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Axis Q7436 manual

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Table of contents for the manual

  • Page 1

    USER MANUAL AXIS Q7436 Video Encoder Blade[...]

  • Page 2

    About this Document This manual is intended for administrators and users of the AXIS Q7436 Video Encoder Blade, and is applicable to rmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based sy[...]

  • Page 3

    information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly. This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous[...]

  • Page 4

    AXIS Q7436 Video Encoder Blade Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Pin Assignments for I/O Connector - AXIS 291 1U Video Server Rack . . . . . . 7 Pin assi[...]

  • Page 5

    AXIS Q7436 Video Encoder Blade Table of Contents Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 51 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    AXIS Q7436 Video Encoder Blade Hardware Overview Hardware Overview 6 6 1 2 3 5 4 1. BNC connector (Video input, 6 nos.) 2. Status LED (6 nos.) 3. Control button 4. Restart button 5. Power LED 6. Bus connector Connectors and Buttons For technical specications, see page 54 . Bus Connector The bus connectors are the physical interfaces to the video[...]

  • Page 7

    AXIS Q7436 Video Encoder Blade Hardware Overview Pin Assignments for I/O Connector - AXIS 291 1U Video Server Rack Pin Function Description 1 +12 V out, 100mA 2 GND 3 Channel 1, Congurable I/O 1 4 Channel 2, Congurable I/O 1 5 Channel 3, Congurable I/O 1 6 Channel 4, Congurable I/O 1 7 Channel 5, Congurable I/O 1 8 Channel 6, Cong[...]

  • Page 8

    AXIS Q7436 Video Encoder Blade Hardware Overview Pin Assignments for RS485 Connector - AXIS Q7900 and AXIS Q7920 Chassis Pin Function Description 1 Channel 1, RS485A 2 Channel 1, RS485B 3 Channel 2, RS485A 4 Channel 2, RS485B 5 Channel 3, RS485A 6 Channel 3, RS485B 7 Channel 4, RS485A 8 Channel 4, RS485B 9 Channel 5, RS485A 10 Channel 5, RS485B 11 [...]

  • Page 9

    AXIS Q7436 Video Encoder Blade Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating syste[...]

  • Page 10

    AXIS Q7436 Video Encoder Blade Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attempt to [...]

  • Page 11

    AXIS Q7436 Video Encoder Blade Accessing the Product 4. Click OK . The password has now been congured. The Live View Page The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those dis[...]

  • Page 12

    AXIS Q7436 Video Encoder Blade Accessing the Product Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and conguration. To congure the manual trigger: 1. Go to Setup > Events . 2. Click Add to add a new acti[...]

  • Page 13

    AXIS Q7436 Video Encoder Blade Accessing the Product The PTZ controls can be disabled under PTZ > Advanced > Controls , see Controls, on page 27 . 13[...]

  • Page 14

    AXIS Q7436 Video Encoder Blade Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other applic[...]

  • Page 15

    AXIS Q7436 Video Encoder Blade Media Streams The AMC Control Panel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control Panel (fr[...]

  • Page 16

    AXIS Q7436 Video Encoder Blade Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 16[...]

  • Page 17

    AXIS Q7436 Video Encoder Blade Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access t[...]

  • Page 18

    AXIS Q7436 Video Encoder Blade Setting Up the Product Video It is possible to congure the following video features in your Axis product: • Video stream. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • Overlay image. See page 20 . • Privacy mask. See page 22 . Video Stream You can dene the following[...]

  • Page 19

    AXIS Q7436 Video Encoder Blade Setting Up the Product Image The default image settings can be congured under Video> Video Stream . Select the Image tab. The following settings are available: • Resolution . Select the default resolution. • Compression . The compression level affects the image quality, bandwidth and le size of saved imag[...]

  • Page 20

    AXIS Q7436 Video Encoder Blade Setting Up the Product For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created. To create a new prole or modify an existin[...]

  • Page 21

    AXIS Q7436 Video Encoder Blade Setting Up the Product It is also possible to display text when an action rule is triggered, see Using Overlay Text in an Action Rule . To enable overlays: 1. Go to Video > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates . The overlay image must[...]

  • Page 22

    AXIS Q7436 Video Encoder Blade Setting Up the Product 3. Enter the modier #D and, optionally, additional text which will be displayed also when the action rule is not active. Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a Trigger and, optionally, a Schedule and Additional conditions . See[...]

  • Page 23

    AXIS Q7436 Video Encoder Blade Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser. See page 23 . • Viewer Settings. See page 24 . • Action Buttons[...]

  • Page 24

    AXIS Q7436 Video Encoder Blade Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Windows Inte[...]

  • Page 25

    AXIS Q7436 Video Encoder Blade Live View Cong - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the por[...]

  • Page 26

    AXIS Q7436 Video Encoder Blade PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Installing a PTZ driver, on page 27 . Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways:[...]

  • Page 27

    AXIS Q7436 Video Encoder Blade PTZ (Pan Tilt Zoom) 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To modify or remove guard tours, go to PTZ > Guard Tour , select the guard tour in the Guard Tour List and click Modify/Remove . For more information see the online h[...]

  • Page 28

    AXIS Q7436 Video Encoder Blade Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tampering . 2. Set [...]

  • Page 29

    AXIS Q7436 Video Encoder Blade Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detect[...]

  • Page 30

    AXIS Q7436 Video Encoder Blade Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high histo[...]

  • Page 31

    AXIS Q7436 Video Encoder Blade Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, dow[...]

  • Page 32

    AXIS Q7436 Video Encoder Blade Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 32[...]

  • Page 33

    AXIS Q7436 Video Encoder Blade Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include: • Applic[...]

  • Page 34

    AXIS Q7436 Video Encoder Blade Events - System Ready — trigger the rule when the product has been started and all services are running. This can for example be used to send a notication when the product restarts. • Time - Recurrence — trigger the rule periodically, see Recurrences, on page 36 . This can for example be used to upload an ima[...]

  • Page 35

    AXIS Q7436 Video Encoder Blade Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated[...]

  • Page 36

    AXIS Q7436 Video Encoder Blade Events Setting Up an Email Recipient Email recipients can be congured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, for example, a corporate email server. Note Some email providers have security lters that prevent users from receiving or viewin[...]

  • Page 37

    AXIS Q7436 Video Encoder Blade Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 37 . • To set up action rules, see page 34 . • To access recordings, see Recording List, on page 37 . • To congure camera controlled storage, see[...]

  • Page 38

    AXIS Q7436 Video Encoder Blade Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. Se[...]

  • Page 39

    AXIS Q7436 Video Encoder Blade System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody ma[...]

  • Page 40

    AXIS Q7436 Video Encoder Blade System Options 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or http:// in the address eld in a browser. The[...]

  • Page 41

    AXIS Q7436 Video Encoder Blade System Options 1. Go to System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go to System Options > Security > Certicates . 3[...]

  • Page 42

    AXIS Q7436 Video Encoder Blade System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are congured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows network administ[...]

  • Page 43

    AXIS Q7436 Video Encoder Blade System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign a[...]

  • Page 44

    AXIS Q7436 Video Encoder Blade System Options Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server. Host Name Conguration The Axis product can be accessed using a host name instead[...]

  • Page 45

    AXIS Q7436 Video Encoder Blade System Options Alternative HTTP port - Select this option to manually dene an external HTTP port. Enter the port number in the eld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled. Note • An alternative HTTP port can be used or be active even if NAT traversal i[...]

  • Page 46

    AXIS Q7436 Video Encoder Blade System Options Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message. The following traps are available: ?[...]

  • Page 47

    AXIS Q7436 Video Encoder Blade System Options 5. If required, select The share requires login and enter the user name and password. 6. Click Connect . To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools . To avoid lling the share, it is recommended to remove recordings contin[...]

  • Page 48

    AXIS Q7436 Video Encoder Blade System Options • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Set[...]

  • Page 49

    AXIS Q7436 Video Encoder Blade System Options NOTICE NOTICE NOTICE Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script [...]

  • Page 50

    AXIS Q7436 Video Encoder Blade Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. T[...]

  • Page 51

    AXIS Q7436 Video Encoder Blade Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label. [...]

  • Page 52

    AXIS Q7436 Video Encoder Blade Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS name [...]

  • Page 53

    AXIS Q7436 Video Encoder Blade Troubleshooting Lower frame rate than expected See Performance Considerations, on page 55 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 ta[...]

  • Page 54

    AXIS Q7436 Video Encoder Blade Technical Specications Technical Specications Function/group Item Specications Video Encoder Model AXIS Q7436 Video encoder blade Video compression H.264 (MPEG-4 Part 10/AVC) Baseline, Main and High prole Motion JPEG Resolutions 176 x120 to 720 x 576 Frame rate H.264 and Motion JPEG 60/50 (NTSC/PAL) fps in[...]

  • Page 55

    AXIS Q7436 Video Encoder Blade Technical Specications Function/group Item Specications Memory 6x 256 MB RAM 6x 256 MB Flash Battery backed-up real-time clock Power 12 V DC, max 16.3W Connectors 6 x analog composite video BNC inputs 1 x 1000BaseT Ethernet Up to 12 x congurable external inputs/outputs (depending on the chassis) Up to 6 x RS-[...]

  • Page 56

    AXIS Q7436 Video Encoder Blade Technical Specications • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. 56[...]

  • Page 57

    User Manual Ver. M1.18 AXIS Q7436 Video Encoder Blade Date: October 2013 © Axis Communications AB, 2013 Part No. 51093[...]