Belkin AC900 DB manual

User Manual F9K1 1 17 88 20 - 013 10 Rev . A00 WI R EL E S S AC + G IGA BIT RO UTER AC 9 0 0 DB[...]

T ABLE OF CONTENTS Getting Started ........................................... 1 Wh at ’s in th e Box ............................................. 1 Initial Setup .................................................. 1 Manually Set Up Y our Internet Connection ...................... 10 Additional Capabilities ................................... 22 [...]

1 Wha t ’ s in th e Box AC9 00 D B Wir el es s AC+ Ro ut er Ethernet cable ( attached to rout er) Pow er supply ( attached to router ) Network information card ( attached to router) Quick Setup Guide Initial Setup Wh er e to Pl ac e Y ou r Rou te r For t he b es t res ul ts , pl ace t he R ou ter n ex t to yo ur mo de m in an open location, aw ay[...]

2 GET TING ST ARTED How to S et It U p Co nn ec t Your AC9 00 D B Ro ut er T urn o f f you r mod em b y dis co nn ec ti ng i ts p owe r sup pl y. Some modems ha ve a battery backup; this will need t o be disconnected at this time as well . Connect your Router t o your modem using the cable ( already a ttached). Pow er up y our modem by plugging in [...]

3 GET TING ST ARTED Co nn ec t to Your Ro ut er Ret ri eve th e ne t wor k ID c ar d fro m th e foo t of yo ur n ew Be lk in Ro ut er. Can ’t f ind t he c ar d? Th e de fau lt n et wor k na me a nd pa ssw ord a re a ls o pr int ed o n the f oot o f th e Rou te r . Use y our computer , tablet, or smar tphone to connect to the wireless network show[...]

4 GET TING ST ARTED If the page does not load , then tr y visiting http:// 1 92. 168.2. 1 to see the router homepage. Cli ck t he “ D ete ct m y co nne c ti on” b ut t on in g re en. ( If you w ould rather set up the Router manually , click the “s et it up ma nu al ly ” li nk a nd p ro ce ed to p ag e 10. ) After sev eral moments, your Rout[...]

5 GET TING ST ARTED On ce yo ur R out er i s on lin e, it w il l det er min e if t he re i s a firmware update a vailable and offer to install it. Ple ase al low u p to 5 mi nu tes fo r th e fi rm ware t o up dat e. If there are no upda tes a vailable, then setup will proceed.[...]

6 GET TING ST ARTED At th e nex t s cr ee n you w ill b e inv it ed to c ha ng e you r network name and password. Re-using your pre vious network name (SSI D) and passw ord mak es connecting you r exi st ing d ev ic es to t he n ew ro ute r mu ch e as ie r . If you decide to change these settings, then enter the new va lu es a nd c li ck “ Sav e [...]

7 GET TING ST ARTED Please take this opportunity to register your Router . This will help technical support if there is a problem with your R outer . Simply complet e each of the required fields and click “Complete R egistration. ” If you do n’t wan t to register right now , click “Register Later” t o proceed.[...]

8 GET TING ST ARTED At the next screen y ou can do wnload optional soft ware that was bundled with y our Rout er . This screen sho ws you optional software that is av ailable for yo ur R ou ter, suc h as t he US B so f t ware t o al low yo u to pr in t th rou gh t he R ou ter ’s USB po r t. I f yo u wis h to download and install an y of these sof[...]

9 GET TING ST ARTED Us ing t h e WPS B ut t on 1. Start WPS Push Button Connection (WPS PBC ) on your co mp ute r or ot he r Wi -F i dev i ce t hat yo u wou ld l ike to c on ne ct wirelessly to your Rout er . Often there will be a button for this pu rp ose i n so f t ware tha t ca me w it h th e dev ic e, or a p hys ic al “WPS,” “PBC, ” or [...]

10 GET TING ST ARTED Manually Set Up Y our Internet Connection Use a browser t o visit http ://r outer/ . Y ou can also try visiting http:/ /1 92. 1 68.2. 1/ . The Router’ s Welcome pa ge should appear . Cli ck t he “ S et it u p ma nu all y ” li nk . Pl ea se se le ct the t y pe of c onn ec ti on y our I SP p rov ide s. R efe r to pa ge 16 f[...]

11 GET TING ST ARTED If you decide to change these settings, then enter the new va lu es a nd c li ck “ Sav e and Con ti nu e.” (Note: Th e password must be at least 8 characters long. ) If yo u ch an ge d you r net wo rk n am e an d pa ssw or d, ma ke not e of it o n th e se r vi ce c ar d lo ca ted o n th e foo t of th e Ro ute r . Y ou w ill[...]

12 GET TING ST ARTED Please take this opportunity to register your Router . This will help technical support if there is a problem with your R outer . Simply complet e each of the required fields and click “Complete R egistration. ” If you do n’t wan t to register right now , click “Register Later” t o proceed. At the next screen y ou can[...]

13 GET TING ST ARTED This screen sho ws you optional software that is av ailable for yo ur R ou ter, suc h as t he US B so f t ware t o al low yo u to pr in t th rou gh t he R ou ter ’s USB po r t. I f yo u wis h to download and install an y of these software programs, simply click on the button appropriat e for your de vice. When finished instal[...]

14 GET TING ST ARTED Congratulations! Y ou are now at y our Router’ s dashboard . Y our R out er i s now s et up a nd r ead y to u se. Th e st atu s of yo ur I nte rn et co nn ec ti on i s sh own i n the upper left corner of the Router’ s homepage . If it does not say “Online , ” troubleshooting information wil l be displa yed.[...]

15 GET TING ST ARTED Manually Configurin g Y our Router ’s Internet from the Dashboard T o set up y our ISP connection manually , select “ISP Connection T ype ” fro m th e li st u nde r th e he ad er “ WAN Se tt in gs .”[...]

16 GET TING ST ARTED Dynamic Connection Cable and fiber customers generally require a dynamic connection. So me DS L cu sto me rs r eq uir e a PPPo E co nn ec ti on. L et ’s tr y d yn am ic first. Select “Dynamic ” from the menu that appears and press “Next. ”[...]

17 GET TING ST ARTED A host name is gene rally not required. Hit “Sav e. ” The Router will restart. If af t er a few m in ute s you r In ter ne t St atu s say s “O nl in e,” you’re d on e! Y ou c an s ur f th e In ter ne t. If t he se st eps d o no t wor k, t r y re st ar t in g you r modem and repeating the process. If n ot, we ’ll tr [...]

18 GET TING ST ARTED PPPoE Connection Some DSL customers require a PP PoE connection. Select PP PoE this time and press “Next. ”[...]

19 GET TING ST ARTED Enter the username and password suppl ied by your Internet provider and click “Save .” Ignore the other fields un les s re qu ire d by yo ur IS P . Th e Ro ute r wi ll re st ar t . If af t er a few m in ute s you r In ter ne t St atu s say s “Connected, ” you’ re done ! Y ou can surf the Int ernet. If t he se st eps d[...]

20 GET TING ST ARTED Android ™ (phones and tablets) 1. Op en th e Setting s app an d se le ct W ir el es s an d Ne t wor k . 2 . From t he re, s ele c t Wi -F i to se e the l is t of avai la ble n et wo rks . 3. Se le ct yo ur wi re le ss n et wor k fr om th e li st. I f as ked to do s o, ente r yo ur ne t wor k pa sswo rd. Connect Y our Wireless[...]

21 GET TING ST ARTED Windows ® 7 Y our c om pute r p rovi de s a me nu of ava il abl e wi rel es s net wo rk s at th e ri ght e nd o f the t as k ba r . 1. Lef t -click on the i co n tha t lo oks l ike si gna l st re ng th ba rs . 2 . Se le ct yo ur wi re le ss n et wor k fr om th e li st. I f as ked, en ter yo ur ne t wor k pa sswo rd (n et wor k[...]

22 ADDITIONAL C AP ABILITIES Addi ng USB De vices[...]

23 ADDITIONAL C AP ABILITIES Add in g a Dri ve Y ou ca n sh ar e a USB h ar d dr ive o r fl as h dr ive to y our n et wo rk v ia your R outer’s USB por t. Once connected, you can share files and music with o ther computers and devices within your ne twork. Plu g you r USB h ar d dr ive i nto t he U SB po r t on t he b ac k of you r Ro ute r . Y o[...]

24 ADDITIONAL C AP ABILITIES Adding Other USB Devices Other USB devices may also be shared via your Router . Plug your dev ic e in to th e USB p or t l oc ate d on t he b ac k of you r Ro ute r . Computers running the Belkin USB Print and St orage Ma nag er w il l be a ble t o ma ke us e of th e sh ar ed d evi ce.[...]

25 ADDITIONAL C AP ABILITIES Optional Sof tware US B Pri nt an d S tor ag e Ce nt er Th e USB P ri nt an d St ora ge C en ter h el ps to m an age a nd monitor the use of your US B printers, scanners, hard drives, and other devices tha t are connect ed to your Router’ s USB port and shared acr oss your network.[...]

26 ADDITIONAL C AP ABILITIES Guest Access Y ou can allow guests to use your In ternet connection without joining y our personal ne twork. The network name and pa ssw ord f or t he g ues t ne t wor k is l oc ate d on t he n et wor k information card found u nder the f oot of your Rout er . A pe rs on u sin g yo ur gu es t ne t wor k wi ll be a bl e [...]

27 ADDITIONAL C AP ABILITIES Media Server by my T w onky Media Server b y my T w onky lets your Router stream music, mo vies, an d ph otos t o di f fer ent D LNA /UPn P dev ic es o n you r ne t wor k. In order to use Media Server by my T wonky , you will need to insert a USB s tor ag e dev ic e wi th m ed ia c ont ent i nto a f re e USB p or t on t[...]

28 ADDITIONAL C AP ABILITIES Websi te Fil ter s. Powe re d by Nor ton Web filters pro vide a first layer of whole-home Internet protection t o guard y ou from unsafe and inappropriate websites on any device on your network. There are four differe nt filtering options: 1 . Block malicious, adult, and other non-family-friendly sit es 2. Block malicio[...]

29 ADDITIONAL C AP ABILITIES Intellist ream QoS Intellistream prioritizes video and gaming traffic for a better online entertainment experience. Th er e ar e t wo ways t o en ab le I nte ll is tr ea m: Ru n a Sp ee d T es t: In order for Int ellistream to provide y ou the best media e xperience, your R outer needs to know what y our approxima te In[...]

30 ADDITIONAL C AP ABILITIES If your Internet speed is grea ter than 70Mbps when downloading, Intellistream QoS will only improve your uploading experience. Refresh – This will r etest y our Int ernet speed. Wh en yo u cli ck “S ave,” your R ou ter w il l save yo ur c ha ng es.[...]

31 ADDITIONAL C AP ABILITIES Wh en yo u cli ck “S ave,” your R ou ter w il l save yo ur c ha ng es. Intellistrea m is no w enabled. Ma nu al s et – This will let you se t your approximate Internet speeds. If yo u do n ot kn ow yo ur In ter ne t sp ee ds, c on ta ct yo ur I SP .[...]

32 ADDITIONAL C AP ABILITIES IPv6 Configuration A new ve rs io n of I nte rn et Pr oto co l (IP) us es a 1 28-bit address t o implement additional featur es th at ar e not p re se nt in c ur re nt IP a dd res se s. Contact your ISP t o inquire about their support for IPv6. Pass-Through Dev ic es c on ne cte d to yo ur R out er c an t al k to ea ch [...]

A B 33 GET TING TO KNOW YOUR ROUTER A) Rou te r St a tus L ig ht Y our R out er ’s sta tu s is sh ow n by th e li ght o n th e fr on t. Of f: Th e Ro ute r is n ot pl ug ge d in to a pow er so ur ce. Blinking Blue: The R ou ter i s st ar t in g up. Solid Blue : The Router is connected t o the Internet. Blinking Amber: The Router can’t det ect t[...]

34 GET TING TO KNOW YOUR ROUTER A) Wired (LAN) Connectors Connect computers and other wired network devices t o these ports using Etherne t cables. B) Mo de m (WAN) C on ne c tor Connect your modem t o this port using an Ethernet cable. C) USB Po r t USB print ers, disks, and other USB de vices plugged i nto this port will be shared on y our net w [...]

35 TECHNIC AL DET AILS T echnical Features Integrated 802. 1 1ac Wireless Access Point Utilizing Dual-Band Network technology , y our Router cr eate s t wo se pa rat e net w or ks (one a t 2.4G Hz ba nd a nd the other at 5G Hz band ), allowing increased bandwidth to all your connected wireless devices and comput ers. NA T IP Add ress Sharing T o sa[...]

36 TECHNIC AL DET AILS System Require ments Router Broadband Int ernet connection such as a cable or DSL modem with RJ45 (Ethernet ) connection At least one computer with an installed network interface a dapter TCP /IP ne tworking protocol installed on each comput er RJ45 E thernet networking cable Internet browser Setup A computer running Internet[...]

37 USING Y OUR ROUTE R Auto Up dat e on Y our Be lki n Rou ter The Router will aut omatically check for a new er version of firmware every time y ou log in to the dashboard and alert you with a me ss ag e at th e to p of th e sc re en i f th ere i s an u pd ate ava il ab le. Y ou can choose to download the new v ersion or ignore it. Y ou wi ll s ee[...]

38 USING Y OUR ROUTE R 38 Updat ing the Router ’ s Firmware via t he Web In ter f ace The follo wing steps show y ou how to updat e your Router’ s fir mwa re u si ng i ts we b int er fa ce. You do no t ne ed to b e co nn ec ted to th e In ter ne t as t hi s inte r fa ce i s bu ilt i nto t he R ou ter i ts el f. Setup steps: 1. Lo cat e an d dow[...]

39 USING Y OUR ROUTE R 39 6. Cl ic k on “ F ir mwa re Up dat e” tow ard t he b ot to m. 7. Click the “Choose File” button toward the middle o f the screen to search for the file you sa ved pre viously . Note: The f ir mwa re ve rs io n in th e im ag e ab ove is depicted as an example . Y our file name will vary depending on your model and v[...]

40 USING Y OUR ROUTE R 40 9. Click the “Update” button. 10 . A pr omp t as ki ng , “ Ar e you s ure y ou wa nt to c on tin ue with upgrading ?” will appear . Click “OK”. 11. A second prompt will open telling you the Router will not respond during the upgrade and w arning you not t o remo ve th e powe r su pp ly f rom t he R ou ter. Cli [...]

41 USING Y OUR ROUTE R Resetting the Router Re se t Bu t ton – R ed The “Reset” button is used in rare cases when the Rout er may fu nction improperly . Resetting the Router wi ll restore the Router’ s normal operation while maintaining the programmed set t in gs . Y ou ca n al so re st ore t he f ac tor y d efa ul t set t in gs by using th[...]

42 USING Y OUR ROUTE R Re stori ng t he Ro ute r to Def aul t Set t ing s Usi ng th e Web Inte r fa ce Symptoms Y ou ne ed to r es tor e th e fac to r y de fau lt s usi ng t he we b in ter f ace . Th is m ay be b ec au se th e Ro ute r is n ot p er fo rm in g as ex pe cte d or you wish to remove all pre viously configured settings. Setup steps 1. O[...]

43 USING Y OUR ROUTE R 4. Click on the “Restore Defaults” button. 5 . A war ni ng b ox wi ll op en t ha t says , “ War nin g: Al l you r se t tin gs wi ll be l os t. A re yo u su re you w ant t o do t hi s?” Cl ic k “O K ”. 6. The Router will begin the restoring process. Once the rest ore is comple te, the Rout er will reboot. Note: Thi[...]

44 TROUBLESHOOTING, SUP PORT , AND W AR RANT Y T roubleshooting I c an ’t c on ne ct t o th e In te rne t wi re le ss ly. If t he li gh t on t he f ron t of t he Ro ut er is s ol id b lu e, th en yo ur Router is connected to the Internet. Y ou may no t be connected to the Router’ s wireless network. Please ref er to “Connect Y our Wireless De[...]

45 TROUBLESHOOTING, SUP PORT , AND W AR RANT Y Limiting the wireless transmit rate — Limiting the wireless transmit rate can help i mprove range and connection stability . Most wireless cards ha ve the ability to l imit the trans mission rate . T o change this pro pe r t y in W in dow s, go t o th e Win dow s Co ntr ol P ane l, o pen “ N et wo [...]

46 TROUBLESHOOTING, SUP PORT , AND W AR RANT Y Does th e Rout er su pport Wireless Protected Access (WPA) securit y? The Router ships with WP A/ WP A2 security turned on. Windows XP and some older network hardware ma y require a soft ware update t o support WP A/ WP A2. I am h avi ng d if fi cu lt y s et t in g up WPA se cur it y o n my Ro ute r. 1[...]

47 TROUBLESHOOTING, SUP PORT , AND W AR RANT Y I am h avi ng d if fi cu lt y s et t in g up Wi re d Equ iva le nt Pri vac y (W EP) se cu ri ty o n my Ro ut er. 1. Log in to y our Router . Visit “http:// router/” or “ht tp:/ /1 92. 1 68.2. 1” with your web browser . Click “Security ” under the WiFi he adi ng. You sho ul d now b e on t he[...]

48 TROUBLESHOOTING, SUP PORT , AND W AR RANT Y A pri nt er I p lu gg ed i nto t he U SB p or t i s no t sho win g up o n my co mp ut er. 1. T r y unplugging and re-plugging the print er . P lease check that the USB connect or is firmly plugged int o the R outer . 2. T o prin t to a p rin ter a t ta ch ed to t he R ou ter, your computer must have th[...]

49 TROUBLESHOOTING, SUP PORT , AND W AR RANT Y T echnic al Support US http:/ /w ww.belkin .com/support UK http:/ /w ww.belkin .com/uk /support Australia http:/ /w ww.belkin .com/au/support New Zealand http:/ /w ww.belkin .com/au/support Singapore 1800 6 22 1 1 30 Europ e http:/ /w ww.belkin .com/uk /support[...]

50 TROUBLESHOOTING, SUP PORT , AND W AR RANT Y Belkin International, Inc., Limited 2- Y ear Product W arranty Wh at t hi s war ra nt y c over s . Belkin Int ernational, Inc . (“Belkin”) warran ts to the original purchaser of this Belkin product that the product shall be free of def ects in design, assembly , material , or w orkmanship. Wh at t [...]

51 TROUBLESHOOTING, SUP PORT , AND W AR RANT Y How to get service. T o get s er v ic e for y our B el ki n pr od uc t you mu st t ake t he fo llo win g st eps: 1. Co nt act B el ki n In ter na ti ona l, In c., at 120 45 Wat er fr on t Dr ive, L os A ng el es, CA 9 0 09 4, At t n: Cus tom er S er v ic e, or c al l (80 0)-2 23 - 5 54 6, wi th in 15 d[...]

52 TROUBLESHOOTING, SUP PORT , AND W AR RANT Y How s t ate l aw r el at es to t h e war ra nt y. THIS W ARRANT Y CONT AINS THE SOLE W ARRANT Y OF BELKIN. THERE ARE NO O THER W ARRANTIES, EXPRESSED OR, EXCEPT A S REQUIRED BY LA W , IMPLIED , INCL UDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY , MERCHANT ABILI TY OR FITNESS FOR A P ARTICULAR PURP[...]

53 REGULA T ORY INF ORMA TION FCC St at eme nt DECLARATION OF CONFORMITY WITH F CC RULES FOR ELE CTROMAGNETIC COMP A TIBILIT Y We, Bel ki n In ter na ti ona l, I nc., of 120 45 Wat er f ron t Dr ive, L os A ng el es, CA 900 94, declare under our sole responsibility that the device, F 9 K 1117 V 2 , com pl ie s wi th Pa r t 15 of the FC C Ru le s. O[...]

54 REGULA T ORY INF ORMA TION IMPORT ANT NOTE: Radiation Exposure Statement This equipment complies with F CC radiation exposure limits set f or th for an uncontrolled environmen t. End users must follo w the specific operating instructions f or satisfying RF exposur e compliance . T o maintain compliance with FCC R F exposure compliance requiremen[...]

55 REGULA T ORY INF ORMA TION IMPORT ANT NOTICE: FCC Radiation Exposure Statement: This equipment complies with F CC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum di st anc e of 2 3c m be t wee n the rad iat or a nd yo ur b od y . This transmitter must not be co-l[...]

56 REGULA T ORY INF ORMA TION A vertissement: (i) les dispositifs f onctionnant dans la bande 5 1 50 -5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de sat ellites mobiles utilisant les mêmes canaux; (ii) De plus, les utilisateurs devraient aussi ?[...]

© 20 1 2 Belkin International , Inc. All rights reserved. All trade na mes are registered trademarks of re sp ec ti ve ma nu fa ct ure r s lis te d. iP ad, i Pho ne , iPo d tou c h, Ma c, Ma c OS, a nd S af ar i are t ra de ma rk s of Apple Inc. , register ed in t he U .S. and other countries. Windo ws, Wi ndows Vista, Internet Explorer , and Dire[...]