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Belkin Surfn300 manual

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Table of contents for the manual

  • Page 1

    User Manual F9J 1 002 8820ed00839 WIR ELESS N m odEm RoUTE R S U R F N 30 0 ENGLISH[...]

  • Page 2

    T ABLE OF CONTENTS T r oubl es hoot ing , S upp or t, and Warra nt y ................... 27 T roubleshooting ............................................. 27 Be lki n Int ern atio nal , In c., Li mite d 2- Year P rod uct Warra nt y : ........ 35 Re gul ator y Info rma tio n ................................... 3 8 FCC Sta teme nt ...................[...]

  • Page 3

    1 GET TING ST ARTED Wha t’s in the Box Surf N300 Wireless N Modem-Router RJ 1 1 ADSL cable ( attached to rou ter) Pow er supply ( at tached to router) Network information c ard (attached to rout er) Belkin Setup CD with User Manual Initial Setup W he r e t o Pl a c e You r R o ut e r Fo r t h e b es t r e su l ts , p l ac e t h e R ou te r n e x [...]

  • Page 4

    2 GET TING ST ARTED How to S et It U p 3 1 2 Filter ma y be required Un filt re p eut êtr e req uis Mogelijk is hiervoor een filter nodig Möglicherweise ist ein Splitter erforderlich Potrebbe e ssere ne cessario un filtro Puede que requiera un microfiltro Poderá ser ne cessário um filtro Suodatin v oi olla pakolline n Filter kan være påkræve[...]

  • Page 5

    3 GET TING ST ARTED 1. Connect your Rout er ’ s ADSL c able to your phone jack or phone- j ac k a d ap te r (m i c ro fi l te r) . I f yo u a r e re p la c i ng a n e x is t in g R o ut e r or gate way , this ma y require unplugging the existing gate way . Note: If required by y our Int ernet Se r vice Provider (ISP ), p lu g t h e i nc l ud e d [...]

  • Page 6

    4 GET TING ST ARTED 5. A f t er a br i ef in s t al l at i on , t h e s et up so f t w ar e w il l a s k y ou fo r t h e n et w o rk n a m e a nd p a s sw or d f r om th e n e t wo r k i nf or m a ti o n c ar d t h at is a t t a ch e d to yo ur Ro u te r. S to re th e card under the base of your Router for future ref erenc e .[...]

  • Page 7

    5 GET TING ST ARTED 6. A pr o gr e ss sc r ee n w i ll ap p ea r w h il e a d di t i on a l s of t w ar e i s i ns t a ll e d. T h i s ma y t a ke a f ew mi n ut e s to co m p le te . O n ce f in i sh e d, a “ Su c c es s ” m e ss a ge wi l l a pp e ar in d ic a t in g t h at y o u are connected to the Internet via your ne w Belkin Router . Dur[...]

  • Page 8

    6 GET TING ST ARTED Advan ced T o ols & S ett ings A f te r t he in i ti a l s et u p i s c om p l et e, y ou ha ve th e o pt i o n to ch ang e set ti ngs like your net wor k na me, sec urit y ty pe, a nd p as s wo r d. To m ak e t he s e c ha n g es a n d o th e r s, c l i ck on t h e Ad v an c e d T o o l s ic o n a t t he CD S e tu p m e nu [...]

  • Page 9

    7 GET TING ST ARTED The Belkin Rou ter Manager Router Settings User Manual Network problem detected… Check for Updates Options Exit The Belkin Router Manager appears in your system tray ( Wi n d ow s) o r me n u b ar (M ac) . I ts i c o n i nd i ca t es th e c u rr e nt s ta t us of y o ur R o ut e r a nd al s o a ll ow s y ou to a c c es s y ou [...]

  • Page 10

    8 GET TING ST ARTED I n yo u r b ro ws e r, t yp e “ h t t p: //r o u te r ” ( yo u d o n ot n e e d to t y pe i n an y t h in g e l se s u c h a s “ w w w ” ). T h en pr e ss th e E nt e r ke y. If yo u ’r e s ti l l h av in g t r ou b l e r un n in g t h e m an u al se t up op t io n , t y pe “ 192 . 16 8 .2 . 1 ” i n yo u r br o ws[...]

  • Page 11

    9 GET TING ST ARTED Addin g C omput ers to Y o ur N etwo rk W ir e le s s d ev i c es s u c h a s co m p ut e rs , n e t wo r k pr i nt e r s, a n d g am i ng sys tems can con nec t to your Rou ter w ith a few sim ple step s. Us ing the CD 1. Pu t t h e S et u p CD i n to yo ur co m pu t er. I f t h e C D d oe s n’ t o p en au to m at i c al l y,[...]

  • Page 12

    10 GET TING ST ARTED Manually I f yo u c h oo s e n ot t o u s e t he i n c lu d ed Se t up C D f or a dd i ng ad d it i on a l c om p u te r s o r wi r el e s s d ev i ce s , yo u can manually add th ese items to your net work. 1. Lo c at e t h e w ir e le s s -n e t wo r k- c on n e ct i on s o p ti o n on your computer or wireless device. 2. S e[...]

  • Page 13

    11 GET TING ST ARTED Additional Capabilities Guest Access You c a n a ll o w gu e s ts to u s e yo u r I nt er n e t c on n ec t i on wi t ho u t j oi n in g y o ur p e r so n al ne t w or k . T he ne t w or k n a me an d p as s wo r d fo r t h e g ue s t n et w or k i s l o c at ed on th e n et wo r k information card found under the foot of your [...]

  • Page 14

    A B 12 GE TT ING TO KN OW Y OU R ROUTE R A) R oute r S tat us L igh t Y our Rou ter’s status is shown b y the light on the front. Of f: The Router is not plugged i nto a power source. Blinking Blue: The R outer is starting up . Solid Blue : The Router is connected to the Internet. Solid Amber: Th e A DS L i s d et e c te d b ut th e router is not[...]

  • Page 15

    A B C D 13 GE TT ING TO KN OW Y OU R ROUTE R A) ADSL Connector Co nne ct yo ur R oute r to a phone jack using a telephone cord. In some areas, a microfilter might be required’ B) Wired (LAN) Co nnectors Connect computers and other wired network devices to these ports using Ethernet cables. C ) Reset Button This button is used to restart your Rout[...]

  • Page 16

    14 TECHNIC AL DET AILS T e chnical Features Integ rated ADS L 2 + Modem T he in te g r at ed AD SL 2 + mo d e m al l ow s y ou to c o nn e c t to th e Internet via you r local Internet Service Provider (I SP) without installing and maintaining a separate DSL modem. Integ rated 802. 1 1 n Wirel ess Access Point Utilizing MIMO (Multiple Input Multipl[...]

  • Page 17

    15 TECHNIC AL DET AILS Syst em Requirements M od e m R ou te r B ro a db a nd AD SL In te r n et c o n ne c t io n w i th RJ 1 1 ( telephone ) connection At least one computer with an installed network interface adapter TCP /IP networking prot ocol installed on each c omput er RJ 1 1 AD SL telephone cable Internet bro wser Setup Software A computer[...]

  • Page 18

    16 USING Y OUR ROUTER Enabling Auto Update on Y our Belk in Router T he Ro u te r h a s th e c a pa b i li t y t o a ut o ma t ic a l ly c h e ck fo r a ne we r v er s i on o f f i rm wa r e a nd al e r t y ou w h e n it ’s av a il a bl e . Y o u c a n c ho o s e to do wn l o ad t h e n ew v e rs i o n or i gn o re it . B y d ef a ul t t h is fe [...]

  • Page 19

    17 USING Y OUR ROUTER 17 5. Towa r d t he lo we r- h al f s i de of t h e s c re e n yo u w i ll find “ Auto Update Firmware Enabling” . 6. S el e c t “ En a bl e ” b y cl i c ki n g t he ra d io bu t t on a n d t h en click “ Apply Changes” at the bottom of the screen. ! 4. C li c k o n “ Sy s te m S et t i n gs ” i n t h e l ef t [...]

  • Page 20

    18 USING Y OUR ROUTER 18 U pd a t i ng Y o u r R o ut e r v ia Y o u r S y st e m T ray (Win dows ) or Menu Ba r (Ma c ) O nc e y o u ha ve co m p le te d t h e s et u p p ro c es s , yo u w i ll ne e d to up d at e t h e ne w s of t wa r e fo r y o ur R o ut e r. Th i s c a n be do n e easily via y our computer’s system tra y or menu bar . Setup[...]

  • Page 21

    19 USING Y OUR ROUTER 19 U pd a t i ng t he R ou t e r ’s F i rm wa r e via the Web Inter face T he fo ll o wi n g s te p s sh o w yo u h o w to u p d at e yo u r R ou te r ’s f ir m wa re us i ng it s w e b in t er f a ce . You d o n o t n ee d t o b e c on n ec t ed to t he Inter net as this int er face is b uil t in to th e Ro uter its elf. [...]

  • Page 22

    20 USING Y OUR ROUTER 20 4. O pe n a we b b ro ws e r o n t he c o m pu t er. 5. I n t he a d d re s s b ar o f t h e we b b r ow se r, t y p e “ h t tp :/ /192 . 16 8 . 2.1” a nd pr e ss “ En te r ” o n y ou r k ey b oa r d. 6. C l i ck “ Lo g in ” i n t h e up p e r ri g h t- h an d c o rn e r o f t he p a ge . T h e Router does not s[...]

  • Page 23

    21 USING Y OUR ROUTER 21 8. Cl i c k t he “ B r ow s e” bu t t on t ow a rd th e m i dd l e o f th e screen to search for the file you sav ed previously . Note: The firmw are version in the images above i s de pic ted a s a n exam ple. Y ou r fi le n ame wil l var y d ep e nd i n g on yo u r mo d e l an d v e rs i o n. 9. S ele ct t he f irm wa[...]

  • Page 24

    22 USING Y OUR ROUTER 22 10 . C lic k th e “ Upd ate” but ton. 11. A p ro m pt as k i ng , “A re yo u s ur e y ou w a nt to c o nt i nu e with upgrading?” will appear. Click “OK ” . 1 2 . A s e co n d p ro m pt w i l l op e n t el l in g y ou th e R o ut er wi l l n ot r es p on d d u ri n g t he up g ra d e a nd wa r ni n g yo u n o t [...]

  • Page 25

    23 USING Y OUR ROUTER Resetting the Router R es e t B u t to n – R e d T he “ Re s et ” b u t to n i s u se d i n r a re c a s es wh e n t he R o u te r m ay f u nc t i on im p ro p er l y. R es e t ti n g t he Ro u te r w il l r e st o re t h e Router’ s normal operation while maintaining the programmed s et t i ng s . You c a n a ls o r e[...]

  • Page 26

    24 USING Y OUR ROUTER R e st o ri n g t h e R o u te r to D ef a ul t Set ti ngs Using th e Web Inter fa ce Symptoms You n e ed to r e st o re t h e f ac t or y d ef a ul t s u si n g t he we b i nt e r fa c e. T hi s m ay be be c a us e t h e Ro u te r i s n ot pe r f or m i ng a s e x pe c te d or you wish to remove all previously configured sett[...]

  • Page 27

    25 USING Y OUR ROUTER 4. Cli ck on “ Res tore Fact or y De faul ts” in t he l ef t- hand column under the “Utilities” heading. 5 . C lick on the “Re sto re De faul ts” but to n. ![...]

  • Page 28

    26 USING Y OUR ROUTER 6. A w arn ing box w ill o pen tha t say s, “ Warn ing: All your set ti ngs wi ll b e lo st. Are you s ure you wa nt to do thi s ? ” C lic k “O K”. 7 . T h e R ou t er w i ll be g i n th e r e st o ri n g p ro c e ss . O n c e the restor e is complete, the Router will reboot. Note: T hi s m ay ta ke se ve r al mi n ut [...]

  • Page 29

    27 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY T roubleshoot ing Th e Se tupw do es n ot a uto mat ica lly sta rt . I f B el k in Se t up do e s n ot r u n w he n y ou in s er t t h e CD - R O M, y o ur co mpu ter m ay no t be con fig ured to o pen CDs auto mati cal ly. I f B el k in Se t up do e s n ot a p pe a r w it h i n 15 se c o nd s , b ro ws [...]

  • Page 30

    28 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY Belkin Setup cannot co nnect m y Router to the Interne t . I f B el k in Se t up is n o t a bl e t o c on n e ct th e R o ut e r to the Inte r net, please check the follo wing items: 1. Use the troubleshoo ting suggestions within Belkin Set up. 2. I f yo u r I SP r e qu i re s a us e r n am e a n d pa s [...]

  • Page 31

    29 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY B e lk i n S et u p c om p l et e d i ns t a ll a t io n , b u t I c a nn o t b ro ws e t h e Web. Th e lig ht o n t he f ron t of my R oute r i s so lid amb er. 1. Use the troubleshoo ting suggestions within Belkin Set up. 2. I f yo u r I SP r e qu i re s a us e r n am e a n d pa s s wo rd , m a ke s u [...]

  • Page 32

    30 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY I c a n’ t c o nn e c t t o t he In t er n e t w ir e le s s ly an d m y networ k name is not listed in A vailable Network s . 1. Ver i f y t h at y o ur R o ut e r i s on an d t h e front-panel light shows solid blue. 2. I f yo u are far fro m th e Ro uter, you mig ht t ry mov ing cl ose r to s ee if [...]

  • Page 33

    31 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY I ’v e i n st a l le d t h i s ne w R o ut e r a n d s om e o f m y n et w or k c l ie n t s ( computers, game co nsoles, et c.) are no w unable to co nnect. You r n ew R o ut e r c am e p r e- c on f ig u re d w i t h a n et w or k n a m e an d p as s wo r d, f o un d p r in te d o n a n a t t ac h ed[...]

  • Page 34

    32 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY Does the Router su pport Wireless Pro tected Ac cess (WP A) security? T he Ro u te r s hi p s w it h W PA / W PA 2 s ec u r it y t u r ne d o n . W in d ow s X P a nd s o m e ol d e r ne t w or k h a rd w ar e m ay req uir e a s of twa re u pdate to s upp or t WPA /W P A 2. I am havin g difficul t y sett[...]

  • Page 35

    33 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY I a m h av i ng di f f i cu l t y s et t i n g up Wi r e d Eq u iv a le n t Pri vacy (WEP) security o n my Router . 1. L og i n to your Rout er . Vis it ht tp ://router / with your web browser . Click on the “ Login” but ton in the top right - hand corner of the s cr e en . You wi l l b e a sk ed to [...]

  • Page 36

    34 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY T e chnical Support US http:/ /w ww. belkin.com/support UK http://www.belkin. co m/uk/support Australia http:/ /w ww. belkin.com/au/support New Zealand http:/ /w ww. belkin.com/au/support Singapore 1 800 622 1 130 Europ e http://www.belkin. co m/uk/support Y ou can find technical-suppor t inf ormation on[...]

  • Page 37

    35 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY B e lk i n I n te r n at i o n al , In c . , L i mi t e d 2- Y ear Product W arrant y Wh at t his war ran ty cover s. B el k i n In t er n at i o na l , In c . (“ B e l ki n ” ) wa r ra n t s to th e o r ig i na l purchaser of this Belkin product that the product shall be free of def ec ts in design,[...]

  • Page 38

    36 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY How t o get service. T o ge t s e r v ic e f or yo u r Be l k in pr o du c t yo u must take the following steps: 1. Co n t ac t B e lk i n Tec h S up p o r t a t th e n u mb e r l is t ed on p age 34, within 1 5 days of the Occurrence. Be prepared to provide the following information: a. The part number [...]

  • Page 39

    37 TROUBLESHOOTING, SUPPORT , AND W ARR ANTY How st ate law rel ate s to the war ran ty. THIS W ARR ANTY CONT AINS THE SOLE WARRANT Y OF BELKIN. THERE ARE NO O THER WARRANTIES, EXPRESSED O R, EX CE P T AS R E QU IR E D BY L AW, I M PL IE D, I N CL UD I NG T HE I M PL IE D WA RR A N T Y O R C ON DI T IO N O F Q UA LI T Y, MERCHANT ABILITY OR FITNESS[...]

  • Page 40

    38 REGULA TORY INFORMA TION FCC Statemen t D EC L A R ATI O N O F C ON F OR M I T Y W I TH F C C R UL E S FOR ELECTROMA GNETIC COMPA TIBI LITY We , B el k in In te r n at i on a l, In c ., o f 120 4 5 E . Wa te r f r on t D r iv e, Pl ay a V is t a , CA 9 0 0 9 4, d e c la r e u nd e r o ur s o l e re s p on s ib i li t y t h at th e d ev i c e, F [...]

  • Page 41

    39 REGULA TORY INFORMA TION Canada- Industry Canada (IC) The wireless radio of this device c omplies with RSS 1 39 & RS S 21 0 Industry Canada. This Class B digital apparatus complies with Canadian ICES-003. Operati on is su bject to the fo llowing t wo condition s: ( 1 ) this de vice may not ca use int er fe rence, a nd (2 ) th is device must [...]

  • Page 42

    © 201 1 B elk in In tern ati ona l, Inc . All r igh ts re ser ved . All t rad e nam es are r egi ste red tr ade mar ks of re spe cti ve man ufa ctu rer s lis ted. M ac, Ma c OS, an d Safa ri ar e tra dem ark s of Ap ple In c., re gis tere d in th e U.S. and other count ries. Windows, Windows Vist a, Internet Explorer, and DirectX are either regis [...]