 Canadian ICES-003 B by compliance with EN55022:1998 Class B Ap[...]
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AXIS COMMUNICATIONS <Product Name> Qui ck User’s Guide 51 Glossary of Terms ActiveX - A control (or set of rules) used by a browser. ActiveX controls are often downloaded and installed automatically as required. ADPCM - Adaptive Differential Pulse Code Modulation. Predicts the analog signa l digitally and the difference i s coded. AMC - AXI[...]
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AXIS COMMUNICATIONS <Product Name> Qui ck User’s Guide 52 Pre/post alarm i mage - The images from immediately before and after an alarm. Privacy mask - An image or specified area used to block out certain parts of the video image. Protocol - A special set of rules governing how two entities will communicate. Protocols are found at many leve[...]
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53 AXIS 221 - Index Index A Action 25 Action Buttons 10, 22 Active/Inactive 10, 23 Administra tor 12 Administrators 30 Alarm 28, 43 AMC 8 AMC Viewer Toolbar 10 Auxiliary Power 43 AXIS Medi a Contro l 19 B Backup 36 Basic Configuration 13 Buffer Size 27 Buffers 27 C CGI links 22 Configuration 12 Connectors 46 D Date & Time 31 Default Viewer 23 D[...]
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54 AXIS 221 - Index Ports & Devices 35 Post-trigger Buffer 27 Power Connector 6 Pre-trigger Buffer 27 Pulse 10, 23 R Recovery 39 Referrals 30 Reset Button 7 Restart 35 Restore 35, 36 RS-232 serial inte rf ace 46 S Scheduled Event 25, 27 Security 30 Sequence Mode 10, 24 Server Time 31 Services 32 Setup Tools 13 Snapshot button 10 Support 36 Syst[...]