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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Axis M1034-W, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Axis M1034-W one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Axis M1034-W. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Axis M1034-W should contain:
- informations concerning technical data of Axis M1034-W
- name of the manufacturer and a year of construction of the Axis M1034-W item
- rules of operation, control and maintenance of the Axis M1034-W item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Axis M1034-W alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Axis M1034-W, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Axis service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Axis M1034-W.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Axis M1034-W item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
USER MANUAL AXIS M1034-W Network Camera[...]
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About this document This manual is intended for administ rators and users of AXIS M1034-W Network Camera, and is applicable to fi rmw are 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowle dge of UNIX or Linux-based syste[...]
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Brazil Este produto está homologado pela ANATEL, de acordo com os procedimentos regulamentados pela Resolução 242/2000 e atende aos requisitos técnicos aplicados. Este equipamento opera em caráter secund ário , isto é, não t em d ireito a proteção c ontra interferência prej udi cial, m esm o d e estações do mesmo tipo, e não pod e cau[...]
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AXIS M1 034-W Netw ork Camer a T able o f Contents H a r d w a r e O v e r v i e w ....... ................... ................ 6 C o n n e c t o r s ............. .......... ............ ............. .... 6 L E D I n d i c a t o r s ... .......... ............. ............ .......... .. 7 A c c e s s i n g t h e P r o d u c t .... ..............[...]
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AXIS M1 034-W Netw ork Camer a T able o f Contents P e r f o r m a n c eC o n s i d e r a t i o n s ..... ............ .......... ............ 6 0 5[...]
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AXIS M1 034-W Netw ork Camer a H a rd w a re O v e r vi ew Hardware Overview 1 2 8 9 12 11 10 13 14 15 16 17 4 5 6 7 2 1 3 1 Status LED indicator 2 Focus ring 3 Lens 4 Microphone 5 Speaker 6 PIR sensor 7 Light (w h ite illumination LED) 8 Network co nnector (RJ-45) 9 Power connector 10 Lock ring 11 I/O terminal connector 12 Control b utton 13 WLAN [...]
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Page 7
AXIS M1 034-W Netw ork Camer a H a rd w a re O v e r vi ew NOTICE Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or req uired. A ny networ k c ab les that are routed in outdoor environments or similar shall be shielded (STP) and intended f[...]
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Page 8
AXIS M1 034-W Netw ork Camer a H a rd w a re O v e r vi ew Note • The N etwork LED can be con fi gured to be unlit during normal operation. To con fi gure, go to Setup > System Options > Ports & Devices > LED . See the online help for more i n forma tion. • The Status LED c an be con fi gured to be unlit during normal operation.[...]
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Page 9
AXIS M1 034-W Netw ork Camer a A ccessing the P r oduct Accessing the Product To install the Axis product, refer to the Installa tion Guide supplied with the pro duct. The product can be used with most operating systems and browsers . The recommended browsers are Internet Explorer with Windows, Safari w ith Macintosh and Firefox w ith other operati[...]
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Page 10
AXIS M1 034-W Network Camer a A ccessing the P r oduct Access from the I nternet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to t he product. To do this, enable the NAT-traversal feature, w h ich will [...]
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Page 11
AXIS M1 034-W Network Camer a A ccessing the P r oduct Select the power line freq uency (50 Hz or 60 Hz) used at the locat ion o f the Axis product. Selecting the wrong frequency may cause image fl i c k e ri ft h ep r o d u c ti su s e di n fl uorescent light environments. When using 50 H z, the max imum fram e rate is limited to 25 fps. Note Po[...]
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Page 12
AXIS M1 034-W Network Camer a A ccessing the P r oduct Manual Trigger The Manual Trigger is used to trigger an action rule from the L ive View page. The manual trigger can for example be used to validate actions during product installation and con fi guration. To con fi gure the m anua l trigger: 1. Go to Setup > Events . 2. Click Add to add a[...]
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Page 13
AXIS M1 034-W Network Camer a A ccessing the P r oduct Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be con fi gured from the A udio tab in the AMC Con trol panel: • Push-To-Talk m ode: Click and hold the butto[...]
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Page 14
AXIS M1 034-W Network Camer a Media Streams Media Streams The Axis product provides several audio and video stream form ats. Your requirem ents and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motio n JPEG v ideo streams, audio s treams and to the list of available st[...]
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AXIS M1 034-W Network Camer a Media Streams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various video and audio settings. Pl ease see the AXIS Media Control User’s Manual for more information. The AM C Co ntrol Pane l is automatically instal led on fi rst us e, after whi ch it can be con fi gured. Open the AMC Control Panel[...]
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AXIS M1 034-W Network Camer a Media Streams Note • <ip>= IP addess • The Axis product supports QuickTim e 6.5.1 and later. • QuickTime ad ds latency to the video stream. • It may be possible to u se other players to view the H.264 stream using the paths a bove, although Axis does not guarantee this. Accessing Audio Streams The Live Vi[...]
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Page 17
AXIS M1 034-W Network Camer a Settin g Up the P r oduct Setting Up the Product The A xis p roduct can be con fi gured by users with administrator or operator r ig hts. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have [...]
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Page 18
AXIS M1 034-W Network Camer a Video and A udio Video and Audio The video and audio settings ca n be used to optimize video a nd a udio quality. You can con fi gure the following: • Video stream settings. See page 18 . •S t r e a m p r o fi les . See page 19 . • Camera settings. See page 20 . •V i e w a r e a . S e e page 20 . • Overlay [...]
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Page 19
AXIS M1 034-W Network Camer a Video and A udio • The Live View pa ge in Inter n et Explorer in Windo ws. Right-click i n the imag e and s elect Pixel counter .U s e t h e m o u s e to move and resize the rectangle. Image The default image settings can be con fi gured under Video & Audio > Video Stream .S e l e c t t h e Image tab. The fol[...]
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Page 20
AXIS M1 034-W Network Camer a Video and A udio Four pre-programmed stream pro fi les are available for quick set up. Each pre-programmed p ro fi le ha s a descriptive na me, indicating its purpose. If required, the pre-programmed stream pro fi les c an b e modi fi ed and ne w customi zed stream pro fi les can be created . To create a new pro ?[...]
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Page 21
AXIS M1 034-W Network Camer a Video and A udio 3. Use the mouse to move and resize the view area. 4. Select Enable PTZ to enable digital PTZ for the view area. 5. Click Save to save the settings. Note The PTZ functionality is useful during installa tion of the Axis product. Use a view area to crop out a speci fi cp a r to ft h e full vi ew. Overla[...]
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Page 22
AXIS M1 034-W Network Camer a Video and A udio 3. Click Save . For information about supported image formats, see the online help . Privacy Mask A privacy mask is an area of solid color that prohibits users f ro m viewing parts of the monitored area. Privacy masks canno t be bypassed via the VAPIX® Application Programming Interface (API). The Priv[...]
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Page 23
AXIS M1 034-W Network Camer a Video and A udio • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a p riori ty, AAC is the recomm ended codec to use. An AAC license is included in the Axis product. • G711 • G726 Sample rate - The num[...]
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Page 24
AXIS M1 034-W Network Camer a Live Vi e w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le. See page 19 . • Default Viewer for Browser. See page 24 . • Viewer Settings. See page[...]
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Page 25
AXIS M1 034-W Network Camer a Live Vi e w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). R eq uires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Windows[...]
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Page 26
AXIS M1 034-W Network Camer a Live Vi e w Con fi g Output Buttons External I/O d evices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live V ie w page: 1. Go to Setup > Live View Con fi g . 2. Under Output Buttons , select the type of control to use: - Pulse [...]
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Page 27
AXIS M1 034-W Network Camer a PTZ (P an Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is availabl e if digital PTZ (pan, tilt and zoo m) is enabled in the selected view area. For m ore inform ation on view areas, see View Area, on page 20 . Preset Positions A preset position is a prede fi ned view that can be used to quickly steer the camera to a sp[...]
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Page 28
AXIS M1 034-W Network Camer a PTZ (P an Tilt Zoom) 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available pre se t pos ition and cl ick Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To mo dify or remove guard tours, go [...]
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Page 29
AXIS M1 034-W Network Camer a Detector s Detectors Camera Tampering Camera Tamper ing can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To con fi gure tampering: 1. Go to Detectors > Camera Tampering . 2. S[...]
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Page 30
AXIS M1 034-W Network Camer a Detector s Note Using the motion detection feature may dec rease the product’s ove ral l performance. Set Up Motion Detection Windows To set up a motion dete cti on Include Window, follow these instructions: 1. Go to Detectors > Motion Detection . 2. Select the Con fi gure Included Windows option and cl ick New .[...]
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Page 31
AXIS M1 034-W Network Camer a Detector s Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only ver y bright objects on a dark background trigger motion detection. Recommended values 5–15% 60–90% 75–9[...]
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Page 32
AXIS M1 034-W Network Camer a Ev e n ts Events The Axis product can be con fi gured to p e rfo rm actions when di fferent events occur, for example, start a recording whe n motion is detected. The set of conditions that de fi nes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include [...]
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Page 33
AXIS M1 034-W Network Camer a Ev e n ts • Output Port — activate an I/O port to control an external device. • Play Audio Clip —s e e Audio Clips, on page 23 . • PTZ Control - Preset Position — go to a preset position. - Guard Tour — s tart a guard tour, see Guard Tour, on page 27 . • Record Video — record video to a selected stora[...]
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Page 34
AXIS M1 034-W Network Camer a Ev e n ts Recipients Recipients receive media fi les and noti fi cation message s . The following r ecipi ents are avail able : Recipient Use with action Email Send Images Send Noti fi cation FTP Send Images HTTP Send Images Send Noti fi cation Network Share Send Images TCP Send Noti fi cation Note A network share[...]
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Page 35
AXIS M1 034-W Network Camer a Ev e n ts 3. Click OK . To use the recurrence in a n Action Rule, fi rst select Tim e fr om the Trigger drop-down list in the A c tion Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove re currences, select the r ecurr ence in the Recurrences List an d c lick Modify or R[...]
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Page 36
AXIS M1 034-W Network Camer a Re c o rd i n g s Recordings T h eA x i sp r o d u c t c a nb ec o n fi gured to record video continuously or according to an action rule: • To start a continuous recording, see page 36 . • To set up a ction rules, see page 33 . • To access recordings, see Recording List, on page 36 . •T o c o n fi gure came [...]
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Page 37
AXIS M1 034-W Network Camer a Re c o rd i n g s Note If a new stream pro fi le is selected while a recording is ong oing, the reco rding w ill be stopped and saved in the recording list and a new recording with the new stream pro fi le will s t ar t. All previous continuous recordings will remain in the recording list until they are removed manua[...]
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Page 38
AXIS M1 034-W Network Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It i s also po ssible to allow anonymous viewer login, which means that anybody[...]
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Page 39
AXIS M1 034-W Network Camer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admissio n Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must auth enticate themselves. Th[...]
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Page 40
AXIS M1 034-W Network Camer a System Options A Server/Client certi fi cate can be self-signed or issued by a Certi fi cate Authority (CA). A s elf-sig ned certi fi cate offe rs lim ited protection and can be used before a CA-issued certi fi cate has been obtained. To install a self-signed certi fi cate: 1. Go to System Options > Security &g[...]
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Page 41
AXIS M1 034-W Network Camer a System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both vers ions can be enabled simultaneously, and at least one version must always be enabled. Network Interface Mode The network interfa ce to the AXIS pr oduct can be wired or wireless. Different settings can be used[...]
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Page 42
AXIS M1 034-W Network Camer a System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy ac cess to the product. For more information, see www.axiscam.ne t To register the Axis prod uct with A XIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic .U n d e r Se[...]
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Page 43
AXIS M1 034-W Network Camer a System Options HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > A dvanced . In addition to the default setting, which is 443, any port in the range 1024–65535 can be used. To enable HTTPS , go to System Options > Security > HTTPS . For more informat[...]
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Page 44
AXIS M1 034-W Network Camer a System Options Wireless Wireless Network Status To vie w a list of availa ble w ireless networks, go to System Options > Network > Wireless . The status of wireless networks list is the result of a netwo rk sca n an d provides the followi n g informatio n: • SSID is the name of a wireless network (or ad-hoc net[...]
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Page 45
AXIS M1 034-W Network Camer a System Options Select the network Security method. All settings must match the settings in the access point. The following security methods are supported, where WP A TM -/WPA2 TM -Enterprise is more secure than WPA-/WPA2-PSK, which in turn is more secure than WEP: • WPA-/WPA2–PSK. See page 45 . •W P A - / W P A -[...]
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Page 46
AXIS M1 034-W Network Camer a System Options For more information o n certi fi cates for wireless networks, see Certi fi cates, on page 47 . EAP-PEAP/MSCHAPv2 The authentication protocol EAP-PEAP/MSCHAPv2 (Extensible Authentication Proto col - Protected Extensible Authentication Protocol/Microsoft Challenge Handshake Authentication Protoc ol) all[...]
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Page 47
AXIS M1 034-W Network Camer a System Options 1. Select the network type being used by the access point, Master or Ad-Hoc . 2. Click Save . Certi fi cates Wireless network certi fi cates are used to authenticate devices on a wi re les s network. Wirele ss networks using the WPA TM -/WPA-Enterprise security metho d ar e pro tected by EAPOL (Extensi[...]
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Page 48
AXIS M1 034-W Network Camer a System Options SMTP (email) To send email messages from the Axis prod uct via SMTP (Simple Mai l Transfer Protocol), an SMTP m ail server must be set up. This is do ne under System Options > Network > SMTP (email) . Enter the host names o r IP addresses and port numbers for the primary and secondary mail servers [...]
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Page 49
AXIS M1 034-W Network Camer a System Options Select Always Multicast V ideo and/or Always Multicast Audio to start multicast streami ng without opening an RTSP sess ion. Bonjour The A xis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this p[...]
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Page 50
AXIS M1 034-W Network Camer a System Options • the boot protocol (DHCP or static) • the static IP addres s • the default router • the subn et mask •t h e s y s t e m t i m e • the IEEE 802.1X settings • the wireless settings Click Default to reset all settings, including the IP address, to the factory default values. This button shoul[...]
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Page 51
AXIS M1 034-W Network Camer a System Options Advanced Scripting Scripting allow s experi ence d users to customize and use their own scr ipts. NOTICE Improper use may cause unexpected behavio r a nd loss of contact with the Axis product. Axis strongly recomm ends that you do not use this function unless y ou understand the consequences. Axis Suppor[...]
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Page 52
AXIS M1 034-W Network Camer a T r oubleshootin g Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your fi rst actions when troubleshooting a problem should be to check the current fi rmware vers ion. The late st v er sion may contain a correction that fi xes your particular p[...]
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Page 53
AXIS M1 034-W Network Camer a T r oubleshootin g In Windows , type the following from a command/DOS prompt (t his may require that you run the command prompt as an administra tor): arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press [...]
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Page 54
AXIS M1 034-W Network Camer a T r oubleshootin g The IP address has been changed by DHCP If the product and the cl ient are on the same ne tw ork, run AXIS IP Utility to locate the pro duct. Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address[...]
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Page 55
AXIS M1 034-W Network Camer a T r oubleshootin g Status and Network indicator LEDs a re fl ashing red rapidly Hardware failure Contact y our Axis r eseller. Status indicator LED is fl ashing red and the product is inaccessible A fi rmware upgrade has been interrupted or the fi rmware has otherw ise been damaged See Emergency Recovery Procedure,[...]
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Page 56
AXIS M1 034-W Network Camer a T r oubleshootin g Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden chang es in t he lighting, motion detecti on may trigger mi sta ke nly. Lower the sensitivity setting to avoid p roblems with luminance. No a[...]
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Page 57
AXIS M1 034-W Network Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cations Model AXIS M1034-W Image sensor 1/4" P rogressive scan RGB CMOS Lens 2.8 mm, F2.0 fi xed iris Horizontal angle of view: 80° Vertical angle of view: 51° Minimum illumination 1.2 - 10000 lux, F2.0 0 lux with illuminatio[...]
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Page 58
AXIS M1 034-W Network Camer a T echnical Speci fi cations Function/group Item Speci fi cations Wire less in terfa ce IEEE 802.11g/b/n (802.11n single stream, 20 MHz channel width) Internal antenna Security Password protection, IP address fi ltering, HTTP S encryption*, IEEE 802.1X network access control*, digest authentication, user access log W[...]
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Page 59
AXIS M1 034-W Network Camer a T echnical Speci fi cations Function/group Item Speci fi cations Operating conditions 0 ºC to 40 ºC (32 ºF to 104 ºF) Humidity 20–80% RH (non-condensing) Approvals EN 301489-1, EN 301489-17 EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2, EN 55024 EN 62311:2008, EN 300 328 FCC Part 1 5 [...]
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Page 60
AXIS M1 034-W Network Camer a T echnical Speci fi cations 3.3 V max 50 mA 1 2 3 4 Performance Considerations When settings up your system, it is important to consider how variou s settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required , others can affect the frame rate , and some aff ec[...]
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Page 61
User Manual Ver. M2.3 AXIS M1034- W Network Camera Date: June 2012 © Axis Communication s AB, 2012 Part No. 47 131[...]