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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Axis Network Camera AXIS 221, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Axis Network Camera AXIS 221 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Axis Network Camera AXIS 221. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Axis Network Camera AXIS 221 should contain:
- informations concerning technical data of Axis Network Camera AXIS 221
- name of the manufacturer and a year of construction of the Axis Network Camera AXIS 221 item
- rules of operation, control and maintenance of the Axis Network Camera AXIS 221 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Axis Network Camera AXIS 221 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Axis Network Camera AXIS 221, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Axis service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Axis Network Camera AXIS 221.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Axis Network Camera AXIS 221 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
AXIS 221 Network Camera User’s Manual[...]
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Page 2
AXIS COMMUNICATIONS <Product Name> Qui ck User’s Guide About th is Docum ent This manual is in tended for admin istrators and users of th e AXIS 221 Network Camera, and is applicable for software release 4.45. It includes instructions for using and managing the AXIS 221 on your network. Previous experience of networking will be of use wh en[...]
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Page 3
3 AXIS 221 Contents Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Accessing the Camera . . . . . . . . . . . . . . .[...]
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Page 4
4 AXIS 221 Network - Advanced TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Network - SOCKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Network - QoS (Quality of Service ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 5
5 AXIS 221 - Product Features Product Features The AXIS 221 is part of the la test generation of fully feat ured Axis Network Cameras, based on the AXIS ARTPEC-2 compression chip . It features a DC-I ris and supports Power over Ethernet. It also features a metal casing and an infrared (IR) filter for day and night operation. Video from the camera i[...]
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Page 6
6 AXIS 221 - Product Featu res The AXIS 221 features a varifo cal lens with DC-Iris, which automatically regulates the amount of light entering the camera. Tele/wid e and focus are adjusted manually with the aid of the pullers mounted on the lens. The AXIS 221 is al so available without a lens. The AXIS 221 can be powered from the netw ork cabling [...]
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Page 7
7 AXIS 221 - Product Features Power adapter connector - for connection of the PS-K power adapter (included). Power connector block - for connection of a power supply. See Power connections, on page 48 . I/O terminal connector - The I/O terminal connector provid es the physical interface to one solid state relay output, two digital photo-coupled inp[...]
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8 AXIS 221 - Accessing the Camera Accessing the Camera Follow the instructions in the AXIS 221 In stallation Guide to install the camera. The camera can be accessed with most stan dard operating system s and browsers. The recommended browser is Internet Explorer fo r Windows, and Mozilla with other operating systems. See also the Technical Specific[...]
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Page 9
9 AXIS 221 - Accessing the Camera Setting the root password 1. When accessing the camera for the first time, the ‘ Configure Root P assword ’ dialog will be displayed on the screen. 2. Enter a password and th en re-enter it, to confirm the spelling. Click OK . 3. The Enter Network P assword dialog will appear . Enter the User name: root Note: T[...]
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10 AXIS 221 - Accessing the Camera The Live View page Depending on whether or not the Live View page has be en customized, the butt ons described below may or may not be visible. The Video Format drop-down list allows th e video format on the Live View page to be temporarily changed. The Output buttons , Pulse and Active/Inactive below, control the[...]
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Page 11
11 AXIS 221 - Accessing the Camera Click the View Ful l Screen button to make the video image fill the entire screen area. No other windows will be visible. Press Esc (Escape) on the computer keyboard to exit full screen.[...]
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12 AXIS 221 - Video Streams Video Streams The AXIS 221 provides several different image and video formats. The type to use depends on your requirements and on th e properties of your network. The Live View page in the AXIS 221 provide s access to Motion JPEG and MPEG-4 video streams, as well as to single JPEG images. Other applications and clients [...]
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Page 13
13 AXIS 221 - Video Stre ams MPEG-4 protocols and communication methods To deliver live streaming video over IP netw orks, various combinations of transport protocols and broadcast methods are employed. • RTP (Realtime Transport Prot ocol) is a protocol that a llows programs to manage the real-time transmission of multimedi a data, via unicast or[...]
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Page 14
14 AXIS 221 - Video Streams Unicasting should be used for video-on-deman d broadcasting, so that there is no video traffic on the network until a client connects and requests the stream. However, as more and more unicast clients connect, the traffic on the network will increase and may cause congestion. Although there is a maximum of 20 unicast vie[...]
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15 AXIS 221 - Video Stre ams Other MPEG-4 clients Although it may be possible to use other clients to view th e MPEG-4 stream, this is not guaranteed by Axis. For some other clients, e. g. QuickTime™ the Video Obje ct Type must be set to Simple . It may also be necessary to adjust the advanced MPEG-4 settings. To assess the video stream from e.g.[...]
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Page 16
16 AXIS 221 - Setup Tools Setup Tools The AXIS 221 is configured from the setup tool s, which are available from the link in the web interface. The setup tools can be used by: • A dministrators , who have unrestricted acce ss to all the Setup tools • Operators , who have access to the Video & Imag e, Live View Config and Event Config- urati[...]
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Page 17
17 AXIS 221 - Video a nd Image Sett ings Video and Image Settings The following descriptions show examples of some of the features available in the AXIS 221. For details of each setting, please refer to the online help available from the setup tools. Click to access the onlin e help. Image Settings Image Appearance Adjust these settings to optimize[...]
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Page 18
18 AXIS 221 - Video and Image Settings Please see the online help for furthe r information on t hese settings. Video Stream Define the maximum video stream time per session in seconds, minutes or hours. When the set time has exp ired, a new stream can be started by refreshing the page in the Web browser. For unlimited video stream time, set this va[...]
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Page 19
19 AXIS 221 - Video a nd Image Sett ings Upload and use an overlay To upload an overlay image to the camera: 1. Select the type of overlay to use in Ove rlay/Mask Type . 2. In the field Upload own image , click the Browse button and locate the image file on your computer or server . 3. Click the Upload button and follow the on-screen instructions. [...]
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Page 20
20 AXIS 221 - Video and Image Settings Advanced settings These web pages include different setti ngs for fine-tuning the video image. Camera settings To compensate for the Lighting Conditi ons , the Col or level , the Brightness , the Sharp ness , the Contrast , and the Exposure control , the Exposure area and the IR cut filter can all be adjusted.[...]
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Page 21
21 AXIS 221 - Video a nd Image Sett ings MPEG-4 Settings These are the tools for adjusting the MPEG-4 settings and controlling the video bit rate. The MPEG-4 standard provides many different coding tools for various applications in different situations. As most MPEG-4 clients do not support all of these tools, it is usual to instead define and use [...]
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Page 22
22 AXIS 221 - Video and Image Settings MJPEG Settings The MJPEG Settings window is us ed to control the frame size of the video stream in order to improve either image qual ity or save bandwidth. Frame Size Control - Use Frame Size Control to set the maximum frame size to unlimited for best image quality, or to a limited number of Kbytes. The defau[...]
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Page 23
23 AXIS 221 - Live View Config Live View Config These are the tools for deciding the layout of the camera’s Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default Live View page with your own colors, images etc. Click the Configure button and see below . • Own H[...]
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Page 24
24 AXIS 221 - Live View Config Upload Own Web Fi les Your own background pictures, banners and logos can either be located externally on e.g. a network server, or they can be uploaded to the AXIS 221 itself. Once uploaded, files are shown in the drop-down lists for Own (file). Follow these instructions to upload a fi le. 1. Click the Upload/Remove [...]
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Page 25
25 AXIS 221 - Live View Config User-defined CGI links c an be used to issu e advanced commands via the Axis HTTP API. For more information, see the Devel oper pages at www.axis.com/developer Action Buttons The manual trigger buttons can be used to manually trigger and stop an event from the Live View page. See Event Configuration, on page 27. Enabl[...]
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Page 26
26 AXIS 221 - Live View Config Viewer settings Checking the Show viewer to olbar displays the viewer toolba r under the video stream in your browser. By checking the Enable MPEG-4 decoder installation box, it is also possible for the Administrator to enable or disable the install ation of the MPEG -4 decoder. This is used to prevent the ins tallati[...]
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Page 27
27 AXIS 221 - Event Configuration Event Configuration An event in the camera is when an Event Type is activated and causes certain actions to be performed. The event type is the set of pa rameters (or conditions) that specifies how and when which actions will be pe rformed. A common event type is when the camera uploads images when an alarm occurs.[...]
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Page 28
28 AXIS 221 - Event Configuration Configuring Event Types An Event Type describes how and when the came ra will perform certain actions. Example: If somebody passes in front of the camera, and an event that uses motion detection has been con - figured to act on this, the camera can e.g. record and save images to an FTP server, and/or send a notific[...]
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Page 29
29 AXIS 221 - Event Configuration Please use th e online help for descriptions of each ava ilable option. Image file names can be formatted according to specific requirem ents, such as time/date or type of triggered event. See File Naming & Date/Time Formats under Event Configuration . Note: Up to 10 event types can be configured in the camera,[...]
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Page 30
30 AXIS 221 - Event Configuration Please see the online help for descriptions of each available option. Camera Tampering The camera tampering application genera tes an alarm whenever the came ra is repositioned, or when the lens is covered, sprayed, or severely defocused. You must also cr eate an event, see How to set up a triggered event , on page[...]
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Page 31
31 AXIS 221 - Event Configuration Motion Detection Motion detection is used to generate an alar m whenever moveme nt ei ther occurs or stops in the video image. A total of 10 Include an d/or Exclude windows can be configured. • Included windows target specific are a s within the whole video image • Ex cluded windows define areas within an Incl [...]
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Page 32
32 AXIS 221 - Event Configuration Please see the online help for d esc riptions of each available option. Examples: • Avoid triggering on small objects in the image by selecting a high object size level. • To trigger motion detection as long as ther e is activity in the area, select a high history level. • To only detect flashing light, low s[...]
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Page 33
33 AXIS 221 - System Options System Options Security - Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: Users - the use r list displays th[...]
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Page 34
34 AXIS 221 - System Options Notes: • If the referrals feature is enabled and you wish to also allow normal access to the Live View page, the product's own IP address or host name must be added to the list of allowed referrers. •Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP address filterin[...]
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Page 35
35 AXIS 221 - System Options Security - 802.1x IEEE 802.1x is an IEEE standard for port-b ased Network Admission Control. It provides authentication to devic es attached to a network port (wired or wireless), estab lishing a point-to-point connection. If authentication fa ils, access is prevented on the port. 802.1x is based on EAP (Extensible Au t[...]
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Page 36
36 AXIS 221 - System Options The authentication process RADIUS RADIUS (Remote Authentication Dial In Us er Service) is an AAA (Authentication, Authorization and Accounting) protocol for a pplications such as network access or IP mobility. It is intended to work in both local and roaming situations. CA servers In cryptography, a Certification Author[...]
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Page 37
37 AXIS 221 - System Options Date & Time Current Server Time - displays the curren t date and t ime (24h clock). The time can be displayed in 12h clock format in the Overlay Images (see below). New Server Time - Select your time zone from the drop-down list. If you want the AXIS 221 clock to automatically adjust for daylight savings time, selec[...]
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Page 38
38 AXIS 221 - System Options Servic es Enable ARP/Ping setting of IP a ddress - The IP address can be set using the ARP/Ping method, which associates the un it's MAC address with an IP address. Uncheck this box to disable the service in order to prevent unintentional resetting of the IP address. For more informatio n see Other methods of setti[...]
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Page 39
39 AXIS 221 - System Options Use the following NTP server address - to make manual settings, check this radio button and enter the host name or IP address of the NTP server. Host Name Configur ation The AXIS 221 can be accessed us ing a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name . It is always th[...]
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Page 40
40 AXIS 221 - System Options If a router is not manually specified, th e AXIS 221 will automati cally search for NAT routers on your network. If more than one rout er is found, the default router, specified in System Options > Network > TCP/IP > Basic > IPv4 Address Configuration > Default router , will be selected. Alternative HTTP [...]
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Page 41
41 AXIS 221 - System Options Network - QoS (Quality of Service) Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to select ed traffic on a network. Qua lity can be defined as e.g. a maintained level of bandwidth, low latency, no packet loss es, etc. The main benefits of a QoS-awa re network can be sum[...]
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Page 42
42 AXIS 221 - System Options Network - SNMP The Simple Network Management Protocol (SNMP) allows the remote management of network devices. Select the version of SNMP to use, depending on the level of security required. HTTPS should be enabled when setting the password for SNMPv3. Network - UPnP™ The camera includes support for UPnP ™ , which is[...]
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Page 43
43 AXIS 221 - System Options LED Settings The Status and Network Indicator LEDs can be set to flash at a configurable interval (o r to not light up at all) whenever th e unit is ac cessed. For a listing of all LED behavior, see page 7 , or the online help. Note: The LED does not flash when the stream is retrieved using MPEG-4 multicast. Maintenance[...]
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Page 44
44 AXIS 221 - System Options Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information This page gives you access to the following log files and reports that may prove useful when troubleshooting a problem or wh en cont[...]
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Page 45
45 AXIS 221 - System Options Axis strongly recommends that you do not use this function unless you fully understand its consequences. Axis support provides no assistan ce for customized scripts. For more information, please visit the Developer pages at www.axis.com/developer Plain Config - this function is for the advanced user with previous exper [...]
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Page 46
46 AXIS 221 - Unit Conn ectors Unit Connectors This section describes the following: • The I/O T erminal connector • P ower connections • The RS-232 D-Sub connector I/O Terminal connector The 10-pin I/O terminal connecto r provides the interface to a solid state relay output, two digital photo-coupled inputs, RS-485, GND and auxiliary power. [...]
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Page 47
47 AXIS 221 - Unit Con nectors I/O terminal connector pinout table I/O Terminal connector schematic diagram Example schematic diagram of the AXIS 221 terminal connector - showing possible applications. Pin Function Description 1 Output A On the external device output term inal s (A and B), there is no distinction between positive and ne gative (+ a[...]
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Page 48
48 AXIS 221 - Unit Conn ectors Power connections Power can be supplied to the ca mera by the following methods: • the supplied power adapter , PS-K, 9W . The center pin is positive (+). • P oE (P ower over Ethernet) with pow er classifica tion Class 2, via the network cable. This will automatically be dete cted if available via the network. •[...]
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Page 49
49 AXIS 221 - Unit Con nectors The RS-232 connector The AXIS 221 provides one 9-pin D-sub connector, providing the physical interface for an RS-232 port, used for connecting accessory equipment. A diagram of the RS-232 connect or, complete with pin assign ment table, is shown below. Pin Function 1 CD 2 - RXD 3 - TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 [...]
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Page 50
50 AXIS 221 - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that dete rmines the functionality of th e AXIS 221. One of your first actions when troubleshooting a problem shou ld be to check the currently inst alled firmware version. The latest version may cont ain a correction that fixes your particular problem. The cur[...]
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Page 51
51 AXIS 221 - Troubleshooting Emergency Recovery Procedure If power to the AXIS 22 1 is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the s teps below. Th e serial number is found on the label attached to the bottom of the camer[...]
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Page 52
52 AXIS 221 - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping . Try the inst allation again. The IP address mu st be set with in two minutes after running the ARP command. Ensure th e Ping length is set to 408. The camera is located on a different subnet. If the IP address intended [...]
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Page 53
53 AXIS 221 - Troubleshooting Video/Imag e problems - genera l No images in browser ( Internet Explorer for Windows only ) To enable the updating of video i mages in Microsoft Internet Explo rer, set your browser to allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is installed on your workstation. Installation of addi[...]
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Page 54
54 AXIS 221 - Troubleshooting For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup Poor rendering of MPEG-4 images. Color depth set incorrectly on clients. Set to 16-bi t or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to en[...]
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Page 55
55 AXIS 221 - Replacing the lens Replacing the lens If the lens on the AXIS 221 needs to be replac ed or if the camera was supplied without a lens, a new lens can be fitted quickly and easily. As the AXIS 221 is designed with a CS-mount, the lens supplied with your product can be replaced with any standard C or CS lens. Note: Although the lens supp[...]
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Page 56
56 AXIS 221 - Technical Specifications Technical Specifications Item Specification Image s ensor 1/3” Sony Wfine progressive scan RGB CCD Lens • Pentax TS3V310ED • F1.0 varifocal 3.0 - 8.0 mm • DC-iris, • focus range: 0.3 m to infinity • CS mount Angle of view • Horizontal: 35° - 93° Minimum illuminati on • Colo r mode: 0.65 lux, [...]
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Page 57
57 AXIS 221 - Technical Specifica tions Connectors • RJ-45 for Ethernet 10BaseT/100BaseTX (PoE) • Terminal block for 2 alarm inputs, 1 output, • RS-485/422 half duplex port and alternative DC power connection • D-sub for RS-232 port Casing • Aluminum casing Processors and memory • CPU: ETRAX 100LX • Video processing and co mpression: [...]
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Page 58
58 AXIS 221 - Technical Specifications Included accessories • Installation Guide, CD with User’s Manual • installation and management tools • demo software • mounting and connector kits • camera stand • power supply 9 V DC • Single user decoder licenses • MPEG-4 decoder (Windows) Applications (not included) • AXIS Camera Station[...]
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Page 59
59 AXIS 221 - Technical Specifica tions General performanc e considerat ions When setting up your system, it is importa nt to c onsider how various settings and situations will affect performa nce. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will a ffect both. If the load on the CP[...]
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Page 60
60 AXIS 221 - Technical Specifications Frame rates - Motion JPEG and MPEG-4 The following table shows typical frame rates in frames/second (fps) for Motion JPEG and MPEG-4 video streams from the AXIS 221. Note that these values are guidelin es only - actual values may vary. Motion JPEG settings: • Viewing in AMC • Compression level = 30% MPEG-4[...]
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Page 61
AXIS COMMUNICATIONS <Product Name> Qui ck User’s Guide 61 Glossary of Terms ActiveX - A software component, also refered to as a control, that integrates into and extends the Microsoft(R) Internet Explorer(TM) web browser. ActiveX controls are typicaly downloaded and installed dynamic aly by the browser from a web page . AMC - AXIS Media Co[...]
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Page 62
AXIS COMMUNICATIONS <Product Name> Qui ck User’s Guide 62 Ping - A small utility used for sending data packets to network resources to check that they are working and that the network is intact. Pre/post alarm image - The images from immediately before and after an alarm. Privacy mask - An image or specified area used to b lock out certain [...]
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Page 63
63 AXIS 221 - Index Index A Access from a Browser 8 Access Log 44 Accessing the Video Stream 14 Action 27 Action Buttons 25 Active/Inactive 25 Administrators 16 Advanced Camera Settings 20 Advanced Simple Profile 12 Alarm 31, 46 AMC Viewer Toolbar 10 ARP/Ping 38 Auxiliary Power 46 AXIS Media Control (AMC) 14 B Backup 43 Bandwidth 12, 60 Bit Rate 12[...]
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Page 64
64 AXIS 221 - Index Multicast 42 Multicasting 13 N Network Connector 7 Network Settings - Advanced 38 Network Settings - Basic 37 NTP Server 37 O Other MPEG-4 Clients 15 Output 46 Output Buttons 25 Overlay/Mask 18 Own Home Page 24 Own Web Files 24 P Password 9 Port Status 32 Ports & Devices 42 Power Adapter Connector 7 Power Connector Block 7 P[...]