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Bay Networks 6300 manual

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Table of contents for the manual

  • Page 1

    Part No. 166-024-154 Rev. A1 June 1996 Har d ware Installation Guide Remote Anne x 6300[...]

  • Page 2

    Copyright © 1996 Ba y Networks, Inc. All rights reserved. Printed in the USA. June 1996. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are belie ved to be accurate and reliable, b ut are presented without express or implied w arranty . Use[...]

  • Page 3

    Electroma gnetic Compatibility Statements FCC Notice This de vice complies with Part 15 of the FCC Rules. Operation is subject to the follo wing two conditions: (1) this de vice may not cause harmful interference, and (2) this device must accept an y interference receiv ed, including interference that may cause undesired operation. W arning: Change[...]

  • Page 4

    Japan/Nippon Requirements Only V oluntary Control Council f or Interference (VCCI) Statement V oluntary Control Council f or Interference (VCCI) Statement This equipment is in the 1st category (information equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the V oluntary Council for Interference by Data[...]

  • Page 5

    Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protecti ve, operational, and safety requirements. The Industry Canada does not guarantee the equipment will operate to the user’ s satisf action. Before installing this equipment, users should e[...]

  • Page 6

    Notice to Users of ISDN Service The follo wing instructions are provided to ensure compliance with the Federal Communications Commission (FCC) Rules, Part 68. 1 All direct connections to ISDN lines must be made using standard plugs and jac ks. 2 Bef ore connecting your unit, y ou must inf or m the local telephone company of the f ollowing inf ormat[...]

  • Page 7

    vii Remote Annex 6300 Hardw are Installation Guide Re vision Lev el Histor y Revision Description A1 Initial release incorporating the 166-024-837 Addendum..[...]

  • Page 8

    Remote Annex 6300 Hardw are Installation Guide Revision Le vel Histor y viii[...]

  • Page 9

    ix Remote Annex 6300 Hardw are Installation Guide Contents Preface About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Printing Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 10

    Remote Annex 6300 Hardw are Installation Guide Contents x Command Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 addr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 11

    xi Remote Annex 6300 Hardw are Installation Guide Contents Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1 Disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 12

    Remote Annex 6300 Hardw are Installation Guide Contents xii[...]

  • Page 13

    xiii Remote Annex 6300 Hardw are Installation Guide Figures Figure 1-1. The Remote Annex 6300 as a Remote Access Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Figure 1-2. Remote Annex 6300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Fi[...]

  • Page 14

    Remote Annex 6300 Hardw are Installation Guide xiv T ables T able 1-1. Modem P ort Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 T able 1-2. Network/Status Alar ms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 15

    xv Remote Annex 6300 Hardw are Installation Guide Preface T his guide describes what a network administrator needs to know to install a Remote Annex 6300 on a local area network (LAN). The Remote Annex Software Installation Notes describe how to install the software. The Annex Administrator’s Guide for UNIX provides configuration information. Abo[...]

  • Page 16

    Remote Annex 6300 Hardw are Installation Guide Pref ace xvi Appendix A Port Pins and Signals This appendix details the connectors located on the rear panel of the Remote Annex 6300. Appendix B Connectors and Jumpers This appendix describes the loopback connectors and jumper settings for the Remote Annex 6300. Appendix C Modem Carrier Card Upgrade I[...]

  • Page 17

    xvii Remote Annex 6300 Hardw are Installation Guide Pref ace Conv ention: Represents: bold Bold indicates commands, pathnames, or filenames that must be entered as displayed. italics In the context of commands and command syntax, lowercase italics indicate variables for which the user supplies a value. [ ] In command dialogue, square brackets indi[...]

  • Page 18

    Remote Annex 6300 Hardw are Installation Guide Pref ace xviii Related Documents Each Remote Annex hardwar e platform ships with the appropriate hardwar e guide. The r emaining documentation is included with the software.[...]

  • Page 19

    xix Remote Annex 6300 Hardw are Installation Guide T echnical Suppor t and Online Ser vices T o ensure compr ehensive network support to our customers and partners worldwide, Bay Networks Customer Service has T echnical Response Centers in key locations around the globe: ❑ Billerica, Massachusetts ❑ Santa Clara, California ❑ Sydney , Australi[...]

  • Page 20

    Remote Annex 6300 Hardw are Installation Guide T echnical Support and Online Ser vices xx Customers can also purchase dir ect support from Bay Networks through a variety of service pr ograms. As part of our PhonePlus™ program, Bay Networks Service sets the industry standar d, with 24- hour , 7-days-a-week telephone support available worldwide at [...]

  • Page 21

    xxi T echnical Support and Online Ser vices Remote Annex 6300 Hardw are Installation Guide Bay Netw orks Inf or mation Ser vices Bay Networks Information Services provide up-to-date support information as a first-line resour ce for network administration, expansion, and maintenance. This information is available from a variety of sources. W or ld [...]

  • Page 22

    Remote Annex 6300 Hardw are Installation Guide T echnical Support and Online Ser vices xxii Customer Ser vice FTP Accessible via URL ftp://support.baynetworks.com (134.177.3.26), this site combines and organizes support files and documentation fr om across the Bay Networks pr oduct suite, including switching products from our Centillion™ and Xyl[...]

  • Page 23

    xxiii T echnical Support and Online Ser vices Remote Annex 6300 Hardw are Installation Guide The message section is monitored by Bay Networks engineers, who provide assistance wher ever possible. Customers and resellers holding Bay Networks service contracts also have access to special libraries for advanced levels of support documentation and soft[...]

  • Page 24

    Remote Annex 6300 Hardw are Installation Guide T echnical Support and Online Ser vices xxiv Ho w to Get Help Use the following numbers to reach your Bay Networks T echnical Response Center: T echnical Response Center T elephone Number Fax Number Billerica, MA 1-800-2LANW AN (508) 670-8765 Santa Clara, CA 1-800-2LANW AN (408) 764-1 188 V albonne, Fr[...]

  • Page 25

    1-1 Remote Annex 6300 Hardw are Installation Guide Cha pter 1 Intr oduction T he Remote Annex 6300 is a dial-in remote access server that supports mixed traffic, such as analog modems, V .120 ISDN T erminal Adapters, and devices supporting synchronous PPP . Remote Netw ork Access The Remote Annex 6300 provides r emote network access to the followi[...]

  • Page 26

    Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction 1-2 Remote Anne x 6300 Descr iption The Remote Annex 6300 is a Primary Rate ISDN server that houses up to 32 modems to provide the flexibility of terminating calls originated by analog modems, terminal adapters, and routers. Figure 1-2 illustrates a Remote Annex 6300. Figure 1-2[...]

  • Page 27

    1-3 Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction PRI Interf ace This interface resides on the MLB in the form of a module whose RJ45 connector is accessible through the r ear panel of the Remote Annex 6300. This interface is controlled by a second 486DX2 pr ocessor , whch also controls the internal modems. Memor y The MLB h[...]

  • Page 28

    Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction 1-4 ROM Monitor When the Remote Annex completes its self tests, the console displays the ROM monitor prompt. The ROM monitor is an interactive command interpreter that is used to define configuration parameters. All of the information that the Remote Annex needs to boot an oper[...]

  • Page 29

    1-5 Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction Fr ont Panel The Remote Annex 6300 front panel consists of: ❑ Modem Port Status LEDs ❑ Modem Configuration Status LEDs ❑ PRI Channel Status LEDs ❑ Network /Status Alarms ❑ Reset Button ❑ Power LED Figure 1-3 illustrates the Remote Annex 6300 front panel. The fron[...]

  • Page 30

    Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction 1-6 Front P anel Components Modem P ort Status LEDs The Remote Annex 6300 has two status LEDs for each modem port (up to 32, if installed). The status LEDs display modem port status during system operation. T able 1-1 describes the modem port status LEDs. T able 1-1. Modem P ort [...]

  • Page 31

    1-7 Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction Netw or k/Status Alar ms The six Network/Status Alarms, labeled RED, YEL, BLU, TEST , SYNC, and LOS, display PRI network activity during system operation. The front panel also has four system status LEDs labeled A TTN, ST A T , TRAF , and ST A TUS that display operational sta[...]

  • Page 32

    Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction 1-8 T able 1-2. Network/Status Alar ms (continued) Reset Button The button is used to: ❑ Enter Setup Mode. When the button is pressed (ON), the SETUP LED is green and the Remote Annex 6300 enters Setup mode. In this mode, configuration data is entered via the Console T erminal[...]

  • Page 33

    1-9 Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction P o wer LED The Power LED is ON when the Remote Annex 6300 is connected to an AC power source and switched ON. Rear P anel Figure 1-4 shows the Remote Annex 6300 rear panel with the following connectors and switches: ❑ PRI ISDN Interface Port ❑ Ethernet Ports ❑ Console [...]

  • Page 34

    Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction 1-10 Rear P anel Components PRI ISDN Interf ace P ort The PRI ISDN Interface port comes with an 8-pin, RJ48C port for attaching the PRI ISDN Interface cable connector . The PRI ISDN Interface provides access to a digital PRI ISDN line. Ethernet P or ts The Remote Annex 6300 comes[...]

  • Page 35

    1-11 Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction P o wer Select Switch The Power Select switch selects the operational voltage range. The Remote Annex 6300 automatically compensates for variation within the voltage range. The 110V position allows operation in the 90 to 130 VAC range; the 220V position allows operation in t[...]

  • Page 36

    Remote Annex 6300 Hardw are Installation Guide Chapter 1 Introduction 1-12 ❑ Operating humidity: 5% to 95% relative humidity , non-condensing ❑ Non-operating humidity: 5% to 95% relative humidity , non-condensing ❑ Operating shock: 10G peak 1/2 sine wave, 1 1 ms duration ❑ Operating vibration: random vibration 1.2 *10 -3 G 2 /Hz, 12 to 198 [...]

  • Page 37

    2-1 Remote Annex 6300 Hardw are Installation Guide Cha pter 2 Installing the Remote Anne x 6300 T his chapter describes how to install your Remote Annex 6300 hardwar e and connect it to your Ethernet network. Setting up the Remote Annex 6300 consists of: ❑ Installing the Remote Annex 6300 in a Rack (Optional) ❑ Connecting a LAN ❑ Connecting a[...]

  • Page 38

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-2 Connecting the Remote Annex to a LAN requir es the following equipment: ❑ The appropriate network cable (e.g., Ethernet transceiver cable) for connecting to a LAN or an Ethernet loopback connector . ❑ The console port cable (supplied with software) and[...]

  • Page 39

    2-3 Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 Attaching the Mounting Brack et to the Remote Anne x 6300 Attach the front mounting bracket to the Remote Annex 6300 as follows: 1 Remo ve the mounting brack et fr om its package. 2 Remo ve three scre ws from the front of the co v er on each side of the Re[...]

  • Page 40

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-4 Attaching the Mounting Brack et and De vice to the Rack Attach the mounting bracket to the rack as follows: 1 Position the Remote Anne x horizontally , facing f orward in the rac k. 2 Align the holes in the mounting brac ket with the holes in the rac k. 3 [...]

  • Page 41

    2-5 Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 Attaching the Mounting Brack et to the Remote Anne x 6300 Attach the rear mounting bracket to the Remote Annex 6300 as follows: 1 Remo ve the mounting brack ets and har dware kit fr om its package. 2 Remo ve tw o screws fr om the rear of the cov er on each[...]

  • Page 42

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-6 Attaching the Mounting Brack et and De vice to the Rack Attach the mounting bracket to the rack as follows: 1 Position the Remote Anne x horizontally , facing f orward in the rac k. 2 Align the holes in the mounting brac ket with the holes in the rac k. 3 [...]

  • Page 43

    2-7 Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 Figure 2-5. Remote Annex 6300 Ethernet Connections The following subsections contain a description of how to connect your Remote Annex 6300 to: ❑ Thin Ethernet (10Base2) ❑ Thick Ethernet (10Base5) ❑ T wisted Pair (10BaseT) Connecting Thin Ether net ([...]

  • Page 44

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-8 1 V er ify that both sides of the T -connector are connected to the Thin Ethernet cable. If the Remote Annex 6300 is the last device on the Thin Ethernet segment, make sure that one side of the T -connector is connected to the cable and the other side is c[...]

  • Page 45

    2-9 Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 Connecting Thick Ethernet (10Base5) Cable T o connect Thick Ethernet (10Base5) or equivalent transceiver cable, you must have already installed a 10Base5 Ethernet network cable. Follow these steps to connect the Remote Annex 6300 to a Thick Ethernet cable [...]

  • Page 46

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-10 Connecting T wisted Pair Ethernet (10BaseT) Cable Follow the steps in this section to connect T wisted Pair (10BaseT) Ethernet cable to the Remote Annex 6300 (see Figure 2-8 ): 1 Insert the connector located on the T wisted Pair Ethernet cable into the 10[...]

  • Page 47

    2-11 Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 Connecting a Console T er minal A console terminal is used to access the ROM Monitor and boot the Remote Annex 6300 for the first time. Follow the steps in this section to connect a console terminal to the console port located on the rear panel of the Re[...]

  • Page 48

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-12 2 Plug the 8-pin connector into the console port located on the back panel of the Remote Anne x 6300 ( Figure 2-10 ). When the connector clicks into place, the connection is secure. Appendix A describes the console port’s signal/pin allocation. Figure 2[...]

  • Page 49

    2-13 Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 Connecting the PRI ISDN Interf ace A PRI ISDN Interface is used to connect the Remote Annex 6300 to an ISDN line. Follow the steps in this section to connect the ISDN line to the PRI ISDN Interface port located on the rear panel of the Remote Annex 6300. [...]

  • Page 50

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-14 Powe r ing Up and T esting the Remote Anne x 6300 Power-up and test your Remote Annex 6300 as follows: 1 V er ify the Remote Anne x 6300’s operational pow er range. Check that the power select switch is set to the 110V position for operation in the 90 t[...]

  • Page 51

    2-15 Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 The Remote Annex 6300 now runs its ROM-resident power-up diagnostics. The LEDs light and then turn off, except for some status LEDs. The ROM-resident, power -up diagnostics take 2 to 3 minutes to complete. If the diagnostics complete successfully , the Re[...]

  • Page 52

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-16 If the A TTN LED is ON or flashing, one of the following failures has occurred (see Chapter 4 for more details): ❑ Remote Annex hardwar e failure; contact technical support. ❑ Network or network interface failure; err or message displays on the consol[...]

  • Page 53

    2-17 Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 4 Record the Remote Annex’s Ethernet address for future reference. At the monitor prompt, type addr - d and press . The screen display looks similar to this: Installing the Operational Softw are and Loading the Image Use this section if you have success[...]

  • Page 54

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-18 Installing to and Loading from a UNIX Host This section describes how to install the Remote Annex 6300’s operational software and image to a UNIX host (see the Annex Administrator ’ s Guide for UNIX for mor e details). 1 Install the image on a UNIX ho[...]

  • Page 55

    2-19 Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 The Remote Annex 6300 supports the BOOTP and RARP protocols. Use these protocols to obtain boot information from a UNIX host without requiring any manual set-up on the Remote Annex 6300. ❑ BOOTP allows a diskless client to determine its IP address, the [...]

  • Page 56

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-20 In the previous example: ❑ sm is the subnet mask. ❑ gw is the load/dump gateway address. ❑ vm is the V endor Magic Cookie. ❑ ht is host type (1=Ethernet). ❑ ha is the Remote Annex 6300 ’s hardwar e address (Ethernet Address). ❑ ip is the Rem[...]

  • Page 57

    2-21 Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 The only boot information that RARP provides is the Remote Annex 6300’s Internet address. The ROMs save this information in the inet_addr parameter. The ROMs use default information for the subnet mask and preferred load host. This means the ROMs will b[...]

  • Page 58

    Remote Annex 6300 Hardw are Installation Guide Chapter 2 Installing the Remote Annex 6300 2-22 T o boot your Remote Annex 6300 from Flash ROM. 1 Enter the ROM Monitor prompt from the console. 2 Set the Internet address to a v alid IP address and the subnet mask to a v alid mask using the addr command. 3 Set the interface sequence to self using the [...]

  • Page 59

    3-1 Remote Annex 6300 Hardw are Installation Guide Cha pter 3 R OM Monitor Commands T his chapter describes the ROM Monitor commands. Access these commands through a terminal connected to the console port located on the back of the Remote Annex 6300. The ROM Monitor commands allow you to set a subset of the configuration (EEPROM) parameters. Some [...]

  • Page 60

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-2 Default or current values for parameters ar e displayed in brackets. For example: Enter broadcast address [132.245.6.255]: At the prompt, enter a dif ferent value, or pr ess to leave the displayed value unchanged. Y ou can use unique abbreviations for all ROM Monitor [...]

  • Page 61

    3-3 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands T able 3-1. ROM Monitor Commands (continued) (continued on next page) Command Description Use boot [-l] [< file >] Erases the existing Flash memory and copies a new image to Flash. Upgrading or replacing the Flash image. config Displays the curr ent hardwar e [...]

  • Page 62

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-4 T able 3-1. ROM Monitor Commands (continued) Command Descr iption Use mop [-d] (not supported in this release) Displays and sets EEPROM values relevant to V AX/VMS network addressing, including the MOP load/dump address. Loading software from a DEC VMS host. This comm[...]

  • Page 63

    3-5 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands addr The addr command displays and sets several Remote Annex 6300 operating parameters (EEPROM values) relevant to IP network addressing: ❑ Internet address. ❑ Subnet mask. ❑ Broadcast addr ess. ❑ Preferr ed Load Host address. ❑ Preferr ed Dump Host address.[...]

  • Page 64

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-6 The addr command display looks like this: The addr -d command display looks like this: monitor:: addr Enter Internet address [<uninitialized>]:: 192.9.200.214 Internet address: 192.9.200.214 Enter Subnet mask [255.255.0.0]:: Enter Broadcast address [0.0.0.0]:: 1[...]

  • Page 65

    3-7 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands The Remote Annex 6300 must have an Internet (IP) address in its memory before it can load its operational image across the Ethernet via the IP protocol. Therefore, you must enter the IP address before booting the Remote Annex 6300 from a UNIX load host. If you do not [...]

  • Page 66

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-8 boot The boot command requests the loading of appropriate Remote Annex 6300 operating software from a cooperating host. The command syntax is: boot [ –lv | filename ] T yping the letter q or - C interrupts the boot. If you try to boot with a non-existent image fil[...]

  • Page 67

    3-9 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands When the Remote Annex 6300 begins to boot, it displays the load server host’s Internet address. If the unit does not boot successfully after several attempts, it displays a boot attempt failed message; if the unit has opened the boot file and an error occurs during [...]

  • Page 68

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-10 The boot command display (using bfs ) looks like this: The next example shows a boot using tftp . The Remote Annex always tries to open a file using bfs first. If unsuccessful, the Remote Annex uses tftp to open the file. monitor:: boot Enter boot file name[(ip) “o[...]

  • Page 69

    3-11 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands The boot –l command downloads and saves the operational image to non-volatile memory, erases the existing Flash memory, copies the new image from non-volatile memory to Flash memory, and then executes the image. After executing a boot –l , the ls command may not [...]

  • Page 70

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-12 Use boot –l only when reloading your Flash memory . T ypically , you reload your Flash memory when you ar e upgrading to a new version of software. Make sure that you have a pr operly configured load host available or you will erase erase your image from Flash and[...]

  • Page 71

    3-13 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands config The config command displays the current configuration information and revision levels for the Remote Annex 6300. The config command displays revision information, the amount of memory installed, T1 or E1 configuration information, and a description of the num[...]

  • Page 72

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-14 console-baud The console-baud command changes the console port’s baud rate. Thus, the console port can interface with any modem to which it is connected. When the baud rate is entered as auto , the Remote Annex 6300 detects the baud rate of the incoming line and ad[...]

  • Page 73

    3-15 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands T o provide r emote access to the Remote Annex 6300 ROMs: 1 From a site local to the Remote Anne x 6300: ❑ Put the Remote Annex in test mode so the monitor prompt appears on the console. ❑ Set the modem to auto-answer mode. 2 From the Remote Anne x 6300 console p[...]

  • Page 74

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-16 erase The erase command erases the contents of non-volatile memory, including the Remote Annex 6300’s Internet address. This command also restores the parameters to their factory defaults. The syntax is: erase If the self-boot option is installed, the erase command[...]

  • Page 75

    3-17 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands If the self-boot option is not used, the command display looks like this: W ARNING monitor:: erase Erase all non-volatile EEPROM memory? (y/n) [n]:: y Erasing 65504 bytes of non-volatile memory. Please wait... 16K->|Data 0x0 .......................................[...]

  • Page 76

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-18 help Entering help ,o r ? , displays brief descriptions of the Remote Annex 6300 ROM Monitor commands.[...]

  • Page 77

    3-19 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands image The image command sets and displays the name of the image file containing the Remote Annex 6300’s software. The syntax is: image [ –d | filename ] The filename argument permits up to 100 characters. To return the image name to its default, enter a pair of [...]

  • Page 78

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-20 ipx This release does not support this command. The ipx command sets several parameters associated with IPX booting and dumping. This is useful when loading the Remote Annex 6300’s operational image from a Novell file server. The syntax is: ipx [ –d ] The ipx com[...]

  • Page 79

    3-21 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands lat_k e y The lat_key command allows you to set the LAT key from the ROM monitor. The lat_key is optional and may be purchased separately . The command syntax is: lat_key [ –d ] The lat_key command display looks like this: The lat_key –d command displays the curr[...]

  • Page 80

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-22 mop This release does not support this command. The mop command sets the MOP load/dump address. This is useful when the loading the Remote Annex 6300’s operational image from a VAX VMS load host. The command syntax is: mop [ –d ] The mop command display looks lik[...]

  • Page 81

    3-23 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands net The net command executes an Ethernet transceiver loopback test on the local area network. The command syntax is: net The net command display looks like this: This transceiver loopback test sends out a short test packet from the Remote Annex 6300 through the trans[...]

  • Page 82

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-24 Failing this test indicates that either the Remote Annex 6300, its transceiver cable, its transceiver, or the Ethernet, is bad. Isolate the failure by using this test and the Ethernet loopback connector. Any of the following conditions can cause these test failures: [...]

  • Page 83

    3-25 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands option_k e y The option_key command loads an option key from the ROM monitor. The command syntax is: option_key [ –d ] The option_key command display looks like this: The option_key –d command displays the current settings: monitor:: option_key Enter option_key [[...]

  • Page 84

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-26 ping The ping command sends an Internet Control Message Protocol (ICMP) mandatory ECHO_REQUEST datagram to elicit an ICMP ECHO_RESPONSE from a host or gateway. ECHO_REQUEST datagrams ( pings ) have an IP and ICMP header, followed by a structured time value and an arb[...]

  • Page 85

    3-27 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands por ts The ports command tests the PRI interface port. The syntax is: ports T o test the PRI port, the interface must be connected to a loopback plug. No external clocking is requir ed. When invoked, the command displays a menu of options. The following is a sample s[...]

  • Page 86

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-28 sequence The sequence command edits the load/dump interface list. This list determines the order of the network interfaces the Remote Annex 6300 will use for loading and dumping. The default, net , uses the LAN interface. If the Remote Annex 6300 fails to boot using [...]

  • Page 87

    3-29 Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands stats The stats command displays current network statistics gathered by the ROM. Use stats along with the boot command to help isolate problems. T able 3-2 describes the network statistics displayed by the stats command. The syntax is: stats The stats command display[...]

  • Page 88

    Remote Annex 6300 Hardw are Installation Guide Chapter 3 ROM Monitor Commands 3-30 T able 3-2. Network Statistics (continued) Statistic Description Bus W ait Drops The number of packets dr opped due to waiting too long for a bus to become available. Bad T ypes/ Lengths The number of unknown packet types if Ethernet IP encapsulation is being used. T[...]

  • Page 89

    4-1 Remote Annex 6300 Hardw are Installation Guide Cha pter 4 T r oubleshooting Procedures T he Remote Annex 6300 ’ s front panel contains a number of LEDs that provide information about normal operations and about problems that occur . Use these LEDs and the ROM Monitor commands to diagnose problems. Figur e 4-1 illustrates the Remote Annex 6300[...]

  • Page 90

    Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures 4-2 T able 4-1. Remote Annex 6300 Front P anel LEDs (continued on next page) LED(s) Description Modem Status The Remote Annex 6300 has two status LEDs for each modem port (up to 32): CD - Data Carrier Detect is a green LED and is on when the carrier has been detect[...]

  • Page 91

    4-3 Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures T able 4-1. Remote Annex 6300 Front P anel LEDs (continued) If you are using an external CSU, some of the Network/Status alarm LEDs may not give true r eadings. In this case, defer to the status and alarm conditions indicated on the external CSU. LED(s) Descrip[...]

  • Page 92

    Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures 4-4 In addition to the front panel LEDs, the Remote Annex 6300 contains a Link LED on the rear panel. The Link LED is gr een when an active 10BaseT segment is attached. During power-up and booting, it is mor e difficult to diagnose problems because they can origin[...]

  • Page 93

    4-5 Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures Normal Mode Remote Annex 6300 Diagnostics Following power-up or r eset, the Remote Annex 6300 enters Normal mode. The following subsections describe both the possible error and error-free conditions that can occur during power-up and booting in Normal mode. Nor[...]

  • Page 94

    Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures 4-6 Activity N2: T esting the Hardw are During the power-up sequence, the Remote Annex 6300 runs a series of self-test diagnostics. These diagnostics test internal hardware functions. If a test fails, the ATTN and STAT LEDs flash and an error message is displayed o[...]

  • Page 95

    4-7 Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures Activity NE5: Booted Wrong Image The Remote Annex 6300 loaded the wrong image. Pr ess the button for 3 seconds to reset the device. Following is a list of ways to prevent this pr oblem in the future: ❑ Make sure that you configur e the Remote Annex 6300 with[...]

  • Page 96

    Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures 4-8 T able 4-4. Nor mal Mode Err or LED States Key : ● On continuously . ✕ Of f. ■ Flashing irregularly . ◆ Flashing regularly (about 1Hz). Activity T1: T esting LEDs All front panel LEDs light for a few seconds, then all but the Ethernet Link LED turns off[...]

  • Page 97

    4-9 Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures Setup Mode Error States T able 4-5 contains a description of the LEDs that are used to describe errors that occur at dif ferent stages of the system start-up pr ocess. If the Remote Annex 6300 fails while testing the hardwar e, (state T2), the error condition i[...]

  • Page 98

    Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures 4-10 Boot F ailures The procedur es for troubleshooting a power-up failur e established that: ❑ The hardwar e is functional. ❑ The Ethernet interface is functional. ❑ The Remote Annex 6300 can communicate with the Ethernet. If the Remote Annex 6300 still is n[...]

  • Page 99

    4-11 Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures Boot Error Report If an error occurs, a Remote Annex 6300 boot err or report is generated onl y if the Remote Annex 6300 has opened the boot file. The report is displayed using the following format: BOOT ERROR REPORT (for BFS files only) Boot attempt from host[...]

  • Page 100

    Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures 4-12 T able 4-6. Errors from Last ERPC Lay er Inv ocation T able 4-7. Errors from Last Read Request Error Description H/W errors The Remote Annex 6300 sensed a hardware error during message transmission or reception. This error indicates a fault with the Remote Ann[...]

  • Page 101

    4-13 Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures T able 4-8. Errors from Last Open Request Correcting Remote Annex 6300 Parameters The following parameters must accurately reflect both the Remote Annex 6300 and the network environment in which it operates. Verify the Remote Annex 6300’s IP address using t[...]

  • Page 102

    Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures 4-14 ❑ The IP encapsulation type. Many systems have hardwar e Ethernet interfaces that are IEEE 802.3 compliant, but very few actually do 802.3 IP packet encapsulation. Use the default, Ethernet, unless you know absolutely that your LAN does 802.2/802.3 IP packet[...]

  • Page 103

    4-15 Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures UNIX Host on the LAN When troubleshooting a UNIX host on the LAN, make sur e that: ❑ The host is booted and functioning properly . ❑ The host can communicate with other network nodes using standard UNIX networking featur es and utilities. ❑ All Remote An[...]

  • Page 104

    Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures 4-16 The host displays erpc_return 0 if it successfully receives a request and is sending out an affirmative response. If any Remote Annex 6300- related files are missing or cannot be installed, contact technical support. A PC host running the UNIX operating system[...]

  • Page 105

    4-17 Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures Remote Anne x 6300 Dumps The Remote Annex 6300 dumps its memory image to a host running load server software when certain software or hardware events occur. T able 4-9 shows the LED states during a dump. Dump files are generated for use by technical support p[...]

  • Page 106

    Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures 4-18 The Remote Annex 6300 sends a dump file to a preferred load dump host. If you do not define this host by specifying an address, the Remote Annex 6300 broadcasts a request and dumps to the first host that responds. The Remote Annex sends a dump to the /usr/spoo[...]

  • Page 107

    4-19 Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures Each dump file contains a complete image of the Remote Annex 6300 RAM memory and hardware state. The amount of space required for a dump file varies according to the port configuration. The ROM Monitor config command displays the amount of memory for the Remo[...]

  • Page 108

    Remote Annex 6300 Hardw are Installation Guide Chapter 4 T roubleshooting Procedures 4-20[...]

  • Page 109

    A-1 Remote Annex 6300 Hardw are Installation Guide Appendix A P or t Pins and Signals T his appendix identifies the signals and the associated pins used by the following Remote Annex 6300 ports: ❑ Console Port. ❑ 10Base2 Ethernet Port. ❑ 10Base5 Ethernet Port. ❑ 10BaseT Ethernet Port. ❑ PRI ISDN Interface. Console P or t Figur e A-1 illu[...]

  • Page 110

    Remote Annex 6300 Hardw are Installation Guide Appendix A P or t Pins and Signals A-2 T able A-1. Console P ort Pin/Signal Allocations 10Base2 Ether net P or t Figure A-2 illustrates a 10Base2 BNC Ethernet port. Figure A-2. 10Base2 BNC Ethernet P ort Pin Number Signal 1 R TS – 2 DTR – 3 TXD – 4 DCD + 5 RXD + 6 GND 7 Unused 8 Unused Coaxial Ce[...]

  • Page 111

    A-3 Remote Annex 6300 Hardw are Installation Guide Appendix A P or t Pins and Signals 10Base5 Ether net P or t Figure A-3 illustrates a 10Base5 Ethernet transceiver port. T able A-2 lists the connector ’s pin/signal allocations. Figure A-3. 10Base5 Ethernet P ort T able A-2. 10Base5 Ether net P ort Pin/Signal Allocation 81 9 15 Pin Number Signal [...]

  • Page 112

    Remote Annex 6300 Hardw are Installation Guide Appendix A P or t Pins and Signals A-4 10BaseT Ether net P or t Figure A-4 illustrates a 10BaseT Ethernet port r eceptacle. T able A-3 lists the receptacle’s pin/signal allocations. Figure A-4. 10BaseT Ethernet P ort T able A-3. 10BaseT Ether net P ort Pin/Signal Allocations 1 8 RJ45 Pin Signal 1 TXD[...]

  • Page 113

    A-5 Remote Annex 6300 Hardw are Installation Guide Appendix A P or t Pins and Signals PRI ISDN Interf ace Figure A-5 illustrates a PRI ISDN Interface port connector . T able A-4 lists the port’s pin/signal allocations. Figure A-5. PRI ISDN Interf ace P ort Receptacle T able A-4. PRI ISDN Interface P or t/Pin Signal Allocations 1 8 Pin Number Sign[...]

  • Page 114

    Remote Annex 6300 Hardw are Installation Guide Appendix A P or t Pins and Signals A-6[...]

  • Page 115

    B-1 Remote Annex 6300 Hardw are Installation Guide Appendix B Connector s and Jumpers T his appendix describes the loopback connectors. Loopbac k Connector s 10Base2 Ethernet Loopback Connector The 10Base2 loopback connector is a 22-Ohm BNC terminator plug. This plug places a 22-Ohm resistor between the BNC plug’s center coaxial line and shield. [...]

  • Page 116

    Remote Annex 6300 Hardw are Installation Guide Appendix B Connectors and Jumper s B-2[...]

  • Page 117

    C-1 Remote Annex 6300 Hardw are Installation Guide Appendix C Modem Carr ier Card Upgrade Instr uctions T he Remote Annex 6300 supports 4, 8, 12, 16, 20, 24, 28, or 32 internal modems. The Remote Annex 6300 modem carrier upgrade kit enables you to add modems to the Remote Annex 6300 by adding a carrier card and modem card to your existing platform.[...]

  • Page 118

    Remote Annex 6300 Hardw are Installation Guide Appendix C Modem Carrier Card Upgrade Instructions C-2 Disassembly Instr uctions The following instructions describe how to disassemble the Remote Annex 6300. These instructions assume that you are facing the unit’s rear panel. Figure C-1 illustrates the instructions. 1 Unplug the unit. 2 Disconnect [...]

  • Page 119

    C-3 Remote Annex 6300 Hardw are Installation Guide Appendix C Modem Carrier Card Upgrade Instructions Installation Instr uctions The following instructions describe how to install the modem carrier card into the Remote Annex 6300. The RA6300 modem carrier upgrade kit allows you to add modems to the Remote Annex 6300 by adding a modem carrier card, [...]

  • Page 120

    Remote Annex 6300 Hardw are Installation Guide Appendix C Modem Carrier Card Upgrade Instructions C-4 5 Plug the pow er extension cable fr om the MLB into the modem carrier card (Connector J19), making sure that it is fully seated and secur ed by its loc king detents . Figure C-2. Adding Modem Carrier Card to the Remote Annex 6300 Screw , Lock Wash[...]

  • Page 121

    C-5 Remote Annex 6300 Hardw are Installation Guide Appendix C Modem Carrier Card Upgrade Instructions Assembly Instr uctions T o reassemble the Remote Annex 6300: 1 Low er the Remote Annex 6300’ s cov er onto the unit and slide it forw ard (see Figure C-3 ). 2 Secure the co ver b y installing the 17 screws bac k into the cov er , starting at the [...]

  • Page 122

    Remote Annex 6300 Hardw are Installation Guide Appendix C Modem Carrier Card Upgrade Instructions C-6 Powe r -up and T est T o run the Remote Annex 6300 power-up and test sequence: 1 Reconnect all the cables, including: ❑ The Ethernet cable ❑ The PRI ISDN Interface cable ❑ The console terminal cable ❑ The power cord 2 T urn on the unit’s [...]

  • Page 123

    C-7 Remote Annex 6300 Hardw are Installation Guide Appendix C Modem Carrier Card Upgrade Instructions 4 Issue the config command to verify the new hardw are and modem configuration. 5 Issue the ports command and enter the number of ports to be tested as a range at the prompt requesting the port list. If the ports tests complete successfully, and [...]

  • Page 124

    Remote Annex 6300 Hardw are Installation Guide Appendix C Modem Carrier Card Upgrade Instructions C-8[...]

  • Page 125

    D-1 Remote Annex 6300 Hardw are Installation Guide Appendix D Modem Upgrade Instr uctions T he Remote Annex 6300 supports 4, 8, 12, 16, 20, 24, 28 , or 32 internal modems. The modems reside on quad modem car ds. This chapter describes how to install additional quad modem cards into the Remote Annex 6300. The additional modem cards ar e installed on[...]

  • Page 126

    Remote Annex 6300 Hardw are Installation Guide Appendix D Modem Upgrade Instructions D-2 Disassembly Instr uctions These instructions assume that you are facing the unit’s rear panel. T o disassemble the Remote Annex 6300 (see Figure D-1 ): 1 Unplug the unit. 2 Disconnect all the cables. 3 Remo ve the scre ws from the side and back of the unit. 4[...]

  • Page 127

    D-3 Remote Annex 6300 Hardw are Installation Guide Appendix D Modem Upgrade Instructions Installation Instr uctions Observe handling precautions: electr ostatic-sensitive devices. T o install the additional quad modem card(s)onto the modem carrier card (see Figur e D-2 ): 1 Find the next av ailable location on the modem carrier card into which a mo[...]

  • Page 128

    Remote Annex 6300 Hardw are Installation Guide Appendix D Modem Upgrade Instructions D-4 Figure D-2. Adding Modem Cards to the Remote Annex 6300[...]

  • Page 129

    D-5 Remote Annex 6300 Hardw are Installation Guide Appendix D Modem Upgrade Instructions Assembly Instr uctions T o reassemble the Remote Annex 6300: 1 Low er the Remote Annex 6300’ s cov er onto the unit and slide it forw ard (see Figure D-3 ). Figure D-3. Replacing the Remote Annex 6300 Co ver Screws (17 places)[...]

  • Page 130

    Remote Annex 6300 Hardw are Installation Guide Appendix D Modem Upgrade Instructions D-6 2 Secure the co ver b y installing the 17 screws bac k into the cov er , starting at the rear and working to the sides. Do not over-tighten these scr ews (beyond 10 in-lbs. of torque). Powe r -up and T est The following instructions describe the power -up and t[...]

  • Page 131

    D-7 Remote Annex 6300 Hardw are Installation Guide Appendix D Modem Upgrade Instructions 4 Issue the config command to verify the new hardw are and modem configuration. 5 Issue the ports command and enter the number of ports to be tested as a range at the prompt requesting the port list. If the ports tests complete successfully, and the config co[...]

  • Page 132

    Remote Annex 6300 Hardw are Installation Guide Appendix D Modem Upgrade Instructions D-8 T able D-1. Modem Card/S1 DIP Switch Section Assignments The following instructions detail how to r emove a quad modem card and toggle its appropriate DIP switch section (on DIP switch S1) to assure that all r emaining modem cards will be r ecognized by the Rem[...]

  • Page 133

    D-9 Remote Annex 6300 Hardw are Installation Guide Appendix D Modem Upgrade Instructions Figure D-5. Remo ving Modem Cards from the Remote Annex 6300 4 Lift the modem card straight out of its connector , making sure not to damage any pins. 5 Referring to T a ble D-1 , identify the S1 DIP switch section that corresponds to the location of the modem [...]

  • Page 134

    Remote Annex 6300 Hardw are Installation Guide Appendix D Modem Upgrade Instructions D-10 6 Locate the S1 DIP switch section and set it to the ON position (see Figure D-6 ). Figure D-6 . Locating and Setting DIP Switch S1 DIP Switch S1 F ront of Unit 1 ON 2345678 ON[...]

  • Page 135

    Index-1 Remote Annex 6300 Hardw are Installation Guide A about this guide xv AC line socket description of 1-1 1 addr command 3-5 examples 3-6 auto-initializing using BOOTP 2-18 auto-initilaizing using RARP 2-18 autosense Ethernet connector 1-2 B boot command 3-3, 3-8 examples 3-12 boot error report 4-1 1 boot failures 4-10 boot -l command 3-1 1 bo[...]

  • Page 136

    Index Remote Annex 6300 Hardw are Installation Guide Index-2 F front panel description of 1-5 features of 1-5 H hardware configuration displaying 3-13 during power-up 2-16 help command 3-3, 3-18 I image command 3-3, 3-19, 3-20 image -d command 3-19 image name default 3-8, 3-19 initial boot parameters setting addresses 3-5 installing additional mode[...]

  • Page 137

    Index Index-3 Remote Annex 6300 Hardw are Installation Guide setting 3-7 PRI ISDN interface connector A-5 PRI ISDN port A-5 PRI ISDN port/pin signal allocations A-5 printing conventions xvi Q Quad modem cards removing D-7 quad modem cards installing D-3 R rack mount installation front mount 2-2 rear mount 2-4 RARP protocol 2-19 rear panel descripti[...]

  • Page 138

    Index Remote Annex 6300 Hardw are Installation Guide Index-4 serial line ports 3-27 TFTP 3-10 U UNIX boot 2-18 upgrading the Remote Annex installing the modem carrier card C-3 modem upgrade instructions D-1 modem upgrade kit D-1 removing the cover C-2, D-2 replacing the cover C-5 required tools C-1 testing the new modems D-6 W watchdog timer 1-4 we[...]