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- informations concerning technical data of Belgacom 500
- name of the manufacturer and a year of construction of the Belgacom 500 item
- rules of operation, control and maintenance of the Belgacom 500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Belgacom 500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Belgacom 500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Belgacom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Belgacom 500.
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It is mostly in the manuals where we will find the details concerning construction and possibility of the Belgacom 500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
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Table of contents for the manual
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Belgacom F orum™ 500 Fo r u m I P h o n e P C User Guide[...]
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Welcome to Belgacom Thank you for choosing a Belgacom product that stands for the best in quality matched wi th high design standards. Forum IPhone PC The following oper ating instructions will assist you in using your Forum IPhone PC and answer most of the questions that ma y arise. If you need any extr a information or support, the first peo- ple[...]
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1 Contents General Information 3 Abbreviations and Terminology 3 System Requirements 5 Character istics 6 Installation 7 Functionality 9 Configuring the Forum IPhone PC 11 Forum Tab 11 Display Tab 12 Audio Tab 13 Output volume Tab 14 Input volume Tab 14 Voicemail Tab 15 Using the Forum IPhone PC with an Interface 16 Program Start 16 Operation 17 z [...]
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2 Application Menu 25 Taskbar Symbol 26 Technical support for your Forum® telephone exchange 27[...]
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Abbreviations and T erminology 3 General Information General Information The Forum IPh one PC is a system term inal that can be operated using the Forum 500. This system terminal is a PC -software based communications solution. No specific hardw are, other than the communications system, is requi red to operate the F orum IPhone PC. The F orum IPho[...]
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Abbreviations and T erminology 4 General Information Codecs: Compression (and decompression ) of audio data, in real ti me, before transportation via the Intern et Protocol, thus reducing net- work load. DirectSound: Application programmi ng interface developed by Microsoft for controlling the sound card. Makes it possible to simultaneously output [...]
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System R equireme nts 5 General Information System Requirements Minimum z CPU: PIII 1 GHz or compar able processor z RAM: 64 MB z Hard drive capacity: 20 MB z VGA: 800 * 600, 8 bit z Sound: ful l-duplex -capable soun d card z Microphone / Speaker z Network or RAS connection z Operating S ystem: Microsoft Windows 98 / ME / 2000 / XP Recommended z CP[...]
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Characteristics 6 General Information Characteristics z Photo-realistic user interf ace with Skin technology z Fully-fl edged system terminal with all features comparable with Forum IPhone 535 z Automatic software update (from communications system) z Answering machine with e-mail notificati on z Recording of calls z Sending of audio e-mails z T on[...]
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Characteristics 7 Installatio n Installation Please note that to install For um IPhone PC you must have admin- istrator rights for y our PC. 1. Run the “IPh oneSetup.exe” file. 2. Select the lang uage in which the installation is to be made and click on OK . 3. Click on Next . 4. Now select the directory on your hard dri ve into which you would[...]
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Characteristics 8 Installation 5. Select the desired version: Forum IPhone PC with Interface : For um I Ph on e PC wi th an interface for mouse and/or keyboard operati on. This alternative is skin-capable and can also be used with a CTI application. Forum IPhone PC without Interface : Forum IPhone PC without an interface can only be used with a CTI[...]
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Characteristics 9 Functionality Functionality Installing Forum IPhone PC also automatically installs a current version of DirectX, if it is not alr eady on your PC. In a standard DirectX installation , DirectSound is configure d with default settings that minimize processor load, but which ma y also reduce audio quality . Y ou can im prove the qual[...]
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Characteristics 10 Functionality 1. Go to the Control Panel (in Windows XP), then to Sounds and Multimedia and select the Audio tab. 2. In the Sound playback sectio n, click on Advanced , then select the Performance tab. Change the Hardware acceler- ation to Full and the Sampl e rate conversion qual ity to Best . Confirm the settings with OK . 3. I[...]
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For um T a b 11 Configuring the Forum IPhone PC Configuring the Forum IPhone PC When starting the F orum IPhone PC for the first time, the configu- ration assistant used to conf igur e the F orum IPhone PC opens automatically . These options can subsequently be accessed via the Options m en u en t ry ( se e al s o Application Menu star ting on page[...]
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Display T ab 12 Configuring the F orum IPhone PC Display Tab This tab is not av ailable for the version of the F orum IPhone PC which does not ha ve an interf ac e. Sel ect the desired interf ace from the Skin selectio n and the Device type . Activate the Truecolor version for optimal display quality . This option is only available if t he graphic [...]
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Audio T ab 13 Configuring the Forum IPhone PC Audio Tab Select the sound card for the audio input and output. The selec- tion is necessary if multiple soun d cards or sound-card drivers are installed. The settings for input an d output must refer to the same device. When using DirectSound to o, the same device must be selected for input and for out[...]
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Output volume T ab 14 Configuring the F orum IPhone PC Output volume Tab Click on Test and the ring tone will be played. Move the slide con- tr o l to a p o si t i on wh e r e t h e r i ng t on e is p la ye d ba c k a t an a de - quate and audible volume. Input volume Tab Speak into the microphone at normal volume, keeping a normal distance from th[...]
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V oicemail T ab 15 Configuring the Forum IPhone PC Voicemail Tab This tab is not av ailable for the version of the F orum IPhone PC that does not hav e an interface. Y ou can configure the internal answering machine here. z Select the time after which the c al l i s t o b e a n s we r ed b y t h e internal answering machine. If you set the time to [...]
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Program Start 16 Using the Forum IPhone PC with an Interface Using the Forum IPhone PC with an I nterface If you have installed the F orum IPh one PC with a user interface, a telephone user interface is displa yed when the program is started. If you hav e selected the ”Default Skin” user interface, the inter- face will be similar to the user in[...]
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Operation 17 Using the F orum IPhone PC with an Interface Operation The F orum IPhone PC can be used with a mouse or keyboard of any workstation compute r , in a manner similar to a Forum Phone 525 or Forum Phone 535. When making entries via the ke yboa rd, please note the terminal’ s input mode, which distinguishe s between numeric and alphanu- [...]
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Operation 18 Using the Forum IPhone PC with an Interface abc… Alphanu- meric 2 (long) A -> B -> C … Te x t i n p u t / To g g l e b e t w e e n upper and lower case äöüùúû… Alphanu- meric 2 a -> b -> c -> 2 -> ä -> â -> à … Te x t i n p u t äöüùúû… Alphanu- meric 2 (long) A -> B -> C -> 2 -&[...]
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Operation 19 Using the F orum IPhone PC with an Interface F12 ; (3) Long key press F M Short key press F M Long key press Back C Short key press Back C Long key press C C Short key press C C Long key press Pag e u p P (UP) Short key press Pag e u p P (UP) Long key press Pag e down P (DOWN) Short key press Pag e down P (DOWN) Long key press +N u m e[...]
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Operation 20 Using the Forum IPhone PC with an Interface Arrow left = (-) Short key press Arrow left = (-) Long key press Arrow right = (+) Short key press Arrow right = (+) Long key press Enter O Short key press Enter O Long key press O O Short key press O O Long key press Esc e Short key press Esc e Long key press W W Short key press W W Long key[...]
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Operation 21 Using the F orum IPhone PC with an Interface Drag & Drop Y ou can also use call num bers deriv ed from other application s to make calls. If the appl ication supports Dr ag & Drop, mark the cal l number with the mouse. Click on th e marked c all number with the left mouse key and pull it, while holding the mouse key down, onto [...]
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Audio Functionality 22 Using the Forum IPhone PC with an Interface Volume Settings During the call state, while playin g back a recording, or perform- ing any other act ions that use the sound car d, the For um IPhone PC temporarily mo difies the work place compu ter’ s volume settings. Thi s volume setting is preset in the Options dia- logue. On[...]
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Audio Functionality 23 Using the F orum IPhone PC with an Interface Audio functionality with a deactivated Answering Machine The three “R ecord”, “Stop” an d “Play” k eys are used to r ecord calls and pl ay back recor dings. Audi o e-mails can also be sent. The functionality of the k e ys depends on whether or not the Forum IPhone PC is[...]
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Audio Functionality 24 Using the Forum IPhone PC with an Interface Y ou can use the “R ecord” key in its idle stat e together with the microphone to record an audio e-mail. Y ou can also “Stop” and “Pause” during recording. At th e end of the recording, an e-mail program opens with a predefined e-mail containing the recorded file as an [...]
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Application Menu 25 Using the F orum IPhone PC with an Interface Note: The recordings are stor ed in the directory My Documents/Answering Machine Recordings or i n t h e Answering Machine Recordings subdirectory of the Forum IPhone P C’s inst allation directory. The file names contain the date, time and caller’s number or name. Application Menu[...]
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Ta s k b a r S y m b o l 26 Using the Forum IPhone PC with an Interface Taskbar Symbol When the Forum IPhone PC is star ted, a new symbol appears in the taskbar’ s information area. This symbol s hows the terminal’ s current state. When you mo ve the mouse over the symbol, the state is shown as text. Double click on the symbol wi th the left mo[...]
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Belgacom S A under pu blic law , Bd. du R oi Albert II 27, B-10 30 Brusse ls, V A T No. BE 202 23 9 951 Brussels Register of Legal Entities Technical support for your Forum® telephone exchange T echnica l suppor t for your F orum® te lephone exchang e User instructions All the user inst ructions for our Forum® telephone exchanges are av ailable [...]
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Belgacom S A under pu blic law , Bd. du R oi Albert II 27, B-10 30 Brusse ls, V A T No. BE 202 23 9 951 Brussels Register of Legal Entities Technical support for your Forum® telephone exchange - for SMEs and residential customers: 0800/ 55700 - for large companies 0800/5 5100 Change your configuration T o change your installation, add equipment or[...]
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Subject to changes Status 05.2007 For more information: z Please dial 0800 55 400 z Visit us in the Internet at www .belgacom.be/pabx z Contact your Belgacom dealer[...]