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Table of contents for the manual
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USER MANUAL AXIS M5013 PTZ Dome Network Camera[...]
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About this document This manual i s intended for administ rators and users of the AXIS M5013 PTZ Dome Netw ork Camera, an d is applicable to fi rm ware 5.25 and later. It includes instru ctions fo r using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowle dge of UNIX or L[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a T able of content s H a r d w a r e o v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ... ............ .......... ............. ............ .. 4 L E Di n d i c a t o r s . ............ .......... ............. ............ .. 5 A c c e s s i n g t h e p r o d u c t .... ......[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a H a rd w a re ov e r vi ew Hardware overview MEMORY CARD 1 2 3 6 5 4 1 Control button 2 SD memory card slot (microSD) 3 Part number (P/N) & Serial number (S/N) 4 Network connector (PoE) 5 Status LED indicator 6 Microphone Connectors Network connector - RJ-45 Ethernet connector. Supports Po wer over Eth ern[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a H a rd w a re ov e r vi ew LED indicators Color Indication Unlit Connection and normal operation Amber Steady during startup. Flashes during fi rmware upgrade. Amber/red Flashes amber/red if net work connection is unavailable or lost. Red Flashes red for fi rmware upgrade failur e. Green Shows steady green f[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a A ccessin g the pr oduct Accessing the product To install the Axis product, refer to the Ins tallation Guide supplied with the product. The product can be used with most operating systems and browsers . The recommended bro wsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other o[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a A ccessin g the pr oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, enable the NAT-traversal feature, w hich[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a A ccessin g the pr oduct Note • The default administrator user name root is permanent and cannot be deleted. • If the password for root is lost, the product must be reset to the factory default settings. See Reset to factory def ault settings, on page 38 . The Live View page If the Axis product has been cu[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a A ccessin g the pr oduct The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the video stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speci fi ed in the AMC Control Panel. Click the View Full Scree[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Media str eams Media streams The Axis product provides several image and video stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motio n JPEG video streams, audio streams and to the list of avail[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Media str eams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various video and audio settings . Pl ease see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is a utomatically installed on fi rst us e, after which it can be con fi gured. Open the AMC Contro[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Media str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream (up to 3 seconds). • It may be possible to use other players to view the H.264 stream using the paths a bove, although Axis does not guarantee this. Accessing [...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Setting up the pr oduct Setting up the product The Axis product can be con fi gured by users with administrator or opera tor rights. Cl ick Setup in the top right-hand corner of t h eL i v eV i e wp a g e . • Administrators have unrestricted access to all settings. • Operators have access to all settings [...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Video and A u dio Video and Audio The video and audio settings can be used to optimize vide o and audio quality. You can con fi gure the following settings: • Video stream. See page 14 . •S t r e a m p r o fi les. See page 15 . • Camera settings. See page 15 . • Audio setting s. See page 16 . Video S[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Video and A u dio H.264 The GOV structure describes the composition of the video stream a nd setting the GOV-length to a higher value saves considerably on bandwidth but may have an adv erse e ffect on image quality. T h eb i tr a t ec a nb es e ta s Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adju[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Video and A u dio Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be us ed in most situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove fl icker which can be caused [...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Live V ie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le. See page 15 . • Default Viewer for Bro wser. See page 17 . • Viewer Setting [...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Live V ie w Con fi g Server Push Recommended viewe r for other browsers (Motion JPEG). QuickTime H.264 Java applet A slower imaging alternative to Se rver Push (Motion JPEG only). Other browsers Still image Displays still image s only. Click the Refresh button in y our browser to vie w a new image For more in[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a PTZ (P an Tilt Zoom) PTZ (Pan Tilt Zoom) Preset positions A preset position is a prede fi ned view that can be used to quickly steer the camera to a speci fi c location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset pos i tio ns drop-down list in the Live View [...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a PTZ (P an Tilt Zoom) OSDI zones are set up under PTZ > OSDI Zones . The Axis product uses the coordinates o f the center of the view to set the lower left and upper right zone areas. First navigate to where you wou ld like the lowermost left point of the O SDI zone to be located. Click Get to set the coordi[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Applications Applications Third party applications can be upload ed to and installed on the Axis product. For more information, go to www.ax is.com/applications To upload an application, go to Applications > Packages , click Browse to locate the fi le and the n click Upload Package . C lick on the uploaded[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Ev e n t s Events Prede fi ned parameters, known as an Event or Event T ype , can trigger actions in the Axis product. A common event type is an alarm that causes the product to upload images to an Event Server . Triggered events - are activated by a signal, for exa mple motion detection. Scheduled events - r[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Ev e n t s Event Types An Event Type describes how and when the Axis product performs certain actions. Example If somebody passes in front of the camera and an event has been con fi gured to detect and respond to motion, the Axis product can r e c o r da n ds a v ei m a g e st oa nF T Ps e r v e ra n ds e n d[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Ev e n t s 4. Set the Activation Time parameters (24h clock) for the event. For example, select Recurrence pattern and let the e vent start on Sundays at 13.00 with a duration of 12 hours. 5. Set the When Activated parameters, that is, de fi ne what the product should do when the event is activated. To upload[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Ev e n t s Set up motion detection To set up a motion detecti on Include Window, follow these instructions: 1. Go to Events > Motion Detection . 2. Select the Con fi gure Included Windows option and click New . Select the new window in the list of windows and enter ad e s c r i p t i v en a m e . 3. Adjust[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Ev e n t s Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is co nsidered as non-moving. Only very bright objects on a dark background trigger motion detection. Recommended va lues 5–15% 60–[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Re c o rd i n g s Recordings If using an SD card, the Axis product can be con fi gured to record video continuously or as a r esult of a triggered or schedule d event: • To start a continuous recording, see page 28 . • To set up trig gered and scheduled events, see Events, on page 22 . • To access event[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Re c o rd i n g s Continuous recording I fu s i n ga nS Dc a r d ,t h eA x i sp r o d u c t c a nb ec o n fi gured to continuously save video to the ca rd. To pre vent the disk from becoming full, it is recommended to enable automatic disk cleanup under System Options > Storage . To start a continuous reco[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by givi ng them user names and passw ords. It i s also possible to allow a nonymous viewer login, which means t[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options To access a network protected by IEEE 802.1X, devices must auth enticate themselves. The authentication is performed by a third-party entity called an authe ntication server, typically a RADIUS se rver , examples of which a re FreeRADIUS and Mi crosoft Internet Authentication Service. In Axis&ap[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are up[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options AVHS is enabled by defa ult. The settings are con fi gured under System Options > Network > TCP IP > Basic . One-click enabled - Press the product’s control button (see Hardware overview , on page 4 ) to connect to an AVHS service over the Internet. Once registered, Always will be en[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axi s product an additional IP address which can be used t o a ccess the product from other hosts on the same segment on the loca l network. The product can have a Link-Local IP and a static or DHCP-supplied IP addr[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options Note This FTP server has nothing to do with the product’s ability to trans fer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Netw[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options The following traps are available: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provid es encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on [...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform a correct restart if the Axis prod uct is not beha ving as expected. This will not affect any of the current settings. Click Restore to reset [...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options Connection List - Lists all clients tha t are currently a ccessing med ia streams. Crash Report - Generates an archive wi th debugging information. The report takes several minutes to generate. The log levels for the System Log and the Access Log are set under System Options > Support > Lo[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a System Options To open Plain Con fi g, go to System Option s > Advanced > Plain Con fi g . Reset to factory default settings This will reset all param eters, including the IP addr ess, to the fa ctory default settings: 1. Disconnect power from the product. 2. Press and hold the Control button and recon[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Tr oubleshooting Troubleshooting Checking the fi rmware Firmware is softwar e that determines the f unctionality of networ k devices. One of your fi rst actions when troubleshooting a problem should be to check the current fi rmware version. The latest version ma y contain a correction that fi xes your par[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Tr oubleshooting ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt: arp -s <IP address> <serial number> temp ping -l 408 -t <IP address> 2. If the product does not reply within a few seconds, res tart it and wait for a reply. Press CTRL+C to stop Ping. 3[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Tr oubleshooting Problems with the H.264 format Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC), on page 10 . In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder . No H.26[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a Tr oubleshooting Poor performance Poor performance ma yb ec a u s e db yh e a v yn e t w o r kt r a f fi c, multiple users accessing the product, low performance clients, use of features s uch as motio n detection and event handling. Poor quality snapshot images Screen incorrectly con fi gured on your comput[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cat ions Models AXIS M5013 Image sensor 1/4'‘ progressive scan RGB CMOS Lens 3.6 mm, F1.8 Horizontal angle of view: 45 Vertical angle of view: 36 Diagonal angle of view: 67 Minimum illumination Color: 1.4 lux, F1.8 Sh[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cat ions Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; speci fi cations available at www.axis.com Includes the ONVIF speci fi cation avail a ble a[...]
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AXIS M5 0 13 PTZ Dome Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cat ions Video management software (not included) A X I SC a m e r aS t a t i o n—V i d e om a n a g e m e n ts o f t w a r ef o rv i e w i n ga n dr e c o r d i n gu pt o5 0 cameras See www.axis. com/products/video/s oftware/ for more s oftware appl[...]
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User Manual Ver. M2.2 AXIS M5013 P TZ Dome Netwo rk Camera Date: April 2011 © Axis Communications AB, 2011 Part No. 42 914[...]