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Belkin F1DP108G manual

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Table of contents for the manual

  • Page 1

    User Manual F1 DP 10 8G F1 DP 11 6G OmniView ® SMB KVM-ov er-IP Switch OmniView ® SMB KVM-ov er-IP Switch[...]

  • Page 2

    [...]

  • Page 3

    T abl e of Contents 1. Intr oduction ...................................................................................... 1 Packa ge Conten ts ......................................................................... 1 2. Overview .......................................................................................... 2 Rem ote- Man agem ent Fe[...]

  • Page 4

    T abl e of Contents 5. Using the Switch from a Remote Console ...................................... 4 3 Sta r ting a Remote Se ssi on .................................................................... 43 Usi ng t he Q uick-Acc es s T oolb ar .......................................................... 45 Mou se Conf igur ation an d S etti ngs ....[...]

  • Page 5

    1 1 2 3 4 5 6 7 8 9 1 0 section Intr oduction Congratulations and thank you for purchasing the Belkin OmniV iew SMB KVM-over -IP Switch (the Switch). This Switch provides enterprise-class, remote server management and allows you to monitor and contr ol your servers from any location over a T ransmission Control Protocol/Internet Protocol (TCP/IP) c[...]

  • Page 6

    2 Overvie w Remote-Management Featur es • Digital or Local User The Switch allows one user to access and control multiple servers fr om a local console, or from any r emote console over a TCP/IP connection. • W eb-Browser Based Y ou can access the Switch from any computer connected to the LAN, WAN, or Internet using Microsoft Internet Explorer [...]

  • Page 7

    3 1 2 3 4 5 6 7 8 9 1 0 section Overvie w Other F eatures • CA T5 T echnology Integrated CA T5 technology enables you to connect the Switch to your servers up to 100 feet (30m) away using standard CA T5 cabling and compact Server Interface Modules. CA T5 cabling reduces cable bulk, simplifies deployment, and allows for greater airflow in your rac[...]

  • Page 8

    4 4 Overvie w Equipment Requir ements Server Interf ace Modul es Connecting the Switch to a server requir es a custom Belkin OmniView SMB Server Interface Module and a standard CA T5 patch cable. OmniView SMB Server Interface Modules: F1DP101A-AP (PS/2 style) F1DP101A-AU (USB style) F1DP101A-AL (Legacy Sun ™ miniDIN8 style) F1DP101A-AP-8PK (PS/2 [...]

  • Page 9

    5 1 2 3 4 5 6 7 8 9 1 0 section Overvie w Cabl es Belkin highly recommends you use Belkin Category 5e, FastCA T5e, or Category 6 Patch Cables for your SMB KVM-over -IP Switch to help ensure the superior performance of your video. These Cables offer the highest quality possible to ensure optimal data and video transmission. Belkin UTP Patch Cables: [...]

  • Page 10

    6 Overvie w System Requir ements Operating-System (OS) Platf orms The SMB KVM-over -IP Switch is compatible with CPUs running on, but not limited to, the following OS platforms: • Windows ® NT ® , 2000, XP , Server 2003 • Microsoft ® DOS 5.x and above • Red Hat ® Linux ® 8.x and above • Sun ™ • Novell ™ 5.x • Solaris ™ 8.x an[...]

  • Page 11

    7 1 2 3 4 5 6 7 8 9 1 0 section Overvie w (F1DP116G model shown)                     AutoScan Button 7-Segment LED for BANK Identification Port Selectors BANK Scroll Buttons LED Indicators for Port Identification Daisy-Chain Port [...]

  • Page 12

    8 Overvie w Specifications Part No.: F1DP108G, F1DP116G No. of Users Supported: 1 digital or 1 local No. of Servers Supported: 8 and 16 r espectively for 8- and 16-port models Daisy-Chain: Maximum of 16 Switches* Enclosur e: Metal enclosur e with high-impact plastic faceplate Power Requir ements: 100–240V AC @ 47–63Hz/1A Operating T emp: 32° t[...]

  • Page 13

    9 1 2 3 4 5 6 7 8 9 1 0 section Overvie w Dimensions: (F1DP108G) 17.25 x 1.75 x 7.5 in. (438 x 45 x 190mm) (F1DP116G) 17.25 x 1.75 x 7.5 in. (438 x 45 x 190mm) W eight: (F1DP108G) 5.0 lbs. (2.3kg.) (F1DP116G) 5.0 lbs. (2.3kg.) *May be daisy-chained with up to 15 OmniView SMB and PRO2 KVM Switches. OmniV iew SMB KVM-over -IP Switches may not be dais[...]

  • Page 14

    10 Overvie w SMB Server Interf ace Modul e, USB Part No.: F1DP101A-AU Emulation: Keyboard and mouse signals Po we r: Via attached server Keyboar d/Mouse Connection: USB T ype A Monitor Connection: HDDB15 male (VGA) Resolution Support: Up to 1600x1200 @ 75Hz Max. Distanc e Supported: 100 ft. (30m) W eight: 0.25 lbs. (0.11kg.) Unit Dimensions: 1.8 x [...]

  • Page 15

    11 1 2 3 4 5 6 7 8 9 1 0 section Local Inst allation Pr e-Configuration (T ypical Switch configuration) Wher e to place the Switch: The enclosure of the Switch is designed for stand-alone or rack-mount configuration. The Switch can be mounted to a standard 19-inch server rack using the included rack-mount brackets and screws. Consider the foll owin[...]

  • Page 16

    12 Local Inst allation Cabl e-Distance Requir ements (for PS/2, USB, and Sun Serv ers) VGA signals transmit best up to 100 feet (30m). Beyond that length, the probability of video degradation incr eases. For this reason, Belkin recommends that the length of the CA T5 UTP cable between the Switch and the connected servers does not exceed 100 feet (3[...]

  • Page 17

    13 1 2 3 4 5 6 7 8 9 1 0 section Local Inst allation Step 1 Mounting the Switch No te : Before you begin, locate the MAC address and device number on the back of the Switch. Y ou will need these numbers later in the installation pr ocess, so it is highly recommended that you r ecord these numbers below before mounting the Switch to your rack. MAC A[...]

  • Page 18

    14 Local Inst allation Step 2 Connecting the Console to the Switch 2.1 Connect your monitor VGA cable to the VGA port on the back of the Switch in the “Console” section. (Refer to diagram below.)       2.2 Connect your keyboar[...]

  • Page 19

    15 1 2 3 4 5 6 7 8 9 1 0 section Local Inst allation 2.3 Locate and connect a cable from your local area network to the RJ45 Ethernet port on the back of the Switch. (Refer to diagram below .)       2.4 Attach the power cord to th[...]

  • Page 20

    16 Local Inst allation Step 3 Connecting Server s to the Switch (PS/2 Connection) 3.1 Make sure your server is powered of f. 3.2 Using the Belkin OmniView SMB Server Interface Module for PS/2 (F1DP101A-AP), connect the VGA connector to the monitor port on your server . (Refer to diagram below .) 3.3 Connect the PS/2 mouse and keyboard connectors to[...]

  • Page 21

    17 1 2 3 4 5 6 7 8 9 1 0 section Local Inst allation 3.4 Connect the Switch to the Server Interface Module using the included Belkin CA T5e Patch Cable or other CA T5 cable. (Refer to diagram below.)       3.5 Power up your server[...]

  • Page 22

    18 Local Inst allation Step 3 Connecting Server s to the Switch (USB Connection) 3.1 Make sure your server is powered on. 3.2 Using the Belkin OmniView SMB Server Interface Module for USB (F1DP101A-AU), connect the VGA connector to the monitor port on your server . (Refer to diagram below .) 3.3 Connect the USB connector to an available USB port on[...]

  • Page 23

    19 1 2 3 4 5 6 7 8 9 1 0 section Local Inst allation 3.4 Connect the Switch to the Server Interface Module using the included Belkin CA T5e Patch Cable or other CA T5 cable. (Refer to diagram below .) Y our server should recognize your Server Interface Module and automatically install the HID USB driver if necessary . [...]

  • Page 24

    20 20 Local Inst allation Step 3 Connecting Server s to the Switch (Sun MiniDIN8 Connection) 3.1 Make sure your server is powered of f. 3.2 Using the Belkin OmniView SMB Server Interface Module for Legacy Sun (F1DP101A-AL), connect the VGA connector to the monitor port on your server . (Refer to diagram below .) 3.3 Connect the miniDIN8 connector t[...]

  • Page 25

    21 1 2 3 4 5 6 7 8 9 1 0 section Local Inst allation 3.4 Connect the Switch to the Server Interface Module using the included Belkin CA T5e Patch Cable or other CA T5 cable. (Refer to diagram below.)       3.5 Power up your server[...]

  • Page 26

    22 Local Inst allation Step 4 Pow ering Up the Systems 4.1 If you have not already done so, power on all servers connected to the Switch (servers can be powered on simultaneously). The Switch emulates both a mouse and keyboard on each port and allows your server to boot normally . The server connected to port 1 will be displayed on the monitor . 4.[...]

  • Page 27

    23 1 2 3 4 5 6 7 8 9 1 0 section Local Inst allation Daisy-Chaining Multipl e KVM Switches (Optional) No te : If you are only installing a single SMB KVM-over -IP Switch, skip to the “Remote Installation” section on page 28. Y ou can daisy-chain up to 15 additional OmniView SMB and PRO2 KVM Switches to your OmniView SMB KVM-over -IP Switch, all[...]

  • Page 28

    24 Local Inst allation BANK-DIP-Switch-Configuration Chart (SMB CA T5 KVM Switches) DIP SWITCH# (SMB CA T5) BANK ADDRESS 1 2 3 4 N/A N/A N/A N/A BANK 00 Primary (SMB KVM-over -IP Switch) UP DOWN DOWN DOWN BANK 01 Secondary DOWN UP DOWN DOWN BANK 02 Secondary UP UP DOWN DOWN BANK 03 Secondary DOWN DOWN UP DOWN BANK 04 Secondary UP DOWN UP DOWN BANK [...]

  • Page 29

    25 1 2 3 4 5 6 7 8 9 1 0 section Local Inst allation Example of Daisy-Chain Configur ation       BANK 00 SMB KVM-over -IP Switch BANK 01 Secondary Switch BANK 02 Secondary Switch BANK 03 Secondary Switch[...]

  • Page 30

    26 26 Local Inst allation Getting Started: 1. Make sure that all servers and Switches are powered off and that each KVM Switch has been assigned a unique BANK address. 2. Place the SMB KVM-over-IP Switch and all secondary KVM Switches in the desired location. 3. Connect the console monitor , keyboard, and mouse to the console ports of the SMB KVM-o[...]

  • Page 31

    27 1 2 3 4 5 6 7 8 9 1 0 section 27 27 Local Inst allation Connecting the servers: 1. Connect all servers to the SMB KVM-over-IP Switch and secondary KVM Switches. Refer to the “Connecting Servers to the Switch” section on page 16 for instructions. 2. Make sure that the power adapter is connected to the SMB KVM-over-IP Switch and that the Switc[...]

  • Page 32

    28 Remote Inst allation Step 1 Identifying the IP Addr ess Once your Switch has been connected to your network and is powered up, a Dynamic Host Configuration Protocol (DHCP) server on your network will automatically assign the Switch an IP address, gateway addr ess, and subnet mask. T o identify the IP address on your network, use the MAC address [...]

  • Page 33

    29 1 2 3 4 5 6 7 8 9 1 0 section Remote Inst allation Step 2 Logging into the W eb Interf ace T o log into the web int erface: 1. Open your web browser (Internet Explorer version 6.0 or above is required). 2. T ype in the Switch’s IP address in the address field, using this format: https://192.168.2.155/config . The login page will appear (see Fi[...]

  • Page 34

    30 Remote Inst allation 4. Click . The web interface will open at the Network-Configuration page (see Fig. 2). Fig. 2 Network-Configuration Page[...]

  • Page 35

    31 1 2 3 4 5 6 7 8 9 1 0 section Remote Inst allation Step 3 Network Configuration When first connecting to the Switch’ s HTTPS configuration page, two browser security warnings may appear . Click “Y es” on both war nings. No te : The first security war ning only occurs once per client machine. This is when the Belkin r oot certificate is ins[...]

  • Page 36

    32 Remote Inst allation Enable DHCP When this box is checked (default setting), a DHCP server on your network is enabled to assign an IP address to the Switch. When this box is not checked (recommended), you can assign a static IP addr ess to the Switch. Set a Static IP If you choose not to use DHCP , uncheck the “Enable DHCP” box, then enter t[...]

  • Page 37

    33 1 2 3 4 5 6 7 8 9 1 0 section Remote Inst allation Step 4 User Settings In the User -Profile page, you can cr eate and edit up to 25 different user accounts. T o open the page, click “User Settings” under “Administration” in the far -left menu (see Fig. 3). Fig. 3 User -Profile Page There ar e three levels of user access: Administrator A[...]

  • Page 38

    34 Remote Inst allation View Onl y A “view only” user is only allowed to view the screen of the tar get server without keyboard and mouse contr ol. Only limited options appear , such as “disconnect”. A View Only icon will appear on the viewer’ s local mouse pointer to indicate this status. No te : Only one administrator can log in to the [...]

  • Page 39

    35 1 2 3 4 5 6 7 8 9 1 0 section Remote Inst allation T o edit a user: 1. Select the user from the list. 2. Click . Y ou can now change all the available parameters—user name, permission type, and password. 3. Click to save the changes. No te : For security , you should change the password for the default “admin” user name. T o delete a user:[...]

  • Page 40

    36 Remote Inst allation Step 5 Switch Configuration The Switch-Configuration page allows you to specify the KVM Switches daisy-chained to the SMB KVM-over -IP Switch, and to name all connected servers. T o open the page, click “Switch Configuration” under “Administration” in the far -left column (see Fig. 4). Fig. 4 Switch-Configuration Pag[...]

  • Page 41

    37 1 2 3 4 5 6 7 8 9 1 0 section Remote Inst allation T o specify and name servers: 1. Click next to the Daisy-Chain field and select the KVM-switch configuration that best suits your configuration. 2. Click . The number of possible connected servers will appear in the Server Name section. 3. Change the name of each connected server by highlighting[...]

  • Page 42

    38 Remote Inst allation Step 6 Serial Settings If you have a serial device connected to the Switch, such as a power distribution unit (PDU), you must configure the serial (RS232) settings. T o open the Serial-Settings page, click “Serial Settings” under “Administration” in the far -left menu (see Fig. 5). Fig. 5 Serial-Settings Page T o con[...]

  • Page 43

    39 1 2 3 4 5 6 7 8 9 1 0 section Remote Inst allation Step 7 Security Settings The Security-Settings page allows you to configure security featur es for the Switch. T o open the Security-Settings page, click “Settings” under “Security” in the far -left menu (see Fig. 6). Fig. 6 Security-Settings Page Y ou can configure the following securit[...]

  • Page 44

    40 Remote Inst allation Idle Timeout Select the maximum time allowed for inactivity before the user is disconnected from the r emote session. Choose “No Timeout” to disable the Idle Timeout feature. By default, the timeout inactivity period is set to 10 minutes. SSL Certificate Y ou can install your company’ s own SSL certificate to protect d[...]

  • Page 45

    41 1 2 3 4 5 6 7 8 9 1 0 section Remote Inst allation Maintenanc e Firmwar e Upgrade Y ou can upgrade the Switch’ s firmware to take advantage of new features or fixes as they become available. Visit www .belkin.com/support to check for firmware updates. T o upgrade firmwar e: 1. Download and save the firmware file on the client computer . 2. Sel[...]

  • Page 46

    42 Remote Inst allation Restor e F actory Settings Y ou can restore the Switch to its original factory settings. This r estores the original parameters, resetting all the information added by the administrators, including: network settings, servers, switches, users, and passwords. Y ou also have the option to preserve network settings, as explained[...]

  • Page 47

    43 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Remote Consol e Starting a Remote Session T o start a r emote session: 1. At a client computer , open Internet Explorer (version 6.0 or above) and type the Switch’s IP address ( https:// IP address ). 2. When the Login screen appears, type in your user name and password, and click . By def[...]

  • Page 48

    44 Using the Switch fr om a Remote Consol e Full-Screen Mode Y ou can work on the target server in full-scr een mode, just as if you were connected to the server locally . T o work in full-screen mode: 1. Ensure that the client computer has the same screen resolution as the target server. 2. Press “F1 1”. The Internet Explorer window will disap[...]

  • Page 49

    45 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Remote Consol e Using the Quick-Acc ess T oolbar The quick-access toolbar provides an easy method for changing settings and switching servers (see Fig. 12). Fig. 12 Quick-Access T oolbar Icon Function Minimize or maximize the toolbar Disconnect the remote session Configure the mouse and chan[...]

  • Page 50

    46 Using the Switch fr om a Remote Consol e Mouse Configuration and Settings Mouse-Pointer Alignment When working remotely at the client computer , two mouse pointers will appear: one for the client computer and one for the target server . The client computer’ s mouse pointer will appear on top of the target server’ s. The mouse pointers should[...]

  • Page 51

    47 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Remote Consol e Manual Settings Y ou must manually synchronize the mouse pointers if: • the mouse setting on the tar get server was ever changed, or • the operating system on the target server is Windows XP , Windows 2003 Server , Linux, Novell ® , SCO UNIX, or Sun Solaris ™ . T o man[...]

  • Page 52

    48 Using the Switch fr om a Remote Consol e 4. Follow the instructions and set any relevant sliders to the same values as set in the target server’s mouse properties. E xam pl es : For servers running on Windows XP , go to the Mouse settings in the Control Panel and uncheck “Enhance pointer precision” (see Fig. 14). Fig. 14 Mouse-Pointer Opti[...]

  • Page 53

    49 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Remote Consol e Advanc ed-Mouse Emulation In the Advanced-Mouse settings, you can set the type of mouse you would like the Switch to emulate. No te : Belkin recommends that you NOT change the advanced settings unless there is erratic mouse behavior (i.e., if the mouse is making random clicks[...]

  • Page 54

    50 Using the Switch fr om a Remote Consol e Keyboar d Configuration and Settings Y ou can define and transmit a keyboard sequence directly to the tar get server , without affecting the client computer . T o transmit a keyboar d sequence: 1. In the quick-access toolbar , click . 2. Select a key sequence to transmit to the target server . For example[...]

  • Page 55

    51 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Remote Consol e 3. Click “Add Predefined”. A list of sequences will appear . 4. Select the desired sequence and click “OK”. The sequence will appear in the Special-Key-Manager box. 5. Click “OK”. The sequence will now appear in the Keyboard-Key-Sequence list. T o rec or d a keybo[...]

  • Page 56

    52 Using the Switch fr om a Remote Consol e Video Configuration and Settings Refr esh Y ou may need to refresh the video image when changing the display attributes of a target server . T o refr esh the video settings: 1. In the quick-access toolbar , click . 2. Select “Refresh” or press “Crl+R”. Manual Video Adjust Y ou may want to manually[...]

  • Page 57

    53 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Remote Consol e Fig. 18 Manual V ideo-Adjust Bar Auto Video Adjust T o adjust the video automatically: 1. Open Internet Explorer (or similar) in the background. 2. In the quick-access toolbar , click . 3. Select “Auto video adjust”. The process will take a few seconds. If the pr ocess ru[...]

  • Page 58

    54 Using the Switch fr om a Remote Consol e Perf ormance Settings (Bandwidth) Y ou can adjust the bandwidth settings on the Switch to give you the desired compression and color -support levels for your remote sessions. T o change the bandwidth settings: 1. In the quick-access toolbar , click on . The Performance-Settings box will appear (see Fig. 1[...]

  • Page 59

    55 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Remote Consol e Sel ecting a Server The quick-access toolbar allows you to easily select and switch to any server connected to the Switch or daisy-chain configuration. T o connect to a diff erent serv er: 1. In the quick-access toolbar , click or right-click . A list of connected servers wil[...]

  • Page 60

    56 Using the Switch fr om a Remote Consol e Additional F eatures When you right-click in the quick-access toolbar , a menu will appear . From this menu you can access your connected servers. The menu also pr ovides the following features: • Disconnect— Disconnects the r emote session. • About— V erifies the current version of software/firmw[...]

  • Page 61

    57 1 2 3 4 5 6 7 8 9 1 0 section 57 Using the Switch fr om a Remote Consol e Restoring F actory Defaults The “Restore Factory Settings” section on page 42 explains how to r estore factory settings from the web interface. When you cannot access the system (you have forgotten the user name, IP addr ess, or password), you can restor e factory defa[...]

  • Page 62

    58 Using the Switch fr om a Local Consol e Now that you have connected your console and servers to the Switch, it is ready for use. Y ou can select connected servers by using either the front-panel port selectors, the On-Scr een Display (OSD), or hot-key commands through the console keyboar d. It takes approximately 1–2 seconds for the video sign[...]

  • Page 63

    59 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Local Consol e With a daisy-chain switch configuration, you can switch between BANKs (KVM switches) by pressing “Scr oll Lock”, “Scroll Lock”, “Page Up”, to switch to the previous BANK. Pr ess “Scroll Lock”, “Scroll Lock”, “Page Down”, to switch to the next BANK. Page[...]

  • Page 64

    60 Using the Switch fr om a Local Consol e Sel ecting a Server Using Port Sel ectors Y ou can directly select which server you wish to control by pr essing the port selector next to the corresponding port. The LED will illuminate to indicate the port is currently selected. If you ar e installing multiple KVM Switches that are daisy-chained, use the[...]

  • Page 65

    61 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Local Consol e AutoScan Mode The AutoScan feature allows you to set your Switch to scan and monitor the activities of all connected servers one by one. The Switch remains on one server for a preset number of seconds, befor e switching to the next server . The time interval allotted for each [...]

  • Page 66

    62 Using the Switch fr om a Local Consol e On-Scr een Display (OSD) The OSD allows you to switch servers, assign names to your servers, enable and disable the AutoScan feature, set the desir ed scan-time interval for AutoScan, enable the password security featur e, and program hot keys. T o access the OSD menu, press “Scr oll Lock”, “Scroll L[...]

  • Page 67

    63 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Local Consol e OSD-Menu Keyboard Commands Command Function èê Navigate to differ ent servers in the same BANK Page Up/Page Down Select next or previous BANK Insert Highlight server name for editing Enter Switch servers T ab Open the Function/Help page Esc Exit the OSD T o switch servers us[...]

  • Page 68

    64 Using the Switch fr om a Local Consol e F unction/Help-Page Keyboar d Commands Command Function F4 Initiate AutoScan èê Navigate to the next field Insert Highlight field for editing Esc Return to the main OSD menu F10 Program Monitor -DDC2 settings to all Server Interface Modules Space Change options for selected field Scan This specifies whet[...]

  • Page 69

    65 1 2 3 4 5 6 7 8 9 1 0 section Using the Switch fr om a Local Consol e Hot Key This allows you to select which key will be used to initiate hot-key commands. Y ou have four options to choose from: “Scroll Lock”, “Print Scr een”, “Ctrl”, and “F12”. The default key for all hot-key commands is “Scroll Lock” (see “Hot-Key-Comman[...]

  • Page 70

    66 Using the Switch fr om a Local Consol e Hot-Key-Command Shortcuts Below is a complete list of hot-key commands that can be used for your Switch: Command Function Scroll Lock, Scr oll Lock, è Switch to PREVIOUS ACTIVE port Scroll Lock, Scr oll Lock , ê Switch to NEXT ACTIVE port Scroll Lock, Scr oll Lock, Page Up Switch to PREVIOUS BANK (By def[...]

  • Page 71

    67 1 2 3 4 5 6 7 8 9 1 0 section 67 Using the Switch fr om a Local Consol e Sun Combo Keys The PS/2 keyboard connected to the Switch does not support the Sun keypad to perform special functions in the Sun-operating-system environment. When a USB or Sun Server Interface Module is connected to a Sun server , the Server Interface Module emulates the S[...]

  • Page 72

    68 Using the Switch fr om a Local Consol e Updating Firmwar e The Switch features flash-upgradeable firmwar e to ensure compatibility with the latest devices and servers. Firmware upgrades ar e free for the life of your Switch. T o update your firmware, download the appropriate firmwar e file and utility from www .belkin.com/support/ . The utility [...]

  • Page 73

    69 69 1 2 3 4 5 6 7 8 9 1 0 section F r equentl y Asked Questions What operating syst ems does the Switch support? The Switch will support operating systems that run on a PS/2 or USB platform. Operating systems include, but are not limited to, DOS; Windows 2000, NT , XP , 2003 Server; Sun; Solaris; Novell; and Linux. Does the Switch support Micr os[...]

  • Page 74

    70 F r equentl y Asked Questions Does the Switch support Linux? Y es, the Switch works with Red Hat and other Linux distributions configured for PS/2 or USB support. What communication ports does the Swit ch use so it can be acc essed r emotel y? Five ports have to be open to r emotely connect to the Switch. Ports 80 and 443 are used for standar d [...]

  • Page 75

    71 1 2 3 4 5 6 7 8 9 1 0 section T r oubl eshooting Local Console General Pr obl em: My server does not boot when connected to the Switch but works fine when I connect the keyboard, video, and mouse dir ectly to the server . Sol ution : • Make sure that the keyboard and mouse cables ar e connected tightly between the Server Interface Module and t[...]

  • Page 76

    72 T r oubl eshooting Keyboar d Pr obl em: The server does not detect a keyboard and I get a keyboar d error reported at boot up. Sol ution : • Check that the keyboard cable on the Server Interface Module is completely connected to your server . Tighten any loose connections. • If you are using the keyboard software that was included with your [...]

  • Page 77

    73 1 2 3 4 5 6 7 8 9 1 0 section 73 T r oubl eshooting Pr obl em: When I switch from one port to another , mouse movement is completely erratic. Sol ution : • Make sure you do not have more than one mouse driver installed. Make sure that the driver is either for a standar d PS/2 mouse or a Microsoft server -compatible PS/2 mouse. • Make sure yo[...]

  • Page 78

    74 T r oubl eshooting Remote Console Pr obl em: The Remote console login page will not display on my browser . Sol ution : • V erify that you are using Microsoft Internet Explorer 6.0 or higher . • V erify that the ActiveX plug-in is installed and enabled for the web browser . • A firewall may prevent access to the remote console. V erify tha[...]

  • Page 79

    75 1 2 3 4 5 6 7 8 9 1 0 section T r oubl eshooting Pr obl em: The video quality is bad and/or grainy . Sol ution : • Use the quick-access toolbar to refr esh the video screen. • Use the quick-access toolbar and select “Automated adjust” under “Manual video adjust”. Refer to page 52. Pr obl em: The video performance and/or mouse perform[...]

  • Page 80

    76 Gl ossary The following definitions are used thr oughout this User Manual. AutoScan: A mode of operation where the KVM switch scans fr om one port to another , on an ongoing basis, as configured by the user . BANK: The address of a daisy-chained KVM switch (00–15), set by the DIP switch. Client Computer: The computer being used to access the S[...]

  • Page 81

    77 1 2 3 4 5 6 7 8 9 1 0 section Gl ossary KVM: Literally “Keyboard V ideo Mouse”, this term refers to technology that allows two or more computers to be contr olled by one keyboard, video monitor , and mouse; some switches that use KVM technology enable sharing of other peripherals such as audio speakers, microphones, and printers. KVM Switch:[...]

  • Page 82

    78 Information F CC Statement Declaration of Conformity with F CC Rules for Electr omagnetic Compatibility W e, Belkin Corporation, of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the products: F1DP108G, F1DP116G, to which this declaration relates: Comply with Part 15 of the FCC Rules. Operation is subject t[...]

  • Page 83

    79 1 2 3 4 5 6 7 8 9 1 0 section Information How to get service. T o get service for your Belkin pr oduct you must take the following steps: 1. Contact Belkin Corporation at 501 W . W alnut St., Compton CA 90220, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information: a. Th[...]

  • Page 84

    P75215 Belkin T ech Support US: 800-223-5546 ext. 2263 310-898-1100 ext. 2263 Europe: 00 800 223 55 460 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 800 616 1790 Belkin Corporation 501 W est W alnut Street Los Angeles, CA 90220, USA 310-898-1100 310-898-1111 fax Belkin Ltd. Express Business Park, Shipton W ay Rushden, NN10 6GL, Unit[...]