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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BenQ G2000WA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BenQ G2000WA one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BenQ G2000WA. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BenQ G2000WA should contain:
- informations concerning technical data of BenQ G2000WA
- name of the manufacturer and a year of construction of the BenQ G2000WA item
- rules of operation, control and maintenance of the BenQ G2000WA item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BenQ G2000WA alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BenQ G2000WA, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BenQ service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BenQ G2000WA.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
W e lc ome G700A/G900A/G900W A/G2000W A/G2400W A G700/G900/G900W/G2000W L CD Colo r M onitor U ser M an ual[...]
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Page 2
2 Copy r ig h t Copyrig ht © 2007 b y BenQ Corporation. All r ights reser ved. N o par t of this publication may be repr oduced, transmitted, transcribed, stored in a retrieval system or translated into an y language or comput er language, in an y form or by an y me ans, elec tronic, mechanical, magnetic, optical, chemical, manual o r otherw ise, [...]
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Page 3
Table of Contents 3 Ta b l e o f C o n t e n t s Getting started .......... ............................................................................................................ 4 Getting to know your monitor .. .......................................................................................... 6 Front view ...........................[...]
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Page 4
4 Getting started 1. Getting star ted W hen unpacking please check y ou ha v e the follow ing items. If an y are missing or damaged, please contact the plac e of purc hase for a replac ement. BenQ LCD Monitor Monitor Base Quick S tart Guide CD-ROM Power Cord (Picture may differ from product supplied for your region) Signal Cable: D-Sub[...]
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Page 5
5 Getting started Consider keeping the box and p ackaging in stor age for use in the future when you may ne ed to transport the monitor . The fitted foam packing is ideal for protecting the monitor during transport. Signal Cable: DVI-D (optional accessory for models with DVI inputs, sold sep arately)[...]
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Page 6
6 Getting to know your monitor 2. Getting to kno w y our monit or Fron t v iew Back view 1. A C po wer input jack 2. DVI-D input soc k et (Analog-onl y models do not ha ve the D VI-D input soc ket) 3. D-Sub input sock et[...]
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Page 7
7 How to assemble your monitor hardware 3. H o w t o assemble y our monit or har dware If the computer is turned on you must turn it of f before continuing. Do not plug-i n or turn-on the p ower to the monitor until instructed to d o so. 1. Attac h the monitor base. Please be careful to prevent damage to the monitor . Placing the screen surface on [...]
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Page 8
8 How to assemble your monitor hardware 2. Connect the PC video cable. Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cabl es can be used is if they are connec ted to two dif ferent PCs with appropriate video syste ms. (Not a vailabl e for a nalo g-only models) Connect one end of the D VI-D cable to the moni[...]
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Page 9
9 How to assemble your monitor hardware 4. Rout e the cables via the cable clip. R elease the cable retaining clip by squeezing the clip inwar ds as illustrated. P ositi on the cables together and reinsert the clip o ver them t o retain the cables neatly in place behind the monit or stand. 5. Connect-to and turn-on the power . Plug the other end of[...]
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Page 10
10 How to assemble your monitor hardware H o w to detac h the stand base 1. Pr epare the monit or and area. T urn off the monit or and the po wer be fore unp lugging the pow er c ab le . T ur n o ff th e co mp ute r b ef ore unp lu gg i ng th e monitor signal cable. Please be careful to prev ent dam age to the monitor . Placing the screen surface o[...]
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Page 11
11 Getting the most from your BenQ monitor 4. Getting the most fr om y our BenQ monit or T o gain the most benefit fro m your new BenQ c olor L CD flat sc reen monitor , you should install the custom BenQ L CD Monitor driv er software as pro vided on the BenQ LCD M onitor CD-R OM. The circumstanc es under which y ou connect and in stall y our BenQ [...]
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Page 12
12 Getting the most from your BenQ monitor How to in st al l t he mon ito r on a ne w co mpu ter This instruct ion details the pr ocedur e for select ing and instal ling the BenQ L CD M o nitor driv er software on a new c omputer which has nev er had a monit or dri v er installed befor e. This instruction is only suitable for a computer which has n[...]
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Page 13
13 Getting the most from your BenQ monitor H o w to upgrade the monitor on an existing c omputer This instruction details the procedur e for manual ly updating the existing monitor driver software on your M icrosoft W indows computer . It is curr ently tested as c ompatible for W indo ws XP and W indo ws V ista Operating S ystem (OS). The BenQ LCD [...]
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Page 14
14 Getting the most from your BenQ monitor H o w to install on W indo ws V ista systems 1. Open Displa y Settings . Right-click the deskto p and select Pe r s o n a l i z e from the popu p menu. Select Display Settings from the P ersonalize appearance and sounds wind o w . The Displa y Settings wind o w wil l d is p la y . 2. Click the A dvanc ed S[...]
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Page 15
15 Getting the most from your BenQ monitor H o w to install on W indow s XP system 1. Open Display P roperties . The quickest shortcut to Displ a y P r ope rties is thr ough the W indows desktop . Right-click the desk top and select P roperties from the popup menu. Alternati vely , the Wind ows men u to Displa y Pr operties is located in Control P [...]
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Page 16
16 Picture optimization 5. Pictur e optimization The easiest way t o obtain an optimal displa y fr om an analog (D-Su b) input is to use the AU T O ke y function. Pr ess the AU T O key to o ptimize the currently display ed image to the scr een. When you connect a digi t al video output using a digit al (DVI) cable to yo ur monitor , the AUT O key a[...]
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Page 17
17 How to adjust your monitor 6. H o w t o adjust y our monit or The co ntr ol panel 1. “ AU T O ”: Adjust v ertical position, phase, hor izontal position and pix el clock auto matically . 2. “MENU” key: Activat e OSD main menu and return to the pr evious menu or exit OSD . 3. W /M ode k ey : For L eft/Decrease adjustment. The k ey is the h[...]
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Page 18
18 How to adjust your monitor On Screen Displa y (OSD) men u structure DISPLA Y Auto Adjustment H. Positio n V. P o s i t i o n Pixel Clock Phase Red PICTURE Brightness Normal Green Contrast Bluish Blue Sharpness Reddish Color User Mode YES Reset Color NO PICTURE ADV ANCED Picture Mode S tan dard Senseye Demo Movie Display Mode Dynamics Photo sRGB [...]
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Page 19
19 How to adjust your monitor Ho t ke y m o d e The monitor k eys perform as hotkeys to pr ovide di rect ac cess to particular functions whenever the menu isn't currently displa ying on-screen. Brightness and Contrast hot keys Mo de h o t k e y Input hot k ey (not available for analog-only models) Pr ess the X k ey to display the B rightness a[...]
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Page 20
20 How to adjust your monitor Main menu mode Y ou can use the OSD (On Screen Display) menu t o adjust all the settings on your monit or . Pr ess the MENU key t o display the following main OSD menu. The OSD menu languages may d iffer from the product supplied to your r egion, see “ Langu age on p age 28 ” under “OSD Settings” for more det a[...]
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Page 21
21 How to adjust your monitor Display menu 1. Pr ess the MENU k ey to displa y the main menu. 2. Pr ess the W or X k eys to select DISPLA Y and then press the ENTER k ey to enter t he menu. 3. Pr ess the W or X k eys to mov e the highlig ht to a men u item and then press the ENTER key t o select that item. 4. Pr ess the W or X key s to ma ke adjust[...]
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Page 22
22 How to adjust your monitor H. P o sition A djusts the horizontal position of the screen image. Pr ess the W or X k eys to adjust the value. 0 to 100 V . P osition A djusts the vertical position of the screen image. 0 to 100 Pix el Clock A djusts the pix el clock frequency timing to synchro nize with the analog input video sig nal. N ot applicabl[...]
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Page 23
23 How to adjust your monitor Picture menu 1. Pr ess the MENU k ey to displa y the main menu. 2. Pr ess the W or X k eys to select P ICTURE and then press the ENTER k ey to enter t he menu. 3. Pr ess the W or X k eys to mov e the highlig ht to a men u item and then press the ENTER key t o select that item. 4. Pr ess the W or X key s to ma ke adjust[...]
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Page 24
24 How to adjust your monitor N ormal Allows video and still photographs to be viewed with natural col oring. This is the factor y default col or . Pr ess the W or X keys to select this option. Bluish Applies a c ool tint to the image and is factor y pre-set t o the PC industr y standard white c olor . R eddish Applies a warm tint to the image and [...]
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Page 25
25 How to adjust your monitor Picture A dvanc ed menu Display Mode is only avai lable for wide-screen models. 1. Pr ess the MENU k ey to displa y the main menu. 2. Pr ess the W or X k eys to select P ICTURE ADV ANCED and then press the ENTER key to ent er the menu. 3. Pr ess the W or X k eys to mov e the highlig ht to a men u item and then press th[...]
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Page 26
26 How to adjust your monitor Senseye Demo Displays the pr eview of screen images under the selected mode from Picture M ode . The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the rig ht window presents the images under the specified mode. Pr ess the W or X key s to change the settings. • ON[...]
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Page 27
27 How to adjust your monitor System menu Analog-only models d o not have the Input function. 1. Pr ess the MENU k ey to displa y the main menu. 2. Pr ess the W or X k eys to select SY STEM and then press the ENTER k ey to enter t he menu. 3. Pr ess the W or X k eys to mov e the highlig ht to a menu it em and then press the ENTER key t o select tha[...]
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Page 28
28 How to adjust your monitor Language Sets the OSD menu language. Pr ess the W or X k eys to adjust the value. The language options displayed on your OSD may diff er from those shown on the right, depending on the pr oduct supplied in your region. • Eng lish • Fren ch • German • Italian • Spanish • P olish/ J apanese • Cze ch/ T radi[...]
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Page 29
29 How to adjust your monitor *DDC/CI, short for Display Data Chan ne l/Command Inte rface, which was developed by Video Electronics S tandards Association (VESA). DDC/CI capability allows monito r controls to be sent via the software for remote diagn ostics. OSD Lock Pr eve nts all the monitor settings from being accide ntally changed. W hen this [...]
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Page 30
30 Troubleshooting 7. T roubleshooting Fre qu en tl y a ske d q ue s ti on s (F A Q ) The image is blurred: Read the instructions on the link " Adjusting t he Screen Resolution " on the CD, and then select the correct resolution, refresh rate a nd make adjustments based on these instructions. How do you use a VGA extension cable? R emov e[...]
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Page 31
31 Troubleshooting Is the prompt on the display illuminated in o range? If the LED is illuminated in orange, the pow er management mode is acti ve. P r ess an y button on the comput er keyboard or mo ve the mouse. I f that does not help , check the signal cable connectors. I f an y pin is bent or brok en off, plea se contact y our dealer t o get ne[...]