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Axis P5532 manual

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Table of contents for the manual

  • Page 1

    USER’S MANUAL AXIS P5532 PTZ Dome Network Camera AXIS P5534 PTZ Dome Network Camera[...]

  • Page 2

    AXIS P5532/AXIS P5534 User’s Manual Notices This manual is intended for adminis trators and users of t he AXIS P5532/AXIS P5534 PTZ Dome Ne twork Camera, and is applicable for firmware release 5.15 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using thi[...]

  • Page 3

    3 AXIS P5532/AXIS P5534 - Table of contents Contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4 AXIS P5532/AXIS P5534 - Product Description Product Description This manual applies to the following products: • AXIS P5532 PTZ Dome Network Camera • AXIS P5534 PTZ Dome Network Camera Key features • HDTV 720p AXIS P5534 offers HDTV 720p in compliance wi th SMPTE 296M standard of 1280 x 720 pixel resolution, full frame rate, high color fide[...]

  • Page 5

    5 AXIS P5532/AXIS P5534 - Product Description Hardware overview Network connecto r - RJ-45 Ethernet connector. Supports High Power over Ethernet (IEEE 802.3at). Use the AXIS T8123 Midspan (included). Shielded cables sh ould be used to comply with EMC. Control button - The control button is used for • Connecting to an AXIS Video Hosting System ser[...]

  • Page 6

    6 AXIS P5532/AXIS P5534 - Product Description SDHC Memory card sl ot - A standard or high capacity SD memory card (not included) can be used for local recording with removable storage. To insert and remove an SD card, the camera ’s to p cover mu st first be removed; for instruct ions ple ase refer to the Installation Guide. Note: Before removal, [...]

  • Page 7

    7 AXIS P5532/AXIS P5534 - A ccessing the Camera Accessing the Camera To install the AXIS P5532/AXIS P5534 PTZ Dome Network Camera, refer to the Installation Guide supplied with your product. The network camera can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and[...]

  • Page 8

    8 AXIS P5532/AXIS P5534 - A ccessing the Camera Access from the Internet Once connected, the camera is accessible on your local network (LAN). To access the camera from the Internet you must configure your broadband router to allow incoming data t raffic to the camera. To do this, enable the NAT-traversal feature, which will attempt to automaticall[...]

  • Page 9

    9 AXIS P5532/AXIS P5534 - A ccessing the Camera The Live View page If your network camera has been customiz ed to meet specific requirements the bu ttons and other items described below may or may not be displayed on the Live View page. The following provides an overview of each available button. General contro ls AXIS Media Control viewer toolbar [...]

  • Page 10

    10 AXIS P5532/AXIS P5534 - A ccessing the Camera AMC Audio controls AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visi ble when audio is enabled. Pan/Tilt/Zoom controls The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disab le controls for spec[...]

  • Page 11

    11 AXIS P5532/AXIS P5534 - Video and Audio Streams Video and Audio Streams The network camera provides se veral image and video stream formats. Your re quirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, audio streams and to t[...]

  • Page 12

    12 AXIS P5532/AXIS P5534 - Video and Audio Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing liv e video from the network camera. The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS M edi a Control User’s Manual for more[...]

  • Page 13

    13 AXIS P5532/AXIS P5534 - Setup Tools Setup Tools AXIS P5532/AXIS P5534 can be configured by users with administr ator or operator rights. To access the product’s Setup tools, click Setup in the top right-hand corner o f the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to Video & Audi[...]

  • Page 14

    14 AXIS P5532/AXIS P5534 - Video & Audio Video & Audio Click to access the online help that explains the Setup tools. Video Stream The video stream settings appear under four different tabs: •I m a g e • Audio • H.264 •M J P E G Preview For a preview of the image before saving, select the Video format and click Open. The pixel count[...]

  • Page 15

    15 AXIS P5532/AXIS P5534 - Video & Audio Audio Check the Enable Audio box to enable audio in the video stream. Note: The checkbox Enable Audio Su pport under System Options > Security > Audio Support must also be checked to enable sound in the product. See Audio Support, on page 32 . Configuration settings from Video & Audio > Audi[...]

  • Page 16

    16 AXIS P5532/AXIS P5534 - Video & Audio Stream Profiles There are four pre-programmed stream prof iles available for quick set-up. These setti ngs can be adjusted and new customized profiles can be created. Each profile has a descriptive name, describing its usage an d/or purpose. The profiles can be accessed from the Live View page. • To cr[...]

  • Page 17

    17 AXIS P5532/AXIS P5534 - Video & Audio IR cut filter - Set the IR cut filter to Of f to allow the camera to “see” infrared light; it increases the light sensitivity, for example at night. The image is shown in black & white w hen the IR cut filter is off. Se t to Auto to automatically switch between On and Off according to the lightin[...]

  • Page 18

    18 AXIS P5532/AXIS P5534 - Video & Audio Audio Settings This section describes ho w to configure the basic audio settings for the network ca mera. Th e audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio. Note: A multi-connector cable (available fr om Axis) is required when connecting extern[...]

  • Page 19

    19 AXIS P5532/AXIS P5534 - Video & Audio Audio Output An external speaker can be connected to the Audio out connector provided by the multi-connector cable (not included), see page 41. If the sound from the speaker is too low or too high, adjust the outpu t gain for the active speaker attach ed to the network camera. When satisfied with the set[...]

  • Page 20

    20 AXIS P5532/AXIS P5534 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Live Vie w page. Listed are the pre-programmed stream profiles as well as the ones created under Video & Audio > Stream Profiles . See Stream Profiles, on page 16, for more in[...]

  • Page 21

    21 AXIS P5532/AXIS P5534 - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AXIS Media Control. This is used to prevent the installation of[...]

  • Page 22

    22 AXIS P5532/AXIS P5534 - Live View Config Output Buttons The output buttons are used to manually activate and inactivate output ports, for example, to switch a light on and off. To display the output buttons on the Live View page, select the type of control to use for the port from the drop-down list: • Pulse – Activates the output for a defi[...]

  • Page 23

    23 AXIS P5532/AXIS P5534 - PTZ (Pan Tilt Zoom ) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a pre-defined camera view that can be used to quickly steer the camera to a specific location. From Preset Position Setup , use the Pan, Tilt and Zoom (PTZ) controls to steer the camera view to the required position. When satisfied with the cam[...]

  • Page 24

    24 AXIS P5532/AXIS P5534 - PTZ (Pan Tilt Zoom ) Advanced Limits Define the pan, tilt, zoom and focus limits for the network came ra. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. The near focu s limit can be set to avoid focusing on objects too close to the camera. Once a limit has been saved[...]

  • Page 25

    25 AXIS P5532/AXIS P5534 - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many eve nt types use an Event Serve r , to receive uploaded images. An event that is triggered by a signal, such as a door switch, motio[...]

  • Page 26

    26 AXIS P5532/AXIS P5534 - Events Triggered Event A triggered event can be activated by: • Input ports • A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Pro- gramming Interface (API) • Movement in a motion detection window • Audio – when the sound level rises above or falls bel[...]

  • Page 27

    27 AXIS P5532/AXIS P5534 - Events Notes: • Pre-trigger and post-trigger buffers will be lost if the connection to the event server fails. • The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate. • If the pre- or post-buffer is too larg e for the camera’s internal memory, the frame rate is reduced[...]

  • Page 28

    28 AXIS P5532/AXIS P5534 - Events Motion Detection Motion detection is used to generate an alarm whenever moveme nt occurs (or st ops) in the video image. Up to 10 Include and Exclude windows can be configured: • Include windows target s pecific areas with in the whole video image. • Exclude windows define areas within an Include window that sh[...]

  • Page 29

    29 AXIS P5532/AXIS P5534 - Events Please see the online help for desc riptions of each available option. • Avoid triggering on small objects in the video image by setting the object size level to high. • Use several small Motion Detection wi ndows rather than one large window, if triggers on small movements or objects are desired. • To reduce[...]

  • Page 30

    30 AXIS P5532/AXIS P5534 - Recording List Recording List The Recording List window contains a list of recordings made to the memory card. It shows each recording's start time, length, the event type used to start the recording, and indicates if the recording is locked so that it can neither be deleted nor recorded over. To view a recording, se[...]

  • Page 31

    31 AXIS P5532/AXIS P5534 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays t[...]

  • Page 32

    32 AXIS P5532/AXIS P5534 - System Options IEEE 802.1X IEEE 802.1X is a standard fo r port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authent ication Protocol). To access a network protected by IEEE 802. 1X, devic es must authenticate themselves . The[...]

  • Page 33

    33 AXIS P5532/AXIS P5534 - System Options Date & Time Current Server Time Displays the current date and time (24h clock). The time can be displayed in 12h cl ock format in the overlay (see below). New Server Time Select your time zone from the drop-down list. If you wa nt the server clock to automatically adjust for daylight savings time, selec[...]

  • Page 34

    34 AXIS P5532/AXIS P5534 - System Options Use the following I P address - To use a static IP address for AXIS P5532/AX IS P5534, check the radio button and then make the following settings: • IP address – Specify a unique IP address for your AXIS P5532/AXIS P5534. (To check if the IP address you intend to use is available or not, click the Test[...]

  • Page 35

    35 AXIS P5532/AXIS P5534 - System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - Automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings. Use the [...]

  • Page 36

    36 AXIS P5532/AXIS P5534 - System Options Notes: • For NAT traversal to work, this must be supported by the broadband router. The router must also support UPnP TM . • The broadband router has many different names: “NAT ro uter”, “Network router“, Internet Gateway”, “Broadband sharing device” or “Home firewall” but the es senti[...]

  • Page 37

    37 AXIS P5532/AXIS P5534 - System Options QoS Settings - For each type of network traffic supported by your Ax is network video product, en ter a DSCP (Differentiated Services Codepoint) value. This value is us ed to mark the traffic’s IP header. When the marked traffic reaches a network router or switch, the DSCP value in the IP header tells the[...]

  • Page 38

    38 AXIS P5532/AXIS P5534 - System Options RTP/H.264 These settings are the port range, IP addr ess, port number (video and audio), and Time-To-Live value to use for the video stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. F or more information, please see the online help. Bonjou[...]

  • Page 39

    39 AXIS P5532/AXIS P5534 - System Options Support Support Overview The Support Overview page provides valuable information on troublesh ooting and contact information, should you require technical assistance. System Overview System Overview is an overview of the camera ’s st atus and settings. Information t hat can be found here includes the came[...]

  • Page 40

    40 AXIS P5532/AXIS P5534 - About Advanced Scripting Scripting is an advanced function that enables you to custo mize and use scripts. This function is a very powerfu l tool. Caution! Improper use may cause unexpected behavior or even cause loss of contact with th e unit. If a script does cause problems, reset the unit to its factory default setting[...]

  • Page 41

    41 AXIS P5532/AXIS P5534 - Multi-Connector Cable (not included) Multi-Connector Cable (not included) When connecting external equipment to AXIS P5532/AXIS P5534, a multi-connector cable (availabl e from Axis) is required in order to maintain the camera’s IP51 rating. The multi-co nnector cable can be purchased from your Axis reseller. Connect the[...]

  • Page 42

    42 AXIS P5532/AXIS P5534 - Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The la test version may contain a correction that fixes your particular problem. The cur[...]

  • Page 43

    43 AXIS P5532/AXIS P5534 - Troubleshooting Axis Support If you contact Axis support, please help us resolve your problem expediently by providing a Server Report and a detailed description of the problem. The Server Report contains important information about the server an d its software, as well as a list of the current parameters. The Access Log [...]

  • Page 44

    44 AXIS P5532/AXIS P5534 - Troubleshooting Symptoms, possible causes , and remedial action Problems se tting the IP ad dress When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping lengt h is set to 408. See the Installation Guide. The camera is locate[...]

  • Page 45

    45 AXIS P5532/AXIS P5534 - Troubleshooting Lower frame rate than expected Reduce number of applications running on the client c omputer. Limit the number of simultaneous viewers. Check with the system administra tor that there is enough bandwidth available. See also the online help. Check in the AMC Control Panel (H.264 ta b) that video processing [...]

  • Page 46

    46 AXIS P5532/AXIS P5534 - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Distor ted audi o Check that the correct Audio In put source is selected under Setup > Audio > Source . Select Microphone for the internal microphone or for a connected external m[...]

  • Page 47

    47 AXIS P5532/AXIS P5534 - Troubleshooting LED Indicator flash routine * RFL (Resident Firmware Loader) check is a checksum method used to ensure that the software loading a nd firmware startup works correctly. Case Color Description Normal boot sequence Unlit Power on RFL check* Amber Kernel booting System initiating Green Shows steady green for 1[...]

  • Page 48

    48 AXIS P5532/AXIS P5534 - Technical Specifications Technical Specifications Function/group Item Specification Camera Models AXIS P5532 50 Hz, AXIS P5532 60 Hz AXIS P5534 50 Hz, AXIS P5534 60 Hz Image sensor AXIS P5532 : 1/4” Progressi ve scan CCD AXIS P5534 : 1/3” Progressive scan CCD 1.3 Megapixel Lens AXIS P5532 : • Zoom 3.6 - 104.4 mm •[...]

  • Page 49

    49 AXIS P5532/AXIS P5534 - Technical Specifications Audio Audio streaming Two-way Audio compression • AAC LC 8 kHz 32 kbit/s, 16 kHz 64 kbit/s • G.711 PCM 8 kHz 64 kbit/s • G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s • Configurable bit rate Audio input/output Requires multi-connector cable (not included) for external microphone input or line i[...]

  • Page 50

    50 AXIS P5532/AXIS P5534 - Technical Specifications General performance consider ations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the [...]

  • Page 51

    51 AXIS P5532/AXIS P5534 - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s ) used to create them. web browsers may come into contact w ith ActiveX controls, ActiveX documents, and ActiveX scripts. ActiveX controls are ofte[...]

  • Page 52

    52 AXIS P5532/AXIS P5534 - Glossary of Terms the doma in name ww w.exampl e.com is much easi er to remember than 192.0.34.166. Th e tr anslation tables for domain names are contained in Domain name servers. Domain Server - Domains can also be used by organizations who wish to centralize the ma nagement of their (Windows) computers. Each user within[...]

  • Page 53

    53 AXIS P5532/AXIS P5534 - Glossary of Terms fields (at half height) are then combined into 1 frame. Interlacing was developed many years ago for the analog TV world and is still used widely today. It provides good results when viewing motion in standard TV pictures, although there is always some degree of distortion in the image. To view interlace[...]

  • Page 54

    54 AXIS P5532/AXIS P5534 - Glossary of Terms PAL (Phase Alternating Line) - PAL is the dominant television standard in Europe. PAL deli vers 625 lines at 50 half-frames/second. Ping - Ping is a basic network program used diagnostically to check the status of a network host or device. Ping can be used to see if a particular network address (IP addre[...]

  • Page 55

    55 AXIS P5532/AXIS P5534 - Glossary of Terms Simplex - In Simplex operation, a network cable o r communications channel can only send information in one direction. SMTP (Simple Mail Transfer Protocol ) - SMTP is used for sending and receiving e-mail. However, as it is ‘simple,’ it is limited in its ability to queue messages at the receiving end[...]

  • Page 56

    56 AXIS P5532/AXIS P5534 - Glossary of Terms server access statistics . WEP (Wireless Equivalent Privacy) - A wireless security protocol, specified in the IEEE 802.11 standard, which is designed to provide a wireless local area network (WLAN) with a level of security and privacy comparable to that usually expected of a wired LAN. Security is at two[...]

  • Page 57

    AXIS P5532/AXIS P5534 - Index 57 Index A Action Buttons 9, 21 Active/Inactive 22 Administrator 13 Alarm 28, 41 AMC 7 ARP/Ping 34 Audio 15 Audio input 18 Audio output 19 Audio Settings 18 Auto-flip 24 AXIS Media Control 12, 18 AXIS Media Control toolbar 9 B Backlight compensation 16 Backup 39 Bit Rate 15 Bonjour 7 Buffer Size 26 C Camera tampering 2[...]

  • Page 58

    AXIS P5532/AXIS P5534 - Index 58 T TCP Server 25 TCP/IP Se ttings 33 Text Overlay 14 Time Mode 33 Troubleshooting 42 U Upgrade Server 38 UPnP 35, 37 Users 31 V VAPIX 21, 24 Video Stream 14 W White Balance 16 Wide Dynamic Range 16[...]