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Table of contents for the manual
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USER’S MANUAL AXIS M10 Series AXIS M1011 Network Camera AXIS M1011-W Network Camera AXIS M1031-W Network Camera AXIS M1054 Network Camera[...]
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AXIS M10 Series - Notices This manual is intended for adminis trators and users of t he AXIS M10 Series Network Camera, and is app licable for firmware release 5.20 (AXIS M1011, AXIS M101 1-W, AXIS M1031-W), firmware release 5.15 (AXIS M1054) and later. It includes instructions fo r using and managing the camera on your netw ork. Previous experienc[...]
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3 AXIS M10 Series - Table of contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features 5 Overview 6 LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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4 AXIS M10 Series - Product Description Product Description This manual applies to the AXIS M10 Se ries Network Camera. The information prov ided here applies to all models, except where otherwise in dicated. Network Camera Features AXIS M1011 MPEG-4 and H.264 Wired interface AXIS M1011-W Wired and wireless interface MPEG-4 and H.264 AXIS M1031-W W[...]
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5 AXIS M10 Series - Product Description Key features • Attractive, small-sized design These small, smart-looking and yet discreet cameras are perfe ctly suited for securing small businesse s, boutiques, restau - rants, hotels or residences. • Progressive scan The cameras use progres sive scan te chnology, providing images of moving objects with[...]
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6 AXIS M10 Series - Product Description Overview PIR Sensor - AXIS M1031-W/AXIS M1054 is equipped with a PIR Sensor that has a maximum range of 6 meters for detecting movement in the dark. Light - White LED to illuminate the scene. Microphone/Speaker - Two-way audio support allows for remote users to list en in on an area and communicate with visit[...]
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7 AXIS M10 Series - Product Description Unit connectors Network connecto r - RJ-45 Ethernet connector. Shielded cables recommended. Power connector - Mini DC connector 5.0-5.1V DC, Max 1.5A. Center pin +. I/O terminal connector (AXIS M1054 only) The 4-pin I/O terminal connector provides the interface to: • 1 transistor output • 1 digital input [...]
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8 AXIS M10 Serie s - LED indi cators LED indicators AXIS M1031-W and AXIS M1054 only AXIS M1031-W and AXIS M1054 are equipped with the following: PIR sensor - a passive infrared sensor tha t measures infrared light from passing objects in its field of view. If conf igured to do so, the camera can automatically switch on the light when triggered by [...]
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9 AXIS M10 Series - Accessing the Camera Accessing the Camera To install the AXIS M10 Series netw ork cameras, refer to the installati on guide supplied with your product. The network camera can be used with mo st standard operating systems and browse rs. The recommended browser is Microsoft Internet Explorer with Windows, Safa ri with Macintosh an[...]
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10 AXIS M10 Series - Accessing the Camera Setting the root password 1. When accessing the camera for the first time, the ‘ Configure Root Password ’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK . The Enter Network Password dialog appears. 3. Enter the User name: root 4. Enter the password set in step 2, and click OK . I[...]
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11 AXIS M10 Series - Accessing the Camera Setting the root password over a secure connection To gain access to the product, you must set the password for the default administrator user - ‘root’. This is done in the ‘Configure Root Password’ dialog, which appears when the net work camera is acce ssed for the first time. To prevent network ea[...]
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12 AXIS M10 Series - Accessing the Camera The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up unless configured to do so. General contro ls AXIS Media Control (AMC) toolbar AMC general controls The AMC viewer toolbar (AXIS Media Control) is av ailable in Micr[...]
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13 AXIS M10 Series - Accessing the Camera Note: In Simplex – speaker only or microphone only mode, you can use either the Microphone button or the half-duplex Talk button to stop sending audio to the network came ra. To send audio, both buttons must be enabled. Click the Microphone button to switch the sound off and on to your computer's mic[...]
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14 AXIS M10 Series - Video Streams Video Streams The network camera provides se veral image and video stream formats. Your re quirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264, Motion JPEG, and MPEG-4 video streams, and to the list of available stream pro[...]
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15 AXIS M10 Series - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Microsof t Internet Explorer in Windows is the recommended method of accessing live video from the network camera. The AMC control panel can be used to configure various video and audio settings. Please see the rea dme file included in the tool for more informat[...]
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16 AXIS M10 Series - Video & Audio Settings Video & Audio Settings This section describes how to configure the came ra, and is intended for product Administrators , who have unrestricted access to all settings; and Operators, who have access to the settings for Basic Setup, Video & Audio and Events. You can configure the camera by click[...]
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17 AXIS M10 Series - Video & Audio Settings Overlay Settings Use these settings t o include text, date, and time as overlay. Click for information on available options. Preview For a preview of the image before saving the adjusted settings, select the Video Format and click Open... . When satisfied with the settings, click Save . Audio (AXIS M1[...]
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18 AXIS M10 Series - Video & Audio Settings Pixel Counter - The pixel counter is useful in situations where ther e is a re quirement that the image is a certain s ize, for example face recognition. To set the size of the rectangle enter the number of pixels in the Width and Height fields and click Apply . Check Show pixel counter to enable the [...]
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19 AXIS M10 Series - Video & Audio Settings White balance This is used to compensate for the different colors present in different light sources, to make the colors in the image appear the same. The AXIS M10 Series can be se t to automatically identify the light source and compensate for its color. Alternatively, the type of light source can be[...]
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20 AXIS M10 Series - Video & Audio Settings 4. Enter a descriptive name in the Mask name field. 5. Click Save . To edit a privacy mask, select it and reshape, move or change color as needed. For more information refer to the online Help . Audio Settings (AXIS M 1031-W and AXIS M1054) This section describes how to configure the basic audio setti[...]
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21 AXIS M10 Series - Video & Audio Settings When satisfied with the settings, click Save , or click Reset to revert to previously saved settings. Note: To receive synchronized video in H.264 /MPEG-4 and audio, it is recommended that the time settings in the camera and client computer are synchronized with an NT P Server. This is enabled in the [...]
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22 AXIS M10 Series - Video & Audio Settings Live View Configuration Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be u sed for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles . See the online help files on this page [...]
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23 AXIS M10 Series - Video & Audio Settings Default Viewer From the drop-down lists, select the default method for viewing video images for your browser. The camera attempts to show the video images in the selected video form at and viewer. If this is not possible, the camera overrides the settings and select s the best available combination. V[...]
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24 AXIS M10 Series - Video & Audio Settings User-defined Links User-defined links can be CGI links or web links. Once configured, the link(s) appear on the Live View page. To set up a web link, select the Use as web link radio button, enter a descriptive name and enter the URL in the provided field. Click Save and the link appears in the Live V[...]
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25 AXIS M10 Series - PTZ (AXIS M1054 only) PTZ (AXIS M1054 only) Enable digital PTZ - Check this box and click Save to enable digital pan/tilt/zoom and PTZ controls in Live View. Max zoom - Set the maximum possible zoom rate in Live View. Note that by increasing the maximum zoom rate you will be decreasing the maximum possible resolution in the Liv[...]
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26 AXIS M10 Series - PTZ (AXIS M1054 only) Deleting a Preset Position From the Available positions drop-down list, select the preset name to delete. Click Remove. Use Current Position as Home Selecting this box option will save this pr eset as the Home position, which is then readily accessible by clicking on the Home button in both the Preset Posi[...]
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27 AXIS M10 Series - Event Configuration Event Configuration An event or Event Typ e in the camera triggers certain actions when activated. An event type is a set of parameters that defines these actions. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server to receive uploaded images. This se[...]
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28 AXIS M10 Series - Event Configuration Example: If somebody passes in front of a came ra and an event has been configured to detect and respond to motion, the camera can record and save images to an FTP server, and can send a notification e-mail to an e-mail address. Images can be sent as e-mail attachments. Triggered Event A triggered event coul[...]
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29 AXIS M10 Series - Event Configuration Continue image upload (unbuffered) - enables the upload of video images for a fi xed length of time. Specify the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. Finally, set the desire d image frequency to the maximum (the maximum available) o[...]
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30 AXIS M10 Series - Event Configuration Motion Detection The AXIS M10 Series can detect moving objects in its field of vision using video motion detection. The AXIS M1031-W and AXIS M1054 can also detect infrared object motion using the PIR Sensor (see page 31 ). Video Motion Detection Video motion detection is used to generate an alarm whenever m[...]
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31 AXIS M10 Series - Event Configuration Please see the online help for descriptions of each available option. Examples: • Avoid triggering on small objects in the video image by setting the object size level too high. • Use several small Motion Detection wi ndows rather than one large window, if triggers on small movements or objects are desir[...]
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32 AXIS M10 Series - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live Vie w page, as described below: The user list displays the a[...]
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33 AXIS M10 Series - System Options A signed certificate can be obtained from an is suing Certificate Authority by clicking the Create Certificate Request button. When the signed certificate is returned, click the Install signed certificate button to import the certificate. The properties of any certificates or certificate requests cu rrently resid[...]
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34 AXIS M10 Series - System Options Notes: • This parameter will enable/disable audio globally in the camera, even for configured events and profiles with audio. • Disabling audio support will disable audio clips. Date & Time Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock format [...]
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35 AXIS M10 Series - System Options Notes: • DHCP is a protocol for automatic IP a ddress assignment on a netw ork. IP address assignment via DHCP may lead t o the situation where the I P address changes and you lose contact with the camera. Configure the options for notification of IP address ch ange (under Services) to receive notificati on fro[...]
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36 AXIS M10 Series - System Options Enable AVHS - AXIS Video Hosting System (AVHS) in conjunction with an AVHS service provides easy and secure Internet access to live and recorded vide o accessible from any location. For more inform ation and help to find a local AVHS Service Provider please go to www.axis .com. If AVHS is not to be used this opti[...]
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37 AXIS M10 Series - System Options Use NAT traversal when your network camera is loca ted on an intran et (LAN) and you wi sh to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traf fic to an external HTTP port in the NAT router is forwarded to the camera. Notes: • For NAT traversal t[...]
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38 AXIS M10 Series - System Options • SSID - The name of a wireless network (o r ad-hoc device). If the same name occurs several time s this means that several access points for that network were found. The came ra cannot be configured to only associate with on e particular access point. • Mode - Shows if the network type is Master (access poin[...]
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39 AXIS M10 Series - System Options WEP (Wired Equivalent Protection) The original security standard used in wireless networks that prov ides a minimal level of security that can deter minor intrusions. Note: Configuring the AXIS M1011-W/AXIS M1031-W using an unsec ured wireless connection is not recommended, since passphrases and keys saved will b[...]
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40 AXIS M10 Series - System Options SNMP The Simple Network Management Protocol (S NMP) allows remote management of network devices. Depending on the level of security required, select the version of SNMP to use. The three levels of security are: • SNMP V1 - includes no security. • SNMP V2c - uses very simple security. The community name can be[...]
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41 AXIS M10 Series - System Options Notes: • The illumination LED is not intended for constant opera tion, and has an estimated life span of 30 000 hours. • The LED cannot be replaced. • The LED should only be used for short periods when viewing video or when motion is detected. Maintenance • Restart - the camera is restarted without changi[...]
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42 AXIS M10 Series - Resetting to the Factory Default Settings • Server Report - Provides information about the server status and should always be included when requesting support. • Parameter List - Shows the unit's parameters and their current settings. • Connection List - Lists all clients currently accessing video and audio. It is al[...]
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43 AXIS M10 Series - Resetting to the Factory Default Settings Note: For other methods of setting the IP addres s, please refer to the product’s Insta llation Guide that accompanies the prod- uct, or download a c opy from www.axis.com[...]
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44 AXIS M10 Series - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the n etwork came ras. One of your first actions when troubleshooting a problem should be to check the current firmwa re version. T he late st version may contain a correct ion that fixes your particular problem. The [...]
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45 AXIS M10 Series - Troubleshooting If the emergency recovery procedure doe s not get the camera up and running ag ain, please contact Axis support at www.axis.com/techsup/ Axis Support If you contact Axis support, please help us to help you solve your problems by prov iding the server report, the log file and a detailed description of the problem[...]
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46 AXIS M10 Series - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address mu st be set within tw o minutes after power has been applied to the camera. Ensure the Pin g length is set to 408. See the Installation Guide. The camera is located on a [...]
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47 AXIS M10 Series - Troubleshooting Poor rendering of H.264 /MPEG-4 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the H.264 /MPEG-4 tab in the AMC control panel applet. Ensure that your graphi[...]
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48 AXIS M10 Series - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Changes in luminance Motion detection i s based on changes in lumina nce in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenl[...]
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49 AXIS M10 Series - Technical Specifications Technical Specifications Function/group Item Specification Camera Models • AXIS M1011: Wired Interface • AXIS M1011-W: Wired and wireless interface • AXIS M1031-W: Wired and wireless interface, PIR sensor, illumination LED, audio • AXIS M1054: Power over Ethernet, PIR sensor, illumination LED, a[...]
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50 AXIS M10 Series - Technical Specifications Video Video compression H.264 (MPEG-4 Part 10 /A VC, Baseline profile) Motion JPEG AXIS M1011, AXIS M1 011-W, AXIS M1031-W MPEG-4 Part 2 (ISO/IEC 14496-2) Resolutions AXIS M1011, AXIS M1011-W, AXIS M1031-W 640x480 to 160x120 AXIS M1054 1280x800 to 160x90 Frame rate H.264 30 fps in all resolutions Frame [...]
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51 AXIS M10 Series - Technical Specifications System Integrat ion Application Programming Interface • Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream, the ONVIF specificat ion available at www.onvif.org • Quality of Service (QoS) layer 3, DiffServ Model [...]
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52 AXIS M10 Series - Technical Specifications General Processors, memory AX IS M1011, AXIS M101 1-W, AXIS M1031-W ARTPEC-B, 64 MB RAM, 32 MB Flash AXIS M1054 ARTPEC-3, 128 MB RAM, 128 MB Flash Power 4.9 – 5.1 V DC max. 7.5 W AXIS M1054 Power over Ethernet IEEE 802.3af Class 1 Connectors DC jack AXIS M1011, AXIS M1 011-W, AXIS M1031-W RJ-45 10BASE[...]
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53 AXIS M10 Series - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU rea[...]
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54 AXIS M10 Series - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one anothe r in a networked e nvironment, regardless of the langua ge(s) used to create them . web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts. ActiveX controls are often do[...]
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55 AXIS M10 Series - Glossary of Terms centrally manage the assignment of Internet Protocol (IP) addresses to network devices in a network. DHCP uses the concept of a ‘lease’ or amount of time that a given IP address will be valid for a computer. The lease time can vary, depen ding on how long a user is likely to require the network connection [...]
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56 AXIS M10 Series - Glossary of Terms Hub - A (network) hub is used to co nnect multiple devices to the network. The hub tra nsmits all data to all dev ices connected to it, whereas a switch will only transmit the data to the device it is spe cifically intended for. IEEE 802.11 - A family of standards for wireless LANs. The 802.11 standard support[...]
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57 AXIS M10 Series - Glossary of Terms and video coding standards, and is typically used to encode audio and video for broadcast signals, including digital satellite and Ca ble TV. MPEG-2, with some modifications, is also the coding format used by standard commercial DVD movies. MPEG-4 - A video compression standard that makes good use of bandwidth[...]
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58 AXIS M10 Series - Glossary of Terms video bridges as well as multicast-to-unicast translators. RTCP offers quality-of-service feedback from receivers to the mult icast gr oup as we ll as supp ort for t he synchronization of different media streams. RTP (Real-Time Transpo rt Protocol) - RTP is an Internet protocol for the transport of real-time d[...]
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59 AXIS M10 Series - Glossary of Terms advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e.g. network congestion. This is suitable for live video, as there is no point in re-transmitting old information that will not be displayed anyway. Unicast - Com munication between a single sender and a [...]
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AXIS M10 Series - Index 60 Index A AAC 23 Action Buttons 23 Action Event 27 Ad-hoc 38 Administrator 16 Alarm 30 ARP/Ping 35 Audio Clips 21 Audio Feedback 20 Audio Input 20 Audio output 20 Audio Settings 20 AVHS 36 AXIS Media Control (AMC) 9, 15, 20 AXIS Media Control toolbar 12 B Bit Rate 17 Bonjour 9 C Camera Settings 18 Camera tampering 29 Certif[...]
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61 AXIS M10 Series - Index U Upgrade Server 41 Upgrading the Firmware 44 UPnP 36, 40 Users 32 V Video & Audio settings 16, 25 Video Streams 14, 16 W WEP 39 Wireless (Access point) 38 Wireless Network (SSID, M ode, Security, Channel, Signal strength & Bit rate) 37 WPA-/WPA2-Enterprise 38 WPA-/WPA2-PSK 38[...]