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The rules should oblige the seller to give the purchaser an operating instrucion of BellSouth C500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BellSouth C500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BellSouth C500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BellSouth C500 should contain:
- informations concerning technical data of BellSouth C500
- name of the manufacturer and a year of construction of the BellSouth C500 item
- rules of operation, control and maintenance of the BellSouth C500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BellSouth C500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BellSouth C500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BellSouth service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BellSouth C500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BellSouth C500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
F R A N Ç A I S E S P A Ñ O L E N G L I S H Featuring Clarity ® Power T echnology C500 Owners Manual C500 Corded T elephone with Caller ID BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 1[...]
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T able of Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 C500 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Conn[...]
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3 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injur y to persons including the following: 1. Read and understand all instructions. 2. Follow all warnings and instruc- tions marked on the telephone. 3. Do not use this telephone near a bathtub, wash basin, kitc[...]
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4 13. T o reduce the risk of electrical shock, do not take this phone apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 14. Unplug this product from the wall outlet and refer ser vicing to the manufacturer under the following [...]
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5 Getting Star ted E N G L I S H C500 Features and Controls 1. Hook Switch 2. Handset Knob, page 9 3. LCD Screen, page 11, 14, 18, 4. ENTER/Message W aiting Indicator , page 10, 11, 16 5. MODE/New Call Indicator , page 16 6. UP/DOWN Scroll, page 16 7. PROGRAM (PROG), page 16 8. DELETE (DEL), page 17 9. Emergency Speed Dial, page 22 10. BOOST , page[...]
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6 Bottom of Unit 1. T elephone Line Cord Jack, page 8, 9 2. Power In Jack, page 8, 9 3. Mounting Bracket, page 8, 9 4. Quick Reference Guide, page 10 Getting Star ted 12 VDC 500 mA LINE 1 2 3 4 BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 6[...]
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7 CONNECTING YOUR TELEPHONE 1. Carefully remove your telephone from its box. If there is any visible damage, do not attempt to operate this equipment. Return it to the place of purchase. 2. Check to be sure that you have all items that come with your C500 telephone. Y ou should have a HANDSET , BASE UNIT , AC ADAPTER, MOUNTING BRACKET , HANDSET LIN[...]
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Page 8
8 DESK MOUNT INSTRUCTIONS Follow these instructions to place the phone on a desk or table top using the supplied bracket. 1. Plug one end of the long flat tele- phone line cord into the jack marked TEL LINE located on the back of the telephone. Route the cord through the narrow groove and plug the other end into the telephone wall jack. 2. Insert t[...]
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Page 9
9 W ALL MOUNTING INSTRUCTIONS The phone unit may be mounted on a standard wall plate.The mounting bracket will mount on the telephone with the wide end of the bracket towards the bottom of the phone. 1. Plug one end of the flat telephone line cord into the jack marked TEL LINE located on the back of the telephone. 2. Insert the plug of the AC adapt[...]
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Page 10
10 Quick Reference Guide A pullout guide is located on the bottom of your C500. It will allow you to quickly reference operations of your telephone such as BOOST and Memor y Storage. SETUP MENU The C500 automatically enters the Setup mode when powered up or if the MODE key is pressed for more than three (3) seconds. T o exit the Setup Menu press MO[...]
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11 VOICE MAIL NUMBER Allows you to store an access number for quick message retrieval. Enter the digits of the access number . Press the DOWN ARROW to save information and move to the next menu selection. EASY MODE (toggle) EASY mode allows the phone opera- tions to be simplified. By enabling easy mode, the PhoneBook and Caller ID memor y functions[...]
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12 FEA TURES Clarity ® Power T echnology With the Clarity Power feature the high frequency sounds are amplified more than the low frequency sounds so that words are not just louder , but clearer and easier to understand. Clarity Power ON/OFF Switch With the Clarity Power feature ON, the high frequency sounds are amplified more than the low frequen[...]
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13 regardless of the previous state of the button. When the switch is in OFF posi- tion, the Boost function is by default OFF ever y time a call star ts, the button will not illuminate, and the Boost func- tion will reset to OFF ever y time the phone hangs up. During a call, the BOOST function can be toggled ON or OFF using the BOOST button, regard[...]
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14 Visual Ringer With the DC power source attached, the backlit keypad will flash to alert of an incoming call. This feature can be enabled/disabled in the Setup Menu (see page 10). Large Multi Function LCD An adjustable LCD shows the number you are dialing, displays numbers stored into the PhoneBook and, with Caller ID ser vice displays informatio[...]
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15 necessar y to interact with the automated call distribution systems that are used in many businesses, such as banks. All numbers entered after that point will be transmitted as tone signals. The phone will reset to pulse transmissions upon hangup. Flash Flash is a feature that enables you to answer a call if you have call waiting. Please contact[...]
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16 Hearing Aid Compatibility The handset has a special coil inside of it to couple the sound to hearing aids equipped with T -Switches/T -Coils. Failsafe Power Operation In the event of a power failure, you can still make and receive calls, but the LCD display , CID/PhoneBook operations, Nightlite, and Extra Loud Ringer will not function. The phone[...]
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17 Delete/Erase: (DEL BUTTON) Pressing DEL in either the CID or PhoneBook modes will remove the entr y displayed. While pro- gramming a new number into the telephone, the DEL button will func- tion like a backspacing erase key . Pressing and holding the DEL button while in CID or PhoneBook mode will delete all the entries in the list. Y ou will be [...]
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Page 18
18 Viewing Caller Information During Incoming Calls Caller ID Screen Icons When an incoming call is received, the screen will display: A) the name, B) number , D) date, T) time and C) number of calls if available. OR PRIV A TE will appear if the name and/or number of the caller are blocked. OR UNKOWN will appear if the name and/or number of the inc[...]
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Page 19
19 2. Lift handset while the entr y is displayed, then press ENTER twice. The HANDSET icon will appear on the LCD to indicate phone is off hook. Using the Option Function This feature allows you to add a long distance access code and/or area code to numbers or delete an area code from a number stored in the Caller ID Memor y , thus allowing you to [...]
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20 DELETING ENTRIES T o delete the entr y viewed: 1. Press the DEL button. The screen will display DELETE?. 2. Press DEL again to confirm action. T o delete all entries: 1. Press and hold the DEL button for four (4) seconds. 2. DELETE ALL will appear on the screen. 3. Press DEL again to confirm action. The message NO CALLS will be displayed after d[...]
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21 While you are having a conversation, the telephone will display the name and number of the second caller . Press the FLASH button to answer the second caller . The first caller ’ s name and number will appear . When you are finished, press the FLASH button again to return to your first call. PHONEBOOK OPERA TIONS Y ou can save up to 50 entries[...]
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Page 22
22 Pause A four (4) second pause may be insert- ed into the dialing sequence during memor y storage. At the desired point in the programming sequence press the redial button once for each pause desired. 1. While in the PhoneBook mode press the PROG button. SA VE NEW NUMBER will display on the screen. 2. TO ENTER NUMBER Use the numbers 0-9 on the ke[...]
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23 STORED ” . The number will be stored both in the PhoneBook memor y , as well as into the chosen memor y button. T o dial from the Emergency Memor y button follow one of the two sequences: 1. Press desired memor y button, the number will be displayed on the screen. Lift handset to dial. 2. Lift handset, press the desired mem- or y button. The n[...]
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24 Hands Free Dialing The telephone can be dialed without lift- ing the handset or pressing the HEAD- SET button (if a headset is plugged in). This feature allows you to dial the phone number and correct mistakes with the DEL button rather than hanging up and redialing. 1. Dial the desired number . Lift the handset or press the headset button to tr[...]
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25 No Dial T one/Phone Will Not Operate • Check all phone cords and connec- tions. Make sure they are plugged in securely . • Switch out handset or telephone line cords. • Disconnect any other equipment that may be attached to the phone. Unable T o Dial Out • Make sure TONE/PULSE switch is set correctly . • Phone may be at the end of a lo[...]
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26 Static On Line • Y our phone may be located near a touch lamp, microwave, refrig- erator or other household appli- ances. T r y relocating your phone to another area. • A cordless phone on your line may cause static. T r y disconnecting the cordless phone. This may eliminate the problem. • Extra devices attached to the tel- phone, such as [...]
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27 Par t 68 of FCC Rules Information a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that con- tains, among other information, a product identifier in the format US:AAAEQ ## TXXXX. If requested, this number must be provided to the telephone company . b) A[...]
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28 If the equipment is causing harm to the telephone network, the telephone company may request that you discon- nect the equipment until the problem is resolved. g) This telephone equipment is not intended to be repaired and it contains no repairable parts. Opening the equipment or any attempt to perfor m repairs will void the warranty . For ser v[...]
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Page 29
29 However , there is no guarantee that interference will not occur in a par ticu- lar installation; if this equipment does cause harmful inter ference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to tr y to correct the interference by one of the following measures: 1. Where it ca[...]
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Page 30
30 Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier . Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own pro- t[...]
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31 The following warranty and ser vice information applies only to products purchased and used in the U.S. and Canada. For warranty information in other countries, please contact your local retailer or distributor . Limited W arranty W alker , a division of Plantronics, Inc. ( “ W alker ” ) warrants to the original consumer purchaser that, exce[...]
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Page 32
32 Other Legal Rights This warranty gives you specific legal rights and you may also have other rights which var y from state to state. How to Obtain W arranty Ser vice Please contact the following for ser vice on your C500 telephone: For W arranty Ser vice or Customer Inquires within the one (1) year warranty period: 1-800-733-2355 For Ser vice or[...]